Professional Documents
Culture Documents
LTD, HUBLI
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TABLE OF CONTENT
CHAPTER PATICULARS Page No. 1-3 1 2 4-13 4 8 12 13
Introduction
Executive Summary Research Methodology
Theoretical framework
III Vendor analysis Vendor rating methods
15-20 15 18
IV
21-34 21 29 34 35 36 37 38
V VI VII VIII
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Executive Summary
In Todays competitive environment most of the Organizations are aiming at reducing the cost, thereby providing the product at competitive price and with best of the quality to their customer. Thus, unless and until the Vendors supply the Raw Material at competitive price and of good quality it is not possible for the Organization to achieve their goals. Thus, Vendor Analysis is found to be very crucial in achieving the Objectives of Organization. A success of the firm largely depends upon how effectively and efficiently it serves existing and prospective customers, because it is only the sales which bring revenue to the firm. The management of the firm can be efficient and control on the present and future actions of the firm.
Objectives:
methods. To study the present method followed in evaluating the Vendors. To study the working of Organization To evaluate the performance of different Vendors using Vendor Rating
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Research Methodology:
Title:
Vendor Analysis At BDK Group of Companies, Hubli.
Objectives:
To evaluate the performance of different Vendor using Vendors Rating To study the present method followed in evaluating the Vendors. To study the working of Organization. methods.
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Interviews
The following persons were interviewed for the purpose 1. Assistant Manager Purchase. 2. Assistant Manager Quality.
Observations The data flow is observed in purchase department, stores and quality assurance department. It is verified and assured that the data required for the proposed system is available or can be extracted from the existing, documents.
Secondary Data
Accessing the company documents. To propose a system the availability of the relevant data is confirmed by accessing the companys documents. These documents would be: Purchase Order Quotations Inspection Report Approved Vendor List (AVL)
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INDUSTRY OVERVIEW
Valves industry has been growing at a steady pace of 10-12 per cent annually. Today, nearly the entire requirement of valves in the country is met by domestic manufacturers. Thus, it is not only the volume growth but also technological development that has made significant contribution to the current status of the valves industry. "The Indian valves industry is currently enjoying the most favorable period, full of export orders and enquiries. In fact, this is the ideal time for the Indian valves and pumps industry to look into multinational demands and quality requirements." India is already a manufacturing hub for many internationally renowned valves and pumps manufacturers like Kestone, Crane, Audco, Flowserve, Durco, A.K., KSB, Spirex Sarco and Xomox. Yet another plus point of Indian export-oriented valves manufacturer in the Asian market is that they can communicate well in English compared to other Asian nationals, and the Indian market is often preferred over its Chinese counterpart. On the flipside, the valves industry is facing numerous problems, which it is able to cope with it. For instance, the energy sector is one of the biggest users of valves. Most of the companies in this sector are owned by the government. These companies use the tendering method to buy their requirements, which is faulty, time-consuming and outdated. In India, commercial evaluation takes place first followed by technical evaluation. Abroad it is just the other way around." The non-availability of easy funds for expansion and working capital is another cause of worry for the valves industry. Despite these problems, the future for the valves industry looks bright. Most of the people Project Monitor spoke to were bullish about the future. The industry's future will mainly depends on activity in user industries like water treatment, fertilizers, shipyards, collieries, refineries, steel and power sectors. "Looking at the trend in the medium term, demand is expected from water supply and power sectors," Babasabpatilfreepptmba.com Page 6
Global markets
Most of these markets are growing in Asia and Latin America regions, as there is discernible trend in shifting of heavy manufacturing in these regions. Bulk of the new power generation capacity is being implemented in China and India. Rising energy costs have shifted industries, which are big consumers from the US to Asia. Therefore, the market for pumps used in pulp in paper, chemicals, metal working and refining has shifted making Asia the largest purchaser. Another potential area of growth for the pumps and valves industry is via the replacement market. "Replacement market is inherently higher in slurry pumps (mining and sewage) and pumps for petrochemicals and oil and gas applications as the highly abrasive nature of slurries and corrosive environments in the petrochem applications lead to severe wearing of parts. In some circumstances, replacement parts over a five year period can be 4-5 times the original cost of the pump. The world market value of industrial valves will rise 5.4 percent yearly through 2009 based on healthy end use sectors, especially energy. Developed nations will lag global average gains yet improve on recent performance. Automatic valves will outpace conventional types as process manufacturers seek to boost efficiency. This study analyzes the $50 billion world industrial valve industry. It presents historical demand data (1994, 1999 and 2004) and forecasts to 2009 and 2014 by valve product (e.g., standard multiturn, quarterturn, automatic control, regulator, automatic actuators); by market, by world geographic region (e.g., North America, Western Europe, Asia/Pacific); and for 34 major national markets.
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BDK Industry
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BDK group of companies is one of the largest and reputed manufacturers of industrial, valves and process pumps in India. BAK was established in the year 1978. The company is located of 25 acres plot in Hubli city. Karnataka state India. The company has a very well equipped manufacturing and marketing facilities stretched over two hundred thousand square feet. The company designs and manufactures diaphragm valves, butterfly valves, B series check valves, rubber lined items and moldings the company caters to the need of major sectors like water treatment plants, savage and effluent treatment plants, rayon plants, chemical and fertilizer plants, refineries, nuclear power plants etc. and exports its products to Australia, New Zealand, Malaysia, Thailand, Singapore, Japan, Taiwan, Indonesia, UK, Spain, Denmark, Austria, South Africa, Kenya, USA, Canada etc. five of its manufacturing plants have been accredited with ISO-9001 certification by RW-TUV of Germany. BDK group India ltd, is one of the leading and reputed manufacturing industry of India. It is larger responsible for economic development of the country. It is actively participating in achieving the countries economic goal. It has given its contribution in solving many of the prevailing problems such as unemployment, pollution problem, low capital formation, proper utilization of natural resources etc. It has helped in solving unemployment problem by giving employment to above 600 people, which inclines both skilled and unskilled laborers, technical and non-technical staff and officers and electives. The BDK group, along with associate companies offers a wide range of industrial valves and pumps catering to petro chemical processes industries BDK strength is quality products, affordable price and prompt delivery helped it to excel.
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COMPANY OVERVIEW
BDK GROUPS OF COMPANIES AND THE FOUNDER: BDK group of companies which mainly includes three units i.e., BDK Process Control, BDK engineering lastly BDK Marketing Services pvt ltd BDK group of companies are situated beside Gokul Road Hubli, opposite to airport exactly 5 Kms from the Hubli city. It is spread over 25 acres. BDK group of companies were established and started functioning in the year 1978 by Bharat Khimji.
Major Products:
Diaphragm Valves Butterfly Valves Plug Valves B Series Check Valves Rubber Lined Items and Moldings
BDK Products are well accepted in Indian as well as in foreign market in chemicals and process industries and focusing more clearly on the future to ensure long growth and leaping towards market leadership.
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MARKETS
Market of BDK group is mainly divided into two parts they are
Local market Global market Local Market Delhi Chennai Ahmedabad Bangalore Hyderabad Goa Pune Mangalore Vizag Baroda Surat Nagpur Assam etc Global Market Australia New Zealand Thailand Singapore Japan Taiwan Italy Philippines Indonesia Middle East Germany France UK Spain Denmark Austria South Africa
Standards:
BDK process has documented quality systems to meet the requirement of ISO 9001/1994 to ensure that its orders processed, produced and rendered to meet the customer requirements. The unit has been already accredited to ISO 9001/1994 quality assurance standards by M/S RWTUV Germany.
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COMPANY PROFILE
: : :
BDK PC PVT LTD Pvt Limited Hindu undivided 47/48, Gokul Road Hubli 580030 (Karnataka)
Registered Office
A Block, 8th floor Shivasagar Dr. A B Worli, Mumbai 400018 Ph (022) 4927671 4938451 Fax - (022) 4950580
BDK@Bm2.vsnl.net.in BDK Marketing Services pvt ltd 47/49 Gokul Road, Hubli 580030 (Karnataka)
: : :
Gokul Road, Hubli 580030 0836 2331499, 2333930 0836 2330749, 23330899
BDKhubli@bgl.vsnl.net.in
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CEO
EXE. DIR
M.R
HOD MTRL
HOD SC
HOD PPC
HOD QA
B.D.K consists 3 management levels Top Management: Consists of the following personnel CEO Executive Directors Management Representative It consist of the functional department who reports to management representative Middle Management It consists of sectional in charge (SIC) who report to representative of function management
Functional Management
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MISSION STATEMENT
To design, to manufacture, to market quality products at competitive prices to the entire satisfaction of the customer and attain market leadership.
QUALITY POLICY
The name B.D.K is synonymous with quality The quality policy shall be To design To market quality product at competitive price To the entire satisfaction of the customer and To attain market leadership The quality policy was declared by the managing director at the quality policy meeting of all employees called by him. He expressed the meaning of quality policy and intention of the management in terms of organizational goal and commitment. The quality policies written in English and kannada are displayed at prominent places. The deployment of quality policy among the staff is done through groups.
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9001 / 2001. metallurgical laboratory. They have efficient and well qualified personnel. equipments including CAD / CAM Centre.
Weakness:
They do not have financial controller. Cost for maintaining standard is more. They have not computerized wholly.
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Opportunity:
There is no restriction for movement of product in the world due to There is no sales tax and excise duty on exports. There are many foreign countries still to be covered. To diversify their business to FMCG market. Opportunities to enter the IT field. Abolition of surcharge on corporate tax except 2 % levy for calamity
globalization.
contingency fund.
Threats:
materials More competition from MNCS. Many foreign valve companies entering the domestic market because of Valve and pump industries are in the grip of recession. Heavily depending on foundries because of causing and other raw
globalization.
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Vendor Analysis
Vendor analysis is usually a purchasing department activity, with incidental contributions from other areas. It seeks to appraise the capability and actual or production, financial strength, and management. Several mathematical systems have been developed for rating vendors, all rely on four main variables Price, Product, Quality, Services surrounding the buying transaction. In reality a supplier represents an extension of the buyers manufacturing or operating capacity without the attendant implication of ownership and control. Not only must the quality of a suppliers product match the specification of the buyer, but his delivery performance also must conform to the buyers manufacturing schedule or other operational timetable. The vendors price is an indivisible part of the total cost of getting materials to the point of usage in the buyers plant, office, or other facility. Any delay in delivery or deviation in quality adds to the buyers procurement costs. In consequence, buyers must be certain that their suppliers meet the standards of performance and quality for which their own operations have been planned. Rapid advances in product technology and the spiraling demand for goods and services characteristics of many industries have given an air of urgency to ways of accurately assessing identification, definition, and measurement of vendor capacity to satisfy the buyers particular requirements. A buyer requires commodities rather than capabilities. However, when requirements are unique, calling for special design, performance, or reliability features, or when they entail expensive tooling, extended periods of preparation, high setup costs, and involve large quantities of materials over extended periods of time, the purchasing departments job is to buy capabilities as well as products.
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Analysis:
Technical and production capabilities usually involve On-site inspection of his facilities and visits with his key officials in Trained and experience people quickly appraise conditions in the Varity of standards and special equipment used the adequacy of
production, purchasing, engineering, and sales. vendors plant. inventories to support production schedules, and the orderly conduct of manufacturing operations.
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Financial capabilities:
A vendors financial capabilities is usually measured by his credit standing, cash flow, equity, and augment capital funds through borrowing or additional investment. Financial ratios particularly those that indicate liquidity, are important tests of financial capacity. Vendors with a large net worth are usually able to raise funds readily because the owners investment provides a cushion of safety for creditors. Similarly, a large net worth to debt ratio provides a basis for more credit.
Analysis:
Financial analysis often brings to light weakness that make a vendor undesirable as a supplier. The types of firms which fail financial tests are New firms of limited net worth and experience Rapidly expanding firms Firms that refuse to divulge information about financial condition Small firms because of the greater uncertainty.
Management capabilities:
The ability of a vendor firms management to plan, organize, integrate, and control its facilities, manpower and materials, time, and cost s a critical but elusive quality.
Analysis:
Buyers usually seek to identify the vendors key management people and their Titles Responsibilities Experience extent of formal education.
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Vendor Rating
Criteria (Factors) for Vendor Appraisal Technical Capability Manufacturing Capability Service Capability Financial Capability Management Capability
Methods of evaluating Vendor Performance (Vendor Rating) Categorical Method Weighted Point Method Cost-Ratio Method
Categorical Method department low Inexpensive but subjective rating system Users assign a grade of plus, minus or neutral against each criterion Regular meetings are held and suppliers rated overall as high, medium or Is based on the experience and opinion of the user departments Significant performance criteria are drawn up by the purchasing
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Cost-Ratio Method
Based on the use of cost analysis in rating suppliers Significant performance criteria are identified Costs associated with each criteria are identified Costs associated with quality Defective products, inspections, visits to vendor plants, sample evaluation etc Costs associated with delivery Telephone follow-ups, Additional paper work to expedite orders, Factory down-time due to delays, Emergency transport costs etc.
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A B C D
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Introduction:
The sales co-ordination department plays an important role in synchronize & harmonize the activities of all department units o fan organization toward the accomplishment of organization objectives. This department is a helping hand to market all the products of BDK Group of Companies and its sister concerns.
The B.D.K. Group consists of two important marketing & service oriented units. 1) B.D.K. Marketing Service Pvt. Ltd:
B.D.K. Marketing Service Pvt. Ltd is a marketing organization to sell all the products available from B.D.K. Group of Companies and efficient service. The B.D.K.M.S. has ten branch offices and Hubli is the head office.
Objectives:
To understand customers requirement fully and resolved deviations if To translate mutually agreed customers requirements in to work order To co-ordination with customer and concerned departments for prompt To attained the customer complaints promptly and co-ordinate to To strive for the entire satisfaction of the customer. any before execution of the contract. or amendment. execution of the order. minimize recurrence.
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Functions:
The B.D.K.MS. Will make an offer to its customers. Then the customer will send an inquiry to B.D.K.MS. A letter of indent will be sent to B.D.K.MS and copy of it to sales coSales co-ordination department will send back inquiry for an offer made
ordination department. to B.D.K.MS; in return it will send a purchase order and offer to the head of the sales co-ordination department. After understanding the customer requirement completely the sales coordination will prepare contract review for preparing order assurance, work order and amendment. To copies of work orders and amendment will send to the planning department marketing department, zonal offices customers master file and engineering file. Quality Assurance plan is prepared and sent to PPC department, QA It will review about the product with PPC for progress delivery. Then department and customer o f needed. status information about the product will be given to B.D.K.MS or customers, further the arrangement, for inspection will be made. If any details are missing then forwarding note will be sent to B.D.K.MS A performs invoice will be prepared and sent to B.D.K.MS or customers and copy of it will be sent concerned department. according to their requirements.
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MATERIALS DEPARTMENT
Introduction:
Material department it is also called purchase department. This department plays an important role well in smooth running of the organization by plan and procures material and stores in a scientific manner.
Objectives:
To plan and procure material and services conforming to specified To store and preserve materials till they are issued for use. requirements.
Functions:
The company selects and approves the sub-contractors so that specify Procurement from approved sub-contractors. Performance rating of sub-contractors. Receipt storage handling preservation and issue o f materials. Maintaining the document and records of book like stores ledger, receipt Maintaining updated relevant standard and codes by making the material The issue of materials is made on the basis of FIFO method. requirement of the company can be fulfilled.
ledger, issued ledger, return ledger, non-conformance ledger etc. based on colour codes numbers of alphabets.
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audit and management review meeting, initiate corrective and preventive action. and records. departmental manual and work instructor / issue of product drawings and proves
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Sub-Contractors are classified into four grades for the purpose of Rating Rating
85 % & above 75 % to 84% 60% to 74 % Below 60 %
Category
Excellent Good Fair Poor
Grade
A B C D
The sub-contractors whose rating is above 60% are included as approved subcontractors.
Purchase Order:
Purchase order are released on approved sub-contractors purchase order shall contain date clearly describing the material order shall content the prices information of type, size class, specification, grade, mark, drawing numbers and other relevant data.
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PURCHASES DEPARTMENT
EXE . DIR
EXE.WORK
H.O.D. MATERIALS
SIC STORES
FIC STORES
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Objectives:
To maintain and consistent and correct appraisal of quality of the product at all the stages of manufacturing till the product is dispatched. Such that the required product quality is achieved, maintained and improved. To development of necessary competence in the development for meeting specific quality requirements.
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Material Indenter
Release Letter Of Intents (LOI) For Materials Where Rates Are Not Finalized & Subsequently regularize Such LOIs Through Purchase Orders Suppliers
Float enquires from materials & services required Invite Quotations Negotiations Finalize & Release Purchase Orders
Follow-up for delivery & expedite supply through 1. Correspondence 2. Telephonic follow-up 3. Personal visit to suppliers office/works
Review & Release Purchase Orders For Materials as per agreed rates/price lists
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Ensure rework & rejected materials as decided by NCRC are returned to suppliers & replacements are relieved Suppliers performance rating Maintain Records
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a. Diaphragm Valve:
Body (Including Castings, Machining Casing, Machining Services) Bonnet, Compressors, Stem, Diaphragm, Bonnet Assembly & Pneumatic Actuators, Components. b. Butterfly Valve: Body & Disc (Including Castings, Machining Casing, Machining Services) Seat & Stem. c. Plug Valve: Body, Plug & Cover (Including Castings, Machining Casing, Machining Services) PTFE Sleeve. The performance rating for the approved suppliers of the above products is derived & communicated to the suppliers every quarter. For the products other than those mentioned above which directly go into the final products the approved suppliers or assess through their performance rating computed in the basis of their suppliers made during the quarter of every year (JanMar) & Communicated once in a year. In case of temporary suppliers .The supply of products directly going into the final products, the performance rating is derived & communicated. The performance rating also called quality performance rating.
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Method: 1
QPR-Quality Performance Rating is computed from the following formula
Suppliers with rating of 60 & below are not preferred and discontinued after two such consecutive performance rating.
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Method: 2
Delivery Time Rating No. Of Days 0 0-7 7-14 16 & Above ANALYSIS o o After the study and observations of the respective documents it is The company follows two criteria's for vendor analysis Suppliers Performance Rating Timely delivery Rating The most Significant method of vendor rating (Cost Ratio Method) understood that RATINGS 100% 90% 80% 70%
Delay by due date or before - 100% [EXCELLENT] Delay up to 7 days Delay up to 14 days Delay of 15 days & above - 90% [GOOD] - 80% [AVERAGE] - 70 [POOR]
has been over looked by the company where performance criteria, Costs associated with each criteria and Costs associated with quality are identified and Beneficial Ratings of vendors can be done, which is discussed further in suggestions part.
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III.
EVALUATING
THE
PERFORMANCE
OF
DIFFERENT VENDORS.
Cost-Ratio Method
Supplier Q/C Ratio 2% 2% 2% 1% D/C Ratio 1% 3% 1% 1% S/C Ratio -4% 2% 1% -1% Total Cost Penalty -1% 7% 4% 1% Quoted Price/Unit 95.5 95 94.75 95.25 Net Adj. Price/Unit 94.55 101.65 98.54 96.2
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FINDINGS
Vendor Information Current State: Current state (Vendor - PUSH data): o o No Standard Vendor Data Deliverables for Control Valves. Contractor requests vendor data using a company specific Vendor Every form is different asking for different information. Must accelerate the Information after purchase. Work process involves: Accelerate - Procurement with Vendor Send vendor data to Engineer for validation
Vendor Information Future State Future state (Purchaser - PULL data): o o Vendors identify valve physical characteristics that will not change from Set times when this information will be available fit for use on the Eliminates: Company specific request forms. Expediting - Many unnecessary steps in the current procurement process
placement of the order through delivery to project site. Vendor Web Site.
Makes information available early in design even before the purchase order is placed.
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SUGGESTIONS
Suggestions are put forth to develop better vendor rating and vendor analysis system o o Suitable price grading of vendors must be followed by the company. Cut down the cost Better vendor selection. Share vendor cost criteria with estimating, purchasing, financial, and
other departments. reports. Reduce costs by comparing costs between vendors on individual line Improve productivity using flexible ad hoc estimating, and pre-defined
item components. Roll up your sleeves and do the hard work - manage your vendors the
way leading publishers do. The relationship between vendors and buyers is typically one of "mutual
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CONCLUSION
The stochastic optimal control uses the vendor performance monitoring data to optimize the proposal evaluation process on the average rather than with assured precision. The dynamic feedback control helps in improving the evaluation process while the evaluation is ongoing. The feedback elements can be evaluator progress of evaluation, amounts and quality of comments written by the evaluators, evaluator feedback on appropriateness of the criteria, appropriateness of the cost models, upset levels and other process variations.
The evaluation element typically consists of identifying the attributes, criteria, or factors relevant to the decision and then measuring or rating each vendor by considering each of the relevant factors. A critical part of the overall supplier selection process is the determination of the relative importance of each of the factors. This approach is based on a multivariate statistical method, principal component analysis, that uses information obtained from eigenvalues to combine different ratio measures defined by every input and every output. The method has been employed to aggregate multiple performance measures for a real-world data set of suppliers.
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WEBSITES
BOOKS
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