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Vodafone
INTRODUCTION Vodafone, the British mobile company that entered India after buying Hutchs share and by creating Vodafone Essar in July 2007, has embarked on a major rebranding exercise in the country. The history of Indian mobile industry is not very old, not to mention the industry as a whole in itself is very new to the whole world. Telephones have been serving mankind for quite a long now and can boast of the worlds largest redundant legacy system. Thousands of miles of underground cables run through oceans to connect all the continents. Telecommunication industry as a whole has not seen a major revolution for a long time with the exception of a few new innovations in the type of services and call rated. The advent of wireless communication has brought about a slew of path breaking technological advancements in the way people use and see telephones. From being equipment kept on the side table for talking, it has walked to occupy every persons pocket for all his information needs. Furthermore, the revolution has not ceased and it promises to bring even more of comfort and connectivity while on the move. Recognizing the crucial role that can be played by the telecommunication sector in Indias development, the Government of India in 1999 initiated a number of changes in the telecommunication and regulatory and policy framework. Through these the Government hoped to facilitate an increase in telecommunication penetration, which stood at 1.3% in 1995. The reforms, with an eye on a telecommunication penetration of 15% by 2010, resulted in a flurry of private operators entering the market breaking the monopoly of the incumbent operator Bharat Sanchar Nigam Limited (BSNL). Indias 1.1 billion populations currently boast a mobile telephone penetration rate of just 13 per cent. But it is growing by more than six million subscribers every month, making it the fastest growing market in the world and the focus of the industry. At the start of the decade, India was pretty much a telecom backwater. But now, Indias tele-density has grown by about 100 per cent to 17.16 per cent over the past two years. Last year it actually grew at a faster rate than China for the first time in new mobile phone connections.
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Even as the mobile telephony market in India is booming, the number of fixed line telephone subscribers dropped, suggesting that first-time users of telephones are opting for mobile phones. The number of fixed line subscribers was down to 40.43 million in December as compared to 48.43 million a year ago. Mobile penetration in India is growing rapidly and it is becoming increasingly rare to see anyone without a 'hand-phone' as they are known, whereas growth of internet access at home is much slower. Rather than listing a web address, many billboard ads offer an SMS short-code which people can text to get more information. There are expected to be somewhere around 200 million subscribers by the end of the year, with around six million customers being added every month, so the Indian market is certainly a growth one, with increased mobile internet access expected to push up average revenues per user. Although the average Indian mobile user remains cost-conscious because of low-income living and huge size of mobile subscriber in India uses only SMS or voice services; new and more multifunctional handset with features like cameras, FM radio and mobile video. Also, India is the largest untapped market where the 20% of the total world's population lives. The Indian telecom industry recently witnessed its biggest deal - Vodafone bidding for 67% stake in Hutch-Essar. About Vodafone Vodafone is the world's leading international mobile communications company. It presently has operations in 25 countries across 5 continents and 40 partner networks with over 200 million customers worldwide. Vodafone has partnered with the Essar Group as its principal joint venture partner for the Indian market. The Essar Group is a diversified business corporation with interests spanning the manufacturing and service sectors like Steel, Energy, Power, Communications, Shipping & Logistics and Construction. The Group has an asset base of over Rs.400 billion and employs over 20,000 people.
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monitoring, documentation management, change request management, and more, adds Cotes.
Benefits
ROI realization within 2 years of the SAP ERP rollout Establishment of an award-winning Customer Center of expertise location, lowering operational costs Successful, centralized management and coordination of a global team of system integrators and other resources for effective cost and scope control Significant performance improvements, including reducing processing time from 10 minutes to 10 seconds during data extraction from SAP ERP to business intelligence tools.
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dealt with, automatically extracts all relevant data at the input side, and formats and converts the data on the output side according to type. In addition, it decides how the document is to be a distributed based on rule defined ahead of time. Thus, unstructured data can be converted to file formats such as HTML, XML, PDF, TIFF or text, and can also be tailored according to the respective corporate design, with associated company address, logo, and graphics.
What is EVO? Vodafones largest ever global business transformation programed, driving EVOlution through our world-wide business EVO is implementing a new integrated operating model, supported by a single ERP system across Finance, Supply Chain and Human Resources
Value enhancement A key component of Vodafones business strategy EVO enables Vodafone to: Operate on a global basis with common systems and processes Establish an efficient and cost effective back office operation Maximize its buying power by facilitating purchasing on a global scale Lower transaction costs and in turn generate additional free
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Vodafone Enterprise Central- A new level of visibility and control Vodafone Enterprise Central is a web based tool designed to help you manage your global mobile fleet - providing a single point of access to:
Your latest billing and spend information (Spend Manager solutions) Alerts, notifications and vital updates to the services Vodafone provide Your Vodafone Global Enterprise contacts locally, regionally, and globally Benefits A single place to manage your company's mobile services Simplicity and consistency of service across geographies Time efficiencies through having all Vodafone Global Enterprise services in one place Clear, simple, globally consistent reporting Device Manager Manage your global mobile fleet easily and effectively Device Manager is a sophisticated online service for global businesses that need to fully understand, manage and control the mobile devices they have, ensuring that they are secure and conform to corporate policies. Device Manager provides a cost effective solution that enables your IT department to:
Remotely manage your mobile devices over the air (OTA) Audit device contents Keep the device up to date Install new applications or remove unwanted programs Configure email accounts Lock the device remotely and erase all user data if it is lost or stolen Secure devices with local password protection and data encryption on the device Set Corporate policies Carrier and manufacturer independent, Device Manager operates on all Vodafone networks and supports mobile devices using the dominant smart phone operating systems.
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Benefits Device Manager gives you complete central control of your device fleet. It allows you to:
Reduce the cost and complexity of managing your mobile devices Monitor all your mobile devices 24/7 Install software and applications remotely to thousands of users within minutes anywhere in the world Query devices over the air and effectively diagnose and resolve issues Ensure all devices are totally secure and that only the latest software and applications are used How it works A text message is sent by your IT help desk to the mobile device to download the client software. After the download you have complete control of the device. Your IT help desk will have secure online access to the Device Manager portal where they can view, interrogate and remotely control each of your organizations mobile devices. There are different support roles on the portal, allowing various levels of access to different users within the support team. No additional hardware or software is required. Users simply install the client software on the mobile device over the air so it can then be monitored and controlled remotely by your own IT help desk. You simply pay a small fee per user per month. If your employees experience an issue on their mobile device, Device Manager enables you to query the device over the air and effectively diagnose and resolve issues. You can enable or disable phone functions such as cameras and Bluetooth according to your company policies. If a mobile device containing confidential information is misplaced, it can be remotely locked anywhere in the world at any time of the day. If the device is lost, the contents can be completely erased. You will also be able to take the settings from one device and deploy to another or create a standard application suite for similar devices and deploy it simultaneously to thousands of users within minutes.
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