Professional Documents
Culture Documents
Implementation:
Short run: Krista should give more tasks to all the employees and
make them responsible. By doing that, she will have more free time to
spend with customer and try to find what is their needs. She should
try to spend more time outside of her office.
Medium run: Krista should look for useless expenses and try to
reduce them so revenue can increase. If revenue increases then
Krista salaries will increase to. She should talk to other fitness
employees to find out what can improve GoodLife. She should
look for student to help GoodLife in exchange giving them 40
hours. She should be more focused on how GoodLife can make
money through small different activities.
Long run: She should look for evaluate some of the employees
for promotion. She should evaluate him or her by giving them
different tasks each week and see how good they are with
members. She should also give them bonus or race to motive
them to work more hard for GoodLife. Their long-term goal should
be to increase retention rate 60% to 65%. She should try different
things to improve it such as raise money for charity, etc.