Current Trends in Human Resource Management

By Ankush Deore
Chairman, Deore Consultancy Services Pvt Ltd &

Supriya Palsokar
Sr. HR Executive, Deore Consultancy Services Pvt Ltd

March 19, 2009 At Suryadatta Group of Institutes

Contents
Basics of HRM What is HRM Areas of HRM Current Trends in HRM Recruitment Training and development Introduction of Open door Policy Optimum utilization of workforce Employee Relations Transparency in Processes and Policies Prepare a Multi skilled workforce Flexible Employee Benefits Quality Consciousness Lay off Work Culture Role of call centers, BPOs, KPOs and study of their industrial culture. Balance score card Intellectual Property Rights VRS Policies Ethics and corporate Governance

Questions

What is Human Resource Management?

Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business.

What is included in HRM?

Workforce planning Recruitment and Selection Induction and Orientation Skills management Training and development Performance appraisal Personnel administration Compensation in wage or salary Time management Travel management (sometimes assigned to accounting) Payroll (sometimes assigned to accounting rather than HRM) Employee benefits administration Personnel cost planning

Current Trends
Recruitment:
Careful evaluation of personal characteristics of candidate. Reference check

Training and Development:

Sensitivity Training Field Experience Training

Current Trends .
Introduction Of Open Door Policy:
Open door policy that states any employee can talk with any level manager or supervisor including the CEO about any issue at any time. The purpose of our open door policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Current Trends .
Optimum Utilization of workforce: Optimum utilization of workforce skills and
abilities in order to exploit the opportunities in the downturn, come up with the innovative ways to save cost etc.

Employee Relations:
Understanding employee emotions Communicate frequently with employee

Current Trends .
Transparency in processes and policies:
Clearly defined processes and policies

Prepare a Multi Skilled Workforce:

To overcome the financial crunch, organization need to prepare or train employees to take one or more responsibilities, motivate employee to stretch the boundaries of their capacities.

Current Trends .
Flexible Employee Benefits:
Companies may soon be looking at offering flexible benefit programs to employees, among other measures, for managing costs and attracting the right talent. Flexible benefits programs that allow employees to choose a mix of health insurance and other benefits as per their needs.

Current Trends .
Quality Consciousness:
Commitment to quality in all aspects of personnel administration.

Lay Off:
Explaining facts

Lay offs
Salary cuts or Lay offs? Every industry has different set of solutions Airline industry can go for salary cuts Manufacturing industry will go for layoffs IT industry can use combination of two.

Lay Offs and India

IT Slowdown Moral Obligation East Vs West Winter Discontent

Work Culture
The specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization. Case: Google.

Role of call centers, BPOs, KPOs and study of their industrial culture.
Many Indian companies especially in BPO and KPO industry are following latest trends to improve their organizational culture

Balance Score Card

The Balanced Scorecard (BSC) Performance management tool A concept for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy.

Balance Score Card- Process

Implementing Balanced Scorecards typically includes four processes: Translating the vision into operational goals; Communicating the vision and link it to individual performance; Business planning; Feedback and learning, and adjusting the strategy accordingly.

Balance Score Card - Uses

Kaplan and Norton found that companies are using Balanced Scorecards to: Drive strategy execution; Clarify strategy and make strategy operational; Identify and align strategic initiatives; Link budget with strategy; Align the organization with strategy; Conduct periodic strategic performance reviews to learn about and improve strategy.

Rights of Intellectual properties

Intellectual property rights remain with the organizations Some organizations such as Google promote their employee to spend some percent of their work time towards projects of their liking.

VRS policies
Why VRS? Benefits Drawbacks?

Ethics and Corporate Governance

Ethics are important in business Corporate governance must be well in order There is no shortcut for success Truth always prevails

Ankush Deore

Feb 18, 2009

Summary Current Trends

Recruitment Training and development Introduction of Open door Policy Optimum utilization of workforce Employee Relations Transparency in Processes and Policies Prepare a Multi skilled workforce Flexible Employee Benefits Quality Consciousness Lay off Work Culture Role of call centers, BPOs, KPOs and study of their industrial culture. Balance score card Intellectual Property Rights VRS Policies Ethics and corporate Governance

Thank You
Any Questions? Please write your feedback Write your email address to receive this presentation For any queries, feel free to write to any one of us at ankushdeore@eDeore.com supriyapalsokar@gmail.com

Ankush Deore

Feb 21, 2009