SYLLABUS : ELEMENTS OF LOGISTICS & SUPPLY CHAIN MANAGEMENT

1.

BACKGROUND Logistics & Logistical Management / Military Origin / Basic Concepts / Definitions / Scope / Importance in Current Competitive Environment / Evolution of Logistics & Supply Chain Management Operating Objectives of Logistics/ Logistical Performance Cycle / Inbound Logistics / Manufacturing Support Logistics / Outbound Logistics / Customer Order Cycle / Lead Time / Logistical Interfaces / Logistical Mission rd th / Competitive Advantages / 3 Cs / Logistical Competency / Outsourcing Logistical Activities / 3 & 4 Party Logistics / Integrated Logistics / Logistical Planning & Strategy

2.

SUPPLY CHAIN MANAGEMENT Basic Concepts / Definition / Scope / Comparison between Logistics & Supply Chain / Global Supply Chain Scenario and Importance / Conventional Supply Chains / Supply Chain Participants / Channel Agencies / Relationship Management / Concept of Extended Enterprises / Bull Whip Effect

3.

CUSTOMER SERVICE Definition / Scope / Objectives / Importance / Elements of Customer Service / Seven Rights / Customer Service Audit / Customer Service Strategy

4.

DEMAND FORECASTING Definition / Purpose of Forecasting / Nature of Demands / Forecasting Components / Approaches to Forecasting / Qualitative and Quantitative Techniques and Their Applicability / Time Series Analysis

5.

ORDER PROCESSING Integrated System / Customer Order Cycle / Electronic Data Interchange and Its Advantages

6.

WAREHOUSING Definition / Principles / Role / Functions And Importance / Warehouses / Distribution Centers / Need For Warehousing / Economic And Service Benefits / Types Of Warehouses / Their Advantages And Disadvantages / Warehousing Location / Area Of Warehouse / Number Of Warehouses / Warehousing Operations / Factors Affecting Warehousing Costs / Warehouse Layout / Design Principles

7.

TRANSPORTATION Definition / Principles / Role / Functions and Importance / Different Modes of Transportation ( Road / Rail / Air / Water / Pipeline / Ropeways) / Advantages and Disadvantages of Individual Modes / Inter-Modal Transportation / Factors to Be Considered For Mode and Carrier Selection / Modal Characteristics and Classification / Transportation Costs / Factors Influencing Transport Costs / Transport Infrastructure

8.

INVENTORY MANAGEMENT Definition / Principles / Role / Functions And Importance / Purpose Of Inventory Holding / Types Of Inventory / Inventory And Profitability / Impact Of Inventory On Total Logistical Cost / Inventory Management / Objectives / Importance /Symptoms Of Poor Inventory Management / Improving Effectiveness Of Inventory Management / Inventory Turnover / Service Level Economic Order Quantity / Economic Batch Quantity / Assumptions And Limitations / Reorder Level / Safety Stock / Inventory Control / Inventory Ranking Methods And Quadrant Technique / Selective Techniques Of Inventory Control / Push And Pull Models / Traditional Methods ( Q System / P System / 2 Bin System/ Fair Share Allocation Model / MRP I And MRP II ) / Modern Methods (KANBAN / JIT / Vendor Managed Inventory / JIT II / Response Based Techniques Like QR / CR /AR /DRP / ERP) / Inventory Valuation

9.

MATERIAL HANDLING SYSTEM Definition / Principles / Role / Functions and Importance / Activities Covered / Functions Performed During Material Handling / Material Handling Equipment with Selection Criteria / Material Handling Methods / System Design - Its Objectives and Principles

10. PACKAGING Definition / Principles / Role / Functions and Importance / Unitization & Palletisation / Contairisation / Kitting / Logistical Functions of Packaging / Objectives and Benefits of Packaging /Consumer and Logistical Packaging / Factors Influencing Good Packaging Design 11. INFORMATION SYSTEM Definition / Principles / Role / Functions and Importance / MIS / Elements of LIS / Advantages of Computerization of Information / Importance of Information System /Internal and External Information System / Functionality / Automated Order Processing System / RFID / EDI / Satellite Tracking System 12. LOGISTICS COSTING Principles of Logistics Costing / Activity Based Costing / Mission Based Costing / Total Cost Analysis / Steps to Be Adopted For Total Cost Approach 13. ORGANIZATION STRUCTURE Basic Concepts / Definitions /Scope / Objectives / Importance / Barriers In Forming Effective Origination/ Improving Effectiveness / Stages In Evolution Of Logistical Organization With Emphasis On Modern Flat Organization 14. PERFORMANCE MEASUREMENT Definition / Principles / Role / Functions and Importance / Objectives / Activity Based / Process Based / Internal and External Performance Measurement / Classification of Performance Measures / Performance Auditing / Perfect Order /Service Levels / Characteristics of Ideal Performance Evaluation System 15. REVERSE LOGISTICS 16. LOGISTICAL NETWORK ANALYSIS Concepts / Definition / Scope / Objectives /Importance of Network Options / Number of Facilities / Milk Runs / RORO / LASH 17. NUMERICAL EXAMPLES Economic Order Quantity / Re-order Level / Safety Stocks Time Series Analysis Moving averages / weighted averages

REFERENCE BOOKS 1. 2. 3. 4. 5. 6. 7. Logistics Management : Dr. Vinod Sople Physical Distribution Management : K.K.Khanna The Management Of Business Logistics : M/S. Coyal, Bardi & Langley Supply chain Logistical Management M/S. Bowersox,Closs & cooper Fundamentals Of Logistics Management : Lambert, Stock & Ellram Supply Chain management : Martin Christopher Supply Chain management : Chopra,Meindl,kalra