Performance Objectives 1 - Demonstrate the application of professional ethics, value and judgement

Description

Examples of Activities

KPI y Uphold (and to be seen to uphold) professional ethics, values and standards Behave with integrity and objectivity e.g. act independently and avoid any conflict of interest y

Knowledge Demonstrating the application of professional values and judgement through an ethical framework that is in the best interest of society and the profession, in adherence with relevant professional codes, law and regulations Understanding the fundamental principle contained within the ACCA's Code of Ethics and Conduct 1.

Challenge Questions

You must be fully aware of the ethics, values and standards that apply to you as a professional and make their application a consistent feature in all aspect of your work. This will include taking personal responsibility for your actions and regularly reflecting on your experiences to inform future actions and decision making. You must both act and be seen to act ethically and with the utmost integrity.

Keep up-to-date with all codes of conduct and professional standards. Provide a description of how you have dealt with situations where your professional ethics, values or judgement were challenged y

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Describe an occasion on which you had to demonstrate ethical behaviour. What did you learn from this experience and how will it influence your future behaviour in the workplace? What would have been the impact had you not behaved ethically in this situation?

Discuss with others (e.g. your manager) how you would deal with situations which could arise in the future where your professional ethics, values or judgement are challenged. Inform clients about the ethical standards that apply to professional activities.

Maintain professional competence, confidentiality and due care

Monitor compliance with relevant legislation, standards and regulations and raise any concerns with the appropriate person. Identify the person or persons within your organisation responsible for providing ethical advice or managing compliance with relevant legislation (e.g. money laundering legislation)

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y 4-Manage self As a professional, you are required to demonstrate an attitude and behaviours appropriate to the workplace. This includes organising and prioritising your own workload and aiming to deliver work of high quality that meets agreed objectives. You will need to work effectively with other people from both your own, and other organisations. You must also be committed to your own learning and development, and take action to address your identified learning and development needs. y Actively evaluate your own performance and participate in your organisation's appraisal process y y Identify your own development needs and regularly review your personal development plan

Work effectively and reliably to ensure that everything for which you are personally responsible is completed to a high standard

Work effectively as part of a team, providing support for others where appropriate

Work effectively on partnership/joint projects with workers in other organisations

Prioritise and plan your work to meet objectives, managing conflicting pressures and making best use of time and resources Ensure the quality of your work always meets or exceeds agreed requirements Develop and maintain effective working relationships, being supportive to colleagues where required Actively develop your own skills and knowledge, acting on feedback where appropriate Demonstrate a professional attitude, appropriate to the culture of the organization in which you work

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What have you learned about how you work as an individual? How have you changed your behaviour or approach in the workplace as a result of what you have learned? How has this helped improve work outputs or business results in your area?

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5-Communicate effectively

y You will need to communicate clearly in order to work effectively with others. y This includes communicating clearly with colleagues at all levels in your organisation and with people external to your own organisation. You must identify and minimise any barriers to effective communication and convey information in a way that others will understand. You may also need to check your own understanding of information provided by others. y

Chair or actively participate in meetings

Ensure verbal communication is clear and coherent

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Exchange information with colleagues and/or clients to support the achievement of work objectives

2. y Ensure written communication is clear, well-structured and professional 3.

Describe situations where you have effectively demonstrated each of the forms of communication mentioned What did you do to help communicate effectively? How have your communication skills helped you to improve your performance elsewhere?

Make effective use of e-mail y Listen effectively to gather information and understand other viewpoints

Compile written reports for management or clients

Deliver formal presentations to management or clients

Check that information you have provided is understood and sufficient

Exchange ideas and information, within appropriate boundaries of confidentiality, to develop supportive networks with other professionals

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y 7-Manage ongoing activities in your area of responsibility You are required to effectively manage day-to-day activities in your area of responsibility. You must ensure that you plan activities and those activities support the achievement of your organisation's objectives. You must remain aware of potential risks which could affect your work and take action to manage those risks. If you work in a team or department, you will allocate work to others and monitor the progress of their work. You will monitor the satisfaction of customers/clients/management, taking action to identify and meet their reasonable expectations. y Develop, implement and review plans for the activities of your department

Delegate work to team members

Review the work of others and provide feedback where appropriate

Monitor progress against agreed timetables and amend those timetables where necessary

Monitor customer/client feedback and take action to improve customer/client satisfaction

Develop and implement operational plans for your area of responsibility, in line with your organisation's objectives Identify potential risks associated with achieving stated objectives and how these will be managed Allocate and monitor the progress and quality of work in your area of responsibility Manage business processes in your area of responsibility Encourage innovation in your area of responsibility Recognise and effectively manage the expectations of others

Recognise the political, economic, social, and technological context within which the accounting function operates Apply information systems and knowledge management to implement and support business functions and strategic objectives

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Describe how you have managed the ongoing (business as usual) activities in your role Explain where you have recommended your own approach to managing ongoing activities to others and why? How does you approach to managing your activities contribute to organisation performance?

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y 11-Interpret financial transactions and financial statements You will analyse and interpret financial transactions and financial statements in order to arrive at valid conclusions. You must be able to explain your analysis and justify any conclusions reached. y y Analyse inventory levels, revenue figures or any other sub-ledger data Analyse and review the profitability of an organisation or departmentAnalyse and review balance sheet accounts and working capital requirement Analyse trends within financial dataMeet with clients to present and discuss financial statements and any issues that may arise from them

Analyse and interpret financial data from sections of the finance function responsible for the different business cycles Identify unusual features or significant issues within financial statements or financial data Interpret the relationships between the elements within financial statements Draw valid conclusions from the information contained within financial statements or financial data Clearly present issues, interpretations and conclusions

Analyse, evaluate and report upon the financial performance and position of single and combined entities from externally available information.

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Outline your contribution to interpreting financial transactions or financial statements. How has this interpretation helped your department or organisation? What business decisions have or could be made based on this interpretation?

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