Advanced SystemCare Diagnose Report v1.

0 Date: 2011/11/23 06:02:55 ---------------------------------01 - Operating System ---------------------------------0101 - Operating System : Windows XP Professional (5.1, Build 2600) Serv ice Pack 3 (2600.xpsp.080413-2111) 0102 - Language : English (Regional Setting: English) 0103 - BIOS : PhoenixBIOS 4.0 Release 6.1 0104 - Processor : Pentium(R) Dual-Core CPU T4300 @ 2.10GH z (2 CPUs) 0105 - Memory : 2936MB RAM 0107 - Page File : 534MB used, 4289MB available 0108 - Windows Dir : D:\WINDOWS 0109 - DirectX Version : DirectX 9.0c (4.09.0000.0904) 0110 - DX Setup Parameters : Not found 0114 - DxDiag Version : 5.03.2600.5512 ---------------------------------02 - Processor ---------------------------------0201 z x2 0202 0203 0204 - Caption ~2094MHz - Current Clock Speed - L1 Cache - L2 Cache : Pentium(R) Dual-Core CPU : 2094MHz : 64.00 KB : 1.00 MB T4300 @ 2.10GH

---------------------------------03 - Video Adapter ---------------------------------0301 y 0302 0303 y 0304 0305 _07 0306 0307 0308 0309 0310 0311 0312 0313 0315 0316 0317 0318 0319 0320 0321 0322 0323 0324 - Card Name - Manufacturer - Chip Type - DAC Type - Device Key Display Memory AdapterRAM Current Mode Monitor Name Driver Name Driver Version Driver Language DDI Version Driver Beta Driver Debug Driver Date Driver Size VDD Mini VDD Mini VDD Date Mini VDD Size Device Identifier Vendor ID : Mobile Intel(R) 4 Series Express Chipset Famil : Intel Corporation : Mobile Intel(R) 4 Series Express Chipset Famil : Internal : Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FF511179&REV : : : : : : : : : : : : : : : : : : 1024.0 MB 1.00 GB 1280 x 800 (32 bit) (60Hz) Plug and Play Monitor igxprd32.dll 6.14.0010.4953 English 9 (or higher) False False 5/22/2008 04:48:46 57344 n/a igxpmp32.sys 5/22/2008 04:48:46 6018464 {D7B78E66-6902-11CF-9061-5BDFA6C2CB35} 0x8086

0325 0326 0327 0334 0335 0336 0337

Device ID SubSys ID Revision ID DDraw Status D3D Status AGP Status Notes

: : : : : : :

0x2A42 0xFF511179 0x0007 Enabled Enabled Not Available No problems found. To test DirectDraw functionality, click the "T To test Direct3D functionality, click the "Tes

est DirectDraw" button above. t Direct3D" button above. 0338 - OpenGL : 5.1.2600.5512 (xpsp.080413-0845)

---------------------------------04 - Memory ---------------------------------0401 0402 0403 0404 0405 0406 0407 0408 0405 0406 0407 0408 Total Memory Free Memory Total Pagefile Free Pagefile Bank Label Speed Total Width Capacity Bank Label Speed Total Width Capacity : : : : : : : : : : : : 2.87 2.41 4.71 4.18 GB GB GB GB

Bank 0 800 MHz 64 Bits 1.00 GB Bank 1 800 MHz 64 Bits 2.00 GB

---------------------------------05 - Network ---------------------------------0501 - Description cket Scheduler Miniport : Atheros AR5007EG Wireless Network Adapter - Pa

0501 - Description : Marvell Yukon 88E8040T PCI-E Fast Ethernet Con troller - Packet Scheduler Miniport ---------------------------------06 - Motherboard ---------------------------------0601 - Model 0602 - Manufacturer : Satellite U400 : TOSHIBA

---------------------------------07 - Sound Device ---------------------------------0701 0702 0703 0704 0705 0706 Description Default Sound Playback Default Voice Playback Hardware ID Manufacturer ID Product ID : : : : : : SRS Labs Audio Sandbox True True SRS\SSCFilter 65535 65535

0707 0708 0709 0710 0711 0713 0714 0715 0716 0717 0718 0719 0720 0721 Test

- Type - Driver Name - Driver Version - Driver attributes - Date and Size - Driver Provider - Min/Max Sample Rate - Static/Strm HW Mix Bufs - Static/Strm HW 3D Bufs - HW Memory - Voice Management - EAX(tm) 2.0 Listen/Src - I3DL2(tm) Listen/Src - Notes DirectSound" button above.

: : : : : : : : : : : : : :

WDM srs_sscfilter_i386.sys 2.07.0007.0000 Final Retail 12/15/2009 14:41:30 SRS Labs, Inc. 4642294, 4642294 4642294, 4642294 4642294, 4642294 4642302 False False, False False, False To test DirectSound functionality, click the " No problems found.

0701 - Description 0702 - Default Sound Playback 0703 - Default Voice Playback 0704 - Hardware ID F52&REV_1000 0705 - Manufacturer ID 0706 - Product ID 0707 - Type 0708 - Driver Name 0709 - Driver Version 0710 - Driver attributes 0711 - Date and Size 0713 - Driver Provider 0714 - Min/Max Sample Rate 0715 - Static/Strm HW Mix Bufs 0716 - Static/Strm HW 3D Bufs 0717 - HW Memory 0718 - Voice Management 0719 - EAX(tm) 2.0 Listen/Src 0720 - I3DL2(tm) Listen/Src 0721 - Notes Test DirectSound" button above.

: : : : : : : : : : : : : : : : : : : :

Conexant HD Audio output False False HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_1179F 1 100 WDM CHDAud.sys 3.47.0001.0000 Final Retail 2/1/2008 05:18:56 Conexant 4642294, 4642294 4642294, 4642294 4642294, 4642294 4642302 False False, False False, False To test DirectSound functionality, click the " No problems found.

---------------------------------08 - Hard Disk ---------------------------------0801 0802 0803 0804 0805 0806 0807 0808 0809 0810 0811 Model Media Type Size Interface Type Driver Date Driver Version Caption Capacity Free Space Drive Type File System : : : : : : : : : : : TOSHIBA MK2555GSX Fixed hard disk media 232.88 GB Serial ATA 7-1-2001 5.1.2535.0 C:\ 107.01 GB 31.66 GB 3-Fixed NTFS

0807 - Caption

: D:\

0808 0809 0810 0811

Capacity Free Space Drive Type File System

: : : :

125.76 GB 99.47 GB 3-Fixed NTFS

---------------------------------09 - Process ---------------------------------0901 - 000 Idle 0901 - 004 System 0901 - 5e8 smss.exe 0901 - 66c csrss.exe 0901 - 684 winlogon.exe 0901 - 6b0 services.exe 0901 - 6bc lsass.exe 0901 - 76c ASCService.exe vanced SystemCare 5 0901 - 788 svchost.exe 0901 - 7c8 svchost.exe 0901 - 7f0 svchost.exe 0901 - 180 svchost.exe 0901 - 3b0 svchost.exe 0901 - 4a4 DevSvc.exe iles\InterVideo\DeviceService 0901 - 4b8 o2flash.exe Flash Memory Card Driver 0901 - 4dc SBAMSvc.exe Software\VIPRE 0901 - 544 SBPIMSvc.exe Software\VIPRE 0901 - 554 TosBtSrv.exe Bluetooth Toshiba Stack 0901 - 228 alg.exe 0901 - 2b0 Explorer.EXE 0901 - 404 svchost.exe 0901 - 410 ItSecMng.exe Bluetooth Toshiba Stack 0901 - 414 igfxtray.exe 0901 - 5cc hkcmd.exe 0901 - 5c8 igfxpers.exe 0901 - 594 SynTPEnh.exe s\SynTP 0901 - 144 SBAMTray.exe Software\VIPRE 0901 - 478 igfxsrvc.exe 0901 - 464 IDMan.exe Download Manager 0901 - 520 ctfmon.exe 0901 - 828 SRSSSC.exe \Audio Sandbox 0901 - 8c4 TosBtMng.exe Bluetooth Toshiba Stack 0901 - 90c IEMonitor.exe Download Manager 0901 - 9ec TosA2dp.exe Bluetooth Toshiba Stack 0901 - 9f8 TosBtHid.exe Bluetooth Toshiba Stack 0901 - a14 TosBtHsp.exe 0 0 0 61 40 4 4 31 4 4 11 4 4 4 4 4 4 4 4 355 4 10 10 8 8 50 76 0 0 0 57 12 0 0 20 0 0 8 0 1 0 0 9 1 1 0 237 0 5 3 15 4 25 normal normal normal high normal normal high normal normal normal normal normal normal normal normal normal normal normal normal normal normal normal normal normal above normal

D:\WINDOWS\system32 D:\WINDOWS\system32 D:\WINDOWS\system32 D:\WINDOWS\system32 D:\WINDOWS\system32 D:\Program Files\IObit\Ad D:\WINDOWS\system32 D:\WINDOWS\system32 D:\WINDOWS\System32 D:\WINDOWS\system32 D:\WINDOWS\System32 D:\Program Files\Common F D:\Program Files\O2Micro D:\Program Files\Sunbelt D:\Program Files\Sunbelt D:\Program Files\Toshiba\ D:\WINDOWS\System32 D:\WINDOWS D:\WINDOWS\system32 D:\Program Files\TOSHIBA\ D:\WINDOWS\system32 D:\WINDOWS\system32 D:\WINDOWS\system32 D:\Program Files\Synaptic D:\Program Files\Sunbelt D:\WINDOWS\system32 D:\Program Files\Internet D:\WINDOWS\system32 D:\Program Files\SRS Labs D:\Program Files\Toshiba\ D:\Program Files\Internet D:\Program Files\Toshiba\ D:\Program Files\Toshiba\ D:\Program Files\Toshiba\

21 normal

8 1 normal 107 57 normal 25 10 normal 127 72 normal 37 22 33 13 25 15 normal 12 normal 25 normal 8 normal

19 normal

Bluetooth Toshiba Stack 0901 - 888 svchost.exe 0901 - f48 wscntfy.exe 0901 - dcc ASC.exe vanced SystemCare 5 0901 - 950 ASCTray.exe vanced SystemCare 5 0901 - c6c ToolBox.exe vanced SystemCare 5 0901 - 14c Sus10_SysExplorer.exe vanced SystemCare 5 0901 - 27c wmiprvse.exe

9 2 normal 17 6 normal 1652 282 normal 76 34 normal

D:\WINDOWS\system32 D:\WINDOWS\system32 D:\Program Files\IObit\Ad D:\Program Files\IObit\Ad D:\Program Files\IObit\Ad D:\Program Files\IObit\Ad D:\WINDOWS\system32\wbem

490 116 normal 103 42 normal 7 4 normal

---------------------------------10 - Service ---------------------------------1001 - Advanced SystemCare Service 5 - [D:\Program Files\IObit\Advanced SystemCa re 5\ASCService.exe] 1001 - Application Layer Gateway Service - [D:\WINDOWS\System32\alg.exe] 1001 - Windows Audio - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - Capture Device Service - ["D:\Program Files\Common Files\InterVideo\Devic eService\DevSvc.exe"] 1001 - Cryptographic Services - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - DCOM Server Process Launcher - [D:\WINDOWS\system32\svchost -k DcomLaunch ] 1001 - DHCP Client - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - DNS Client - [D:\WINDOWS\system32\svchost.exe -k NetworkService] 1001 - Event Log - [D:\WINDOWS\system32\services.exe] 1001 - COM+ Event System - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - Fast User Switching Compatibility - [D:\WINDOWS\System32\svchost.exe -k n etsvcs] 1001 - Help and Support - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - Workstation - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - Network Connections - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - Network Location Awareness (NLA) - [D:\WINDOWS\system32\svchost.exe -k ne tsvcs] 1001 - O2Micro Flash Memory Card Service - ["D:\Program Files\O2Micro Flash Memo ry Card Driver\o2flash.exe"] 1001 - Plug and Play - [D:\WINDOWS\system32\services.exe] 1001 - Remote Access Connection Manager - [D:\WINDOWS\system32\svchost.exe -k ne tsvcs] 1001 - Remote Procedure Call (RPC) - [D:\WINDOWS\system32\svchost -k rpcss] 1001 - Security Accounts Manager - [D:\WINDOWS\system32\lsass.exe] 1001 - VIPRE Antivirus Premium - ["D:\Program Files\Sunbelt Software\VIPRE\SBAMS vc.exe"] 1001 - SB Recovery Service - ["D:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc. exe"] 1001 - Task Scheduler - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - System Event Notification - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - Windows Firewall/Internet Connection Sharing (ICS) - [D:\WINDOWS\system32 \svchost.exe -k netsvcs] 1001 - Shell Hardware Detection - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - System Restore Service - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - SSDP Discovery Service - [D:\WINDOWS\system32\svchost.exe -k LocalService ] 1001 - Windows Image Acquisition (WIA) - [D:\WINDOWS\system32\svchost.exe -k img svc] 1001 - Telephony - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Terminal Services - [D:\WINDOWS\System32\svchost -k DComLaunch] 1001 - Themes - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - TOSHIBA Bluetooth Service - [D:\Program Files\Toshiba\Bluetooth Toshiba S tack\TosBtSrv.exe] 1001 - Windows Management Instrumentation - [D:\WINDOWS\system32\svchost.exe -k netsvcs] 1001 - Security Center - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - Automatic Updates - [D:\WINDOWS\System32\svchost.exe -k netsvcs] 1001 - Wireless Zero Configuration - [D:\WINDOWS\System32\svchost.exe -k netsvcs ] ---------------------------------12 - Event Log ---------------------------------1201 - Time : 11/22/2011 2:35:37 PM 1202 - Source : Dhcp 1203 - Description : Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0017 C483D367. The following error occurred: The operation was canceled by the user . . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. 1201 - Time : 11/21/2011 6:48:20 AM 1202 - Source : DCOM 1203 - Description : DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-553 6-11D1-B726-00C04FB926AF} 1201 - Time 1202 - Source 1203 - Description service StiSvc with arguments 1-BF92-0060081ED811} 1201 - Time 1202 - Source 1203 - Description service StiSvc with arguments 1-BF92-0060081ED811} : : : "" : : : "" 11/21/2011 6:39:55 AM DCOM DCOM got error "%1084" attempting to start the in order to run the server: {A1F4E726-8CF1-11D 11/21/2011 6:39:44 AM DCOM DCOM got error "%1084" attempting to start the in order to run the server: {A1F4E726-8CF1-11D

1201 - Time : 11/21/2011 6:39:26 AM 1202 - Source : Service Control Manager 1203 - Description : The following boot-start or system-start drive r(s) failed to load: AFD Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss sbaphd SbFw SbTis Tcpip Tosrfcom 1201 - Time : 11/21/2011 6:39:26 AM 1202 - Source : Service Control Manager 1203 - Description : The DNS Client service depends on the TCP/IP P rotocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 1201 - Time : 11/21/2011 6:39:26 AM 1202 - Source : Service Control Manager 1203 - Description : The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A dev ice attached to the system is not functioning. 1201 - Time : 11/21/2011 6:39:12 AM

1202 - Source : DCOM 1203 - Description : DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D 1-BF92-0060081ED811} 1201 - Time 1202 - Source 1203 - Description service netman with arguments 1-B1D0-00805FC1270E} : : : "" 11/21/2011 6:39:02 AM DCOM DCOM got error "%1084" attempting to start the in order to run the server: {BA126AE5-2166-11D

1201 - Time : 11/21/2011 6:38:54 AM 1202 - Source : DCOM 1203 - Description : DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-553 6-11D1-B726-00C04FB926AF} ---------------------------------End of file - 17369 Bytes