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eWorld Forum Awards 2012 Nomination Category

eGov::Best Government to Business Initiative of the Year

Details of the Applicant (filing the nomination) Title: First Name Last Name Designation E-mail Name of Organisation Organisation website Organisation Address City State Country Pin / Zip code Telephone No. (with country code) Mobile No. (with country code) Address Mr. Srinivas HR Director director@dlr.vsnl.net.in, Department of Mines and Geology, Government of Karnataka http://khanija.kar.ncode.in Department of Mines and Geology, No. 49, Khanija Bhavan, Race Cource Road Bangalore Karnataka India 560001 +91-080-22269633 +91-9448069208 No.49, Khanija Bhavan, Race Course Road, Bangalore 560001 Details of Project / Initiative implementing Agency Name of the organization Address (n)Code Solutions - A Division of GNFC Ltd. 301, GNFC Infotower, Bodakdev, - 380054

City State Country Pin / Zip code Name of the Head of Organization Designation Telephone No. (with country code) Mobile No. (with country code) E-mail Alternate E-mail Web

Ahmedabad Gujarat India 380054 Mr. Jagdeep S Kochar Executive Director +91-079-40007300 +91-9898300613 jskochar@ncode.in

https://ncodesolutions.com/

Project Title: Transformation of Mineral Administration through e-Governance (Geology and Mining) Project website: http://khanija.kar.ncode.in

Details of the Programme/Project/Initiative: Brief description of the programme/project/initiative (n)Code Solutions, a division of GNFC has offered its IT and ITeS Services to Department of Mines and Geology (DMG), Government of Karnataka. (n)Code has offered integrated software development and portal application modules such as, e-Permit , e-return, Demand Register, M Pass for Non specified Minor Minerals, Weigh Bridge Integration and other related modules covered in a single portal for stakeholders of Geology & Mining in Karnataka State. The project offers real time services to mining/quarry leaseholders in Karnataka. The project has largely covered and implemented Information & Communication Technologyy (ICT) and has tremendous administrative potential. Using ICT tools, the project has radically transformed the way of working of Mining/Quarry Industry in Karnataka. ICT has created a structure for service delivery, efficiency, effectiveness, transparency, accountability and has paved a way for better governance in mineral administration functions. Mining business processes are converted into electronic mode for ease of access to stakeholders and thus reducing the human interaction between govt. and stake holders on daily / weekly/ monthly basis. The primary aim was to reduce the human intervention and conversation of old manual processes to electronic process to enhance service delivery such as Bulk Permit, Trip sheet and Rake Permit issuance, return submission, demand register etc for various stakeholders of geology and mining. The project also aimed at better governance, transparency and hassle free administration. Comprehensive Computerization of Mineral Administration for Department of Mines and Geology, Karnataka. Mining / Quarry Lease owners, Mineral stockists, Weigh bridge owners, Flying squad, State / Central Govt. officials Karnataka State

Why was the project started

Objective Target group

Geographical reach within India Geographical reach outside India Date from which the project 01-April-2011 and process related subsequent stages of Geology became operational and Mining. Is the project still operational Yes 10 points that make the 1. Minimal human intervention programme/project innovative? 2. Automation of old manual govt. process in to electronic mode 3. Enhanced service delivery mechanism: (e- Permit system, M Pass, e-Return submission, Demand register, New lease application for Prospecting License / Mining Lease / Quarry Lease / Quarry Permit /

4. 5. 6. 7.

8. 9. 10. List the 5 achievements of the programme/project? 1.

2. 3. 4. 5.

List the 5 key challenges faced while implementing the programme/project/initiative and how they were overcome?

1.

2.

3.

4. 5.

Reconnaissance Permit, MIS reports generation from central database) Portal development and Information dissemination of Geology and Minings GR /Policy / Block notification etc. PKI enabled application for IT Act compatibility Help Desk & hand holding for successful roll out. Online integration of Weigh Bridge with e - Permit system to avoid the human interaction while generating the Trip sheet in Mines. Web based Interface for IBM (Indian bureau of Mines) so that IBM officials can know the status of E Return. Multi Mode Transportation. System has given provision to lessee and buyer for Multi mode Transportation. Trip sheet Verification through Mobile for both Major and Minor Minerals. Stakeholders covered (Till May 02, 2012): 654 Quarry Leaseholders, 412 Mining Leaseholders using e- Permit, 2010 Mineral Stockists, 416 Notified Weighbridge Owners (Registration only), 170 Weigh Bridges are Integrated with Online e- Permit System for Iron Ore. Approx. 5306 Bulk Permits ,1558612 Trip sheets, 1828 Rake Permits generated and Approx. 282 Returns submitted Central administration of mining effectively made possible. 24x7 operations achieved & cost of operations to lease holder decreases Various testimonials / appreciation received from Quarry / Mining lease owners such as Kirloskar Ferrous Industries Ltd, R. Praveenchandra Mines, Steel Authority of India (SAIL) etc. Non tech savvy leaseholders - (n)Code, in conjunction with DMG drew a systematic plan for adequacy of system. To educate the leaseholders about the benefits of e-System, various training sessions were organized at micro level, operational manuals were designed, and demo cases were prepared and presented to stakeholders. Irregular power supply in some remote areas especially in mining location from where lessee has to generate the eRoyalty pass as per Mining laws. - M- Pass for Minor Mineral Process reengineering was a challenge as stakeholders were using traditional manual processes - Capacity building of existing Govt. Staff / stakeholders to familiarize them with the new system. Limited Internet connectivity in remote mine locations Weighbridge software installation was a challenge as many

weighbridges are at remote locations. Weighbridge software installed at 170 mine heads physically. Remote software installation is also started. 1. Application platform is consistent for different instances; hence same platform can be used for multiple clients. 2. Standardized processes enabled through popular technology for easy replication. 3. Technology is effectively leveraged to reduce human intervention and hence addresses depleting workforce issue in Govt. 4. Easy to use technology which can be easily integrated with legacy systems if any. 5. Smooth data transfer, data collection and data collection expedite the processes 1. The system is Web based, which enables easy coverage in geographical area 2. Due to modular approach more processes can be incorporated into the system. 3. Upgrade of central hardware can easily cater to larger numbers 4. Higher volume can be catered to by increase in bandwidth and other resources. 5. With increase in number of processes a wider ambit of stakeholders can be addressed.

List the 5 points how can the programme served as a model that can be replicated or adapted by others?

List 5 points to elaborate on the scalability of the programme/project/initiative

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