National Seminar

LeaPfRogging fRom best to next

Saturday, October 13, 2012 Venue: India International Centre, 40, MaxMueller Marg, New Delhi-110003

HR PRactices:

Practices may be good, better and best What we aim is to reach the next. The next holds the key To the future that we want it to be!

Technical Session II: Emotions at work

Is it important to suppress ones emotions at work? Imagine an organization where employees work bereft of emotions - wouldnt the dealing seem to be with a group of robots? Can emotions be leveraged in a manner that organizational productivity takes a leap? It is important for all of us to control and manage our emotions at work. Inability to focus on work, lower co-worker morale, and disruptive team work may result in negative emotional outbursts such as anger, worry, panic, sadness. Inappropriate positive emotions such as over-exuberance or over excitement can also result in difficulties interacting with others at work. Most companies do not follow any emotional decorum policy yet discourage emotional display. Emotions make us human and since they are an integral part of our lives, why deny them at work? The best next practices in HR must not overlook the strength of emotions and their correlation with the employee productivity and hence the organizational goals. The second session of the seminar aims to identify the next practices regarding handling and/or accepting emotions at workplace.

HR PRactices :

LeaPfRogging fRom best to next

HR management and practices have charmed the business thinkers and philosophers alike. The best HR practices when successfully practiced help to improve the business bottom lines and create stakeholders delight. It goes to the credit of strategy guru Late C.K. Prahalad the coining of the term next practice at a time when almost all management thoughts were using the term best practice. The importance of the human resource to organizational success is widely accepted and it can be hardly be overemphasized that the focus must now shift to evolving these best practices into best next practices! What are these next best HR practices? HR managers and leaders need to study every dimension of the people practices so as to identify the quarters from where current attempts can be scaled up sharply to outer lining of the orbit. The criticality of success essentially lies in capturing the gaps in tangibles as well as the intangibles and deliver with a proactive perspective. Within the plethora of HR practices, it is vital to recognize the significance of the approaches towards employee recognition and the status of emotions at workplace. These can prove to be critical differentiators when it comes to performance and resultant target accomplishment. The time is ripe to discuss these next practices on a platform that will yield useful insights to the current classroom learners as well as the practitioners so that they use these and holistically build up the profitability gains.

Technical Session I: Employee recognition Who should participate?

The program will be extremely beneficial for corporate HR practitioners, entrepreneurs, students and academicians, management others of and next who The most widely practiced approach to recognition has so far been formal and planned (for example: employee of the month, attendance, outstanding achievement award, etc.) On the other hand the immediate approach involves extension of recognition at any time for exhibition of behavior contributing to the objectives of the organization (for example: employee appreciation). What is the right mix of metrics? Should peer recognition be the norm or random recognition of employees be taken up. The first session of the seminar seeks to discuss the next practices in employee recognition that need to be adopted keeping in view the multiplicity of goals that need to be achieved and the complexity of business environment.

are keen to develop their understanding strategies, importantly best various more HR

practices being adopted by organizations to achieve the yet unachieved pinnacles of success.

Seminar Schedule
Registration Inaugural Session Coffee Break Technical Session I : Employee Recognition Networking Lunch Technical Session II : Emotions at Work Valedictory Session Evening Tea 09:30 AM 10:15 AM 10:15 AM 11:15 AM 11:15 AM 11:45 AM 11:45 AM 01:15 PM 01:15 PM 02:00 PM 02:00 PM 04:00 PM 04:00 PM 04:30 PM 04:30 PM

About JIMS
Jagan Institute of Management Studies was set up in 1993 under the aegis of Jagan Nath Gupta Memorial Educational Society, a registered non-profit organization imparting high quality professional education to create a pool of professionally qualified and skilled managers and entrepreneurs to meet the growing needs of trade and the industry. As an Institute of excellence in the field of management studies and technical education, JIMS has always strived to rework the curriculum in consonance with the changing needs of the corporate world. Regular interaction with leaders in business and academics has helped the Institute in achieving the goal of moving ahead of time. The standards it has set for the quality of its courses and programs and the delivery system adopted, have enabled the Institute to attract students from across the country for its two-year Post Graduate Diploma in Management and specialized PGDM programs in Retail Management and International Business.

Patron
Prof. R P Maheshwari (Hony.) Director General, JIMS Dr. J K Goyal Director, JIMS

Advisor
Dr. Madan Mohan Dean, JIMS madan@jimdindia.org | 9718393951

Seminar Organizers
Ms. Pratima Daipuria Associate Professor pratima@jimsindia.org | + 91 9868263939 Ms. Deepti Kakar Associate Professor deeptikakar@jimsindia.org | + 91 9868282790

Jagan Institute of Management Studies

3, Institutional Area, Sector-5, Rohini Delhi -110085 Tel: 45184000 / 01 / 02 | Fax: 45184032, 27054106 | www.jimsindia.org