The Cost of Connectivity

New America Foundation
The Cost of Connectivity

A comparison of high-speed Internet prices in 22 cities worldwide
By Hibah Hussain, Danielle Kehl, Benjamin Lennett, Chiehyu Li, and Patrick Lucey1, Open Technology Institute
July 2012
Report Summary
In this study, we compare high-speed Internet offerings in 22 cities around the world by price, download and upload speed, and bundled services. We have included some of the most relevant findings from our research in the report that follows, as well as a discussion of policy recommendations for the U.S. The report includes: A comparison of "triple play" offerings that bundle Internet, phone, and television services; A survey of the best available Internet plan for approximately $35 USD in each city; A comparison of the fastest Internet available in each city.
The results indicate that U.S. consumers in major cities tend to pay higher prices for slower speeds compared to consumers abroad. For example, when comparing triple play packages in the 22 cities surveyed, consumers in Paris can purchase a 100 Mbps bundle of television, telephone, and highspeed Internet service for the equivalent of approximately $35 (adjusted for PPP). By contrast, in Lafayette, LA, the top American city, the cheapest available package costs around $65 and includes just a 6 Mbps Internet connection. A comparison of Internet plans available for around $35 shows similar results. Residents of Hong Kong have access to Internet service with symmetrical download and upload speeds of 500 Mbps while residents of New York City and Washington, D.C. will pay the equivalent price for Internet service with maximum download speeds that are 20 times slower (up to 25 Mbps and upload speeds of up to 2 Mbps). The results add weight to a growing body of evidence that suggests that the U.S. is lagging behind many of its international counterparts, most of whom have much higher levels of competition and, in turn, offer lower prices and faster Internet service. It suggests that policymakers need to re-evaluate our current policy approaches to increase competition and encourage more affordable high-speed Internet service in the U.S.
Hibah Hussain, Danielle Kehl, and Patrick Lucey are Research Associates for the New America Foundations Open Technology Institute. Chiehyu Li is a Program Associate for the New America Foundations Open Technology Institute. Benjamin Lennett is the Policy Director for the New America Foundations Open Technology Institute.
New America Foundation
Page |1
Introduction
Around the world, high-speed Internet access continues to increase in importance as a vital means of communication. Consumer demand for faster residential and mobile Internet access is growing at a rapid pace in both the United States and abroad. At the same time, the United States international ranking in broadband speed, pricing and availability has been slipping in recent years, according to the yearly data gathered by the Organization for Economic Co-operation and Development (OECD) on global broadband markets.1 Other examples of the U.S.s decline can be found in Akamais quarterly "State of the Internet" report, which analyzes connection speeds, Internet penetration, broadband adoption, and mobile usage, among other factors. In the fourth quarter Akamai report for 2011, the U.S. had fallen to 13th internationally in average measured connection speed, behind South Korea, Japan, Hong Kong, the Netherlands, Latvia, Switzerland, Ireland, the Czech Republic, and Romania, among others.2 Public interest and consumer advocates have cited the U.S.s recent decline in global competitiveness as evidence of the need for policy reforms that will spur greater competition and investment from the nations Internet providers.3 Meanwhile, opponents of this view have dismissed these international rankings as deeply flawed and akin to comparing apples and oranges. They cite the United States' significantly lower population density and larger geographic size relative to other nations at the top of the rankings, which tend to have smaller land areas and greater population densities. 4 Both of these general qualities can make deployment of high-speed Internet infrastructure more cost-effective. In this report, the Open Technology Institute examines how residential high-speed Internet services in U.S. cities compare to offerings in other cities around the world. The report focuses on the following cities: U.S. Cities Bristol, Virginia Chattanooga, Tennessee Lafayette, Louisiana Los Angeles, California International Cities Amsterdam, Netherlands Berlin, Germany Bucharest, Romania Copenhagen, Denmark
New York, New York San Francisco, California Washington, DC
Dublin, Ireland Hong Kong, China London, United Kingdom Mexico City, Mexico Paris, France Prague, Czech Republic Riga, Latvia Seoul, South Korea Tokyo, Japan Toronto, Canada Zrich, Switzerland
We selected a number of cities that ranked highly in surveys of Internet speeds, including many at the top of the list in the Akamai report, as well as major cities with relatively similar population sizes and densities. We also chose to include three smaller U.S. cities which have municipal broadband networks: Bristol, VA; Chattanooga, TN; and Lafayette, LA. These cities currently offer some of the fastest Internet connections in the U.S. because the local communities have invested in and built their own communications infrastructure.5 Currently, there is very little publicly available data on worldwide prices for high-speed Internet access. The OECD collects certain pricing information about its 34 member countries, but its data does not provide the same level of depth in terms of variables recorded or number of competitors surveyed as this report.6 Even in the U.S., actual data on the cost of Internet connectivity is largely unavailable to the public and policymakers. The National Broadband Map maintained by the National Telecommunications Information Administration (NTIA) only includes data on Internet speeds and availability, and does not list any pricing information. The Federal Communication Commission (FCC) also does not collect or disclose any information related to the cost of residential or business Internet connectivity for the nations service providers, even though this information is vital for determining the state of competition and whether the market is working for consumers. The pricing information that does exist is compiled by industry and marketing analysts and is only available for tens of thousands of dollars.
new america foundation
Page |2
This report compares the prices and service plans available to consumers in different cities. We focused on collecting data at the city level to avoid the complications that arise when averaging out and comparing connectivity at the national level. Our researchers simulated the consumer experience by visiting the websites of providers in a given city. While collecting data about international cities, we found translating foreign languages and websites to be a challenge in some cases. However, it was often domestic Internet service providers (ISPs) from whom it was the most difficult to obtain pricing information. Details such as download speeds, data caps, and installation fees were not always clearly displayed. In addition, U.S. providers often required a consumers phone number or address before disclosing available plans. As a result, the research represents a best effort attempt to collect accurate pricing and plan data. Service Level Criteria and Metrics In 2010 the Federal Communications Commission (FCC) updated its definition of broadband Internet service to a minimum speed of 4 megabits per second (Mbps) download and 1 Mbps upload. We used this metric as a threshold for our research and did not record any high-speed services where advertised download speeds were slower than 4 Mbps. For each plan, we collected data on the following metrics: Download and upload speeds Monthly costs Data caps & penalties (overage fees or slowed speeds) Activation and installation fees Modem and equipment rentals Contract lengths All foreign currencies have been adjusted to U.S. dollars via the World Banks purchasing power parity (PPP) metrics.7 Unlike direct exchange rates, which are often volatile and do not account for global income disparities, PPP conversion rates adjust for differences in costs of living, price levels, and other factors that affect a consumers purchasing power. This allows us to make more effective comparisons between the cities that we surveyed.8
In the report that follows, we have included some of the most relevant findings from our research as well as a discussion of the policy implications for the U.S. The sections in the report include: A comparison of "triple play" offerings that bundle Internet, phone, and television services; A survey of the best available Internet plan for approximately $35 USD in each city; A comparison of fastest speed available in each city.
All speeds in this report are based upon advertised speeds and listed in Mbps. Note that when certain information was not available, we have indicated this by marking -- in the table. Research was conducted in May and June of 2012. For a comprehensive set of pricing information collected, please consult Appendix B.
Section 1: Triple Play Rankings

The term triple play generally refers to a bundle of services that includes high-speed Internet, telephone and television in a single monthly rate. Although it varies by country, consumers usually get discounts by subscribing to bundled services rather than paying individually for all three. Comparing triple play is a useful metric for most consumers as a substantial number of individuals purchase their high-speed internet in conjunction with television and phone packages. Triple play offerings are quite popular not only in the U.S., but also increasingly in other countries.9 In this section, we rank the pricing of all triple play packages across the cities we surveyed. Although there are a variety of premium channels and Voice over IP add-on services available, we have highlighted the conventional triple play packages for the purpose of direct comparisons. The plans listed in Table 1 will get a consumer a standard cable subscription with highdefinition (HD) programming, basic phone service and the lowest tier Internet speed available. The table ranks triple play offerings available with the above criteria in each city. Prices listed are for the first 12 months of a contract and do not include introductory offers.
Page |3
Table 1. Triple Play Rankings (Internet, Phone, and TV Bundles)

Rank 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 30 32 33 34 38 39(t) 39(t) 41 43 46 47 48 49 50 51 52 53 55 56 57 City Riga Seoul Paris Seoul Paris Paris Paris Copenhagen London Paris Amsterdam Berlin London Riga Hong Kong Lafayette Chattanooga San Francisco Los Angeles San Francisco New York Washington DC Washington DC Los Angeles Bristol Washington DC Bristol Chattanooga Lafayette Bristol New York San Francisco Chattanooga Lafayette New York ISP Balti-Com KT Free LGplus SFR Bouygues Telecom Orange Telia Virgin Darty T-Mobile TeleColumbus BT Lattelecom City Telecom Limited AT&T* AT&T* AT&T* Verizon* Comcast RCN RCN Verizon* TimeWarner BVU Comcast Charter Comcast LUS CenturyLink* Time Warner Astound EPB Cox Verizon Download Speed 20 50 100 100 25 20 20 20 30 100 20 16 16 20 500 6 6 6 7 20 25 25 15 10 16 20 15 20 15 10 15 10 30 15 10 Upload Speed 5 50 50 100 -0.512 -1 -5 1 1 -20 20 1 1 1 -4 2 2 5 1 3 -3 4 15 0.7 0.78 1 30 1.5 2 Price (USD/PPP) 25.43 32.74 34.47 35.78 36.67 36.67 37.53 40.36 43.03 43.56 44.64 44.93 45.45 45.66 46.72 65.60 68.44 73.94 79.99 89.97 89.99 89.99 89.99 89.99 96.40 99.00 99.97 99.99 103.89 107.26 112.69 124.00 129.51 133.96 154.98 Network Technology Cable Fiber Fiber Fiber ADSL ADSL ADSL DSL Fiber Fiber DSL Cable DSL Fiber Fiber DSL DSL DSL DSL Cable Cable Cable DSL Cable Fiber Cable Cable Cable Fiber DSL Cable Fiber Fiber Cable Fiber Data Cap (GB) None None None None None None None None None None -None None None None 250 250 250 None 300 None None None None None 300 100 300 1024 250 None 100 None** 200 None
This table ranks the top 15 triple play offers we found, and then indicates where the U.S. carriers that offer triple play services fall in the list. -- indicates that data could not be found. *CenturyLink, Verizon, and AT&T partner with DirecTV to provide television services for these plans. **Reserves the right to enforce a bandwidth cap but does not define a specific limit. Prices include some or all monthly equipment rental charges.
Page |4
Section 2: What Can You Get For $35?

Affordability is often a barrier to subscribing to highspeed Internet service. According to a 2010 study conducted by the NTIA, individuals who currently do not have high speed Internet service at home are more likely to indicate price, rather than availability of services in their area, as the reason for not subscribing. 10 In this section we compare the best bang for your buck possible in our selected cities, ranking the top Internet service plans that we found priced around the equivalent of $35 in each city. Table 2 ranks wireline or landline offerings such as cable
broadband or fiber-optic broadband in terms of the highest speed available around the $35 price point. We display standalone Internet packages unless providers only offer Internet bundled with other services. Prices shown represent the best effort to display the regular prices for the first 12 months of a contract and do not include temporary introductory deals on the first three or six months of service, as those rates often increase substantially after expiration and do not reflect the long term cost for consumers. We do not include wireless or mobile broadband offerings in this table because the advertised speeds tend to be far lower than the hardline packages.
Table 2. What's the Best High-Speed Connection You Can Get for $35?
Rank 1 2(t) 2(t) 4(t) 4(t) 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 City Hong Kong Tokyo San Francisco Riga Seoul Paris Bucharest Berlin London Amsterdam Copenhagen Prague Toronto Zrich New York Washington DC Dublin Lafayette Bristol Los Angeles Chattanooga Mexico City ISP 3 in HK Yahoo BB Webpass Balti-Com LGplus Free* Romtelcom Kabel Deutschland* Virgin Tele2 ComX UPC Acanac* UPC RCN RCN Smart Telecom* LUS Charter Time Warner AT&T Cablevision Download Speed 500 200 200 100 100 100 100 100 60 50 40 30 28 25 25 25 24 15 15 10 6 4 Upload Speed 500 200 200 100 100 50 32 6 -5 40 1 1 2.5 2 2 1 15 3 1 1 -Price (USD/PPP) 37.34 26.85 37.50 31.14 31.90 34.47 28.52 24.57 28.03 33.93 37.94 35.12 32.78 32.89 34.99 39.99 34.83 34.95 34.99 29.99 24.95 37.75 Network Technology Fiber Fiber Fiber Cable Fiber Fiber Fiber Cable Fiber DSL Fiber Fiber DSL Cable Cable Cable Fiber Fiber Cable Cable DSL Cable Data Cap (GB) None None -None None None None None None None None None None -None None 350 1024 100 None 250 --
-- indicates that data could not be found. *Offers included additional bundled services.
Page |5
What can speed do for you?
Mirror, mirror, on the wall, whos the fastest of all? Comcasts national advertising campaign states that its broadband speeds are the fastest in the nation. The claim stems from a 2011 PC Magazine study that ranked Comcast in the top speed tier of Internet service providers. However, the study only examined providers with a national presence, ignoring smaller providers. Take Chattanooga, Tennessee, as an example. When you compare the download speeds of the highest tier residential broadband services offered by Comcast and Chattanooga EPB, the local fiber optic municipal broadband provider, there is a big difference. Comcast offers 105 Mbps, while EPB customers can get up to 1000 Mbps in their homes. Chattanooga EPBs maximum download speed is nearly 10 times as fast as the one offered by Comcast, but Comcasts advertising in Chattanooga still calls their service the fastest in the nation. In June 2012, the National Advertising Division of the Better Business Bureau publicly recommended that Comcast discontinue these claims or clearly qualify that they only apply in certain areas.
The San Francisco story: Local ISPs Broadband connectivity in San Francisco lags behind global cities like Seoul and Hong Kong, but access in the Bay Area remains faster, more affordable, and far more flexible in comparison to other large U.S. cities like New York, Washington DC, and Los Angeles. Why is this the case? One key factor is the presence of local ISPs. Compared to the other U.S. cities surveyed in this report, the Bay Area broadband market is the most diverse, boasting several popular local ISPs that deliver high-speed wireless and fiber access to residences and businesses. In addition to offering faster speeds than Comcast and Verizon, these ISPs tend to have lower prices and do not bind their customers to lengthy contracts. These ISPs have injected a competitive, innovative element to San Franciscos broadband market. Sonic.net, for example, has grown into Northern Californias largest independent ISP since it was founded in 1994. The company strings fiber over power lines, providing high speed access to over 40,000 customers. At the moment, Sonic offers cusomers in San Francisco 20 mbps download speeds as well as unlimited home phone for a flat month-to-month fee of $39.99. Sonic.net even offers a 1000 Mbps connection for $69.95 a month in parts of Marin County. Other local ISPs include Monkeybrains and Webpass, which provide last mile connectivity between fiber lines and residences via wireless devices.
See Sidebar References at the back of the report for citations from the sidebar stories.
Page |6
Section 3: Speed Leaders

The speed of your Internet connection determines your ability to view web pages, download and upload content, and use applications and services like Voice over IP and two-way videoconferencing. As network technology has improved over the years, the general trend has been an increase in broadband connections speeds. 11 At the same time, however, the amount of bandwidth required by the average consumer increases as streaming video and sharing user-generated content becomes commonplace. Speed, therefore, remains an important metric for consumers evaluating their broadband options and
considering how they plan to use the Internet. In this section, we compare speed leaders and rank offerings in each city based on the fastest advertised Internet speeds found in our research. We chose basic Internet packages, without bundled services, unless the Internet service provider only offered bundled services. The offerings are ranked by download speeds, with higher upload speeds used to differentiate between plans that are tied. Advertised download speeds continue to be a major selling point for consumer Internet service and often are substantially higher than upload speeds. However, upload speeds are rising in importance as users create and share
Table 3. Wired Speed Leaders

Rank 1(t) 1(t) 3 4 5 6(t) 6(t) 6(t) 9 10 11 12 13 14 15 16(t) 16(t) 18 19 20 21 22 City Hong Kong Chattanooga, TN Amsterdam Copenhagen Bristol, VA Tokyo San Francisco Riga Toronto New York Dublin Berlin Prague Bucharest Washington DC Seoul Lafayette Paris Zrich London Los Angeles Mexico City ISP 3 in HK EPB* KPN* ComX BVU Yahoo BB Webpass Lattelecom Bell Verizon* eircom* TeleColumbus* UPC UPC Comcast LGplus LUS Free* Green BT* TimeWarner Iusacell* Download Speed 1000 1000 500 250 250 200 200 200 175 150 150 128 120 120 105 100 100 100 100 100 50 40 Upload Speed 1000 1000 500 250 30 200 200 200 175 35 30 4 10 6 10 100 100 50 20 15 5 -Price (USD/PPP) 48.59 317.03 83.33 126.78 259.95 26.85 37.50 62.80 106.52 159.98 81.40 67.89 56.19 37.58 105.00 23.04 199.95 34.47 150.00 53.03 99.99 211.99 Network Technology Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Cable Fiber Fiber Cable Fiber Fiber Fiber Fiber Fiber Cable Fiber Data Cap (GB) None None** -None None None -None 300 None 500 None None -300 None 8192 None -None None --
-- indicates that data could not be found. *Offers included additional bundled services. **Reserves the right to enforce a bandwidth cap by charging a fee, suspending, or terminate service but does not define a specific limit.
Page |7
more content and data. Higher upload speeds allow for more effective use of online video conferencing and the transfer of files to cloud-based storage options. While more ISPs are offering symmetrical service, where the download and upload speeds are equal, most providers continue the standard practice of engineering their networks to maximize download speeds. We also include a separate category for mobile or wireless broadband services using a USB dongle or other means, but do not include smartphone data plans. For these wireless offerings we have listed the package with
the lowest monthly data cap, although consumers often have the option to upgrade to a higher monthly data tier for additional fees. It is important to note that the speeds listed represent the maximum speed advertised and not the actual speed of a service, which can vary widely depending on location and time of use. For example, a recent survey by PC Magazine found that actual 4G mobile broadband speeds ranged between 3 to 11 Mbps download and less than 1 Mbps to 7 Mbps for upload, which is considerably lower than advertised.12
Table 4. Wireless Speed Leaders

Rank 1(t) 1(t) 1(t) 4 5 6 7 8(t) 8(t) 10(t) 10(t) 10(t) 10(t) 10(t) 10(t) 10(t) 17 18 19 20 21 22 City Toronto Hong Kong Berlin Mexico City Tokyo Seoul Bucharest Paris Zrich Chattanooga Lafayette Los Angeles New York San Francisco Washington, DC Prague Amsterdam Dublin London Copenhagen Bristol Riga ISP Rogers 3 in HK Deutsche Telekom Axtel-Acceso Universal Yahoo BB Softbank LGplus Orange Bouygues Telecom Swisscom T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile Tele2 Digiweb Three.co.uk Fullrate Verizon Tele2 Download Speed 100 100 100 100 76 75 43.2 42 42 42 42 42 42 42 42 42 40 30 21 15 12 6 Upload Speed 50 50 50 -10 5.76 5.8 5.8 1 1 1 1 1 1 -3 1 5.76 1 5 -Price (USD/PPP) 17.88 18.39 98.70 256.06 53.70 36.38 40.59 11.38 55.92 39.99 39.99 39.99 39.99 39.99 39.99 63.22 35.71 47.91 11.92 34.14 50.00 51.14 Network Technology Wireless (LTE) Wireless (LTE) Wireless (LTE) Wireless (WiMax) Wireless (HDSPA) Wireless (LTE) Wireless Wireless Wireless Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless Wireless (HDSPA) Fixed wireless Wireless Wireless Wireless (LTE) Wireless Data Cap (GB) 0.1 0.4 30 None 5 5 9 0.3 10 2 2 2 2 2 2 30 3 100 1 10 5 25
-- indicates that data could not be found. NOTE: The rankings are based upon the maximum advertised speeds for a wireless service. Actual speeds for wireless service can vary significantly. Additionally, in its online advertising, AT&T does not provide specific mobile speeds, making only relative speed claims (up to 10x faster than 3G).
Page |8
. .
Policy Implications
When looking at the cost and speed of Internet access in major U.S. cities in comparison to other global cities, it is difficult to ignore the fact that the U.S. is so much more expensive than many of its international counterparts. As this report demonstrates, U.S. consumers often pay higher prices for slower service than many other parts of the world. For example, customers in Seoul, South Korea, can get a 100 Mbps connection for as low as the equivalent of $23 USD, while in Hong Kong, it's possible to subscribe to a 500 Mbps connection from 3 in HK for about $38 USD. By contrast, it costs between $100 and $300 per month to get a connection speed of over 100 Mbps in most U.S. citiesif such high speeds are even available at all. Although various factors contribute to the cost and speed of Internet access in a community, a critical factor is competition. In markets where connections tend to be more affordable and faster, customers have access to at least three competitive ISPs offering similar plans. In the majority of U.S. cities, most consumers have a choice between a local telephone company and local cable company. According to the 2010 National Broadband Plan, 78 percent of households in the U.S. have a choice between two providers, while an additional 13 percent have just one option.13 There are some exceptions, however. For example, in San Francisco, several local ISPs have emerged to compete with the incumbent cable and telephone companies. Smaller providers such as Sonic.net and Astound are offering more affordable high-speed Internet plans compared to AT&T or Comcast. Moreover, in Lafayette, LA, in response to services of the municipal broadband provider, LUS Fiber, the incumbent cable operator, Cox changed its pricing strategy, ceasing to raise prices for three years straight when annual increases had been common before. Cox also introduced a new 50 Mbps speed tier in Lafayette in response to the higher speeds offered by LUS.14 The low level of competition that is common in much of the United States is not the case in many other developed nations. Unbundling policies, also known as open access, played a critical role in facilitating competition in the first transition to broadband in Europe and parts of Asia and are now central to efforts for the next generation networks.15 Open access policies require that
incumbent broadband providers offer to lease capacity on their networks to new entrants selling competing Internet services to consumers. They have been critical in creating a robust competitive marketplace in Japan and France, where new upstarts such as Yahoo BB and Free were able to compete with the telephone incumbents and now offer 100 mbps+ Internet connections at competitive prices. Moreover, contrary to criticisms of open access policies, many of the companies that got their start leasing access from incumbent providers have since invested substantially in building their own network infrastructure. (See sidebar Unbundling Policies in Paris) Almost a decade ago, the FCC abandoned similar unbundling policies in the U.S. The decision reversed regulations implemented after the passage of the 1996 Telecommunications Act, which had required local telephone companies to open up access to their copper wiring to competitors. The original unbundling policy helped usher in new competition for telephone services, as well as enabling Internet service upstarts AOL and Compuserve to bring the first dial-up service to consumers. As a result, there were over 9,000 ISPs in the U.S. in the year 2000. By 2005, when a Supreme Court ruling upheld the FCCs decision to deregulate broadband service, the number had fallen by 74 percent to just under 2,500.16
Unrealized Competition To justify deregulation back in 2005, the FCC predicted that in the future, cable and telephone companies in each community would effectively compete with each other to provide high-speed Internet service. However, this was a flawed approach from the beginning. Cable was able to offer a more attractive bundle of video programming and broadband plans than DSL-based providers. Moreover, cable network upgrade costs, largely limited to replacing equipment, were extremely modest compared to the need of telephone providers to build-out completely new infrastructure. According to figures from J:Com, the largest cable company in Japan, costs for upgrading to the Docsis 3.0 (capable of providing peak download speeds in excess of 100 Mbps) was just $20 per home passed. By comparison, Verizon spent an average of $817 per home to deploy its fiber-based FiOS service.17 The FCC also predicted that wireless broadband would become a third pipe into the home, competing directly
Page |9
with high-speed cable and DSL service. Although wireless or mobile broadband services are now widely available, the speeds and costs (including data overage charges) in the U.S. are not competitive in comparison to wired offerings like cable or DSL. Competition in the mobile broadband market is also decreasing, as two of the nation's largest mobile and home telephone companies, Verizon and AT&T, have bought up rivals and approximately 75 percent of the wireless spectrum auctioned by the federal government.18 The remaining mobile competitors have struggled to keep up, and new entrants face considerable hurdles to get into the market. New technologies such as broadband over power line (BPL), and satellite were also expected to add to a vibrant marketplace of choices for consumers. However, for a variety of reasons, broadband over powerline never really took off. In 2010, the largest and most successful BPL demonstration in the United States shut down.19 Satellite broadband is largely a last resort for rural residents, and it is hardly competitive with cable or even DSL given its slower speeds, high latency, and low data usage caps.
Unbundling Policies in Paris Paris has been known as a leader in many areas, but broadband competitiveness would rarely be the first to come to mind. Yet in the past decade, Paris has emerged as a model in providing fast speeds at competitive pricesa shift which can be traced back to government policies instituted a dozen years ago. In 2000, France instituted an unbundling policy, and ARCEP, the national regulator for postal and electronic communications, forced the former state-owned monopoly, France Telecom (which sells mobile and Internet services as Orange), to open its network to rival operators. Almost immediately, independent ISPs and carriers from other countries began to lease access to France Telecoms infrastructure and compete to offer broadband services. New companies like Iliad (offering services since 2002 as Free) emerged as fierce competitors, benefitting from the fact that they did not have to pay the initial costs of laying wires. And now, those companies are beginning to build their own infrastructure in order to meet a growing demand for faster speeds at low prices. Free, for example, has always charged the same monthly rate, but continued to add new features to its service. Today, Free offers competitive DSL prices in Paris, and has begun to lay its own fiber in the city to provide even faster speeds. Eligible customers can get a connection with download speeds of up to 100 mbps (50 mbps upload) for the monthly fee of 29.99 ($34.47 adjusted for PPP), the same cost as Frees standard DSL package. To get comparable speeds in most major US cities would cost over $100 per month. deal has yet to be approved by the FCC and the Department of Justice is investigating, if it goes through, the end result is likely to mean even higher prices for U.S. consumers over the long term. Cable already has a sizeable lead in high-speed residential broadband, as DSL offered by telephone companies has steadily lost market share.21 A 2012 FCC report indicates that over 82 percent of residential broadband subscriptions above 6 Mbps download and 1.5 Mbps upload are delivered via cable modems.22 In the future, consumers wishing to subscribe to higher speed Internet services will likely face a near-monopoly from cable providers, as telephone providers have halted
Prices Will Continue to Increase for U.S. Consumers In December 2011, Verizon Wireless, Comcast, Time Warner Cable, Bright House Networks, and Cox Communications announced the sale of a large chunk of mobile broadband spectrum held by the cable companies. For Verizon, the deal will net them additional spectrum for their already sizeable stockpile, while the cable companies receive several billion dollars in cash. As part of the deal, the companies agreed on a series of joint re-sale, marketing, and technology development agreements. Beginning in January 2012, Comcast and Verizon Wireless debuted joint promotions in Portland and Seattle, offering customers who sign a two-year contract for both wireless and cable service a prepaid Visa card of up to $300. In addition, Comcast will promote Verizon Wireless service through its call centers and retail stores.20 The arrangements are certainly beneficial for companies and shareholders, but not so much for consumers. As Senator Herb Kohl (D-WI) offered in a statement at the Senate hearing on the deal, Many now wonder if these agreements that we are examining... amount to a truce between one of the two largest phone companies and over 70 percent of the cable TV industry. Though the
P a g e | 10
wide scale upgrades of their networks. AT&T announced after reaching a little over half of its customer base with its more competitive fiber-to-the-neighborhood technology, U-Verse, that it would stop building at the end of 2011.23 Verizon reached only around 14 percent of the nation with its fiber-to-the home FiOS service, before halting further deployments in 2010.24 By partnering with cable companies, many have argued, Verizon has essentially reliev[ed] itself of the need to expand FiOS.25 Instead, upgrades will likely continue to take the shape of higher speed offerings in areas where infrastructure already exists, as Verizon announced plans for a new, higher tier of broadband services in June 2012. 26 Meanwhile, unless consumers live in areas where Verizon and AT&T have already deployed FiOS or Uverse, they will have exactly one choice for high-speed Internet service. The erosion in competition is also likely to reduce incentives for cable providers to upgrade their infrastructure to offer higher speeds, despite the fact that the data show how far the U.S. lags behind other countries. In 2006, even when DSL was more competitive, cable executives from the largest U.S. providers killed an upgrade to cable broadband technology that would have increased cable download speeds to at least 70 Mbps.27 As a cable executive revealed in a round-table discussion a year later, there [wasnt] any market pressure to upgrade sooner. 28
form of open access or unbundling regulations to promote competition. Instead, the Administration and the FCC seem to be singularly focused on freeing up more spectrum for mobile broadband. Theoretically, this could enable new entrants and allow existing wireless competitors to increase network capacity and offer faster speeds. However, the amount of spectrum that will actually be freed up for mobile broadbandand that will not just end up in the hands of the two largest providersremains unclear. Moreover, without other policies such as policing anti-competitive pricing for special access lines (links that connect cell phone towers to the Internet and telephone networks), or empowering consumers to more easily switch providers by requiring unlocked phones, it is far from certain that the U.S. will develop a vibrant, competitive marketplace for mobile broadband. Rather than focusing on spectrum auctions and the promise of wireless broadband, policymakers need to address the lack of competition in most of the U.S. and how policies can enable new competitors to enter the marketplace. Moreover policymakers should encourage competition from all sectors, including the public sector. In the past few years, a number of state legislatures have created significant barriers for local governments to build their own networks, even as community-owned networks in cities such as Chattanooga, TN, are offering worldleading broadband speeds. It should be no surprise that telephone and cable companies have often thrown their weight behind these state laws, claiming that it is unfair for government to compete with the private sector and promising to upgrade local network infrastructure, even as the they tell their shareholders the exact opposite. 29 The legal battle over these networks raises the question of who will invest in infrastructure and offer broadband services to compete with the cable and telecom monopolies if local communities are prevented from doing so in the future. As individuals and businesses become increasingly reliant on high-speed Internet access for work, healthcare, education, and other services, decreased investment, slower speeds, and higher prices will be a burden on the entire nation.
U.S. Needs to Re-Examine its Current Policies For much of the past decade, the majority of Americans have had only two choices for high-speed broadband service. And with the Verizon/Cable deal, that choice may dwindle to one for the home, while Verizon and AT&T maintain a duopoly on mobile service. This alarming trend suggests that the U.S. needs a new approach to create robust broadband competition if it is to keep pace with its international peers. The FCC failed to adequately address these issues in the 2010 National Broadband Plan, even as it concluded that three quarters of the U.S. would likely have only one broadband service provider that can offer very high peak download speeds. It also completely ignored the findings of its own study completed by the Berkman Center, which found that most of the worlds broadband leaders utilized some
P a g e | 11
References
1
Statistics for advertised speed, penetration, usage, pricing, and coverage available at OECD Broadband Portal, Organization for Economic Co-operation and Development, http://www.oecd.org/document/54/0,3746,en_2649_34 225_38690102_1_1_1_1,00.html [accessed July 17, 2012].
2
00.html. [accessed July 17, 2012]. Also see Fredric A. Vogel, What Is A Purchasing Power Parity? The World Bank, http://siteresources.worldbank.org/ICPINT/Resources/2 70056-1255977254560/6483625-13388 [accessed July 17, 2012].
9
Akamai Technologies, The State of the Internet, 4th Quarter, 2011 Report, ed. David Belson, http://www.akamai.com/stateoftheinternet/.
3
Julian Clocer, Triple play subscriptions to quadruple, Broadband TV News, July 18, 2011, http://www.broadbandtvnews.com/2011/07/18/triple-playsubscriptions-to-quadruple [accessed July 17, 2012].
10
Josh Levy, "Hey America! We're Ranked #16 in Broadband!" The Huffington Post, April 30, 2012, http://www.huffingtonpost.com/josh-levy/broadbandrankings-worldwide_b_1400630.html [accessed July 17, 2012]. Also see In broadband race, USA is not No. 1, Editorial, USA Today, December 11, 2011, http://www.usatoday.com/news/opinion/editorials/story /2011-12-06/Guess-whos-No-1-in-broadband-Hint-Its-notUSA/51683876/1 [accessed July 17, 2012].
4
National Telecommunications and Information Administration, Exploring the Digital Nation: Home Broadband Internet Adoption in the United States, November 2010, http://www.ntia.doc.gov/files/ntia/publications/esa_ntia_ us_broadband_adoption_report_11082010_1.pdf [accessed July 17, 2012].
11
For historical trends on the increase of connection speeds, see The State of the Internet, 48.
12
Robert McDowell, Broadband Baloney, Wall Street Journal, July 24, 2007, http://online.wsj.com/article/SB118524094434875755.ht ml [accessed July 17, 2012].
5
Mark Sullivan, 3G and 4G Wireless Speed Showdown: Which Networks Are Fastest? PCWorld, April 17, 2012, http://www.pcworld.com/article/253808/3g_and_4g_wire less_speed_showdown_which_networks_are_fastest.html [accessed July 17, 2012].
13
For more information on the municipal networks in Bristol, Chattanooga, and Lafayette, see Christopher Mitchell, Broadband at the Speed of Light: How Three Communities Built Next Generation Networks, Institute for Local Self Reliance and the Benton Foundation, April 2012, http://www.ilsr.org/broadband-speed-light/.
6
Federal Communications Commission, Connecting America: The National Broadband Plan, March 2010, http://www.broadband.gov/plan/ [accessed July 17, 2012].
14
Criteria for the OECD Broadband Price Collections, available at OECD Broadband Portal.
7
For the PPP conversion tables used in this report, see 2010 data at PPP conversion factor, GDP (LCU per international $), World Bank, http://data.worldbank.org/indicator/PA.NUS.PPP [accessed July 17, 2012].
8
Broadband at the Speed of Light: How Three Communities Built Next Generation Networks, 28-9. In Lafayette, LA, Cox had raised prices six times in four years, but when LUS Fiber was about to come online, Cox kept its prices stable for three straight years. Additionally, Cox chose Lafayette as the first market to deploy a 50 Mbps offering because it is a "competitive market."
15
PPP definition taken from the World Bank Data & Statistics, available at Quick reference table, World Bank, http://econ.worldbank.org/WBSITE/EXTERNAL/DATA STATISTICS/0,,contentMDK:20399244~menuPK:1390 200~pagePK:64133150~piPK:64133175~theSitePK:239419,
For more information on open access policies worldwide and their impact on competition, see Section 4: Competition and Access from The Berkman Center for Internet & Society at Harvard University, Next Generation Connectivity: A Review of Broadband Internet Transitions and Policy Worldwide, February 2010, http://cyber.law.harvard.edu/pubrelease/broadband/ [accessed July 17, 2012].
P a g e | 12
16
Teletruth, Killing Off 7000 Independent Internet Service (ISPs) Providers by the FCC Created Net Neutrality Problems, November 29, 2007, http://www.newnetworks.com/parttwosummary.htm [accessed July 17, 2012].
17
http://www.dslreports.com/shownews/The-PressRealizes-The-FiOS-Party-Is-Over-107639 [accessed July 17, 2012].

25
Saul Hansell, "World's Fastest Broadband at $20 per home," New York Times: Bits Blog, April 3, 2009, http://bits.blogs.nytimes.com/2009/04/03/the-cost-tooffer-the-worlds-fastest-broadband-20-per-home/ [accessed July 17, 2012].
18
"Verizon's Worrisome Cable Deals," Editorial, New York Times, December 24, 2011, http://www.nytimes.com/2011/12/25/opinion/sunday/veri zons-worrisome-cable-deals.html [accessed July 17, 2012].
26
Stacey Higginbotham, "Verizon's spectrum deal with cable is the end of broadband competition," GigaOm, December 2, 2011, http://gigaom.com/broadband/verizons-spectrum-dealwith-cable-is-the-end-of-broadband-competition/ [accessed July 17, 2012].
19
Jon Brodkin, "Faster Than Your Router Speed? Verizon Doubles FiOS Speeds to 300Mbps," Ars Technica, May 30, 2012, http://arstechnica.com/informationtechnology/2012/05/faster-than-your-router-verizondoubles-fios-speeds-to-300mbps/ [accessed July 17, 2012].
27
Alan Breznick, "CableLabs Kills Interim DOCSIS Standard," Light Reading, June 28, 2006, http://www.lightreading.com/document.asp?doc_id=9816 9 [accessed July 17, 2012].
28
Karl Bode, "Most Successful US Broadband Over Powerline Network Shut Down," Broadband DSL Reports, April 8, 2010, http://www.dslreports.com/shownews/Most-SuccessfulUS-Broadband-Over-Powerline-Network-Shut-Down107812 [accessed July 17, 2012].
20
CTO Roundtable Discussion, compiled by Leslie Ellis, "How Sexy is HFC? (Answer: Plenty)," CED Magazine, May 1, 2007, http://www.cedmagazine.com/articles/2007/05/howsexy-is-hfc%3F-(answer%3A-plenty.) [accessed July 17, 2012].
29
Jesse Ward, "Industry Demands Scrutiny of VerizonCable Agreements," NCTA Blog New Edge, January 23, 2012, http://www.ntca.org/new-edge/wireless/industrydemands-scrutiny-of-verizon-cable-agreements [accessed July 17, 2012].
21
Susan P. Crawford, "The Looming Cable Monopoly," Yale Law & Policy Review, Vol. 29, December 2010, http://yalelawandpolicy.org/29/the-looming-cablemonopoly [accessed July 17, 2012].
22
Denise Roth Barber, "Dialing Up the Dollars: Telecommunications Interests Donated Heavily to NC Lawmakers," National Institute on Money in State Politics, March 20, 2012, http://www.followthemoney.org/press/ReportView.phtml ?r=484&utm_campaign=nc-broadband-report-ealert&utm_medium=email&utm_source=nimsp-contacts [accessed July 17, 2012].
Federal Communications Commission, Internet Access
Services: Status as of June 30, 2011, June 2012, http://transition.fcc.gov/Daily_Releases/Daily_Business/ 2012/db0614/DOC-314630A1.pdf [accessed July 17, 2012].
23
Sidebar References
The San Francisco Story: Local ISPs Pando Networks Releases 2011 American Broadband Study, Pando Networks, http://www.pandonetworks.com/Pando-NetworksReleases-2011-American-Broadband-Study [accessed July 17, 2012]. Cathy Bussewitz, Sonic.net builds super-fast network for future, Santa Rosa Press Democrat, May 6, 2012, http://www.pressdemocrat.com/article/20120506/BUSIN
Dave Burstein, "AT&T's Stankey: U-Verse Build Virtually Over," Broadband DSL Reports, May 18, 2011, http://www.dslreports.com/shownews/ATTs-StankeyUverse-Build-Virtually-Over-114279 [accessed July 17, 2012].
24
Karl Bode, "The Press Realizes the FiOS Party is Over," Broadband DSL Reports, March 30, 2010,
P a g e | 13
ESS/120509761/1036/business?Title=Sonic-net-buildssuper-fast-network-for-future [accessed July 17, 2012]. Thomas Claburn, Monkey Brains: Silly Name, Serious Broadband, InformationWeek, August 3, 2010, http://www.informationweek.com/news/infrastructure/ management/226500209?pgno=1 [accessed July 17, 2012]. Rob Pegoraro, Gigabit Internet for $70: the unlikely success of California's Sonic.net, Ars Technica, February 26, 2012, http://arstechnica.com/techpolicy/2012/02/gigabit-internet-for-80-the-unlikelysuccess-of-californias-sonicnet/ [accessed July 17, 2012].
http://timesfreepress.com/news/2012/jun/14/comcastasked-to-change-ad-claims/ [accessed July 17, 2012].
Unbundling Policies in Paris Scott J. Wallsten and Stephanie Hausladen, Net Neutrality, Unbundling, and their Effects on International Investment in Next-Generation Networks, Review of Network Economics, Vol. 8, Issue 1, 2009, http://econpapers.repec.org/article/bpjrneart/v_3a8_3ay_ 3a2009_3ai_3a1_3an_3a6.htm [accessed July 17, 2012]. Jennifer Schenker, Vive La High Speed Internet! Bloomberg Businessweek, July 18, 2007, http://www.businessweek.com/stories/2007-07-18/vivela-high-speed-internet-businessweek-business-news-stockmarket-and-financial-advice [accessed July 17, 2012].
Mirror, Mirror, On The Wall: Whos the Fastest of All? Carey O'Neill, "Comcast Asked To Change Ad Claims," Chattanooga Times Free Press, June 14, 2012,
P a g e | 14
APPENDICES
Appendix A: City Information
Country Canada China Czech Republic Denmark France Germany Ireland Japan Latvia Mexico Netherlands Romania South Korea Switzerland UK USA USA USA USA USA USA USA City Toronto Hong Kong Prague Copenhagen Paris Berlin Dublin Tokyo Riga Mexico City Amsterdam Bucharest Seoul Zurich London Bristol, VA Chattanooga, TN Lafayette, LA Los Angeles, CA New York, NY San Francisco, CA Washington, DC Purchasing Power Parity 1.22 5.33 14.22 7.88 0.87 0.81 0.86 111.45 0.35 7.92 0.84 1.65 824.57 1.52 0.66 1.00 1.00 1.00 1.00 1.00 1.00 1.00 2,615,060 3,156,500 1,262,106 549,050 2,234,105 3,501,872 527,612 13,189,000 706,413 8,851,080 780,559 1,677,985 9,794,304 372,857 8,200,100 17,835 167,674 120,623 3,792,621 1,585,873 3,273,190 617,996 Total Population Population Density (square miles) 10,896 91,500 6,573 16,115 54,892 10,170 11,880 15,615 5,956 15,447 9,183 19,068 41,895 10,999 13,509 1,370.6 1,222.5 2,450.1 8,092.30 69,467.5 17,179.2 9,856.5 Population Density (square kilometers) 4,150 35,700 2,545 6,222 21,196 3,927 4,588 6029 2,300 5,960 3,564 3,564 16,181 4,243 5,223 527.2 470.2 942.3 3,124.45 26,718.3 6,632.9 3,791
Notes and Sources Data on population size and density includes the cities themselves and not the greater metro areas. For Hong Kong, data reflects the urban area of the city, which includes parts of Hong Kong Island and the Kowloon Peninsula. For New York City, data reflects New York County only, which is conterminous with the island of Manhattan, because pricing data in this report reflects only offers available in Manhattan. Information on population size and density of U.S. cities was gathered from the 2010 U.S. Census Bureau statistics, available at http://www.census.gov. Information on population size and density of international cities was gathered from the most recently available information provided by each governments Census Bureau or Bureau of Statistics.
P a g e | 15
Appendix B: Full Data Set

In the following pages, we provide charts for each city detailing all of the broadband internet plans we found in each of our cities. The metrics listed include: ISP Network Technology Bundled Services Download Speed (Mbps) Upload Speed (Mbps) Price in USD (adjusted for PPP, where appropriate) Data cap (GB) Contract Length We list all available plans found in our best-effort research, organized by carrier. The charts first detail the wired options found in a city, followed by the advertised wireless plans. All data was collected in May and June of 2012. Additional charts, tables, and research results can be found in the web version of the report, available on the New America Foundations website at http://oti.newamerica.net/publications/policy/the_cost_of_connectivity. The following notations are used in the tables that follow: None = no data cap N/A = not applicable - = data could not be found
P a g e | 16
Appendix B. Full Data Amsterdam, Netherlands

ISP KPN KPN KPN KPN KPN KPN KPN KPN KPN KPN KPN KPN KPN KPN KPN Solcon Solcon T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile Tele2 Tele2 Tele2 Tele2 Tele2 Telfort Telfort Telfort Telfort Telfort UPC UPC UPC UPC UPC UPC Network Technology DSL DSL DSL DSL DSL DSL DSL DSL DSL Fiber Fiber Fiber Fiber Fiber Fiber DSL DSL DSL DSL DSL DSL Fiber Fiber Fiber DSL DSL DSL DSL DSL DSL DSL DSL DSL DSL Cable Cable Cable Cable Cable Cable Bundled Services Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone Internet Internet Internet, Phone Internet, Phone, TV Internet Internet Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet Internet Internet, Phone Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet, Phone, TV Internet, TV Internet, Phone, TV Internet, TV Download Speed 8 8 8 40 40 40 50 50 50 50 50 100 100 500 500 8 20 4 20 20 20 30 60 60 20 20 20 50 50 8 25 25 25 40 25 25 50 60 100 120 Upload Speed 1 1 1 4 4 4 5 5 5 50 50 100 100 500 500 1 1 1 1 1 1 3 6 6 1 1 1 5 5 1 3 3 3 5 1.5 1.5 2.5 6 5 10 Price (USD/PPP) 29.76 35.71 54.76 35.71 47.62 66.67 41.67 59.52 78.57 47.62 66.67 59.52 78.57 83.33 102.38 29.76 35.71 14.88 28.57 34.52 44.64 35.65 47.56 101.13 30.95 38.69 47.62 33.93 41.67 23.81 25.60 31.55 44.64 29.76 50.60 56.55 62.50 62.50 77.38 80.36 Data Cap (GB) None None None None None None None None None None Contract Length 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12 month 12 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month
Continued on the following page.
P a g e | 17
Appendix B. Full Data Amsterdam, Netherlands (Continued)

ISP Ziggo Ziggo Ziggo Ziggo Ziggo Ziggo KPN KPN T-Mobile T-Mobile Tele2 Tele2 Tele2 Network Technology Cable Cable Cable Cable Cable Cable Wireless Wireless Wireless Wireless Wireless (HSDPA) Wireless (HSDPA) Wireless Bundled Services Internet, TV Internet, Phone, TV Internet, TV Internet, Phone, TV Internet, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Download Speed 8 10 30 50 80 120 7.2 7.2 7.2 14.4 7.2 7.2 40 Upload Speed 1 1 3 5 8 10 2 2 2 2 2 2 3 Price (USD/PPP) 44.23 50.00 56.13 61.90 77.56 79.76 35.71 53.57 23.81 47.62 41.61 59.46 35.71 Data Cap (GB) -* -* -* -* -* -* 2 5 2.5 15 1 2.5 3 Contract Length Month to month -Month to month -Month to month -12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12 month
.
*Ziggos terms of service warn against overuse, but do not specifically define a cap.
P a g e | 18
Appendix B. Full Data Berlin, Germany

ISP 1&1 1&1 1&1 1&1 Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Deutsche Telekom Kabel Deutschland Kabel Deutschland Kabel Deutschland Kabel Deutschland Kabel Deutschland Kabel Deutschland O2 O2 O2 O2 TeleColumbus TeleColumbus TeleColumbus TeleColumbus TeleColumbus Versatel Versatel Vodafone 1&1 Deutsche Telekom Deutsche Telekom Deutsche Telekom Network Technology DSL DSL DSL DSL DSL DSL DSL DSL DSL DSL DSL DSL DSL DSL Cable Cable Cable Cable Cable Cable DSL DSL DSL DSL Cable Cable Cable Cable Cable DSL DSL DSL Wireless Wireless Wireless (HSPA+) Wireless (LTE) Bundled Services Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet, Phone Internet, Phone Internet, Phone Internet, Phone, TV Internet, Phone Add TV to any plan Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Add TV to any plan Internet, Phone Internet, Phone Internet, Phone, TV Internet Internet Internet Internet Download Speed 6 16 16 50 16 16 16 16 16 25 25 50 50 50 8 16 32 32 100 N/A 16 16 50 50 16 32 64 128 N/A 6 16 16 7.2 21.6 42.2 100 Upload Speed 1 1 1 1 1 5 5 10 10 10 0.6 1 2 2 6 N/A 10 10 1 1 2 4 N/A 0.5 0.8 0.8 5.76 50 Price (USD/PPP) 30.85 37.02 24.68 43.20 36.98 43.15 55.49 49.32 55.49 61.67 67.84 55.49 61.67 67.84 15.93 22.10 24.57 46.67 24.57 23.30 to 36.91 30.85 37.02 37.01 43.19 24.57 30.85 43.20 67.89 20.36 36.91 43.09 43.15 37.02 49.32 74.01 98.70 Data Cap (GB) None None 100 None None None None None None 100 100 200 200 200 None None None None None N/A 50 50 50 50 None None None None N/A 0.5 3 10 30 Contract Length 24 month 24 month 24 month 24 month 12 months 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month
P a g e | 19
Appendix B. Full Data Berlin, Germany (Continued)

ISP E-plus E-plus E-plus E-plus O2 O2 O2 Vodafone Vodafone Vodafone Network Technology Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless (LTE) Wireless (LTE) Wireless (LTE) Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 7.2 7.2 7.2 7.2 7.2 7.2 14.4 21.6 42.2 50 Upload Speed 5.7 5.7 10 Price (USD/PPP) 6.17 12.35 18.52 24.69 26.53 18.40 38.88 40.11 52.46 64.80 Data Cap (GB) 0.05 0.5 1 5 5 10 7.5 3 6 10 Contract Length 24 month 24 month 24 month 24 month 24 month 12 month 24 month 24 month 24 month 24 month
P a g e | 20
Appendix B. Full Data Bristol, Virginia, USA

ISP BVU BVU BVU BVU BVU BVU BVU BVU BVU BVU BVU CenturyLink CenturyLink CenturyLink Charter Charter Charter Charter Charter AT&T Verizon Verizon Network Technology Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber DSL DSL DSL Cable Cable Cable Cable Cable Wireless (HSPA+) Wireless (LTE) Wireless (LTE) Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Internet Add phone Add TV Internet Internet, Phone Internet, Phone, TV* Internet Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet Internet Download Speed 6 12 16 20 30 50 110 250 1000 N/A N/A 10 10 10 15 15 30 30 30 12 12 Upload Speed 1 2 3 5 10 20 20 30 50 N/A N/A 0.7 0.7 0.7 3 3 4 4 4 5 5 Price (USD/PPP) 26.36 35.16 39.56 49.95 59.95 99.95 169.95 259.95 319.95 14.64 42.20 59.95 63.32 107.26 34.99 99.97 46.99 59.98 116.97 Data Cap (GB) None None None None None None None None None N/A N/A 250 250 250 100 100 250 250 250 5 5 10 Contract Length Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month
*CenturyLink television offered in a partnership with DirecTV.
P a g e | 21
Appendix B. Full Data Bucharest, Romania

ISP ALLNET ALLNET ALLNET ALLNET Comtel Comtel Comtel Comtel DCN Telecom DCN Telecom DCN Telecom iLink iLink iLink Madnet Madnet Madnet Madnet Madnet Madnet Madnet Madnet RCS & RDS RCS & RDS RCS & RDS Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom Network Technology Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Cable Fiber Fiber ADSL ADSL ADSL VDSL ADSL VDSL ADSL Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet, TV Internet Internet, TV Internet Internet, TV Internet Internet, TV Internet Internet Internet Internet Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone Internet, Phone, TV Internet, Phone, TV Download Speed 4 10 30 50 10 20 30 50 4 10 20 30 50 100 40 40 50 50 60 60 80 80 5 50 100 20 6 6 20 20 20 20 Upload Speed 1 1 1 1 1 Price (USD/PPP) 18.18 30.30 45.45 90.91 18.04 32.45 45.45 63.64 16.18 21.58 26.97 18.18 24.24 42.42 21.21 24.24 22.73 27.27 27.06 36.36 32.47 39.39 23.64 17.58 23.64 28.52 40.27 53.68 40.27 50.33 53.68 63.75 Data Cap (GB) None None None None None None None None None None None None None None None None None None None None None None None None None None None None Contract Length 24 month 24 month 24 month 24 month 6, 12, 24 month 6, 12, 24 month 6, 12, 24 month 6, 12 month, 24 month ---12 month 12 month 12 month Month to month, 12, 24 month Month to month, 12, 24 month Month to month, 12, 24 month Month to month, 12, 24 month Month to month, 12, 24 month Month to month, 12, 24 month Month to month, 12, 24 month Month to month, 12, 24 month 12 month -
P a g e | 22
Appendix B. Full Data Bucharest, Romania (Continued)

ISP Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom Romtelcom UPC UPC UPC UPC UPC UPC UPC UPC Mediasat Mediasat Mediasat Mediasat Orange Orange Orange Orange Orange Network Technology VDSL Fiber Fiber VDSL VDSL Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Satellite Satellite Satellite Satellite Wireless Wireless Wireless Wireless Wireless Bundled Services Internet Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, TV Internet Internet, TV Internet Internet, TV Internet Internet, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 50 50 50 50 50 100 100 100 10 10 20 20 60 60 120 120 6 8 10 10 21.6 21.6 21.6 43.2 43.2 Upload Speed 16 16 16 16 16 32 32 32 2 2 3 3 4 4 6 6 1 2 2 4 5.76 5.76 5.76 5.76 5.76 Price (USD/PPP) 28.52 40.27 53.68 50.33 63.75 28.52 50.33 63.75 11.27 26.30 18.79 33.82 30.06 45.09 37.58 52.61 80.61 121.77 159.65 262.48 21.65 27.06 35.18 40.59 67.65 Data Cap (GB) None None None None None None None None --------4 8 13 25 1 3 5 9 30 Contract Length --------12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month
P a g e | 23
Appendix B. Full Data Chattanooga, Tennessee, USA

ISP AT&T AT&T AT&T AT&T AT&T AT&T Comcast Comcast Comcast Comcast Comcast Comcast Comcast Comcast Comcast Comcast Comcast EPB EPB EPB EPB EPB EPB EPB EPB EPB EPB EPB EPB AT&T T-Mobile T-Mobile T-Mobile Verizon Verizon Network Technology DSL DSL DSL DSL DSL DSL Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (LTE) Wireless (LTE) Bundled Services Internet Internet, Phone, TV** Internet Internet Internet Internet Internet Internet Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet Internet Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet Internet Internet Internet Internet Download Speed 6 6 12 12 18 18 6 20 20 20 20 30 30 30 30 50 105 30 30 30 50 50 50 100 100 100 1000 1000 1000 42 42 42 12 12 Upload Speed 1 1 1.5 1.5 1.5 1.5 1 4 4 4 4 6 6 6 6 10 10 30 30 30 50 50 50 100 100 100 1000 1000 1000 1 1 1 5 5 Price (USD) 24.95 68.44 48.00 48.00 53.00 53.00 49.95 56.95 39.99 99.99 119.99 66.95 139.99 159.99 199.99 114.95 199.95 57.99 68.83 129.51 69.99 79.03 139.35 139.99 138.53 196.75 349.99 317.03 368.95 50.00 39.99 49.99 79.99 50.00 80.00 Data Cap (GB) 250 250 250 250 250 250 300 300 300 300 300 250 300 300 300 300 300 * * * * * * * * * * * * 5 2 5 10 5 10 Contract Length 12 month 12 month 12 month 12 month 12 month 12 month 24 month 24 month 24 month 24 month 24 month 24 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 24 month 24 month 24 month 24 month 24 month 24 month
*In their terms of service, Chattanooga EPB reserves the right to enforce a bandwidth limit, but do not specify a cap. **AT&T Television service offered in a partnership with DirecTV.
P a g e | 24
Appendix B. Full Data Copenhagen, Denmark

ISP ComX ComX ComX ComX ComX ComX ComX ComX DLG Tele DLG Tele Energimidt Energimidt Energimidt Energimidt Fullrate Fullrate Fullrate Fullrate Fullrate Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Perspektiv Stofa Stofa Stofa Stofa TDC TDC TDC TDC TDC TDC TDC Network Technology Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber DSL DSL Fiber Fiber Fiber Fiber DSL DSL DSL DSL DSL ADSL ADSL ADSL VDSL VDSL VDSL VDSL VDSL VDSL VDSL VDSL Fiber Fiber Fiber Fiber DSL DSL DSL DSL DSL DSL Fiber Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet, Phone Internet Internet, Phone Internet Internet Internet, Phone Internet, Phone Internet Internet Internet Internet Internet Internet, Phone Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet, Phone Download Speed 2 5 10 20 40 60 100 250 10 20 30 40 60 90 6 12 20 35 50 5 10 20 30 30 40 40 50 50 50 50 15 30 50 111 20 20 20 20 20 20 50 Upload Speed 2 5 10 20 40 60 100 250 1 1 30 40 60 90 1 1 2 5 10 1 1 2 3 3 4 4 5 10 5 10 2 3 5 11 2 2 2 2 2 2 10 Price (USD/PPP) 15.10 17.64 23.98 27.79 37.94 44.29 76.02 126.78 27.79 37.94 34.14 37.94 50.63 63.32 22.72 25.25 31.60 44.29 54.44 25.25 31.60 37.94 44.29 50.51 50.63 56.85 63.32 76.02 69.54 82.23 22.72 31.52 41.69 50.60 31.60 37.94 44.29 53.17 65.86 72.21 50.63 Data Cap (GB) None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None 500 None None None None None None None Contract Length 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month Month to month Month to month Month to month Month to month 6 month 6 month 6 month 6 month 6 month 6 month 6 month
P a g e | 25
Appendix B. Full Data Copenhagen, Denmark (Continued)

ISP TDC TDC TDC Telenor Telenor Telenor Telenor Telenor Telenor Telenor Telenor Telia Telia Telia Telia Telia Telia Telia Telia DLG Tele Fullrate Fullrate Fullrate Network Technology Fiber Fiber Fiber ADSL ADSL ADSL ADSL ADSL ADSL ADSL ADSL DSL DSL DSL DSL DSL DSL DSL DSL Wireless Wireless (HSDPA) Wireless (HSDPA) Wireless (HSDPA) Bundled Services Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone Internet Internet, Phone Internet Internet Internet, Phone Internet, Phone Internet Internet Internet Internet, Phone Internet, TV Internet, TV Internet, TV Internet, Phone, TV Internet Internet Internet Internet Download Speed 50 50 50 10 10 15 15 20 20 20 20 10 14 20 20 20 20 20 20 4 4 4 15 Upload Speed 10 10 10 1 1 1 1 1 2 1 2 1 1 1 1 1 1 1 1 1 1 1 Price (USD/PPP) 76.02 82.36 114.09 25.25 37.82 31.60 44.16 37.94 44.29 50.51 56.85 25.25 30.33 31.60 39.09 40.36 59.39 70.81 40.36 18.91 3.68 12.56 34.14 Data (GB) None None None None None None None None None None None None None None None None None None None 10 0.6 10 10 Cap Contract Length 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month 6 month
P a g e | 26
Appendix B. Full Data Dublin, Ireland

ISP Digiweb Digiweb eircom eircom eircom eircom Magnet Magnet Magnet Magnet Magnet Magnet Magnet Magnet Magnet Magnet Magnet Smart Telecom Vodafone Ireland Vodafone Ireland Vodafone Ireland Vodafone Ireland Vodafone Ireland Vodafone Ireland Digiweb Digiweb Digiweb Digiweb Digiweb Digiweb Network Technology DSL DSL DSL Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber DSL DSL DSL DSL DSL DSL Satellite Satellite Satellite Satellite Fixed wireless Fixed wireless Bundled Services Internet Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet Internet, Phone Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet, Phone Internet Internet Internet, Phone Internet, Phone Internet Internet, Phone Internet Internet Internet Internet Internet, Phone Internet, Phone Download Speed 24 24 24 25 50 150 8 24 24 30 30 60 60 60 100 100 100 24 8 8 8 8 24 24 6 8 10 10 8 30 Upload Speed 0.768 0.768 0.768 8 20 30 1 1 1 5 5 8 8 8 10 10 10 1 1 2 2 4 1 1 Price (USD/PPP) 53.13 82.73 69.77 58.14 69.77 81.40 59.29 46.51 70.92 46.50 76.73 46.51 62.78 88.36 63.95 74.41 99.99 34.83 46.51 55.81 52.33 60.47 63.95 68.60 47.22 70.34 94.50 153.60 41.27 47.91 Data Cap (GB) 150 150 250 100 250 500 None None None None None None None None None None None 350 40 300 40 300 350 350 4 8 None None 60 100 Contract Length 12 month 12 month 12 month 12 month 12 month 12 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 24 month 24 month 24 month 24 month 12 month 12 month
P a g e | 27
Appendix B. Full Data Dublin, Ireland (Continued)

ISP Imagine Imagine Imagine Imagine Meteor Meteor Meteor Meteor Meteor Meteor Meteor Meteor Meteor Meteor Meteor Meteor O2 O2 O2 O2 Onwave Onwave Onwave Onwave Onwave Onwave Onwave Onwave Ripplecom Ripplecom Three Three Three Network Technology Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Satellite Satellite Satellite Satellite Satellite Satellite Satellite Satellite Fixed wireless Fixed wireless Wireless Wireless Wireless Bundled Services Internet Internet, Phone Internet Internet, Phone Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet, Phone, TV Internet Internet, Phone, TV Internet Internet Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone Internet Internet Internet Download Speed 7 7 10 10 7.2 7.2 7.2 7.2 7.2 7.2 14.4 14.4 14.4 14.4 14.4 14.4 7.2 7.2 21 21 6 6 8 8 10 10 10 10 8 8 21.1 21.1 21.1 Upload Speed 0.512 0.512 0.512 0.512 2 2 2 2 2 2 5.76 5.76 5.76 5.76 5.76 5.76 2 2 5.76 5.76 1 1 2 2 2 4 2 4 1 1 5.76 5.76 5.76 Price (USD/PPP) 41.37 53.19 53.19 65.01 9.29 20.08 23.63 29.53 23.63 29.53 9.29 20.08 23.63 29.53 23.63 29.53 23.24 23.63 23.24 23.63 46.45 52.27 69.71 75.52 92.97 145.29 98.78 151.10 52.31 63.94 11.80 23.63 35.45 Data Cap (GB) None None None None 1 5 10 20 20 30 1 5 10 20 20 30 5 15 5 15 4 4 8 8 None None None None 70 70 1 15 60 Contract Length 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 18 month 18 month 12 month 12 month 12 month 12 month 18 month 18 month Month to month 6, 12, 18 month Month to month 18 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 12 month 12 month 12, 18 month 12, 18 month 12, 18 month
P a g e | 28
Appendix B. Full Data Hong Kong, China

ISP City Telecom City Telecom City Telecom City Telecom City Telecom City Telecom City Telecom 3 in HK 3 in HK 3 in HK 3 in HK PCCW PCCW PCCW PCCW PCCW PCCW i-cable i-cable i-cable 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK 3 in HK PCCW PCCW PCCW PCCW Network Technology Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Cable Cable Cable Wireless (4G LTE) Wireless (4G LTE) Wireless (4G LTE) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (DC-HSPA+) Wireless (3G-HSPA) Wireless (3G-HSPA) Wireless (3G-HSPA) Wireless (3G-HSPA) Bundled Services Internet Internet, Phone Internet, TV Internet, Phone, TV Internet, Phone Internet, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 500 500 500 500 1000 1000 1000 100 200 500 1000 18 30 100 300 500 1000 10 50 130 100 100 100 7.2 7.2 7.2 7.2 21 21 21 21 42 42 7.2 7.2 21 21 Upload Speed 20 20 20 20 20 20 20 100 200 500 1000 1 10 30 300 500 1000 1.5 10 10 50 50 50 5.76 5.76 5.76 5.76 5.76 5.76 5.76 5.76 5.76 5.76 5.6 5.6 5.6 5.6 Price (USD/PPP) 40.90 41.09 41.09 46.72 50.47 50.47 56.10 29.83 29.83 37.34 48.59 44.65 44.65 55.91 55.91 65.29 93.43 46.53 55.91 93.43 18.39 54.18 93.43 12.76 12.76 61.54 37.15 12.76 12.76 74.67 65.29 12.76 84.05 35.46 42.78 46.53 39.21 Data Cap (GB) None None None None None None None None None None None None None None None None None None None None 0.4 2 None 0.4 0.4 5 5 0.4 0.4 5 5 0.4 5 2.5 5 5 2.5 Contract Length 24 month 24 month 24 month 24 month 24 month 24 month 24 month 30 month 30 month 30 month 30 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month
P a g e | 29
Appendix B. Full Data Lafayette, Louisiana, USA

ISP AT&T AT&T AT&T Cox Cox Cox Cox Cox Cox Cox Cox LUS LUS LUS LUS LUS LUS LUS LUS AT&T T-Mobile T-Mobile T-Mobile Network Technology DSL DSL DSL Cable Cable Cable Cable Cable Cable Cable Cable Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Bundled Services Internet Internet, Phone Internet, Phone, TV* Internet Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone, TV Internet Internet Internet Internet Internet Internet Download Speed 6 6 6 15 15 15 25 25 25 50 50 15 15 15 15 40 40 75 100 42 42 42 Upload Speed 1 1 1 1 1 1 2 2 2 5 5 15 15 15 15 40 40 75 100 1 1 1 Price (USD) 24.95 54.95 65.60 52.99 133.96 151.98 64.99 94.98 161.98 99.99 201.98 34.95 125.89 145.89 109.89 49.95 160.89 99.95 199.95 50 39.99 49.99 79.99 Data Cap (GB) 250 250 250 200 200 200 250 250 250 400 400 1024 to 8192** 1024 to 8192** 1024 to 8192** 1024 to 8192** 1024 to 8192** 1024 to 8192** 1024 to 8192** 1024 to 8192** 5 2 5 10 Contract Length 12 month 12 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month Month to month 12 month 12 month Month to month Month to month 12 month Month to month Month to month 24 month 24 month 24 month 24 month
*AT&T Television service offered in a partnership with DirecTV. **LUS enforces a data cap between 1 and 8 terabytes (1024 and 8192 GB) depending on the plan tier.
P a g e | 30
Appendix B. Full Data London, UK

ISP BT BT BT BT BT BT BT BT BT O2 O2 O2 O2 Orange Orange PlusNet PlusNet PlusNet PlusNet PlusNet PlusNet Sky Sky Sky Sky Sky Sky Talk Talk Talk Talk Virgin Virgin Virgin Virgin Virgin Virgin Virgin Virgin Virgin Network Technology DSL DSL DSL DSL Fiber Fiber Fiber Fiber Fiber ADSL2+ ADSL2+ ADSL2+ ADSL2+ DSL DSL DSL DSL Fiber Fiber Fiber Fiber DSL DSL DSL Fiber Fiber Fiber DSL DSL Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Bundled Services Internet, Phone Internet, Phone Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet Internet Internet, Phone Internet, Phone Internet, Limited Phone Internet, Unlimited Phone Internet, Limited Phone Internet, Unlimited Phone Internet, Limited Phone Internet, Limited Phone Internet, Unlimited Phone Internet, Unlimited Phone Internet, Limited Phone Internet, Limited Phone, TV Internet, Unlimited Phone, TV Internet, Limited Phone Internet, Limited Phone, TV Internet, Unlimited Phone, TV Internet, Phone Internet, Phone Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Download Speed 16 16 16 16 38 38 76 76 100 16 16 16 16 14 14 16 16 38 38 38 38 14 14 14 40 40 40 14 14 30 30 30 60 60 60 100 100 100 Upload Speed 19 19 15 1.1 2 1.1 2 1 1 1.3 1.3 1.3 2 2 2 Price (USD/PPP) 19.69 27.27 39.39 45.45 27.27 33.33 39.39 45.45 53.03 26.52 39.39 46.21 59.09 35.61 43.18 24.59 28.38 24.98 32.56 30.29 37.86 33.71 60.23 67.80 48.86 79.17 86.74 26.89 43.94 21.97 37.88 43.03 28.03 40.91 68.18 38.64 59.70 136.36 Data Cap 10 40 None None 40 None None None None None None None None None None 10 60 40 120 40 120 None None None None None None 40 None None None None None None None None None None Contract Length 18 month 18 month 18 month 18 month 18 month 18 month 18 month 18 month 18 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 18 month 18 month 18 month 18 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 18 month 18 month 18 month 18 month 18 month 18 month 18 month 18 month 18 month
P a g e | 31
Appendix B. Full Data London, UK (Continued)

ISP Orange Orange Orange Three.co.uk Three.co.uk Vodafone Vodafone Vodafone Network Technology Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 7.2 7.2 7.2 21 21 7.2 7.2 7.2 Upload Speed 5.76 5.76 Price (USD/PPP) 18.94 26.52 45.45 24.23 11.92 4.55 11.36 22.73 Data Cap (GB) 0.5 2 5 15 1 0.25 0.5 2 Contract Length 18 month 18 month 18 month 24 month 24 month Month to month Month to month Month to month
P a g e | 32
Appendix B. Full Data Los Angeles, California, USA

ISP AT&T U-Verse AT&T U-Verse AT&T U-Verse AT&T U-Verse TimeWarner TimeWarner TimeWarner TimeWarner TimeWarner TimeWarner TimeWarner Verizon Verizon Network Technology DSL DSL DSL DSL Cable Cable Cable Cable Cable Cable Cable DSL DSL Bundled Services Internet Internet Internet Internet Internet Internet, Phone, TV Internet Internet, TV Internet Internet Internet Internet, Local and Long Distance Phone Internet, Local and Long Distance Phone, Deluxe TV Internet, Local Phone Internet, Local Phone, Deluxe TV Internet, TV, Local and Long Distance Phone Internet, TV, Local Phone Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 6 12 18 24 10 10 15 15 20 30 50 7 7 Upload Speed 1 3 3 3 1 1 2 2 2 5 5 Price (USD) 43.00 48.00 53.00 63.00 29.99 89.99 39.99 49.99 49.99 59.99 99.99 54.99 89.99 Data Cap (GB) 250 250 250 250 None None None None None None None None None Contract Length 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 24 month 24 month
Verizon Verizon Verizon Verizon AT&T Clear Sprint Sprint Sprint T-Mobile T-Mobile T-Mobile Verizon Verizon
DSL DSL DSL DSL Wireless Wireless Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (LTE) Wireless (LTE)
7 7 7 7 6 10 10 10 42 42 42 12 12
1 1 1 5 5
50.99 79.99 84.99 74.99 50.00 49.99 79.99 49.99 34.99 39.99 49.99 79.99 50.00 80.00
None None None None 5 None 12 6 3 2 5 10 5 10
24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month
NOTE: AT&T advertises that its Fiber-to-the-Node service, U-Verse, is available in the Los Angeles area at speeds of 12, 18, and 24 Mbps. However, it is not listed on the National Broadband Map, nor could we find actual details about its availability in the city. Verizon Television services offered in a partnership with DirecTV.
P a g e | 33
Appendix B. Full Data Mexico City, Mexico

ISP Network Technology Cablevision Cablevision Cablevision Cablevision Cablevision Iusacell-Totalplay Iusacell-Totalplay Iusacell-Totalplay Iusacell-Totalplay Iusacell-Totalplay Maxcom Maxcom Maxcom Megacable Megacable Megacable Axtel-Acceso Universal Axtel-Acceso Universal Axtel-Acceso Universal Axtel-Acceso Universal Iusacell Iusacell Iusacell Iusacell Iusacell Iusacell Iusacell Iusacell Movistar Movistar Movistar Movistar Movistar Movistar Movistar Telcel Telcel Cable Cable Cable Cable Cable Fiber Fiber Fiber Fiber Fiber ADSL ADSL ADSL Cable Cable Cable Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Internet Internet, Phone, TV Internet Internet Internet, Phone, TV Internet, Phone, TV Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet, Phone Internet, TV Internet, Phone, TV Internet Internet Internet Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet Internet Internet Internet Internet Internet Internet Internet Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet Internet Bundled Services Download Speed 4 4 6 8 12 10 15 20 30 40 4 4 4 5 10 20 10 30 50 100 21.6 21.6 21.6 21.6 21.6 21.6 21.6 21.6 3.5 3.5 3.5 3.5 3.5 3.5 3.5 7.2 7.2 Upload Speed 2 2 2 Price (USD/ PPP) 37.75 94.57 75.63 100.88 126.14 99.62 81.94 132.45 186.74 211.99 48.99 56.69 91.92 53.03 103.53 126.26 60.86 91.92 129.8 256.06 75.63 63.00 50.38 37.75 31.44 28.91 25.13 18.81 252.4 201.89 126.14 100.88 75.63 50.38 37.75 75.63 63.00 Data Cap (GB) None None None None None None None None None None 10 5 3 2 0.5 0.1 0.05 0.01 2 1.6 1 0.8 0.6 0.4 0.2 10 5 Month to month Month to month Month to month Month to month Month to month Month to month Month to month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month Month to month Month to month Contract Length
P a g e | 34
Appendix B. Full Data New York, New York, USA

ISP New York Connect RCN RCN RCN RCN RCN RCN RCN RCN RCN Time Warner Time Warner Time Warner Time Warner Time Warner Time Warner Time Warner Time Warner Time Warner Verizon Verizon Verizon Verizon Verizon Verizon Verizon Verizon Verizon Verizon Verizon AT&T Clear Clear Sprint Sprint Sprint Network Technology Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable DSL Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Wireless (LTE) Wireless Wireless Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Bundled Services Internet Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet Internet Internet, Phone Internet, TV Internet, Phone, TV Internet Internet, Phone Internet, TV Internet, Phone, TV Internet, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Download Speed 10 25 25 25 50 50 50 75 75 75 15 15 15 30 30 30 50 50 50 7 10 10 10 10 20 20 20 20 150 150 6 6 10 10 10 Upload Speed 0.512 2 2 2 6 6 6 10 10 10 0.78 0.78 0.78 5 5 5 5 5 5 2 2 2 2 5 5 5 5 35 35 1.5 1.5 Price (USD) 49.99 34.99 79.99 89.99 49.99 89.99 99.99 89.99 114.99 124.99 39.94 101.70 112.69 49.99 111.75 122.74 79.99 141.75 152.74 29.99 74.99 85.79 139.98 154.98 89.99 94.99 154.98 160.98 159.98 170.78 50.00 49.99 49.99 79.99 49.99 34.99 Data Cap (GB) None None None None None None None None None None None None None None None None None None None None None None None None None None None None None 5 None None 12 6 3 Contract Length Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 24 month Month to month Month to month 24 month 24 month 24 month
P a g e | 35
Appendix B. Full Data New York, New York, USA (Continued)

ISP T-Mobile T-Mobile T-Mobile Verizon Verizon Network Technology Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (LTE) Wireless (LTE) Bundled Services Internet Internet Internet Internet Internet Download Speed 42 42 42 12 12 Upload Speed 1 1 1 5 5 Price (USD) 39.99 49.99 79.99 50.00 80.00 Data Cap (GB) 2 5 10 5 10 Contract Length 24 month 24 month 24 month 24 month 24 month
NOTE: The New York City data includes only Internet sevice providers that operate in Manhattan.
P a g e | 36
Appendix B. Full Data Paris, France

ISP Bouygues Telecom Bouygues Telecom Darty Darty Darty Free Free Orange Orange Orange SFR SFR SFR Teleconnect Bouygues Telecom Bouygues Telecom Bouygues Telecom Bouygues Telecom Orange Orange SFR SFR SFR SFR SFR SFR Network Technology ADSL Fiber ADSL Fiber Fiber ADSL Fiber ADSL ADSL Fiber ADSL ADSL Fiber ADSL Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Bundled Services Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone, TV Internet, Phone Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 20 100 20 100 100 28 100 8 20 100 25 25 100 20 42 42 42 42 7.2 14.4 21 21 21 42 42 42 Upload Speed 0.512 5 0.512 5 5 1 50 10 5.8 5.8 5.8 5.8 5.76 Price (USD/PPP) 36.67 36.67 25.17 40.11 43.56 34.47 34.47 24.14 37.53 38.97 18.28 36.67 40.11 36.67 11.38 22.87 34.37 57.36 44.71 44.71 9.20 25.29 39.08 9.20 25.29 39.08 Data Cap (GB) 40 None None None None None None None None None None None None 0.3 1 3 6 0.1 0.1 0.25 1 3 0.25 1 3 Contract Length 12 month 12 month 12 month Month to month 12 month 12 month Month to month Month to month Month to month Month to month 24 month 24 month 24 month 24 month 12 month 12 month Month to month Month to month Month to month Month to month Month to month Month to month
P a g e | 37
Appendix B. Full Data Prague, Czech Republic

ISP O2 O2 O2 O2 O2 O2 UPC UPC UPC UPC UPC UPC Vodafone Vodafone T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile Vodafone Network Technology DSL DSL DSL DSL DSL DSL Fiber Fiber Fiber Fiber Fiber Fiber ADSL ADSL Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Bundled Services Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet, Phone, TV Internet Internet Internet, TV Internet, Phone, TV Internet Internet, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 16 16 16 25 25 25 30 60 60 60 120 120 8 16 10.8 10.8 10.8 10.8 42 42 42 42 21 Upload Speed 1 1 1 2 2 2 1 6 6 6 10 10 Price (USD/PPP) 35.16 45.71 54.15 42.19 52.74 61.18 35.12 42.12 45.64 49.16 56.19 59.56 35.13 52.74 28.06 31.58 33.68 35.09 59.70 63.22 60.41 70.25 36.12 Data Cap (GB) None None Contract Length 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month --36 month 24 month 12 month Month to month 36 month 24 month 12 month Month to month --
None None None None None None None None None None None 3 3 3 3 30 30 30 30 3
P a g e | 38
Appendix B. Full Data Riga, Latvia

ISP Baltcom Balti-Com Balti-Com Balti-Com Balti-Com Balti-Com Balti-Com Balti-Com Balti-Com Balti-Com Balti-Com Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Lattelecom Tele2 Tele2 Tele2 Tele2 Tele2 Tele2 Network Technology Fiber Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Wireless Wireless Wireless Wireless Wireless Wireless Bundled Services Internet Internet Internet Internet, Phone, TV Internet, Phone, TV Internet Internet Internet Internet, Phone, TV Internet, Phone, TV Internet, Phone, TV Internet Internet, Phone Internet, TV Internet, Phone, TV Internet Internet, Phone Internet, TV Internet, Phone, TV Internet Internet, Phone Internet, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Download Speed 20 20 20 20 20 100 100 100 100 100 100 100 100 100 100 200 200 200 200 20 20 20 20 4 4 4 4 6 6 Upload Speed 20 5 5 5 5 100 100 100 100 100 100 100 100 100 100 200 200 200 200 20 20 20 20 Price (USD/PPP) 28.46 23.06 17.43 31.14 25.43 31.14 25.43 22.57 34.86 32.00 30.00 42.8 45.66 45.66 71.37 62.8 74.23 74.23 85.66 28.51 45.66 57.09 45.66 17.11 19.83 30.23 31.66 51.14 52.57 Data Cap (GB) None None None None None None None None None None None None None None None None None None None None None None None 5 5 15 15 25 25 Contract Length -12 Month, Month to month 24 month 12 Month, Month to month 24 month Month to month 12 month 24 month Month to month 12 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 12 month 12 month 12 month 24 month 12 month 24 month 12 month 24 month 12 month 24 month
P a g e | 39
Appendix B. Full Data San Francisco, California, USA

ISP Astound Astound Astound Astound Astound Astound AT&T AT&T AT&T AT&T U-Verse AT&T U-Verse AT&T U-Verse AT&T U-Verse Comcast Comcast Comcast Comcast Comcast Comcast Comcast Comcast i-Step Communications i-Step Communications i-Step Communications Sonic.net Webpass Webpass AT&T i-Step Communications i-Step Communications Network Technology Fiber Fiber Fiber Fiber Fiber Fiber DSL DSL DSL DSL DSL DSL DSL Cable Cable Cable Cable Cable Cable Cable Cable Cable DSL DSL Fiber Fiber Fiber Wireless (LTE) WiMAX WiMAX Bundled Services Internet Internet, Phone, TV Internet Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone Internet, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet, Phone, TV Internet, TV Internet Internet, Phone, TV Internet Internet Internet Internet Internet Internet, Phone Internet Internet Internet Internet Internet Download Speed 10 10 18 18 50 50 6 6 6 6 12 18 24 6 20 20 20 30 30 50 105 8 10 15 20 200 200 4.5 6 Upload Speed 1 1 2 2 5 5 1 1 1 1 1 1 3 1 4 4 4 6 6 15 20 1 1 1 2.5 200 200 4.5 6 Price (USD) 54.95 124.00 74.95 144.00 124.95 174.00 43.95 49.93 73.94 43.00 48.00 53.00 63.00 49.95 49.99* 89.97 69.99 72.95 119.99 114.95 199.95 83.00 91.00 98.00 39.99 50.00 37.50 50.00 799.00 999.0 Data Cap (GB) 100 100 300 300 300 300 250 250 250 250 250 250 250 300 300 300 300 300 300 300 300 None 5 Contract Length Month to month Month to month Month to month Month to month Month to month Month to month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month Month to month 12 month 24 month Continued on the following page.
P a g e | 40
Appendix B. Full Data San Francisco, California, USA (Continued)

ISP LMi.net LMi.net LMi.net Monkeybrains Sprint Sprint Sprint T-Mobile T-Mobile T-Mobile Unwireline Ltd. Unwireline Ltd. Unwireline Ltd. Unwireline Ltd. Verizon Verizon Network Technology Fixed Wireless Fixed Wireless Fixed Wireless Wireless Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Fixed wireless Fixed wireless Fixed wireless Fixed wireless Wireless (LTE) Wireless (LTE) Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 6 12 24 20 10 10 10 42 42 42 6 6 10 14 12 12 Upload Speed 3 6 9 8 1 1 1 3 6 6 8 5 5 Price (USD) 55.00 90.00 130.00 35.00 79.99 49.99 34.99 39.99 49.99 79.99 49.95 89.95 89.95 129.95 50.00 80.00 Data Cap (GB) None None None None 12 6 3 2 5 10 5 10 Contract Length Month to month Month to month Month to month -24 month 24 month 24 month 24 month 24 month 24 month 12 month 12 month 12 month 12 month 24 month 24 month
P a g e | 41
Appendix B. Full Data Seoul, South Korea

ISP KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT KT LGplus LGplus LGplus LGplus LGplus LGplus LGplus LGplus LGplus LGplus SK SK SK KT KT KT KT LGplus LGplus Network Technology Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Fiber Wireless (4G Wibro) Wireless (4G Wibro) Wireless (4G Wibro) Wireless (4G Wibro) Wireless (4G LTE) Wireless (4G LTE) Bundled Services Internet Internet Internet Internet, Phone Internet, Phone Internet, TV Internet, TV Internet, Phone, TV Internet, Phone, TV Internet Internet Internet Internet Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, TV Internet, TV Internet, TV Internet, TV Internet, Phone, TV Internet, Phone, TV Internet, phone, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Internet, Phone Internet, TV Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 50 50 50 50 50 50 50 50 50 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 10 10 10 10 100 100 100 100 100 100 10 100 100 40.32 40.32 40.32 40.32 75 75 Upload Speed 50 50 50 50 50 50 50 50 50 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 10 10 10 10 100 100 100 100 100 100 10 100 100 Price (USD/PPP) 30.93 32.74 34.56 32.74 34.56 32.74 34.56 32.74 34.56 34.93 37.11 39.29 41.48 34.93 32.74 39.29 41.48 39.29 41.23 34.93 41.48 31.05 42.45 39.29 41.48 20.25 23.1 26.1 35.78 23.04 27.53 31.9 24.86 38.2 35.78 27.89 24.26 30.32 12.13 18.19 24.26 30.32 36.38 60.64 Data Cap (GB) None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None None 10 20 30 50 5 10 Contract Length 36 month 24 month 12 month 24 month 12 month 24 month 12 month 24 month 12 month 48 month 36 month 24 month 12 month 48 month 36 month 24 month 12 month 24 month 36 month 48 month 12 month 48 month 36 month 24 month 12 month 36 month 24 month 12 month None 36 month 24 month 12 month 36 month 36 month 36 month 36 month 36 month 36 month 24 month 24 month 24 month 24 month 24 month 24 month
P a g e | 42
Appendix B. Full Data Tokyo, Japan

ISP NTT East NTT East NTT East J:COM J:COM J:COM J:COM J:COM J:COM Yahoo BB Yahoo BB Yahoo BB Yahoo BB Yahoo BB Yahoo BB Yahoo BB Yahoo BB Yahoo BB NTT DoCoMo NTT East Network Technology Fiber Fiber Fiber Cable Cable Cable Cable Cable Cable Fiber ADSL ADSL ADSL ADSL ADSL ADSL ADSL ADSL Wireless (4G LTE) Wireless (3G WCDMA (HSDPA HSUPA)) Wireless (3G DCHSDPA) Wireless (4G DCHSDPA) Wireless (3G DCHSDPA) Bundled Services Internet Internet, Phone Internet, TV Internet Internet Internet, Phone Internet, TV Internet Internet, Phone, TV Internet Internet Internet, Phone Internet Internet, Phone Internet Internet Internet, Phone Internet, Phone Internet Internet Download Speed 200 200 200 12 40 40 40 160 160 200 12 12 26 26 50 50 50 50 75 54 Upload Speed 200 200 200 2 2 2 2 10 10 200 1 1 1 1 3 12.5 3 12.5 25 Price (USD/PPP) 42.40 47.11 55.11 37.50 51.82 42.40 44.68 56.53 85.24 26.85 33.22 48.22 36.04 51.05 36.99 39.81 51.99 54.81 53.70 45.22 Data Cap (GB) None None None None None None None None None None None None None None None None None None 5 None Contract Length 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months 24 months -
Yahoo BB Softbank Yahoo BB Softbank Yahoo BB Softbank
Internet Internet Internet
7.2 42 76
5.7 5.7 10
39.30 34.81 53.70
None None 5
24 months 24 months
P a g e | 43
Appendix B. Full Data Toronto, Canada

ISP Acanac Acanac Acanac Acanac Acanac Acanac Acanac Acanac Acanac Bell Bell Bell Bell Bell Bell Cogeco Cogeco Cogeco Cogeco Nexicom Nexicom Nexicom Rogers Rogers Rogers Teksavvy Teksavvy Teksavvy Teksavvy Teksavvy Teksavvy Teksavvy Teksavvy Teksavvy Teksavvy Velcom Velcom Velcom Velcom Network Technology DSL DSL DSL DSL DSL DSL Cable Cable Cable Fiber Fiber Fiber Fiber Fiber Fiber Cable Cable Cable Cable DSL DSL DSL Cable Cable Cable DSL DSL DSL DSL DSL DSL DSL DSL Cable Cable DSL DSL DSL DSL Bundled Services Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet Internet Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 12 12 12 16 16 16 28 28 28 5 15 15 25 50 175 14 20 30 55 12 16 25 28 32 28 12 12 12 16 16 16 25 25 28 28 12 12 16 16 Upload Speed 1 1 1 8 8 8 1 1 1 1 10 10 50 175 1 1.5 2 2 1 1 7 1 1 1 1 1 1 1 1 1 7 7 1 1 1 1 1 1 Price (USD/PPP) 36.02 37.70 40.94 38.48 40.12 43.43 32.78 37.70 42.58 30.29 40.94 128.69 49.14 65.53 106.52 49.96 49.12 57.34 90.12 46.68 50.78 63.89 50.79 59.01 93.86 32.78 34.42 45.07 35.24 37.70 49.17 43.43 63.93 38.48 50.78 32.78 43.43 35.24 47.50 Data Cap None None None None None None None None None 15 75 300 125 250 300 80 80 175 250 None None None 120 150 120 75 300 None 75 300 None 300 None 300 None 400 None 400 None Contract Length 12 month 6 month Month to month 12 month 6 month Month to month 12 month 6 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 12 month 12 month 12 month 12 month 24 month 24 month 24 month Month to month Month to month 24 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month
P a g e | 44
Appendix B. Full Data Toronto, Canada (Continued)

ISP Velcom Velcom Velcom Bell Bell Bell Bell Rogers Rogers Rogers Rogers Rogers Rogers Rogers Rogers Rogers Rogers Rogers Rogers Rogers Telus Telus Network Technology DSL DSL Cable Wireless (LTE) Wireless (LTE) Wireless (LTE) Wireless (LTE) Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Wireless Bundled Services Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 25 25 28 100 100 100 100 7.2 7.2 7.2 7.2 21 21 21 100 100 100 100 100 100 75 75 Upload Speed 7 7 1 50 50 50 50 5.76 5.76 5.76 50 50 50 50 50 50 Price (USD/PPP) 40.94 60.61 38.48 32.70 39.61 34.49 32.70 38.30 46.57 58.86 75.25 8.20 20.49 81.96 17.88 30.17 42.47 58.86 75.25 42.47 28.69 49.18 Data Cap (GB) 400 None 300 0.1 0.1 0.1 0.1 3 5 10 15 0.1 0.25 1.5 0.1 0.5 2 5 9 10 2 6 Contract Length Month to month Month to month Month to month Month to month 12 month 24 month 36 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month, 12, 24, or 36 Month to month, 12, 24, or 36 Month to month, 12, 24, or 36 Month to month, 12, 24, or 36 Month to month, 12, 24, or 36 36 month Month to month, 12, 24, or 36 Month to month, 12, 24, or 36
P a g e | 45
Appendix B. Full Data Washington, DC, USA

ISP Comcast Comcast Comcast Comcast Comcast Comcast Comcast RCN RCN RCN RCN RCN RCN RCN RCN RCN Verizon Verizon AT&T Clearwire Sprint Sprint Sprint T-Mobile T-Mobile T-Mobile Verizon Verizon Verizon Network Technology Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable Cable DSL DSL Wireless (LTE) Wireless Wireless (WiMax) Wireless (WiMax) Wireless (WiMax) Wireless (HSPA+) Wireless (HSPA+) Wireless (HSPA+) Wireless (LTE) Wireless (LTE) Wireless (LTE) Bundled Services Internet Internet Internet, Phone, TV Internet, TV Internet Internet, Phone, TV Internet Internet Internet, Phone, TV Internet, TV Internet Internet, Phone, TV Internet, TV Internet Internet, Phone, TV Internet, TV Internet Internet, Phone, TV Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 6 20 20 20 30 30 105 25 25 25 50 50 50 75 75 75 15 15 6 10 10 10 42 42 42 12 12 50 Upload Speed 1 4 4 4 6 6 10 2 2 2 6 6 6 6 6 6 5 5 1 1 1 1 5 5 20 Price (USD) 49.95 62.95 99.00 69.00 72.95 139.00 105.00 39.99 89.99 79.99 49.99 99.99 89.99 79.99 124.99 114.99 43.77 89.99 50.00 49.99 79.99 49.99 34.99 39.99 49.99 79.99 50.00 80.00 144.95 Data Cap (GB) 300 300 300 300 300 300 300 None None None None None None None None None None None 5 None 12 6 3 2 5 10 5 10 None Contract Length 24 month 24 month 24 month 24 month 24 month 24 month 24 month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month Month to month 24 month 24 month Month to month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 24 month 12 month
NOTE: Verizon Television service offered in a partnership with DirecTV.
P a g e | 46
Appendix B. Full Data Zrich, Switzerland

ISP Green Green Green Green Green Green Orange Sunrise Sunrise Sunrise Sunrise Sunrise Sunrise Swisscom Swisscom Swisscom Swisscom Swisscom UPC UPC UPC UPC UPC UPC UPC UPC UPC VTX VTX VTX VTX Orange Orange Sunrise Sunrise Sunrise Sunrise Swisscom Swisscom Swisscom Network Technology DSL DSL DSL Fiber Fiber Fiber DSL DSL DSL DSL DSL DSL DSL DSL Fiber DSL Fiber Fiber Cable Cable Cable Cable Cable Cable Cable Cable Cable DSL DSL DSL Fiber Wireless Wireless Wireless Wireless Wireless Wireless Wireless (HSPA) Wireless (HSPA) Wireless (HSPA) Bundled Services Internet, Phone Internet, Phone Internet, Phone Internet Internet Internet Internet, Phone Internet, Phone Internet Internet, Phone, TV Internet, Phone Internet, Phone Internet, Phone, TV Internet Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone, TV Internet Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone Internet, Phone, TV Internet Internet, Phone, TV Internet, Phone Internet, Phone Internet, Phone Internet, Phone Internet Internet Internet Internet Internet Internet Internet Internet Internet Download Speed 10 20 30 50 100 100 5 5 10 10 15 15 20 10 10 20 20 50 10 25 25 25 50 50 50 100 100 10 12 20 50 ------7.2 7.2 42 Upload Speed 1 2 3 5 5 20 0.5 1 1 1 1 1 2 2 1 2 2 5 1 2.5 2 2.5 5 5 5 7 7 ----------2 2 5.8 Price (USD/PPP) 42.76 51.32 64.47 77.63 90.79 150.00 32.24 38.82 45.39 62.50 51.97 75.66 82.24 32.24 65.13 45.39 82.24 117.76 25.66 32.89 36.18 38.82 39.47 45.39 52.50 49.34 65.66 22.37 30.92 37.50 58.55 12.50 32.24 29.61 32.24 38.82 51.97 12.50 32.24 55.92 Data Cap (GB) ------None None None None None None None None None None None None ---------None None None -1 5 1 10 10 10 0.5 5 10 Contract Length 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12 month 12 month --12 month 12 month -12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12 month 12, 24 month 12, 24 month 12, 24 month -12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month 12, 24 month
P a g e | 47
Appendix C: Sources for Pricing Data

Appendix C. Sources for Pricing Data
City Amsterdam Amsterdam Amsterdam Amsterdam Amsterdam Amsterdam Amsterdam Berlin Berlin Berlin Berlin Berlin Berlin Berlin Berlin Bristol Bristol Bristol Bristol Bristol Bucharest Bucharest Bucharest Bucharest Bucharest Bucharest Bucharest Bucharest Bucharest Bucharest Chattanooga Chattanooga Chattanooga Country Netherlands Netherlands Netherlands Netherlands Netherlands Netherlands Netherlands Germany Germany Germany Germany Germany Germany Germany Germany United States United States United States United States United States Romania Romania Romania Romania Romania Romania Romania Romania Romania Romania United States United States United States ISP KPN Solcon Tele2 Telfort T-Mobile UPC Ziggo 1&1 Deutsche Telekom E-plus Kabel Deutschland O2 TeleColumbus Versatel Vodafone AT&T BVU CenturyLink Charter Verizon ALLNET Comtel DCN Telecom iLink Madnet Mediasat Orange RCS & RDS Romtelcom UPC AT&T Comcast EPB Website http://www.kpn.com/prive/home.htm http://www.solcon.nl/particulier/telefonie http://www.tele2.nl/ http://www.telfort.nl/ http://www.t-mobile.nl/home http://www.upc.nl/internet/ https://www.ziggo.nl/#producten/internet/ http://dsl.1und1.de/ http://www.t-mobile.de/ http://www.eplus.de/Kundenservice/ http://www.kabeldeutschland.de/ http://dsl.o2online.de/ http://www.telecolumbus.de/ http://www.versatel.de/dsl/angebote.php http://www.vodafone.de/privat/mobiles-internet-dsl.html http://www.att.com/shop/internet.html http://www.bvu-optinet.com/ http://www.centurylinkquote.com/tennessee/bristol http://www.charter.com/storefront/index.jsp http://www.verizonwireless.com/b2c/planinformation/?page=mobileBroadband http://www.allnet.ro/acasa http://www.comtelnetworks.ro/internet_acasa.php http://www.dcn.ro/produse.html http://www.ilink.ro/rezidential/internet/ http://www.madnet.ro/acasa/ http://www.mediasat.ro/tooway_abonamente.html http://www.orange.ro/internet-mobil/colibri/ http://www.rcs-rds.ro/internet-digi-net/cablelink/ http://www.romtelecom.ro/personal/ http://www.upc.ro/internet/ http://www.att.com/u-verse/explore/offer-details.jsp http://www.comcast.com/Corporate/shop/productovervie w-tp99tv39.html https://epbfi.com/
P a g e | 48
Appendix C. Sources for Pricing Data (Continued)

City Chattanooga Chattanooga Copenhagen Copenhagen Copenhagen Copenhagen Copenhagen Copenhagen Copenhagen Copenhagen Copenhagen Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Hong Kong Hong Kong Hong Kong Hong Kong Lafayette Lafayette Lafayette Lafayette London London London Country United States United States Denmark Denmark Denmark Denmark Denmark Denmark Denmark Denmark Denmark Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland China China China China United States United States United States United States United Kindgom United Kindgom United Kindgom ISP T-Mobile Verizon ComX DLG Tele Energimidt Fullrate Perspektiv Stofa TDC Telenor Telia Digiweb eircom Imagine Magnet Meteor O2 Onwave Ripplecom Smart Telecom Three Vodafone Ireland 3 in HK City Telecom Limited i-cable PCCW AT&T Cox LUS T-Mobile BT O2 Orange Website http://www.t-mobile.com/shop/plans/mobile-broadbandplans.aspx http://www.verizonwireless.com/b2c/planinformation/?page=mobileBroadband http://www.comx.dk/internet/priser http://www.dlgtele.dk/privat/bredbaand/ http://www.energimidt.dk/ http://www.fullrate.dk/privat/bredbaand/ http://www.perspektivbredband.dk/ http://www.stofa.dk/bredbaand/hastigheder-og-priser http://privat.tdc.dk/ http://www.telenor.dk/privat/bredbaand/ http://ww3.telia.dk/bredbaand/priser/ http://www.digiweb.ie/home/broadband/dsl/index.html http://www.eircom.net/pageA/?extlink=Products http://www.imagine.ie/index.html https://www.magnet.ie/ http://www1.meteor.ie/mobilebroadband/billpay/ http://www.o2online.ie/o2/shop/broadband/modems.php http://www.onwave.ie/ http://www.ripplecom.net/home-broadband http://www.smarttelecom.ie/home_broadband.aspx http://www.three.ie/products_services/broadband/index.html http://www.vodafone.ie/ http://www.three.com.hk/website/appmanager/ http://www.hkbn.net/2012/broadband.html http://service.i-cable.com/broadband/home.html http://www.netvigator.com/chi/index.php http://www.att.com/shop/internet.html http://ww2.cox.com/residential/home.cox http://www.lusfiber.com/index.php/internet/pricing-guide http://www.t-mobile.com/shop/plans/mobile-broadbandplans.aspx http://www.productsandservices.bt.com/consumerProducts/d isplayCategory.do?categoryId=CON-TOTAL-BB-R1 http://www.o2.co.uk/broadband http://www.orange.co.uk/
P a g e | 49

City London London London London London London Los Angeles Los Angeles Los Angeles Los Angeles Los Angeles Los Angeles Mexico City Mexico City Mexico City Mexico City Mexico City Mexico City Mexico City Mexico City New York New York New York New York New York New York New York New York Paris Paris Paris Paris Paris Paris Country United Kindgom United Kindgom United Kindgom United Kindgom United Kindgom United Kindgom United States United States United States United States United States United States Mexico Mexico Mexico Mexico Mexico Mexico Mexico Mexico United States United States United States United States United States United States United States United States France France France France France France ISP PlusNet Sky Talk Talk Three.co.uk Virgin Vodafone AT&T Clear Sprint TimeWarner T-Mobile Verizon Axtel-Acceso Universal Cablevision Iusacell Iusacell- Totalplay Maxcom Megacable Movistar Telcel AT&T Clear New York Connect RCN Sprint Time Warner T-Mobile Verizon Bouygues Telecom Darty Free Orange SFR Teleconnect Website http://www.plus.net http://www.sky.com/shop/broadband-talk/ http://www.sky.com/shop/broadband-talk/ http://www.three.co.uk/ http://store.virginmedia.com/broadband.html http://www.vodafone.co.uk/personal/index.htm http://www.att.com/shop/internet.html http://www.clear.com/plans http://shop.sprint.com/mysprint/shop/plan/ https://order.timewarnercable.com/OfferList.aspx http://www.t-mobile.com/shop/plans/mobile-broadbandplans.aspx http://www.verizonwireless.com/b2c/planinformation/?page=mobileBroadband http://www.axtel.mx/servicios/casa/internet/acceso_univ ersal/internet_mas_telefono http://www.cablevision.net.mx/internet http://www.iusacell.com.mx/ http://www.totalplay.com.mx/ http://www.maxcom.com/ http://www.megacable.com.mx/internet.php http://www.movistar.com.mx/Internet-Planes-Q http://www.bat.telcel.com/equipos_tarjetas.html http://www.att.com/shop/internet.html http://www.clear.com/packages/details/id/off0040p http://www.nyct.net/priceplans/pp_res_cable.html http://www.rcn.com/new-york/high-speedinternet/services-and-pricing# http://shop.sprint.com/mysprint/shop/plan/ https://order.timewarnercable.com/OfferList.aspx http://www.t-mobile.com/shop/plans/mobile-broadbandplans.aspx http://www22.verizon.com/home/fiosinternet/#plans http://www.bbox.bouyguestelecom.fr/ http://www.dartybox.com/ http://www.free.fr/adsl/internet.html http://abonnez-vous.orange.fr/ http://adsl.sfr.fr/ http://www.teleconnect.fr/
P a g e | 50

City Prague Prague Prague Prague Riga Riga Riga Riga San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco San Francisco Seoul Seoul Seoul Tokyo Tokyo Tokyo Tokyo Tokyo Toronto Toronto Toronto Toronto Toronto Toronto Country Czech Republic Czech Republic Czech Republic Czech Republic Latvia Latvia Latvia Latvia United States United States United States United States United States United States United States United States United States United States United States United States South Korea South Korea South Korea Japan Japan Japan Japan Japan Canada Canada Canada Canada Canada Canada ISP O2 T-Mobile UPC Vodafone Baltcom Balti-Com Lattelecom Tele2 Astound AT&T Comcast i-Step Communications LMi.net Monkeybrains Sonic.net Sprint T-Mobile Unwireline Ltd. Verizon Webpass KT LGplus SK J:COM NTT DoCoMo NTT East Yahoo BB Yahoo BB Softbank Acanac Bell Cogeco Nexicom Rogers Teksavvy Website http://www.o2.cz/osobni/en/internet/ http://www.t-mobile.cz/ http://www.upc.cz http://www.vodafone.cz/ http://www.baltcom.lv/lv/baltcom/ http://www.balticom.lv http://www.lattelecom.lv/majai/ http://www.tele2.lv/ http://www.astound.net/home/bundles/packages.php http://www.att.com/shop/internet/index.jsp?wtSlotClick= 1-007CEY-0-5&tab=2#fbid=l3EqoqFwE5k https://www.comcast.com/shop/buyflow2/products.cspx? inflow=1&back=1 http://www.istep.com/internet/ http://www.lmi.net/services/high-speed-wireless http://monkeybrains.net sonic.net http://shop.sprint.com/mysprint/shop/plan/plan_wall.jsp ?tabId=pt_data_plans_tab&flow=AAL&planFamilyType= http://www.t-mobile.com/shop/plans/mobile-broadbandplans.aspx http://www.unwirelineltd.com/consumer.php http://www.verizonwireless.com/b2c/planinformation/?page=mobileBroadband http://www.webpass.net http://shop.olleh.com/weblogic/HomeInternetServlet http://www.uplus.co.kr/ http://www.skbroadband.com/ http://www.jcom.co.jp/services/ http://www.nttdocomo.co.jp/service/data/xi/ http://flets.com/hikariportable/ http://bbpromo.yahoo.co.jp/adsl/ http://mb.softbank.jp/ http://www.acanac.com/ http://www.bell.ca/Bell_Internet http://www.cogeco.ca/web/on/en/residential/ http://www.nexicom.net/residential/internet/dsl.php https://www.orderrogers.ca/ http://teksavvy.com/en/res-internet.asp
P a g e | 51

City Toronto Toronto Washington, DC Washington, DC Washington, DC Washington, DC Washington, DC Washington, DC Washington, DC Zurich Zurich Zurich Zurich Zurich Zurich Country Canada Canada United States United States United States United States United States United States United States Switzerland Switzerland Switzerland Switzerland Switzerland Switzerland ISP Telus Velcom AT&T Clearwire Comcast RCN Sprint T-Mobile Verizon Green Orange Sunrise Swisscom UPC VTX Website http://www.telusmobility.com/en/ http://www.velcom.ca/pricesontariodsl.htm http://www.att.com/shop/internet.html http://www.clearwire.com http://www.comcast.com/Corporate/shop/productovervie w-tp99tv39.html http://www.rcn.com/dc-metro/ http://shop.sprint.com/mysprint/shop/plan/plan_wall.jsp ?tabId=pt_data_plans_tab&flow=AAL&planFamilyType= http://www.t-mobile.com/shop/plans/mobile-broadbandplans.aspx http://www.verizonwireless.com/b2c/planinformation/?page=mobileBroadband http://www.green.ch/enUS/PrivateCustomers.aspx http://shop.orange.ch/en/plans/icat/internet http://www1.sunrise.ch/ http://www.swisscom.ch/res/ http://www.upc-cablecom.ch/en/b2c.htm http://www.vtx.ch/De
P a g e | 52
[page intentionally left blank]
P a g e | 53
2012 New America Foundation This report carries a Creative Commons license, which permits re-use of New America content when proper attribution is provided. This means you are free to copy, display and distribute New Americas work, or include our content in derivative works, under the following conditions: Attribution. You must clearly attribute the work to the New America Foundation, and provide a link back to www.Newamerica.net. Noncommercial. You may not use this work for commercial purposes without explicit prior permission from New America. Share Alike. If you alter, transform, or build upon this work, you may distribute the resulting work only under a license identical to this one. For the full legal code of this Creative Commons license, please visit www.creativecommons.org. If you have any questions about citing or reusing New America content, please contact us.
Main Office
1899 L Street, NW Suite 400 Washington, DC 20036 Phone 202 986 2700 Fax 202 986 3696
California Office
921 11th Street Suite 901 Sacramento, CA 95814 Phone 916 448 5189
P a g e | 54

The Cost of Connectivity

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

The Cost of Connectivity

Uploaded by

Copyright:

Available Formats

New America Foundation

The Cost of Connectivity

New America Foundation

New York, New York San Francisco, California Washington, DC

new america foundation

Section 1: Triple Play Rankings

new america foundation

Table 1. Triple Play Rankings (Internet, Phone, and TV Bundles)

new america foundation

Section 2: What Can You Get For $35?

new america foundation

What can speed do for you?

new america foundation

Section 3: Speed Leaders

Table 3. Wired Speed Leaders

new america foundation

Table 4. Wireless Speed Leaders

new america foundation

new america foundation

new america foundation

new america foundation

new america foundation

http://www.dslreports.com/shownews/The-PressRealizes-The-FiOS-Party-Is-Over-107639 [accessed July 17, 2012].

Federal Communications Commission, Internet Access

new america foundation

http://timesfreepress.com/news/2012/jun/14/comcastasked-to-change-ad-claims/ [accessed July 17, 2012].

new america foundation

new america foundation

Appendix B: Full Data Set

new america foundation

Appendix B. Full Data Amsterdam, Netherlands

Continued on the following page.

new america foundation

Appendix B. Full Data Amsterdam, Netherlands (Continued)

new america foundation

Appendix B. Full Data Berlin, Germany

Continued on the following page.

new america foundation

Appendix B. Full Data Berlin, Germany (Continued)

new america foundation

Appendix B. Full Data Bristol, Virginia, USA

*CenturyLink television offered in a partnership with DirecTV.

new america foundation

Appendix B. Full Data Bucharest, Romania

Continued on the following page.

new america foundation

Appendix B. Full Data Bucharest, Romania (Continued)

new america foundation

Appendix B. Full Data Chattanooga, Tennessee, USA

new america foundation

Appendix B. Full Data Copenhagen, Denmark

Continued on the following page.

new america foundation

Appendix B. Full Data Copenhagen, Denmark (Continued)

new america foundation

Appendix B. Full Data Dublin, Ireland

new america foundation

Appendix B. Full Data Dublin, Ireland (Continued)

new america foundation

Appendix B. Full Data Hong Kong, China

new america foundation

Appendix B. Full Data Lafayette, Louisiana, USA

new america foundation