Global Solutions

Consultancy Enterprise Hospitality iTechnology Marketing Outsourcing

gearing up business to every aspect

Corporate Profile
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consultancy services

About Us: At a Glance

ICiCS - CLUTCH i CONSULTANCY SERVICES is an ambitious innovative entity that provides IT & Consultancy Services to all industries. CiCS is a part of the CLUTCHi group of companies. CiCS specializes in IT & Consultancy Services and provides comprehensive and sustainable solutions to all its valuable customers by blending modern technological intricacies with its custom-made technical solutions. Backed by our expertise in IT & Consulting, we provide unmatched and impeccable solutions for: Consultancy Services Enterprise Solutions IT Services Marketing & Media Services Cloud Solutions Mobile Solutions Outsourcing Services If you want your business to work on an advanced global model and aim at succeeding on an international scale by achieving a sharp distinction for your products and services, CiCS is here to help you achieve your goals and increase your ROI terrifically. At CiCS, you receive: Specialized service and support for advanced technological systems and businesses End-to-End IT service business models State of the art business consultancy services that takes your business to the next level Timely Solutions for the strategic needs of your business Increased exposure for your business Boost in revenue generation through innovative marketing techniques Quick and effective risk identification and mitigation We at CiCS thrive on providing your business a seamless growth plan and a truly global reputation in your respective commerce domain.

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About Us: Company Information

Our Vision
We at CiCS envisage leveraging the latest and world class IT and Consultancy Services and driving them strategically to help our clients avail a competitive upper hand in the ever-changing business scenario and help them grow manifolds. Our vision is to become the most approachable and high quality service provider in the Information Technology and Business Solutions domain by devising cutting edge and cost effective products, tools, services and methodologies for our clients across the world. We thrive on customer-satisfaction and by on-time delivery of sustainable services to our patrons. We aspire to become a name to reckon in the work of Information Technology.

Our Mission

At CICS we strive to help your business achieve its maximum potential. CICS pool of experts undertakes the responsibility of helping your business to: Accomplish a competitive edge over your competitors Make the best use of CICS R&D and technological innovation engine Exploit the best practices and use them to your business advantage Increase the visibility of your business and take it to a global level Increase the profitability of your business No matter what the size of your business or where in the world it is located, CICS, with its in-depth knowledge of the industry and expert IT services, will take it to soaring heights!

Vision Mission Values

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About Us: Team CICS

In an age where the supremacy of technical know-how and customer relationship management play a pivotal role in helping organizations reach the pinnacle of their success, efficient and timely IT solutions are of extreme significance. Businesses need to explore every potential opportunity to exploit the best talent and technology for gaining an advantage over their competitors. In such a scenario, the requirement of protecting and leverage their existing IT investment becomes imperative. The clients who are not fluent in English also need to be understood and catered to. These are some of the basic challenges that often baffle many business solution providers. The pool of experts at CICS is well trained to provide effective solutions to ensure the success of the clients enterprise. Whether you have an IT glitch, a concern for your website rankings, or development or hosting concerns that impedes your business operations, the CICS team provides end-to-end support to meet the results that you desire. CICS immense manpower comprises of a bulk offshore team and a reasonable onshore team, and growing always at hand to help you!

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About Us: Global Presence

Australia Europe North America Asia South America Middle East Africa
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About Us: Our Technology Partners

CICS believes in letting its clients access its team of experts which is led by world-class facilitators in the Information Technology industry. We take pride in presenting such illustrious names as our technology partners such as: SAP Oracle Microsoft Google By combining the genius of such world-class names, CICS strives to provide the best technology scouting, services and solutions to its valued clients.

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About Us: Our Subsidiaries

CICS has, in its bandwagon, some of the best subsidiaries that provide premier IT solutions to their clients through a perfect blend of integrity, commitment to excel and client satisfaction. Some of subsidiaries formed and functioning under the flagship of CICS include:
IDS: IDS NEXT is the one stop technology provider of all hardware, software and maintenance requirements for your hospitality business. We offer end-to-end seamlessly integrated solutions and services, so that you dont have to worry about the intricacies of software, hardware or maintenance. You also access world class consultancy from domain experts and business intelligence to stay ahead of competition. IDS have over 3000 customers, across hospitality segments and with 25 years of experience, our solutions support hospitality businesses across 40 countries. The sheer breadth of offerings from IDS NEXT is unmatchable, spanning hospitality software, hardware, technology audits, custom design and development, IT infrastructure maintenance, and more. IDS NEXT is your partner for stability, reliability and growth. For more details log on to www.idsnext.com CADD Emirates: CADD Emirates is a trusted and resourceful reference for a wide range of IT solutions and services for Computing Infrastructure, Networking and Security, CAD & Engineering, Hospitality Technologies and Business Automation. For more details log on to www.caddemirates.com NCS: NCS provides a holistic range of IT and communications engineering solutions to support customers business goals throughout their technology life cycle. With their patented BizvalTM methodology, customers can enjoy integrated solutions, which offer innovative, timely and effective systems delivery and operations. Their presence stretches to sixteen locations in eleven countries and territories across the Asia Pacific and Middle East regions, offering customers the convenience and cost-effectiveness of local support. NCS' large array of services include consulting, applications development, IT infrastructure and outsourcing services such as business recovery, call center services, data center management and hosting, Internet services, infrastructure services, communications and network integration, communications engineering and IT security services. For more details log on to www.ncs.com.sg Service2media: Service2Media is a one stop shop app solution provider with unmatched, future proof flexibility through a combination of different platform services, experience, deep technical understanding and development skills. For more details log on to www.service2media.com ISS-Consulting: Management and Technology Consulting Company specializing in SAP and SAP related products and managing a portfolio that ranges from individual spot consulting to turnkey services. For more details log on to www.issme.net

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About Us: Other Businesses

CICS believes in growth. It believes in commercial diversification, reaching out and excelling in multiple industries. With this ambition forming the cornerstone of the company, CICS has not only branched out and tested the waters of manifold commerce sectors but has, over the years, also pruned its expertise in catering to the people in multiple ways. Some of the other businesses that CICS has been associated with and/or has ventured in are listed below. Restaurants
For the past 20 years, the following restaurants have delighted food connoisseurs with traditional Arabian delicacies and earned a high repute for themselves throughout the Middle East: Bin Eid Restaurant, Rashidya, Dubai UAE Bin Eid Restaurant, Deira, Dubai UAE Elite Restaurant, Jeddah, KSA

Health care

With over 15 years of expertise in the health care sector, the following medical and health centers have been instrumental in providing the most advanced and cost effective health care solutions in India and the Gulf: MIMS Malabar Institute of Medical Science, India Asian Polyclinic Misfalah, Makkah Asian Polyclinic Azeeziyah, Makkah

Interiors & Furniture

Pan Gulf Furniture Sharjah, UAE provides premium product lines for home, office, hotel or serviced apartment space to meet everyones personal tastes and reflect their personality.

Trading & Distribution

Over 30 years of expertise speak volumes about a companys dexterity in catering to the strategic business units pertaining to Technology, Manufacturing, Vender Development, Marketing and distribution of consumer electronics, Telecom and IT products, explosion proof electrical products, spices, software & finance management solutions. Some of these premier companies are: Arabian link General Trading UAE Arabian link General Trading Limited India Gigatron Electronics UAE

Manufacturing & Sourcing

Efficient manufacturing as well as sourcing are the key to a companys stringent financial discipline that ensure effective exploitation of efficiencies and high ROI. The companies that have made significant headway in this front are: Gigatron HK Limited Hong Kong Gigatron India Limited India Gigatron Shenzhen China

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Consulting Services
- Business Consulting - Marketing & Media Consulting - HR Consulting - Financial Consulting - IT Consulting CICS: Consulting & Training
Technology is evolving every second. Organizations today need to keep themselves abreast of all the latest developments in their respective domains in order to keep pace with the rapidly changing business environments and cater to the nature of customer demands. In fact, the success of a commercially motivated company borrows immensely from the information bank it is able to make available to its clients and the corporate etiquette that it adopts in doing so.

Your Challenges
Staying up to date with the constantly developing business scenarios Identifying and meeting customer demands Adding on your knowledge bank

Our Solutions
CICS's Consulting & Training services help businesses by: Making them more responsive to their clients needs Making them operationally sound Guiding them along the lines of increased profitability CICS's Consulting & Training services are designed in keeping with the global standards and are tried and tested methodologies that will serve the clients purpose. The various functionalities include: Business Consulting IT Consulting Management Training Corporate Training Finishing School We set new benchmarks for the Consulting & Training industry and love to delight our clients by empowering them with the right knowledge and tools required to scale up their business.

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Consulting InfoGraph

Management Consulting & Training Business Consulting Corporate Training Educational Consulting Finishing School IT Resources Supply Off-shore Outsourcing On-Shore Outsourcing

CONSULTING SERVICES

Marketing Consultancy Feasibility Study Internet Marketing Branding Consultation & Solutions Search Engine Optimization (SEO)

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iTechnology Services
An advanced, up-to-date and adept Information Technology is imperative for any business to make the most of its efficiencies and accelerate its growth in the global business environment.

Your Challenge

Impeccable IT design Improved technology Innovating IT solutions Most modern IT services to achieve quicker and better communication with customers Help in seeking better chances to foster an alliance between systems Make the most of clients IT investment

Our Solutions

CICS pool of professionals combines its research expertise, product knowledge and programming skills to offer the following result oriented IT services to its clients: Custom Application Development Application Management Migration & Re-engineering System Integration Testing Performance Engineering Mobile & Smart Phone Solutions

If you aspire to receive tailor made IT solutions that will provide you with a winning edge with an impeccable design, increase the scope of your business and win over your clients through innovative technologies, we are here to help you!

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iTechnology InfoGraph

IT Consultancy & Training Custom Application Development

Cloud Computing Solutions Migration & Re-engineering System Integration Testing Performance Engineering

iTechnology
Total Web Solutions Custom web applications Total IT Outsourcing Design & Multimedia Services Communication Solutions

services

ApplicationManagement Web site & Portal Development Mobile & Smart phone solutions

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Outsourcing Services
The dynamic global IT challenges have led to the unabated growth of IT outsourcing in order to provide a ready knowledge bank and instant trouble shooting to the clients. Add to that the fact that the rate at which businesses the world over are expanding has made IT outsourcing the need of the hour. CICS IT Outsourcing Services are renowned for delivering significant results to our clients, both new and established companies, that not only help them improve their quality and efficiency but also cut costs.

Your Challenges

Constantly evolving technology Diverse client requirements Strategizing for multiple locations based in multiple vendors Data management, network security, technical support and human resources Risk handling

With years of experience in the IT Outsourcing business we have gained the confidence of our esteemed clients who keep coming back to us to accelerate their business growth.

Our Solutions

Seamless knowledge transfer and instant troubleshooting Timely and cost effective solutions driving you towards your business goal Program and change management Risk mitigation Increased flexibility for growth

Choose CICS IT Outsourcing services and give your business a technological edge over its competitors.

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Marketing & Media Services

In the age of new media, the Internet is rightly considered as the biggest market for companies and commercial set ups big and small to advertize and promote their products and services and transform random visitors into potential buyers. With Internet marketing and SEO as their hymn phrases for stealing the limelight and accelerating their ROI on a fast gear, businesses are experiencing a fast paradigm shift from physical retail stores to online web stores. Your Challenge Strategic marketing services to promote your brand/product/services Scale up your profits Our Solutions Tactical yet attractive marketing activities to increase website/brand/product visibility online Top rankings for your business in Search Engines Local as well as global market reach CICS expert Marketing Services & Solutions give your business a brand identity on the World Wide Web and help it fare better than hundreds of other competitors across the world. Further, they help your website top the search engine result charts with the effective use of target keywords. Our SEO and marketing professionals identify your target audience and through a host of online marketing activities, help to drive traffic to your website, thus improving its visibility and ranking and helping you acquire a global clientele. The Marketing Services offered by CICS comprise: SMS Marketing To reach the right target customer through effective and crisp messages. Internet Marketing Marketing through websites, social networking sites and online directories' listings. SEO Search Engine Optimization to ensure a high ranking for your website in search engine results. With CICS strategic marketing services, your businesss growth chart is headed in only one direction UP!

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Marketing and Media InfoGraph

Web Design & Development Solutions Mobile Applications Marketing Solutions Event Marketing SEMarketing & SEOptimisation Social Media Marketing Promotion Marketing Retail Marketing Sponsorship Marketing BTL Promotion Brand Solutions Brand Innovatoin Brand Valuation Corporate Branding Product Branding Digital Branding Multimedia Visual Production Video & Telivision Productions Creative Photogprahy Corporate Gifts

Marketing and Media

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Enterprise Solutions
Enterprise applications are the basic strengths of IT based organisations and they must be robust and flexible to meet strategic growth demand.

Your Challenges

Continuous investment in R&D while sustaining profitability in a highly competitive environment. The need to innovate product offerings and improve market position in an environment of costly technological development. At CICS, we deliver comprehensive, effective and dynamic enterprise solutions, customized for your needs. We do understand the technology intricacies that impact enterprise application deployments in heterogeneous environments.

Our Solutions:

A mature process tuned to challenges of technology changes A ready availability of software and application resources along with required skill and expertise.

Our Enterprise Service Solutions include: Supply Chain Management Customer Relationship Management Master Data Management Customer Relationship Management RFID Call Management ERP Solutions Oracle SAP Microsoft Open Bravo Human Resource Management System Hotel & Restaurant Management System Hospital Information System Gear

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Enterprise InfoGraph
Hotel & Restaurant Management System
Hospital Information System (HIS)

Call Management (CM) HR Management System Supply Chain Management Oracle Master Data Management SAP Microsoft OpenBravo Gear Communication Solutions

Solutions

ENTERPRISE

Enterprise Resource Management (ERP) Radio Frequency Identification (RFID) Customer Relationship Management (CRM)

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Hospitality & Travel Solutions

CICS helps Hospitality & Travel players make the most of their total invested amount in technology solutions. CICSs economical, innovative and sophisticated technical solutions are tailor made to cater to the unique needs of its clients hailing from the Hospitality & Travel sector. Applicable in every connected field, such as Airlines, Logistics, Railroad etc, CICS can help its clients to Innovate new business models Develop a highly responsive IT infrastructure Manage escalating business costs Take care of customer acquisition and retention Certainly, CICS's Hospitality & Travel solutions are indeed revolutionizing the industry.

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Hospitality & Travel InfoGraph

Hotel ERP and Property Management Solutions FortuneNEXT Club Management System Restaurant Managment Systems Business & Service Enhancement Solutions Centralized Solutions Mobiles Solutions Energy Management Solution Quality Management Systems Passport Scanner POS Terminal Technology Audit On Site Management WiFi Billing WiFi Hotspot Digital Signage Telephony

HOSPITALITY & TRAVEL

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Clients

Clients

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Clients

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Lets meet
Jeddah - KSA
CLUTCHi Consultancy Services Phone: +966 2 2614172 - 73 and +966 2 2610076 Address: 6th Floor, Gulf Center, Office # 601, Madinah Road . KSA info@clutchi.com

Gearing up your business

consultancy services

www.clutchi.com