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FROM THE DESK OF DOMINIC IANNITTI President and CEO of DocMagic, Inc.
MANAGING COMPLIANCE RISK A Message from DocMagics Chief Legal Ofcer and Chief Compliance Ofcer
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DocMagic, Inc. I
DocMagic, Inc.
800-649-1362
2012
Managing Compliance Risk: A Message from DocMagics Chief Legal Ofcer and Chief Compliance Ofcer
The mortgage lending industry has faced signicant changes over the last three years more than at any time in the past. Looking at the federal regulatory agenda, it seems that change will be a constant for the foreseeable future. Many of the Dodd-Frank Act regulations have yet to be adopted and the mortgage environment still faces uncertainty. Reacting to regulatory changes can be expensive and time consuming. However, regulatory compliance done right can create opportunities for your business its a proven way to reduce risk, lower costs, gain efciencies, and set yourself apart from your competitors. For a business to grow and thrive, its leaders have to select the right tools and the right partners to help them manage regulatory change and turn it into an advantage. DocMagics Compliance Department is dedicated to providing you today with the tools and technology youll need to thrive in tomorrows business environment. We provide up-to-date compliance information through our monthly electronic To illustrate, DocMagics Compliance Department prepared its customers in time for: The new GFE and HUD-1/HUD 1-A Statements under RESPA 2010 The timing requirements and APR variance required by the MDIA The updated TILA Statements pursuant to the MDIA and Regulation Z The Loan Originator Compensation Rule under Regulation Z Jumbo HPML requirements under TILA Continued We take pride in the fact that over 40,000 mortgage professionals rely on DocMagic to provide them with compliance information. These professionals frequently browse our compliance site: www.docmagic.com/compliance/compliance-topics/ index for compliance information and resources. publication, The Compliance Wizard, and quick reference tools on a wide variety of topics. Our customers have 24/7 access to the members of our Compliance Team. Our DocMagic system audits your loan data and returns compliance messages and warnings at the click of a mouse. And we provide these services in addition to DocMagics core product, the production and delivery of loan documents that comply with all applicable federal and state laws and regulations. Our Compliance Department laid out and programmed the new GFE and HUD-1/HUD 1-A Statements and versions of the TILA Statement to address various loan scenarios and built audits so that our customers could determine their compliance with the requirements of the MDIA, the Loan Originator Compensation Rule, and the Jumbo HPML. And, as we were updating our loan documents and building these audits, we responded to hundreds of calls and emails from our customers who called to inquire about our plans to comply with these signicant regulations and/or to discuss varying interpretations of a particular provision.
DocMagic, Inc.
800-649-1362
2012
Managing Compliance Risk: A Message from DocMagics Chief Legal Ofcer and Chief Compliance Ofcer
We know we are doing something right when compliance experts refer others to our site for compliance information and resources. Thank you for taking the time to review our eBook. We think it offers a representative sample of what DocMagics Compliance Team can do for you now and in the future. We hope that you consider asking us to join you as your partner in mortgage compliance. If you would like more information and/or a demo on our compliance services, please dont hesitate to contact us. Very truly yours, Melanie A. Feliciano Chief Legal Ofcer DocMagic, Inc. Laurie Spira Chief Compliance Ofcer DocMagic, Inc. Melanie A. Feliciano Laurie Spira
DocMagic, Inc.
800-649-1362
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generated in just a few seconds, no matter how many document packages are processed in a day. Integration services with a wide variety of loan origination systems are invaluable for customers who value efciency and consistency. DocMagic also recognizes that processing loan documents without any compliance backing could leave the customer in a vulnerable position, subject to negative consequences in which the customers loan cannot be sold to a secondary market investor or where the customers regulator orders that the customer pay a ne or refund the borrower for noncompliance on some level. Accordingly, another way that DocMagic delivers on its customer service promise is providing compliance services that work in tandem with the DocMagic application. DocMagics in-house Legal/Compliance Department works tirelessly to ensure that forms and documents are always compliant with applicable federal and state laws and government-sponsored enterprises guidelines. In addition, compliance resources are posted on DocMagics Compliance website, providing transparency on the nuts-and-bolts of DocMagics high-cost tests and compliance audits.
From Customer Service to Enterprise Investor Relations, Technical Support and Information Technology, In-House Fulllment Services and the Compliance Department, and throughout every other department of the DocMagic organization, DocMagics employees understand that customer service must be an integral part of their departments function. Appreciating the fact that the DocMagic customer may be at the closing table when they call on DocMagic personnel for assistance, DocMagic maintains an open-door policy so that any department within the organization can interface with another easily and quickly. DocMagic knows that technology needs to be scalable so that loan documents can consistently be
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Compliance Website. The Compliance Departments website is abundant in compliance resources, including disclosure matrices, a late fee matrix, a state-specic permissible fee matrix, and many, many more.
DocMagic, Inc.
800-649-1362
2012
DocMagic, Inc.
800-649-1362
2012
DocMagic, Inc.
800-649-1362
2012
III. Line 802 Audits According to Appendix C of Reg. X: The amount stated in Block 2 is subject to zero tolerance while the interest rate is locked, i.e., any credit for the interest rate chosen cannot decrease in absolute value terms and any charge for the interest rate chosen cannot increase. (Note: An increase in the credit is allowed since this increase is a reduction in cost to the borrower. A decrease in the credit is not allowed since it is an increase in cost to the borrower.) Accordingly, if the credit for the interest rate chosen decreases, as shown in the example below:
Comparison of Good Faith Estimate (GFE) and HUD-1 Charges Charges That Cannot Increase HUD-1 Line Number Good Faith Estimate
$3,100.00 -1,500.00 1,600.00
HUD-1
$3,100.00 -1,000.00 -1,000.00
the following audit will display: WARNING: CHARGE IN HUD-1 (#801) EXCEEDS CHARGE IN GFE; REDUCE CHARGE OR CREDIT BORROWER THE EXCESS AMOUNT ($__) To the right is a screen shot of the audit based on the values shown in the above Comparison Table:
HUD-1
$3,100.00 -1,000.00 -1,000.00
Our Orgination charge Your credit or charge (points) for the specic interest rate chosen Your adjusted origination charges Transfer taxes
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IV. Transfer Taxes Audit On the other hand, if the charge for the interest rate chosen increases, as shown in the example below:
Comparison of Good Faith Estimate (GFE) and HUD-1 Charges Charges That Cannot Increase HUD-1 Line Number
Our Orgination charge Your credit or charge (points) for the specic interest rate chosen Your adjusted origination charges Transfer taxes #801 #802 #803
Reg. X Appendix C provides as follows regarding transfer taxes: Block 8, Transfer taxes .-In this block, the loan originator must estimate the sum of all state and local government fees on mortgages and home sales that can be expected to be charged at settlement, based upon the proposed loan amount or sales price and on the property address. A zero tolerance applies to the sum of these estimated fees.
HUD-1
$3,100.00 2,100.00 5,200.00 150.00
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HUD-1
$3,100.00 -1,000.00 2,100.00 200.00
Block 7, where the loan originator requires the use of a particular provider or the borrower uses a provider selected or identied by the loan originator. As shown in the Charges That in Total Cannot Increase More Than 10% Comparison Table below, there is a 12.579% increase in the sum of the charges listed in the HUD-1 column as compared with the sum of the charges in the GFE column.
Charges That in Total Cannot Increase More Than 10%
Government recording charges #1201 Appraisal Fees #804 Credit Report #805 Title services and lenders title insurance #1101 Owners title insurance #1103 TOTAL Increase between GFE and HUD-1 Charges
the following audit will display: WARNING: CHARGE AMOUNT (#1203) EXCEEDS GFE AMOUNT; REDUCE CHARGE AMOUNT OR CREDIT BORROWER THE EXCESS AMOUNT ($__) Below is a screen shot of the audit based on the values shown in the above Comparison Table:
HUD-1
$250.00 50.00 1735.00 650.00 $2,685.00 12.579%
or
Accordingly, the following audit displays: WARNING: CHARGES THAT IN TOTAL CANNOT INCREASE MORE THAN 10% EXCEED THE PERMISSIBLE 10% THRESHOLD BY ($__); REDUCE CHARGES OR CREDIT BORROWER FOR THIS AMOUNT
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VI. RESPA Impound Audit: GFE Initial Deposit/Lender Required Note that if a DocMagic user enters impounds and fails to enter a value in the GFE Initial Deposit eld shown below and fails to indicate whether or not the lender requires impounds:
The following audits will display: To assist with completing Lines 1105-1108 on page 2 of the HUD-1, the folWARNING: NO GFE INITIAL DEPOSIT AMOUNT DETECTED WARNING: ARE THE IMPOUND ACCOUNT(S) LENDER REQUIRED? lowing link has been added at the bottom of the screen in the HUD-1 tab of DocMagic (see next page):
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If the values in Lines 1107 and 1108 do not total the value of the Total title insurance premium eld in the above screen, the following audit will display: WARNING: AGENTS PORTION PLUS UNDERWRITERS PORTION OF THE TITLE INSURANCE PREMIUM MUST EQUAL THE TOTAL TITLE INSURANCE PREMIUM AMOUNT
The instructions for the HUD-1 indicate that If a service that was listed on the GFE was not obtained in connection with the transaction, pages 1 and 2 of the HUD-1 should not include any amount for that service, and the estimate on the GFE of the charge for that service should not be included in any amounts shown on the comparison chart on Page 3 of the HUD-1. Accordingly, if a charge has a GFE Amount greater than $0 and a Charge Amount
Note that there may be circumstances where a portion of the total title insurance premium is paid to a third party other than the title underwriter or title insurance agent, and therefore the sum of Lines 1107 and 1108 will not equal the total title insurance premium amount.
of $0, that charge will not appear on Page 2 of the HUD-1, and the GFE Amount will not appear in the Good Faith Estimate column of the Comparison Chart on Page 3 of the HUD-1. The Comparison of Good Faith Estimate that can be accessed from the HUD-1 tab of DocMagic Online has also been updated to reect this change. If the charge is subject to a 0% or 10% tolerance, DocMagics auditing system will not use the GFE Amount when
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appear on Page 2 of the HUD-1 with no corresponding charge amount. The amount disclosed on the GFE will compute into the GFE column of the Comparison Table on Page 3 of the HUD-1, and the corresponding charge of $0 will be computed into the HUD-1 column: Origination Transfer Taxes Rate Credit or Charge Borrower Chosen Title Services Homeowners Insurance Title Services Borrower Chosen Escrow Account Deposit Government Recording Per Diem Interest If all charges with a category of Title Services or Title Services Borrower Chosen have an aggregate GFE Amount greater than $0 but an aggregate Charge Amount of $0, then a Charge Amount of $0 will appear on Page 2, and a line for Title Services and Lenders Title Insurance will not appear on the Comparison Table on Page 3. For charges in the following categories, if a charge has a GFE Amount greater than $0 and a Charge Amount of $0, that charge will not appear on Page 2 of the HUD-1, and the GFE Amount will not appear in the Good Faith Estimate column of the Comparison Chart on Page 3 of the HUD-1: Lender Required Owners Title Owners Title Borrower Chosen To implement HUD1.MSC-C in your account, please contact DocMagics Customer Service Department. Please note that DocMagics RESPA audits and the HUD-1 Comparison Table in DocMagic Online have been programmed to reect the logic on the standard form; as a result, customers who use HUD-1.MSC-C will be required to review the HUD-1 directly for compliance with the RESPA tolerances.
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Mitigation Plan
The DocMagic Data Center is equipped with APC 30 KW N+1 UPS with up to 20 battery backup The DocMagic headquarters are protected with a 180 KW Kohler standby power equipped with ATS with automatic failover to standby power Power switching is automatic and takes less than 10 seconds Generator is fueled by diesel, with re-fueling contracts in place with multiple vendors, and can provide emergency power for over 7 days at 20% load Servers and Networking standardized on HP and Cisco Data storage standardized on NetApp and Compellent Each mission-critical server has redundant internal components Hot swappable RAID disk arrays with multiple controllers, eliminating single-point of disk failure High-end servers with load balancing for additional redundancy Fully meshed, multi-tier switching architecture Fully redundant Cisco core switching systems Backup (secondary) core switching capable of handling full network load Mission-critical servers have multiple paths to the network core to eliminate network failure from switch, NIC, or cable failure Data backed-up nightly to LTO tape and Online Disk array DocMagic stores twelve (12) months of data on backup tapes Tapes are removed and stored in Iron Mountain
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Server Malfunction
Network Failure
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Mitigation Plan
Dual independent 100Mb Ethernet circuits feed the Data Center with combined total bandwidth of 200Mbps Additional high-speed Wireless WAN link providing 20Mbps Three separate Tier 1 ISPs supply each internet connectivity Dynamic and redundant internet routing using BGP4 protocol Automatic bandwidth utilization monitoring to increase capacity when needed Comprehensive re detection system that protects entire building Data Center protected by sophisticated re detection system, including high sensitivity smoke detectors (2,000 times more sensitive than traditional sensors), traditional sensors and heat detectors, triggering alarm, with FM200 re suppression agent 24X7 monitoring service with 10-minute response time dispatch to Fire Department for physical inspection of building Entire building equipped with automatic sprinkler system Data Center building is designed to withstand strong seismic activity Servers are housed in seismically-certied cabinets anchored for maximum stability Texas-based warm mirror site can be activated to take over all data operations if the primary Data Center is unable to operate Data replicated to this mirror site in real-time Disaster threshold for switching over to mirror site is 4 hours of continuous downtime, and mirror site can be fully operational within 15 minutes DocMagic tests the Business Continuity and Disaster Recovery Plan each year from end to end DocMagic periodically simulates loss of Internet connectivity to test fail-overs to redundant connectivity providers
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Fire
Earthquake
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