RONALD BROWN

P.O. BOX 278

ALLENHURST, GA 31301
(912) 610-7786
(215) 667-5564
Objective: To secure a career in the computer industry with the opportunity for
professional growth.
Experience:
RENNER BROWN, INC. Edison NJ.
Pfizer Animal Health Exton PA.
Mar. 2008- Aug. 2008
Quality Assurance Team
*Configure laptop using planned procedures designed to appear transparent to e
nd user
*Install and upgrade hardware and software assuring maximum operability and ea
sy access
*Complete procedure in a timely manner assuring minimum downtime
UNREAL MARKETING Conshohocken, PA
Nov.2005- Mar. 2008
IT SUPPORT CONTRACTOR
*Provide support for computer systems, printers, local area network and wireles
s connections
*Order, purchase and maintain inventory of all computer equipment
and peripherals
UNISYS COPORATION Bluebell, PA
Feb. 2004 -Mar. 2005
Desktop Support and IMAC Supervisor contracted to BOEING HELICOPTER & DEFENSE
*Supervise, coordinate and administer all IMAC (Install Add Move and Change) ope
rations on all
Computer related hardware including printers throughout the workplace
*Administer desktop support to all Unix and Windows users such as imaging, opera
ting systems migration,
software and hardware configuration, troubleshooting and problem solving
BOEING HELICOPTER & DEFENSE Ridley Park, PA
Oct. 1996 to Feb. 2004
Configuration Specialist
*Install and configure PC hardware and software using WindowsNT/Windows2000
*Provide network connection using pre-existing or cabling made on site to spec
ification
*Troubleshoot any problems with hardware/software and network configuration
BELL ATLANTIC BUSINESS SYSTEMS Malvern, PA
Dec.1994 - Sept.1996
Technical Support Engineer
*Troubleshoot, diagnose and resolve problems via Compaq Technical Support Line
*Order parts and coordinate dispatches for end user when needed
*Instruct End Users on the use of diagnostic/Setup Hardware configuration soft
ware
Education:
Penn State Great Valley Campus
September 2003 - April 2004
Web Programming Technology
Penn State Delaware County Campus
February 1998 - September 1998
MCSE Certification Course
CHI Institute Southampton, PA
July 1993 - December 1994
Associate Degree, Computer Engineering Technology
Veteran U.S. MARINE CORPS
 July 1976- Dec 1982
Skill List:
Microsoft Certified Professional Unix
Visual Basic 6.0 Visual Basic.Net TCPIP
ADO.Net MS VISIO
SQL
ASP.Net MS ACCESS 2002
UML LINUX RED HAT
ORACLE9i PC Configuration & Network Configuration