PROFESSIONAL PROFILE

JOHN SMITH
International Business Development Export Sales Management
Istanbul, TURKEY

Multi-lingual and entrepreneurial Export Sales Manager professional with 15 years successful track record in international markets & their business cultures. Extensive background in selecting, setting up & generating sales through partners in Southeast European Export market (Turkey, Greece, Bulgaria, Romania, Macedonia & Kosovo). Specialised knowledge in Glass, Tile & Concrete industry. Competent Manager of sales accounts exceeding 200 million Euros.

COMPETENCIES

FIELD EXPERTISE
Export Industry Sales Business Planning/Operations Marketing Research/Development Sales/Distribution Management Driving Revenue/Expansion Customer/Vendor Relations International Trade Sales Development/Strategizing Cost/Market Analysis Purchasing/Product Accountability Safeguard Investigations Sales Team Recruitment/Supervising Crisis Management/Conflict Resolution

Exceptionally-developed negotiating abilities knowledge of international business diplomacy, conflict resolution & multi-cultural business relations Self-motivated & innovative in increasing profits in otherwise conservative industry recognised for continuously delivering sales goals within budget & ahead of deadlines, combining commercial & analytical skills Demonstrated achievement in developing positive long-term business relations with clients, vendors & associates Proven professional background in creating & directing complex strategic sales projects/business plans from concept to operation Results-oriented with drive, productivity, excellent work ethic Natural leader accomplished in building, mentoring, organizing & motivating cohesive teams Excellent communication abilities advanced experience in writing & leading constructive presentations

EDUCATION
MA, International Business and Management, Westminster University, London, U.K. BA, Economic and Managerial Sciences, Marmara University, Istanbul, TURKEY

EXPERIENCE
Trakya Cam Sanayii A.. iecam Holding, Istanbul (TURKEY), 2000-Present

HISTORY OF MISSIONS
Export Sales Manager (2006-present) Strategic vision, planning & direction of sales of 200 million Euro turnovers (45% of companys total international sales) Development of international sales & distribution channels, establishing local sales offices, design operations & recruit teams Management of market shares with strong sales records in SE Europe (Regional Export Manager) Project Specialist (2004-06) Planning sales & distribution channel strategies & networking projects Export Sales Executive (2003-04) Sales development/execution in Russia, Ukraine & Balkan markets International Trade Specialist (2002-03) Safeguard measurement investigations project leader Market Research Specialist (2001-02) International market research in Export industry

LANGUAGES
Turkish mother-tongue English Bulgarian

COMPANY PROFILE
Trakya Cam Sanayii A.. iecam Holding, Istanbul, Turkey, 2000-Present Glass, Ceramics & Conrete Industry (Headquarters in Turkey) 18.000 employees Export market leader in 3 markets (Romania, Greece, Bulgaria)

EXPERIENCE contd.

TUNCAY AYDIN
International Business Development Export Sales Management

Trakya Cam Sanayii A.. iecam Holding, Istanbul (TURKEY), 2000-Present

JOB DETAILS
Develop & direct daily business operations in Export Sales Department Provide direction and support to Sales staff Supervise a staff of 8 full-time multi-nationality Sales employees in various regions within SE Europe Oversee Country Managers

KEY ACHIEVEMENTS
Raised Glass Export market shares in SE Europe - Romania 40% - Greece 30% - Bulgaria 60% - Macedonia 55% - Kosovo 60% Developed successful sales strategy despite global economic crisis in 09 Safeguard measures investigator against float glass importing from Iran, Russia & Ukraine Currently establishing & expanding local offices & distribution channels in Serbia, Albania & Ukraine - S & D module leader in SAP project

Create/drive revenue in complex target market at international level Create, analyse & oversee Sales & Marketing planning strategies to establish sales & distribution channels at regional levels in SE Europe Analyse Export market (competitors, available clientele & their positions) Make regular visits to established & potential clients/vendors; research & prepare sales activity reports & industry leads reports; develop yearly strategy revisal based on investment decisions Research & establish sales & distribution channels & recruiting sales network team, opening sales office Product /cost/market analysis ongoing process: investigate industry standards/developments, pricing, import/export regulations Prepare pricing proposals for clients Sales team executes Quality Service Representative - negotiate with clients about product quality, delegate Customer Claims to relevant department, resolve escalated complaints relating to product/service requests, delivery, compensation matters

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S a f e g u a r d

As-Sat Import / Export Ltd., Sti, (BULGARIA), 1999-2000 Sales Channel Leader (new Start-up Company) Establish new start-up Import company in Bulgarian market Develop sales & distribution channel in Bulgaria in FMCG products Oversee Import market research Manage where house operations - set up company where house & recruit local staff Direct client relations establish new clientele through local sales channels

JIMMYZ UK, London (UK), 1996-1998 Business Unit Manager (Club-Restaurant Chains in London) Oversee daily business operations Recruit & supervise club/restaurant staff Responsible for alcohol license/distribution Coordinate with food suppliers Direct event management oversee planning & coordinate m entertainment e Manage client relations conflict resolution a s u r e s I