Professional Documents
Culture Documents
April 2010 October 2011 Mobil Bulls Cashier To operate sales desk Fill LPG Cylinders General forecourt and shop duties
Bulls
Palmerston North
Loyalty Sales Consultant Sales Experience Customer Service Skills Call Centre Experience To sell Accor Hotel Membership packages April 2008 July 2009 Customer Service Skills Ability to deal with difficult persons Call centre experience Operate and answer 0172 International Directory Assistance Teletech New Zealand Palmerston North
Palmerston North
National Call Centre Operator Ability to deal with difficult persons Call centre experience Operate and answer 018 National Directory Assistance
Marton
Kiwi Host Advanced Customer Services Course and Certificate Worked in Customer Services Department, Assets Department and also Records / Archives Department
Image Enhancement Sales Representative To give quotes for cleaning, eg carpets, lino, furniture.
Education
2006 - Current
Massey University
Palmerston North
2004 - 2006
Open Polytechnic
Wellington
2002 - 2003
Wellington
Rangitikei College
Marton
National Certificate in Computing Level 2 Higher School Certificate School Certificate in Maths, English and General Science Various unit standards in the Hospitality sector (units: 15892, 15901, 15919, 15891, 15894, 15905, 15906 and 15907.)
Skills Organized and Efficient Can follow well defined procedures and routines Can use personal intuition and am innovative Can diagnose and solve problems A quick learner Team Player Can answer enquiries with quickness Have an ability to learn from mistakes Advanced Customer Service Skills Average typing speed of 42 words per minute Budgeting Skills Cash Handling Skills EFTPOS skills
Referees Name: Phone: Type of Reference: Margaret Spriggs 06 353 5110 Work Related
Leanne Abbott 027 773 2288 Character Lillian and Trevor Munt 06 327 6712 06 327 7258 Character / Work Related