Kamlesh Shaw

HCL infosystems Ltd. NOIDA Mob :+919760690065 Email-kshaw4353@gmail.com

OBJECTIVE
To integrate the professional qualification, skills and work experience in Information Technology with my Personal interest for a challenging work ultimately leading to the value additions to the organizational Goals. Having a good experience in system administration and customer handling with an earned reputation of meeting the customer requirements within the time constraints. Currently working with HCL Infosystems Ltd, NOIDA. as a Customer Engineer. Currently looking for a challenging job role in a reputed corporate organization, where My skills and experience can contribute significantly for effective growth of the enterprise ORGANISATIONAL EXPERIENCE

Since April 2010 as Customer Support Engineer in HCL INFOSYSTEMS Ltd. Agra.
WORK EXPERIENCE/PROJECTS HANDLED Working with HCL Infosystems Ltd. in System Support Organization as Customer Support Engineer since April 2010. Currently providing technical system support in key areas such as Banks (SBI,PNB,OBC,CANARA BANK,ICICI BANK etc.) ,AMU Aligarh NIC, Treasury, Distt. Court, Head Post office, NIA, UIIC, Army, Air Force Station etc. CBS Implementation in SBI,PNB and OBC with DNS, DHCP and DOMAIN configuration.

IT SKILLS
Operating Systems o Red Hat Linux Enterprise 3,4 o Windows 2000 Server Std & Advanced o Windows Server 2003 Standard+2008 Server , Enterprise Edition (32bit & 64bit) o Windows XP, 2000, 98 Servers and Workstations o Intel servers and workstations ( XEON With RAID) o HCL Global-Line series with RAID.& Wipro Net Power o HP-UX, R and D series servers. o Other HP and COMPAQ Servers like Reliant 1600, ML570, and ML350 etc. Network Administration.. o Router & Switch configeration o LAN and VLAN configuration o Subletting

SPECIALIZED SKILLS HP-UNIX SYSTEM ADMINISTRATION:o Performance monitoring. o Device management and configuration on Linux o Managing file systems and updating file systems as necessary. o Disk space management o Creating user accounts and deleting accounts etc. o Job scheduling o Patch Management. o Configuration of Remote printers and print servers. o Network management using lanadmin, lanscan, netstat and ifconfig utilities. o Configuring DNS over the servers and maintain the Network connectivity to the clients. o Taking Backup using tar etc o Recovery of the systems using respective utilities. LINUX/UNIX SYSTEM ADMINISTRATION:-

o Installing and configuring REDHAT Enter price Linux 3,4 and 5.4 o Installing Oracle Database in RHEL
o User administration

o Configuring RAS,DNS,DHCP,SAMBA, Rlogin, NFS, SQUID. o Managing File System

Print Management Backup and Restoring utility using tar o Troubleshooting and Recovery of File system using respective utility. o Raid configuration ,Logical Volume Management o o JOB RESPONSIBILITIES Providing Support for problems raised on Linux, Windows and Networking. Administering Linux, Windows server and Network. Performance Optimisation with key emphasis on trouble-free network connectivity and Domain Authentication. Technical Documentation for Enterprise resource administration and giving remote support over telephone and Email. Provide quick resolution of user Problems and making the daily report for the same. Provide technical support for system integration, Installation and maintenance of Operating system & Hardware to team members. Providing technical guidance to the customer for choosing the right products.

QUALIFICATIONS

Diploma in Computer Hardware+ Networking+Sequirities system in 2009 from IACM SMART LEARN LTD.VARANASI (U.P.) with 71% marks. . B.Sc (chem.) from MAGDH University Bodhgaya in 2007 with 59.5% marks. . 10+2 from B.I.E.B.PATNA in 2002. with 65.6% marks.

PERSONAL DETAILS Fathers Name Permanent Address Date of birth Sex Marital status Nationality Languages Known : : Shri Bishun Shaw Vill.-Beli, Post Doshma Dist. Aurangabad , State- Bihar- 824122.

: 10-july-1985 : Male

: Unmarried : Indian. : English, Hindi

Hobbies and Extra : Participated in sports, swimming and Stage items in School Curricular activities The above statements are true to the best of my knowledge and belief DATE (Kamlesh Shaw)