Do you have screenshots of Entourage 2004 configurations?

Applies to: Grid System Instructions for Setting Up Entourage 2004 Open Entourage and choose Tools from the menu bar at the top of the screen:

Now click Accounts, which will bring up the Accounts Window:

If you need to change an Entourage profile that is already set, skip to here. Otherwise, if you are setting up a new mail profile in Entourage, click the New button, and then click Mail:

Now you will see the Assistant for adding a new profile, and the first thing it will ask you for is a Display Name:

After you enter a proper name like "John Smith", click on the right arrow on the lower right hand side of the window. Now enter the email address that you want as the return address on all your outgoing mail like: johnsmith@johnsmith.com

Now click on the right arrow on the lower right hand side of the window.

The next item asks what type of server your incoming mailserver is. Choose POP3. Then enter your Incoming Mailserver in the next field, which is: mail.modwest.com Now enter an Outgoing Mailserver. The Outgoing Mailserver should be the outgoing mailserver provided by your ISP where you get your own internet connectivity. You will need to contact your ISP and ask them what this setting should be. Usually it is something like: mail.yourisp.com

After inputting Incoming and Outgoing mailservers, click on the right arrow. Now you will be asked for an Account Name and Password. Enter your Modwest Mailbox Login Name (not email address) and Password here exactly as you did when creating mailboxes in your Control Panel or when you first signed up for hosting (your FTP username is also a Mailbox Login Name).

If you forgot the mailbox login names, you can see a list of them in your Mailboxes & Settings in OnSite. The mailbox login name is the same as the mailbox name and looks like: johnsmith not johnsmith@johnsmith.com Also on this screen, check the "Save password in my Mac OS keychain" box for your convenience. Now click on the right arrow. Now click Finish.

That process will create a mail account profile in the Accounts window:

If you already had a mail profile setup in Entourage, or if you just finished setting one up as described above, then click the account that you would like to modify. In our case it was the John Smith Email (POP) listed in the Accounts window above. Then click the Edit button on the top. That will bring up the Account Settings tab of the Edit Account window:

Make sure that Recieving mail POP server is mail.modwest.com. Also make sure that the Account ID and Password has your correct Modwest mailbox login name password filled in. The Modwest POP server should work fine on the default receiving options. If you would like to check these settings click on the "Click here for advanced receiving options" button below the Incoming Mailserver. Our POP server does not require a secure connection. In addition you should not override the default POP port (110) or use a secure password:

Make sure that the SMTP Mailserver is set to whatever your Internet Service Provider (ISP) says that it should be. You must contact your ISP where you get your own internet access to find out what the correct setting is for this item. All ISPs that provide an internet connection for your computer in your home or office should also provide you with an outgoing mailserver so that you can send mail from your own computer. Usually the server name is something like: mail.yourisp.com or smtp.yourisp.com You will have to also ask your ISP whether you should check the box that says "SMTP server requires authentication". With most ISPs you will not need to check this item. However, if your ISP tells you to check this item, then also click the "Click here for advanced sending options." button below the Outgoing Mailserver. Check the box that says "My Server Requires Authentication". Click the radio button next to "Log on using:" and fill in your username and password that you use to sign on with your ISP, not your Modwest login name and password. Check the "Save password in my Mac OS keychain" box for your convenience.

Click in the Edit Accounts window, which will bring you back to the Edit Accounts window, where you will click the OK button. Entourage 2004 setup is complete. You may now click the "Send and Receive" button from the Entourage Button Bar.

Entourage Troubleshooting Guide

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow. Should you get stuck along the way, our support team are on hand to assist you. Your customised mail settings are as follows: Email Address: you@your-domain.com Incoming (POP) server: pop.your-domain.com Outgoing (SMTP) server: smtp.your-domain.com Account / User Name: you@your-domain.com SMTP Authentication: On (same Username as POP)

SMTP Port: 587 Click here to see settings for another email address. Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

Print Email

Troubleshooting account setup for Entourage

Launch Entourage
1. Launch Entourage 2. Click on the Entourage menu item and select Account Settings

Select the relevant account

3. Select the relevant account and then double-click to open the settings for that account

Edit Account
4. This will bring up the Edit Account window. Select the Account Settings tab. 5. Ensure that your settings look like the settings shown in this screenshot. In particular, check that: * Account name displays your chosen name for this account e.g. Work email * Include this account in my Send & Receive All schedule is checked * Name displays your From name (which will appear in the From field in all your emails) * E-mail address is you@your-domain.com * Account ID displays your full email address e.g. your-name@your-domain.co.za * POP Server displays pop.your-domain.co.za * SMTP server displays smtp.your-domain.co.za * Password is the one specified in konsoleH 6. Once your settings look like the settings shown in this screenshot, click on the Click here for advanced receiving options button

Check Advanced Receiving Options

7. Ensure that none of the boxes are checked, then click the top left square to close that window and return to the main Edit Account screen.

Advanced sending options

8. Click on the Click here for advanced sending options button 9. Ensure that your settings look like the settings shown in this screenshot. In particular, check that the SMTP server requires authentication checkbox is ticked and Use same settings as incoming mail server is selected. 10. Click the top left square to close that window and return to the main Edit Account screen. Click on the Options tab.

Account options
11. Ensure that your settings look like the settings shown in this screenshot. In particular, make sure that no checkboxes are ticked. 12. Click OK to close the window and save any changes if it prompts you. Close the Accounts window.

Edit Schedules
13. Click on the Tools menu at the top, hover over Run Schedule and then select Edit Schedules

Send and Receive All

14. Select the Send & Receive All schedule and click the Edit button at the top

Schedule settings
15. Ensure that your settings look like the settings shown in this screenshot. In particular, check that Repeating Schedule Every __ Minutes is set to 10 minutes. 16. Click OK to close that window and return to your Inbox. You should now be able to send and receive email.

Setting Up Entourage 2004/2008 Using IMAP

Last updated April 18, 2011 3:12:26 PM PDT Give more feedback
Follow these steps to set up Entourage 2004 and 2008 to access your UCSD e-mail account using Internet Message Access Protocol (IMAP). Before you start, you need your: Active Directory (AD) username and password (If you forgot your

password, reset it.) Department's incoming mail server if you're not on the central campus mail server (mail.ucsd.edu) Open Entourage by clicking the icon in your dock or in the Applications menu. Click Tools, then Accounts.

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1. Open the Tools menu.

2. Create a new account.

Click New.

3. Enter information using the Account Setup Assistant.

Enter your UCSD e-mail address in the format: username@ucsd.edu. Click the arrow in the lower-right to continue.

4. Enter your account information.

Enter the following information: o Your name: Your full name, including spaces and capitalization o E-mail address: Your UCSD e-mail address in the format: username@ucsd.edu o Account ID: your AD username (the part before the @ symbol) o Password: Your AD password (If you don't enter your password, Entourage requires you to enter it each time you open it.) o Incoming mail server type: Select IMAP. Outgoing mail server: o If you have a mail.ucsd.edu account or connect via the on-campus UCSD network, enter smtp.ucsd.edu o If you connect via a non-UCSD Internet Service Provider (ISP) and you dont have a mail.ucsd.edu account, see Sending E-mail from a Non-UC San Diego ISP to find your outgoing mail server. Click the arrow in the lower-right to continue.

5. Verify settings.

Make sure your computer is connected to the network, then click Verify My Settings. Entourage will now verify your settings. This may take a few minutes. Click the arrow in the lower-right to continue.

6. Enter a display name.

Enter your Account name as you want it to appear in the From field of outgoing messages. Click Finish.

7. Set up SSL for send and receive.

With SSL, your computer communicates with UCSD's mail server over an encrypted channel. Open the Accounts window and double-click on your UCSD account. Under Receiving mail click the Click here for advanced receiving options button. Select This IMAP service requires a secure connection (SSL). The default IMAP port will change automatically from 143 to 993. Close the dialog box.

8. Enter outgoing server (SMTP) information.

Under Sending mail click the Click here for advanced sending options button. Select SMTP service requires a secure connection (SSL). Select Override default SMTP port and enter 465 in the SMTP port field. Select SMTP server requires authentication. Select the Log on using radio button. Enter your Active Directory (AD) username in the Account ID field. Your username is usually the part of your e-mail address before the @ symbol.

Enter your Active Directory (AD) password in the password field, then close the dialog box and click OK.

9. Download the SSL certificate.

SSL protocol uses certificates to verify the identity of a server. UCSD uses self-signed certificates. Each time you start Entourage, it prompts you to verify the authenticity of the server until you add the certificate to your system-wide keychain. Download the certificate to your desktop. o Firefox users: hold down the control key and click the hyperlink. Choose Save link and save it to your desktop. Click back to the main desktop, then click Go and select the Utilities folder from the drop-down menu.

10. Add the certificate.

Double-click Keychain Access, then click Certificates. Drag the certificate from your desktop to the Certificates page. You must install root certificates one at a time. Close and restart Entourage.

11. View e-mail message headers.

Every e-mail message contains a header that remains hidden unless you instruct Entourage to display it. The headers are useful when troubleshooting e-mail problems or setting up spam filters. Select a message from your Inbox and double-click it. This opens the message in a new window. Select Internet Headers from the View menu. The header appears in a box above the message. Select the header information, then copy and paste it into either a new email message or text file to save it.

Setting Up Entourage 2004/2008 for Exchange

Last updated October 14, 2010 12:12:15 PM PDT Give more feedback
Follow these steps to set up Entourage 2008 to access your UCSD Exchange account. Before beginning these steps, ensure that: Entourage 2008 is installed but not yet configured for use with Exchange. You have your Active Directory (AD) username and password. Your

username is usually the first part of your UCSD e-mail address (before the @ symbol). If you have forgotten your password, you can reset it. You have an Exchange account in the UCSD Campus Exchange Organization. Open the Go menu at the top of your screen and click Applications. Double-click the Office 2008 folder. Double-click the Entourage icon.

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1. Add a new account.

Click Tools and then Accounts.

2. Continue setup.

Click the New icon at the top left.

3. Select Configure Account Manually.

Select Configure Account Manually at the bottom of the Account Setup Assistant window.

4. Select Exchange.

Select Exchange for Account type. Click OK.

5. Edit Account Settings.

Click Account Settings, then enter what you want to call the Account name.

Enter your first and last name in the Name field under Personal information. Enter your UCSD e-mail address in the E-mail address field. Select Use my account information under Authentication. Enter mail.ucsd.edu in the Exchange server field under Server information.

Select This DAV service requires a secure connection (SSL).

6. Finish setting up your account.

Click the Advanced tab. Enter mail.ucsd.edu/public in the Public folders server field under Public Folder Settings. Click This DAV service requires a secure connection (SSL) Enter ldap.ad.ucsd.edu in the LDAP server field under Directory Settings. Check This server requires me to log on.

Click OK.

Setting Up Entourage 2008 for Exchange with EWS

Last updated December 12, 2011 11:00:48 AM PST Give more feedback
Follow these steps to set up Entourage 2008 w/EWS to access your UCSD Exchange account. Before beginning these steps, ensure that: Entourage 2008 is installed but not yet configured for use with

Exchange. If you already have an existing account configured, you should make sure all of your mail messages, calendar entries, and contacts are seen in Outlook Web Access (OWA), since installing EWS will remove the existing account in Entourage. You have your Active Directory (AD) username and password. Your username is usually the first part of your UCSD e-mail address (before the @ symbol). If you have forgotten your password, you can reset it. You have an Exchange account in the UCSD Campus Exchange Organization. System requirements You will need to have Mac OS X version 10.4.9 (Tiger) or later and the latest Microsoft Office 2008 for Mac 12.2.6 update. Download Microsoft Entourage 2008 for Mac, Web Services Edition. If the installation process does not begin, double click on the EWS-13xx-EN.dmg file on the desktop Double click on the Entourage 2008, Web Services Edition icon. The installer will perform a pre-installation check. Click Continue, then Continue again. Click Continue to agree to the Software License Agreement. Select where you want to install the software. Click Continue then Install. Enter your Admin username/password for your Mac. At the Installation was Successful message, click Close.

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1. Installing Exchange Web Services (EWS)

2. Add a new account.

Open the Go menu at the top of your screen and click Applications. Double-click the Office 2008 folder. Double-click the Entourage icon.

Click Tools and then Accounts.

3. Continue setup.

Click the New icon at the top left.

4. Select Configure Account Manually.

Select Configure Account Manually at the bottom of the Account Setup Assistant window.

5. Select Exchange.

Select Exchange for Account type. Click OK.

6. Edit Account Settings.

Click Account Settings Enter the Account name.

Enter your first and last name in the Name field under Personal information. Enter your UCSD e-mail address in the E-mail address field under Personal information. Select Use my account information under Authentication.

7. Finish setting up your account.

Click the Advanced tab. Enter mail.ucsd.edu in the Exchange server field under Server Information.

Enter turkeyjerky.ad.ucsd.edu in the LDAP server field under Server Information. Check This server requires me to log on and This LDAP server requires a secure connection (SSL). Click OK.

Setting Up Eudora 6.2.x and Above for Mac OS X Using IMAP

Last updated April 18, 2011 3:24:51 PM PDT Give more feedback
Follow these steps to set up Eudora for Mac OS X to access your UCSD e-mail account using Internet Message Access Protocol (IMAP). Before you start, you need your: Active Directory (AD) username and password (If you forgot your

password, reset it.) Department's incoming mail server if you're not on the central campus mail server (mail.ucsd.edu) Open Eudora. Select Preferences from the main menu, then Getting Started. Enter the following under Checking Mail: o User Name: Your AD username (the part of your UCSD e-mail address before the @ symbol) o Mail Server: Your incoming mail server (e.g., mail.ucsd.edu) Enter the following under Sending Mail: o Real Name: Full name, including spaces and capitalization o SMTP Server: smtp.ucsd.edu o Email Address: Your UCSD e-mail address in the format username@ucsd.edu

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1. Enter your account information.

Scroll down to Checking Mail and select IMAP as the Mail Protocol.

2. Set up SSL for SMTP on mail.ucsd.edu.

With SSL, your computer communicates with UCSD's mail server over an encrypted channel. Scroll down the menu on the left side of the Settings window and select SSL. Select the following in the Secure Sockets Layer drop-down menus: o Personality: Dominant o SSL for SMTP: Required (Alternate Port) o SSL for IMAP: Required (Alternate Port)

3. Set up Sending Mail.

Scroll up the menu on the left side of the Settings window and select Sending Mail. Verify that smtp.ucsd.edu is the SMTP Server. Verify that the box next to Allow authorization is checked.

Click OK.

4. Set up SMTP Relay Personality.

Scroll down the menu on the left side of the Settings window and select Personalities. Click New next to Personality, and enter UCSD sending as the Personality Name. Enter the following under Checking Mail: o User Name: The first 8 characters of your Active Directory (AD) username (the part of your UCSD e-mail address before the @ symbol) o Mail Server: Enter smtp.ucsd.edu o Leave both check mail boxes blank. Enter the following under Sending Mail: o Real name: Full name, including spaces and capitalization o SMTP Server: Leave blank o Email address: Use the format, username@ucsd.edu

Send mail whenever sends are done: Check box Use Submisson port (587): blank Allow authorization: Check box Click OK, then click OK again when prompted with Really want to rename this personality. o If prompted, enter your username and click OK.
o o o

5. Finish setting up SMTP Relay Personality.

Select Preferences from the main menu, then Getting Started to re-open the Settings window. Scroll up the menu on the left side of the Settings window and select Sending Mail.

Select UCSD sending from the SMTP Relay Personality drop-down menu.

6. Verify SSL settings for SMTP Relay Personality.

Scroll down the menu on the left side of the Settings window and select SSL. Set Personality to UCSD Sending. Set SSL for SMTP to Required (Alternate Port).

Click OK.

7. Send a test message to SMTP Relay Personality.

Compose a message to a non-ucsd e-mail address (e.g., @gmail.com) and click send. Enter your UCSD Active Directory (AD) password when prompted. The message is now sent. Verify that the message sent by going to the Outbox. A check should appear next to the message you just sent. Enter your Active Directory (AD) password if prompted and you haven't saved it. Every e-mail message contains a header that remains hidden unless you instruct Eudora to display it. The headers help troubleshoot e-mail problems or set up spam filters. Double-click a message from your inbox. This opens the message in a new window.

8. View the headers of an e-mail message.

Click the Blah Blah Blah button in the upper-left corner to display the email header. Select the header information, then copy and paste it into either a new email message or text file to save it. To hide the header information, click the Blah Blah Blah button again.

Setting Up Mail on Mac OS 10.6.x for Exchange

Last updated December 5, 2011 3:58:29 PM PST Give more feedback
Follow these steps to set up Mail on Mac OS X 10.6.x to access your UCSD Exchange account. Before beginning these steps, ensure that: You have your Active Directory (AD) username and password. Your

username is usually the first part of your UCSD e-mail address (before the @ symbol). If you have forgotten your password, you can reset it at adpass.ucsd.edu. You have an Exchange account in the UCSD Campus Exchange Organization.

For help with any of the above requirements, contact your system administrator or the ACT Help Desk. Expand all

1. Add a new account.

Open the Mail application from either the dock or your Applications folder. The Mail Setup window appears if this is the first time you have opened Mail. If you already use Mail, click File, then Add Account. Enter your Full Name, E-mail Address and Password in their relevant fields. Click Continue. If the page summarizing your server information is displayed, click Create and skip to step 4. If "searching for mail servers...." takes more than a minute, click Cancel and then click Continue.

2. Enter incoming server information.

For Account Type, select Exchange 2007. Enter a description (such as "UCSD Exchange") in the Description field. Enter mail.ucsd.edu in the Incoming Mail Server field. Enter your AD username and password in the respective fields. Leave boxes checked to set up Address Book contacts and iCal calendars to synchronize your contacts and calendars with the Exchange server. If you don't want to synchronize these items, deselect by clicking each box. Click Continue. If prompted, under Incoming Mail Security, check the Use Secure Sockets Layer (SSL) box.

3. Finish mail setup.

Verify your information in the Account Summary window. Click Create.

4. Access your Exchange calendar.

Open the iCal application from either the dock or your Applications folder. Your server settings were imported during the Mail account creation process. iCal will populate your calendar with Exchange information. This may take some time, depending on the connection speed and number of items in your calendar. Open the Address Book application from either the dock or your Applications folder. Your server settings and contacts were imported during the Mail account creation process allowing you to access your Exchange profile and Global Address Book contacts.

5. Access your Exchange contacts.

To access contacts in your Exchange profile, use the brown address book icon with the '@' character and the description you entered while setting up your account. To access contacts in the Exchange Global Address List, use the blue address book icon with the 'i' character and the description you entered while setting up your account.

Setting Up Mail for Mac OS X Using IMAP

Last updated April 29, 2011 3:21:49 PM PDT Give more feedback
Follow these steps to set up Mail for Mac OS X to access your UCSD e-mail account using Internet Message Access Protocol (IMAP). Before you start: You need your Active Directory (AD) username and password. If you

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forget your password, you can reset it. If you aren't on the central campus mail server (mail.ucsd.edu), get your department's incoming mail server. Images vary depending on your version of OS X. Open Mail from your dock or open the program from the Applications folder.

1. Open Apple Mail.

2. Enter general information.

The Mail Setup window appears the first time you set up Mail. o Note: For Mac OS 10.6.x, enter your full name, e-mail address, and AD username and password at this step. If "searching for mail servers..." takes more than a minute, click Cancel, and then click Continue. Select IMAP as your Account Type. Enter the name you want to call the account in the Account Description field. Enter your Full Name and E-mail Address in their relevant fields. Click Continue.

3. Enter incoming server information.

Enter mail.ucsd.edu in the Incoming Mail Server field. o Note: For Mac OS 10.6.x, also choose IMAP for Account Type, and enter a description for this account. Enter your AD User Name (the part of your UCSD e-mail address before the @ symbol) and Password in the relevant fields. Click Continue. Mail connects to the incoming mail server to verify your settings.

4. Enter outgoing server information.

Select smtp.ucsd.edu from the Outgoing Mail Server (SMTP) drop-down menu. Check Use Authentication, and enter your AD username and password. Click Continue.

5. Finish mail setup.

Verify your information in the Account Summary window. Click Continue.

6. Open preferences.

Select Preferences from the main Mail menu.

7. Enter advanced settings.

Select Accounts. Select the account you wish to modify from the Accounts list.

Click the Advanced tab. Select Enable this account, if not already selected. Leave the rest of the fields at their default settings.

8. Configure SSL for send and receive.

Select Preferences from the main Mail menu. With SSL, your computer communicates with UCSD's mail server over an encrypted channel. Select the account you wish to modify from the Accounts list. Click the Advanced tab. Click Use SSL. The port number changes automatically from 143 to 993. Set the Authentication field to Password.

9. Open the Server Settings window.

Click the Account Information tab. Click the up/down arrow next to Outgoing Mail Server (SMTP). Click Edit Server List...

10. Add or modify a server.

Click the + sign to add a new server, or double click on the current server to modify or verify settings. Enter smtp.ucsd.edu in the Server Name field.

11. Edit Advanced settings.

Click the Advanced tab. Select Use default ports (25,465,587). Select Use Secure Sockets Layer (SSL). Select Password from the drop-down menu next to Authentication. Enter your AD username and password in the relevant fields. Click OK, then close the window.

12. Verify the server's identity.

Download the certificate to your desktop. o Firefox customers: Hold down the control key and click the hyperlink. Choose Save link and save to your desktop.
Note: SSL protocol uses certificates to verify the server's identity. UCSD uses self-signed certificates. Every time you open the Mail program, it prompts you to verify the server's authenticity until you add the certificate to your system-wide keychain.

Double-click the new digicert.crt file on your desktop. For Leopard (OS 10.5.x), select X509 Anchors from the Keychain dropdown menu when the Add Certificates window appears. For Snow Leopard (OS 10.6.x), the digicert.crt file will automatically be entered into Keychain Access. o Double click DigiCert Security Service CA in Keychain Access. o Click on the right arrow next to Trust.

Select Always Trust in the drop-down menu next to "When using this certificate." Click OK to finish. Close and restart Mail.
o

13. Verify your settings.

Select Preferences from the main Mail menu. Select the account you wish to verify or change from the Accounts list. Verify your e-mail address and name. Verify the Incoming and Outgoing Mail Servers. Verify the User Name and Password. Close the window.

14. Add an additional account.

Select Preferences from the Mail menu. Click the + sign at the bottom left-hand corner of the Accounts window. Enter your new account information following the steps above.

15. Configure attachment settings.

Click Edit on the main menu bar at the top of your screen. Scroll down to Attachments and select Always Insert Attachments at End of Message.

Setting Up Thunderbird 2.x for Mac OS X Using IMAP

Last updated April 19, 2011 8:03:06 PM PDT Give more feedback
Follow these steps to set up Thunderbird 2.x for Mac OS X to access your UCSD e-mail account using Internet Message Access Protocol (IMAP). Before you start, you need your: Active Directory (AD) username and password (if you forgot your

password, reset it). Department's incoming mail server if you're not on the central campus mail server (mail.ucsd.edu) Open Thunderbird. Select Tools and then click Account Settings...

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1. Start your new account setup.

When the New Account Setup window opens, select Email account and click Continue.

2. Add your account identity information.

Enter your name and e-mail address in the Identity window, and click Continue.

3. Add server information.

In the Server Information window, leave IMAP selected, and enter mail.ucsd.edu (or your department's server address, if different) in the Incoming Server field.

Enter smtp.ucsd.edu in the Outgoing Server field, and click Continue.

4. Set up your user name.

In the User Names window, enter the same user name (usually the part of your e-mail address before the @ symbol) in the Incoming User Name and Outgoing User Name fields.

Click Continue.

5. Create your account name.

Enter an Account Name, and click Continue.

6. Verify the information you entered.

If all the information is correct, click Done.

7. Check your mail with Secure Sockets Layer (SSL).

Open the Tools menu, and choose Account Settings. With SSL, your computer communicates with UCSD's mail server over an encrypted channel. Double-click on your account to expand it (if not already expanded), then click Server Settings just below its name. Select SSL under Security Settings. The Port field above will change to 993.

Click OK.

8. Set up the outgoing server.

Click Outgoing Server (SMTP) from the menu on the left and select the default. Click Edit.

Click OK.

9. Continue setting up SSL.

Click the Use name and password check box under Security and Authentication. Enter your Active Directory User Name. Click SSL under Use secure connection. Click OK to close the window, and then click OK to close the Account Settings window.

10. Install the security certificate.

Start your Web browser (Microsoft Internet Explorer works best for this process) and download the certificate.
Firefox customers: o Hold down the Control key when you click the link. o Choose Save link and save to your desktop. Note: SSL protocol uses certificates to verify the server's identity. UCSD uses self-signed certificates. Every time you open Thunderbird, it prompts you to verify the server's authenticity until you add the certificate to your systemwide keychain.

Double-click the new digicert.crt file on your desktop. Select X509 Anchors or System from the Keychain pull-down menu when the Add Certificates window appears.

Click OK.

11. Authorize Keychain Access.

Enter your computer's administrative password and click OK.

Quit Access Keychain, then close and restart Thunderbird.

12. Finish your setup.

Click Send and Receive to check your mail. If the Internet Security Warning window pops up, click Yes. Now your computer can send and receive e-mail securely with Thunderbird.

Setting Up Outlook 2011 for Macintosh Using IMAP

Last updated April 19, 2011 7:59:22 PM PDT Give more feedback
Follow these steps to set up Outlook 2011 to access your UCSD e-mail account using Internet Message Access Protocol (IMAP). Before you start, you need your: Active Directory (AD) username and password (If you forgot your

password, reset it.) Department's incoming mail server if you're not on the central campus mail server (mail.ucsd.edu) Open the Go menu at the top of your screen and click Applications. Double-click on the Office 2011 folder then double-click the Outlook icon. Click Tools and then Accounts.

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1. Open the Tools menu.

2. Create a new account.

Click on the E-mail Account icon.

3. Enter your information.

Enter your UCSD e-mail address in the E-mail address field. Enter your UCSD e-mail password in the Password field. Enter your e-mail username in the User name field. Select IMAP for Type. Enter mail.ucsd.edu in the Incoming mail server field. Check Use SSL to connect (recommended).

Enter smtp.ucsd.edu in the Outgoing server field. Check Override default port and enter 465 in the second field of Outgoing server. Check Use SSL to connect (recommended). Click on Add Account.

4. Outgoing server authentication.

In the Accounts window, click on More Options under Outgoing server. Select User Name and Password for Authentication. Enter your Active Directory username and password. Click OK.

5. Enable download of full message bodies.

Click on Advanced in the Accounts window. Select Always download complete message bodies under the Server Tab. Note: If you would like for complete bodies to be downloaded in all subscribed folders, un-check In Inbox only. Click OK and close the window to finish the setup.

6. View e-mail message headers.

Every e-mail message contains a header. The headers are useful when troubleshooting e-mail problems or setting up spam filters. Select a message from your Inbox Right-click (Control-click) it. Click on View Source The header are the first part of the information found on this page