DEPARTMENT Total Respondents: Total Skipped:

2,701 0

Choice 1 MPS, LOGS, ACCOM DUBAI 2 HRO DUBAI 3 WMS,DUBAI 4 RAK 5 FUJAIRAH 6 WMS ABU DHABI 7 MPS ABU DHABI 8 HRO ABU DHABI

Response Percent 77.46 % 0.11 % 3.11 % 3.93 % 3.26 % 2.22 % 9.90 % 0.00 %

Response Total 2089 3 84 106 88 60 267 0

Analytics Mean Standard Deviation Standard Error Variance 2.017 2.022 0.039 4.087

NATIONALITY Total Respondents: Total Skipped:

2,436 265

Choice 1 Indian 2 Pakistani 3 Nepali 4 Bangladeshi 5 SriLankan 6 Kenya 7 Philippines 8 Ugandan 9 Others 10 Not willing to disclose 11 Not applicable

Response Percent 15.68 % 22.78 % 22.13 % 32.22 % 1.31 % 0.16 % 0.90 % 4.64 % 0.04 % 0.00 % 0.12 %

Response Total 382 555 539 785 32 4 22 113 1 0 3

Analytics Mean Standard Deviation Standard Error Variance 3.092 1.623 0.033 2.634

DIMENSION 1 : ABOUT DULSCO

Total Respondents: Total Skipped:

2,696 5

Agree 1. I am proud that i have joined Dulsco

No Response

Disagree

Response Total

93.6% 2,521

3.3% 89

3.0% 82 2,692

2. Dulsco has given the opportunity to grow I am able to have a better life by joining Dulsco 4. Dulsco as a Company functions better as compared to most other Companies in the UAE 5. I enjoy working in Dulsco 3.

80.4% 2,165 76.7% 2,063 49.4% 1,332

7.9% 214 16.5% 445 46.3% 1,248

11.6% 313 6.7% 181 4.2% 114 2,694 2,689 2,692

87.3% 2,350

7.2% 194

5.5% 149 2,693

Totals:

10,431

2,190

839

DIMENSION 2 : WORK ENVIRONMENT

Total Respondents: Total Skipped:

2,689 12

Agree 6. Work allocated to me is interesting 7. I am clear about what is expected of me 8. I am treated with respect at work

No Response

Disagree

Response Total

85.8% 2,302 90.3% 2,425 85.3% 2,289

7.8% 209 6.3% 168 7.3% 196

6.4% 172 3.4% 92 7.4% 198 2,683 2,685 2,683

9. I can approach my superior without hesistation 10. I am getting sufficient assistance from supervisors 11. My supervisor provides feedback on my performance to improve my work 12. I am happy with the transportation facility provided

88.2% 2,365

9.4% 253

2.4% 64 2,682

84.1% 2,254

12.0% 322

3.9% 105 2,681

80.6% 2,158

15.5% 414

3.9% 105 2,677

79.6% 2,133

8.2% 221

12.2% 327 2,681

Totals:

15,926

1,783

1,063

DIMENSION 3 : TRAINING AND LEARNING OPPORTUNITIES

Total Respondents: Total Skipped:

2,675 26

Agree 13. Company has provided me sufficient training to

No Response

Disagree

Response Total

86.6% 2,314

10.0% 268

3.4% 90 2,672

perform my current job 14. The trainings offered are benficial for my professional growth 15. I am interested in attending training sessions. 88.3% 2,357 8.7% 233 3.0% 80 2,670

95.5% 2,547

3.2% 86

1.3% 34 2,667

Totals:

7,218

587

204

DIMENSION 4 : RECOGNITION

Total Respondents: Total Skipped:

2,681 20

Agree

No Response

Disagree

Response Total

16. I receive praise/recognition for job well done 17. Dulsco has a good system of recognising employees 18. The awards such as best employee awards, spot awards and client appreciation awards increases my motivation to bring out the best in me

52.5% 1,402 77.8% 2,087 64.4% 1,722

18.0% 481 18.4% 492 18.2% 486

29.6% 790 3.8% 102 17.4% 465 2,673 2,681 2,673

Totals:

5,211

1,459

1,357

DIMENSION 5 : WELFARE SYSTEM

Total Respondents: Total Skipped:

2,693 8

Agree 19. Dulsco has provided me with good accommodation with facilities such as library, internet cafe, and sports. 20. I am happy to utilize these above facilities 21. I realise that only few other companies in the UAE have these facilities in an accommodation

No Response

Disagree

Response Total

85.5% 2,303

2.8% 76

11.6% 313 2,692

74.1% 1,990 51.2% 1,375

11.5% 310 47.3% 1,271

14.4% 386 1.5% 39 2,685 2,686

22. I am taken care-of by the Company

94.0% 2,525

3.7% 100

2.3% 61 2,686

Totals:

8,193

1,757

799