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May, 2011

www.HRxAnalysts.com

Talent Management Maturity Models


Oh, Grow Up. John Sumser
Stay Foolish

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• Maturity Models Leave A lot to be desired
• One Size Fits All
• Best Practices Look Backward
• Odd Definition of Maturity
• Focus on Tools not results
• Maturity = Realizing Potential
• So, how do you navigate
• HR is becoming the owner of the network
• Right person, training, place, time
• Business results
• Never let a crisis go to waste
• Avoid Being Blindsided

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TYPICAL MATURITY MODEL

Stage 3
Stage 1

Stage 2

Stage 4
Potential Bought Bought Bought
Customer Some of More, Everything
Our Stuff Uses
Some

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Maturity Models Usually Describe
Technology Adoption

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TECHNOLOGY ADOPTION CURVE

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ADOPTION IS AN “S” CURVE

Percent of Adoption

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IT’S A MATURITY MODEL

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Innovation Follows
Path of Lowest Perceived Risk

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HR INNOVATION MARKET MAP

< 1,000
> 500
90%

> 100 80%


Number of Firms

70%

60%

50%

40%

30%

20%

10%

10% 20% 30% 40% 50% 60% 70% 80% 90%

Street Level SHRM Standard Xformative


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Real Maturity Is Reaching Your Potential,
Staying A Little Immature

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TALENT ORIENTATION

Strategic Advantage

Acquire Develop

Compliance / Structural
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MODES OF PLANNING

Strategic

Anticipate Hyper Opportunistic

Structural
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PRIMARY QUALIFICATION

Strategic

Skills Temperament

Structural
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EMOTIONAL TONE

Strategic

Hot Cold

Structural
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VIEW OF EMPLOYEE

Strategic

Transactional Asset

Structural
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ROLE OF EXTERNAL DATA

Strategic

Navigational Irrelevant

Structural
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ROLE OF ANALYTICS

Strategic

Core Of
Reporting Improve Process

Structural
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HOUSTON, WE HAVE A PROBLEM

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THE BURBS

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EDWARD SCISSORHANDS

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LANDSCAPE DESIGN

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HR’s Primary Role:
Optimize the Network

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COMING TO A THEATER NEAR YOU

• Social Network Analysis


• Signals and Triggers
• Mapping
• Layers of Responsibility

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NETWORK SCIENCE IS EMERGING

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MANAGE THE CONSEQUENCES

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Staying Foolish

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AVOID BEING BLINDSIDED

• 10% of Budget to Stupid HR Tricks


• Punish Ass Kissing and Brown Nosing
• Rotate Indispensible People
• Push for Positive Cash Flow In HR
• Use Analytics To Ask Questions
• Save Data, Lots of Data. As Much as You Can
• Get More Data (Cell Phones, Network Transactions)
• Continual Focus On External Results

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• Contact Info:
• John Sumser
• john@hrxanalysts.com
• 415.683.0775

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