SIX SIGMA

CERTIFICATION

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GHULAM MUHIUDIN
351-MBAIT/S09

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 is a business management strategy originally developed by Motorola, USA in 1986. It is
widely used in many sectors of industry, although its use is not without controversy.

Six Sigma seeks to improve the quality of process outputs by

identifying and removing the causes of defects (errors) and minimizing
variability in manufacturing and business processes. It uses a set of
quality management methods, including statistical methods, and
creates a special infrastructure of people within the organization
("Black Belts", "Green Belts", etc.) who are experts in these methods
Each Six Sigma project carried out within an organization follows a
defined sequence of steps and has quantified financial targets (cost
reduction or profit increase).

The term Six Sigma originated from terminology associated with

manufacturing, specifically terms associated with statistical modeling of manufacturing processes. The
maturity of a manufacturing process can be described by a sigma rating indicating its yield, or the
percentage of defect-free products it creates. A six sigma process is one in which 99.99966% of the
products manufactured are statistically expected to be free of defects (3.4 defects per million). Motorola
set a goal of "six sigma" for all of its manufacturing operations, and this goal became a byword for the
management and engineering practices used to achieve it.

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1.| Six Sigma is not another quality program. Six Sigma

uses your resources to fix identifiable, chronic
problems. It proves its value by connecting outcomes
to your bottom line.

2.| Six Sigma is not theory. It's a practice of discovering

the vital few processes that matter most. It defines
measures, analyzes, improves, and controls them to tie
quality improvement directly to bottom-line results.

3.| Six Sigma is not a training program. Of course,

practitioners are trained in the methodology to ensure correct implementation and results.

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1.| A dissatisfied customer will tell nine people about an unhappy experience.
2.| The same customer will only tell five people if a problem is handled satisfactorily.
3.| Thirty-one percent of customers who experience service problems never register
complaints, because it is "too much trouble."
4.| Of that 31 percent, as few as 9 percent will do additional business with the company.

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A Six Sigma Green Belt serves as a specially trained team member within his or her function-
specific area of anorganization. This focus allows a Green Belt to work on small, carefully
defined Six Sigma projects, requiringless time than a Black Belt¶s full-time commitment to Six
Sigma throughout an organization. Six SigmaOnline¶s Green Belt Training provides participants
with enhanced problem-solving skills, including an emphasison the DMAIC (Define, Measure,
Analyze, Improve and Control) model.
The Green Belt has two primary tasks: first, to help successfully deploy Six Sigma techniques,
and second, tolead small-scale improvement projects within their respective areas.|

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| Successful passing of 8 online exams with a 70% or higher
| Drogram completion within 1 year (extensions available free of charge, upon request)|

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Our Green Belt Certification Drogram covers everything withinthe Yellow Belt Certification
Drogram. Additionally, it covers thefollowing topics:
| Droject Management Using DMAIC and DMADV
| Emphasis on the ³Define´ and ³Measure´ Dhases of DMAIC
| Drocess Behavior Charts and Measurement Systems

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Six Sigma Black Belt Training & Online Certification provides you with a thorough knowledge
of Six Sigmaphilosophies and principles (including supporting systems and tools). A certified
Lean Six Sigma Black Belt exhibitsteam leadership, understands team dynamics, and assigns
their team members with roles and responsibilities.
They have a complete understanding of the DMAIC model in accordance with the Six Sigma
principles,have a basic knowledge of lean enterprise concepts, and they can quickly identify
³non-value-added´ activities.




 




| Successful passing of 15 online exams with a 70% or higher
| Satisfactory completion of one final Black Belt Droject (can be hypothetical/sponsorship
is not required)
| Drogram completion within 1 year (extensions available free of charge, upon request)

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Our Black Belt Certification covers the material
from both the Yellow and Green Belt Certification

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Drograms, but also spans additional subjects
such as:
| Lean Six Sigma
| Advanced DMAIC and DMADV (DFSS)
- In Depth ³Analyze Dhase´
- In Depth ³Improve/Design Dhase´
- In Depth ³Control/Verify Dhase´
| Analyzing the Sources of Variation
| Risk Assessment Tools
| Business Drocess Control Dlanning|

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Six Sigma Black Belts are most often referred to as Change Agents, and there is no doubt that
the Black Belt role is a leadership position within an organization (please note that I intentionally
did not say "within the quality department or Six Sigma organization"). Black Belts are full-time
Six Sigma project team leaders responsible for implementing process improvement projects
(DMAIC or DFSS) within the business. Black Belts are knowledgeable and highly skilled in the
use of the Six Sigma methodologies and tools, as well as facilitation and change management,
and lead subject matter experts to increase customer satisfaction levels and business productivity.

Black Belts have typically completed four weeks of Six Sigma training, and have demonstrated
mastery of the subject matter through the completion of project(s) and an exam. Black Belts
coach Green Belts and receive coaching and support from Master Black Belts. It is generally
expected that a Black Belt will move into a Master Black Belt or significant business role after
the Black Belt assignment is completed in 18 months to three years.

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So, what should you look for in your next Black Belt? Here is my personal top ten list. You'll
notice that I bulletized the list instead of numbering it. This was done on purpose, as a numbered
list usually indicates that one point might be more valuable than another. In this case, all ten
qualities are considered essential and should have equal weighting.

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Six Sigma Certification can be applied to many aspects of business, and therefore can benefit
almost all companies. By enrolling your employees, Six Sigma can drastically improve your
organization's bottom line, and at the same time help your employees climb the corporate ladder.
Six Sigma has become the flagship method for separating your organization from its

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Six Sigma is a highly disciplined approach that enables us to focus on creating and delivering
nearly-perfect products and services. The underlying idea being that if you can measure how
many "defects" you have in a process, you can systematically figure out a way to eliminate them
and get as close to "zero defects" as possible. This concept is the motivating factor why
employers today are increasingly searching for candidates with this type of certification.

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Because our certification courses are conducted in a more independent approach, you are able to
save substantial amounts that would have otherwise been allocated for additional full-time
consultants and facilities.

However, if a student is having a serious problem grasping a particular concept, students can
usually receive assistance free of charge by emailing customercare@sixsigmaonline.org for a
follow-up by one of our resident Master Black Belts. But again, the program is designed to be an
independent course.

One thing to keep in mind when comparing Six Sigma online training providers... most providers
charge an extra fee for instructor support (typically about $100USD/hr).

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The required time needed to complete the course is fully dependent upon the individual and how
much time is devoted to the course per week. That being said, generally the average (working
professional) student takes between 3-8 weeks for our Yellow Belt Certification Drogram, 2-3
months to complete our Green Belt Certification Drogram, and typically the average student
completes the Black Belt Drogram in approximately 6-8 months.

Dlease remember that these are very rough estimates and the time required varies greatly between
individuals. Our students typically only spend a couple hours per week working towards their
certification. We have had many students complete their Green Belt Certification well within 1
month.

Extensions may be requested if more time is needed. However, all requests MUST be submitted
before the 1 year course deadline has passed. Dlease submit all extensions to Customer Care.

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The required textbook for our Six Sigma Certification Drograms is:

"The Six Sigma Handbook, Third Edition" by Thomas Dyzdek and Daul Keller (Dublisher
McGraw-Hill; 3rd edition (October 12, 2009))

Book Details:
ISBN-10: 0071623388
ISBN-13: 978-0071623384
Format: Hardcover, 560 pages
Dub. Date: October 12, 2009
Dublisher: McGraw-Hill Drofessional
Edition Number: 3

Although you can purchase the required textbook from us, we encourage you to buy it yourself.
Our students are often able to obtain substantial savings by shopping independently through an
online store such as Amazon.com.

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Although nothing can compete with personal one-on-one interaction with a master black belt, our
online students tend to become more Six Sigma "savvy" then those in an on-site course. That is
why Six Sigma Online Certification is highly regarded as having one of the best certification
programs available.

Other courses require their students to memorize information for an exam, only later to have the
unused information forgotten. Our approach forces the student to use the textbook as a frequent
reference guide, even after certification.

Additionally, since most on-site & public courses are taught in large groups, most students do
not have a chance to fully absorb the material due to time restrictions.

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There are no prerequisites to our Online Certification Drograms. For instance, our Black Belt
Drogram touches upon all of the topics covered in both the yellow and green belt curriculum.

However, we expect our students to have a general understanding of business, Internet access
with a compatible web browser, and a valid email address.

Additionally, you may need to install Adobe Acrobat Reader and a Macromedia Flash plug-in (if

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| Each student has 1 year to complete his/her course

| If using a Dayment Dlan, the full balance must be paid before certification occurs.

 
 


 |  Successful passing of 5 online exams with a 70% or higher

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|  Successful passing of 8 online exams with a 70% or higher
 |+|,  Successful passing of 9 exams with a 70% or higher
|  Successful passing of 15 online exams with a 70% or higher & satisfactory
completion of a final Black Belt Droject.


||  Successful completion of our Black Belt Drogram (90% minimum exam
scores) & submission of 2 additional Black Belt Drojects.

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1  for our Black Belt Drogram is a written business plan that utilizes the Six
Sigma method to reflect a cost benefit. The written business plan is a review of your
comprehension of the material and your understanding of project implementation. You are not
required to complete the project in a "live" business environment (i.e. it can be hypothetically
based). Additionally, this project is not required for Yellow Belt, Green Belt, or Lean/DFSS
Certification.

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Upon satisfactory completion of your Six Sigma Course, you will receive your stamped Six
Sigma Certificate and a Letter of Acknowledgement. Additionally, Black Belt students will
receive a Certificate of Droject Completion.

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The Six Sigma Certificate and the Certificate of Droject Completion (if applicable) are both
clearly issued by the Aveta Institute. Although the certificate does not state "Six Sigma Online"
or imply that the training program has occurred online, these certificates do footnote a
"verify@sixsigmaonline.org" that is used for employer verification (which can be excluded per
request).

Dlease keep in mind that in today's business environment online programs are very commonplace
to many organizations. Again, we supply certification to many of the largest companies

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The most common complaints can be resolved by adjusting your browser's security settings.

Any other technical difficulties experienced while using our service should be directed to
support@sixsigmaonline.org

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If enrolled in our Black Drogram, our Black Belt Letter of Acknowledgment will list the skills
that were covered in the Yellow Belt, Green Belt, and Lean/DFSS sections of your program.
However, if you would like, you may request a Yellow Belt, Green Belt, and/or Lean/DFSS
Certificate by emailing Customer Care after meeting the following requirements.

| Yellow Belt: Successful 70% passing rate of Black Belt Exams 1-5
| Green Belt: Successful 70% passing rate of Black Belt Exams 1-8
| Lean/DFSS: Successful 70% passing rate of Black Belt Exams 1-9*

We will provide these additional certificates at no additional charge and the request will not
delay your progress in the Black Belt Drogram.

*Dlease note: If using "The Six Sigma Handbook: The Complete Guide for Green Belts, Black
Belts, and Managers at All Levels, Revised and Expanded Edition" by Thomas Dyzdek
(Dublisher: McGraw-Hill; 2nd revised edition (March 20, 2003)) the "9th exam" will be "Exam
XVI".


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For the online training and certification, the candidates have up to fourteen months to complete
the certification requirements. We have learned that a large benefit of the online training is that
you can study at your own pace. Generally, completion of the certification takes one to four
months on a part time basis. |
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The Green Belt certification is not a prerequisite for the Black Belt program. The Lean Six
Sigma Black Belt training program fully includes all the Lean Six Sigma Green Belt curriculum.
Based on experience and knowledge, the candidate may choose to start the training at any level

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To qualify for the online or onsite training and certification, the Master Black Belt candidates
must be Certified Lean Six Sigma Black Belts with at least two years experience. |
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The Lean Six Sigma Canada certification is granted to those individuals who successfully
complete all certification program requirements. There is no continuing education or other
requirements necessary to maintain the certification once obtained.|


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Usually, the Green Belt is a part time Lean Six Sigma team leader solving problems under the
direction of the Black Belt. Green Belts lead or are team members in smaller-scoped projects in
their local area.|
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For the onsite training, the Green Belt candidates will receive one week of training in DMAIC,
Lean, and analytical problem solving, including hands-on training withMinitabstatistical
software. |
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For the online training, the Green Belt candidates have up to fourteen months to complete the
certification requirements. No final project is required for the Green Belt certification.

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Usually the Black Belt is a full time Lean Six Sigma team leader solving problems under the
direction of the Master Black Belt and Champion.

For the onsite training, the Black Belt candidates will receive two weeks of advanced training in
DMAIC, Lean, Reliability, TOC and analytical problem solving, including hands-on training
with Minitab statistical software.
For the online training, the Black Belt candidates have up to fourteen months to complete the
certification requirements. The Black Belt training program requires the completion of one Lean
Six Sigma project or a research paper on a Lean Six Sigma topic. In case of an alternate research
paper, a waiver of the project requirement must be approved by Lean Six Sigma Canada.

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-Management and executive development
-Change management
-Implementation and deployment
-Belt training, mentoring, coaching and support
-Droject selection and benefits capture

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-24 hours Lean Six Sigma training provided onsite
-Minimum/maximum class size (6/20)
-Exam and project not required
-LSS Yellow Belt Certificate for course completion
-Hands-on Minitab training (optional)

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-40 hours Lean Six Sigma Green Belt training provided onsite
-Minimum/maximum class size (6/16)
-50 Question open book exam
-LSS Greet Belt training certificate for course completion
-Hands-on Minitab training included
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-80 hours of Lean Six Sigma Black Belt training provided onsite over 4 months
-40 hours of coaching and mentoring provided onsite over 4 months
-Minimum/maximum class size (6/12)
-100 Question closed book exam
-Black Belt project completion before certification
-LSS Black Belt training certificate for course completion
-Hands-on Minitab training included


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-120 hours of Lean Six Sigma Black Belt training provided onsite over 4 months
-80 hours of coaching and mentoring provided onsite over 4 months
-Minimum/maximum class size (5/10)
-100 Question closed book exam
-Two Master Black Belt projects completed before certification
-LSS Master Black Belt training certificate for course completion
-Hands-on Minitab training included

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-16 hours overview of Lean Six Sigma sponsor training provided onsite
-Minimum/maximum class size (6/12)
-No Exam and no required project

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-Droject charter development and prioritization matrix required
-Lean Six Sigma Sponsor training certificate for course completion
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-24 hours overview of Lean Six Sigma champion training provided onsite
-Minimum/maximum class size (4/12)
-No Exam and no project required
-LSS Deployment Champion training certificate for course completion

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This training and certification is designed for Certified Six Sigma and Lean Black Belts who
have completed at least three successful Black Belt projects as project leader and have truly
enjoyed this work, but realize they would like to do more (please note that requirements are
slightly different than online and onsite training). Since this is not the typical industry Lean Six
Sigma Master Black Belt training and certification, a strong statistical and analytical background
is important.


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Coaching (during, between training weeks, and after the course) - Value of $800

-Master Black Belt Certification (project required) - Value of $500

-Reference Text/Materials - Value of $525

-Certificate of Completion - Documentation of the number of hours completed that can be

submitted for Continuing Education Units.

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To maximize the effectiveness of our training sessions, Lean Six Sigma Canada and Smarter
Solutions (LSSC/SSI) limits the number of attendees per class (min 10 ± max 15). Substitution
can be done ² please advise three weeks in advance. Registrants who have been confirmed for
specific training sessions may reschedule or cancel reservations without penalty up to 15
business days before the scheduled class start date either by calling Lean Six Sigma Canada or
by email to: customerservice@leansixsigmacanada.

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The following companies claim to have successfully implemented Six Sigma in some form or
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Head of IT at Darazelsus Dakistan (Dvt.) Ltd. Dakistan

Information Technology and Services

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 Lean six sigma Green belt holder at Telenor
Data and LDI specialist at Telenor
data and LDI services at Telenor Dakistan

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