ORGANIZATION STUDY

All the students of MBA & MIB completing the second semester are to take up a one
month of ORGANIZATION STUDY in an organization of their choice. The objectives
of the study are:
i. To familiarize the students with a business organization
ii. To familiarize them with he different departments in the organization and their
functioning.
iii. To enable the students to understand how the key business process are carried
out in organizations.
iv. Understand how information is used in organization for decision making at
various levels and
v. To relate theory with practice.

The above are required so that they better understand the area wise subjects taught in
their Business Management Programme. This should also prepare the students with
enough understanding about business organizations to enable them to locate problems to
be solved as ‘ Final Year Project’ later in their course. Please Keep in mind the fact
that this is NOT intended to be a problem-solving project, which has to be done in
the final year. Please bear in mind that processes and functions are your focus and not
data from various departments, which should only be used to help you understand the
organization.

Care to be taken when choosing the organization

Try and choose an organization where you will be able to see

a) Operations & Systems
b) Accounts & Finance
c) Personnel & HR
d) Marketing Functions
and their interactions with each other.
The organization chosen need not be very large, but should have all the above functional
areas for you to study. This study is focused on principles and techniques in use and not
on data and information i.e. to gain first hand knowledge about how an organization is
being run.

How to go about the work

a) Have an organization coordinator/guide in the organization. Visit the organization

and have a walk through and to identify and acquaint themselves with the different
departments.
b) Make the organization chart for the organization and try to understand the
functions of the managers/officers and supervisors in the different departments.
Record these observations of yours and clarify with your supervisor to check if the
same is correct.
c) Identify the key functions of each department and try to understand how it is
carried out (the process) For e.g.: Materials department having the purchase
function. Process could be : collect intends, check intends, find suppliers, get
 quotes, decide whom to purchase from, prepare and issue purchase orders, follow
up till delivery is got.
d) Try and interact with personnel and customers (both external & internal) users, to
find if there are problems with the processes. Make record of your findings.
e) Find how the following are done in the organization.

i. New product development

ii. Marketing
- Promotion
- Sale – locating customers
-Qualifying customers
- Contacting customer and making sale
- Order filling
- Payment Collection
iii Operation / Manufacturing
- The operations/Manufacturing process
- Raw Materials and conversion
- Procurement
- Sores
- Production planning and control
- Quality control
iv Accounting and Finance
- A/c systems adopted
- Source & application of funds
- Management of payables and receivables
- Costing system
- Pricing system
- Budgeting and budgetary control
- Financial analysis of a few previous years statements of accounts.
v Personnel & HR
- Recruiting
- Induction
- Training – types & where used (process of training)
- Performance appraisal system
- IR Scenario
- Grievances & Grievance handling
- Discipline
- Separation
Study the extent of use of information technology in different departments and also try
and ascertain the possibility of its use wherever the use is currently less. Do a SWOT
analysis for the organization.

Evaluation
On return to SMS each students will be required to make a presentation of the
study and will also have to submit a written report, which will be used for
evaluation. Please also make it a point to send a joining report (By organization
Guide/Co-ordinator) from the organization within a week of your reporting for the
study . Please mark your attendance daily with the organization Guide. The school shall
also contact the organization guide to receive a confidential feedback report about each
student at the end of the project.
School of Management Studies
Cochin University of Science and Technology
Kochi – 22, Kerala

Evaluation Report

Name of Student : _____________________________________________

Name of the Project : ______________________________________________

Name of the Organizations : _____________________________________________

Period of Study : From ___________________ to ______________

To be filled by your Supervisor at the Organization(Kindly tick in the appropriate box)

1. Regularity Very Regular Regular Not regular
Seriousness and Very serious & Calls for
2. dedication Serious
Dedicated improvement
Manners and
3. courtesy Very courteous Courteous Need to improve
Ability to
4. understand Very able Able Yet to develop
Willingness for Not much
5. hard work Very much willing Willing
willingness shown
Working towards Does work with
6. an objective Partially focused Needs to focus
complete focus
Very much
7. Coverage of topics Average Patchy
Exhaustive
Interest in
Very much Shows some
8. linkages among Not interested
functions interested interest
Capacity to see Somewhat
business as a Can conceive Needs to
9. comprehensive
whole business as a whole widenhorizons
view
OVER ALL PERFORMANCE
10
(Please put your Marks: out of 100)
Other Remarks or Suggestions:

Signature of the Supervisor :

Name :
Office Seal
Designation:

Organisation:

Please Note: Student is required to bring this form in a sealed envelope, duly filled by the
supervisor at the organization.