SABAH SABRINA ASHRAF

FLAT 3,11A VALDA AVE ARNCLIFFE, NSW 2205 Mobile: 0405216035 E-mail:sabahsabrina@yahoo.com

CAREER OBJECTIVE: Dynamic, energetic and reliable person with over 12 months experience of customer service seeking a position in a progressive and challenging environment where my skills can be fully utilized to contribute to the organization. RELEVENT SKILLS:

Over 12 months extensive experience in customer service environment. Good at multi-tasking, positive attitude, punctual. Able to handle complaints and difficult situations. Self motivated, professional, confident & innovative. Passionate about knowledge sharing. Excellent communication and presentation skills. Good interpersonal skills and fluent in English. Proficient with computer systems and windows applications. Good understanding with the cash registers.

KEY ACHIEVEMENT:

Highly commended and regarded by management for excellent performance and team work skills at Kentucky Fried Chicken (KFC), Australia.

EDUCATION: Bachelor of Science (Electrical and Electronic Eng) Ahsanullah University of Science and Technology, Bangladesh. WORK EXPERIENCE: Crew Member Kentucky Fried Chicken (KFC) 500 New Canterbury Road. Dulwich Hill NSW 2203 Responsibility: Delivering a Customer Mania service level to each and every customer. Delivering fantastic products and outstanding restaurant cleanliness at all times. To take customer orders and handle sales and purchases. Dealing with customer issues and inquiries in friendly manner. Accurately handling cash using the till system. Trained new staff individually and in groups. Feb, 2010 May, 2010 May, 2010 Dec, 2010 2005-2009

Customer service assistant Lucky 7 35B Burwood Road, Burwood NSW 2134 Responsibility: Consult with customers about their needs. Take payments from customers. To ensure cleanliness of the store.

INTERESTS: Photography, Traveling. REFEREES: Available upon request.