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55%
Exhibit 2 Market Share (2006) Brand\Zone Stickjaw CudChew StickEmUp Others All India 32.67% 37.73% 26.12% 3.48%
Exhibit 3 Sample Size 10500 Transactions at Retail Outlets (2005) Transaction >
Consumer asks for a brand and takes it Consumer Consumer Consumer takes brand asks for a specifies a price given by brand which and takes a shopkeeper is out of stock brand within & does not buy the price limit
2,177 640 0 11
850 9 5 0
Exhibit 4 Sample Size 13500 Transactions at Retail Outlets (2006) Transaction >
Consumer asks for a brand and takes it Consumer Consumer Consumer takes brand asks for a specifies a price given by brand which and takes a shopkeeper is out of stock brand within & does not buy the price limit
2,802 420 0 8
590 27 19 0
Sample Size 10500 Transactions at Retail Outlets (2005) Transaction > Loyal Customers Brand Stickjaw 3,027 CudChew 649 StickEmUp 5 Others 11 Total 3,692
Not LoyalPrice Conscious
Loyal Custome
Sample Size 13500 Transactions at Retail Outlets (2006) Transaction > Loyal Customers Brand Stickjaw 3,392 CudChew 447 StickEmUp 19 Others 8 Total 3,866
Not LoyalPrice Conscious
Loyal Custome
If we lose market share, 1. We are losing to competition 2. The product is becoming a commodity 3. Both of the above If the 'Loyal customers' didnt shrunk, then 2005 3027 3239 2006 3392 2638 Base 13500 10500
Thus, loyalty of customers has increased for Stick Jaw. It is not losing competition. Chewing gum is