Settling Disptues

Chapter 04 - Summary
Settling Disputes
Conflict can sometimes cause problems, but
it can also be productive if handled in a
responsible way.

The goal of our legal system is to settle as

many disputes as possible outside the
courts.

Going to court can be

• time-consuming
• costly
• often results in continuing tension between the parties
Methods for Solving Disputes

There are three

common methods
used to settle disputes
outside of court

Negotiation Arbitration Mediation

Methods for Solving Disputes

Negotiation
In negotiations, Successful
people involved in negotiating is an
is the most a dispute discuss important skill that
informal their problems and can help you in
try to reach an almost everything
agreeable solution. you do.
Methods for Solving Disputes

Arbitration
Is a more formal
process, in which However, the Arbitration is a
In this case, the
disputing sides arbitrator may common method
arbitrator acts like
agree to have a have more for settling
a judge by
third person flexibility than a contract and
declaring a
listen to their judge in devising labor-
solution for the
arguments and solutions to management
disputing parties.
make a decision problems. disputes.
for them.
Methods for Solving Disputes

Mediation
Negotiation
Takes place
and mediation
when a third Some schools
Unlike an are based on The parties
person, a Mediation is use mediators
arbitrator, a the notion then have a
mediator, voluntary and to help
mediator does that the ideas greater
helps the is used to resolve
not impose a for the interest in
disputing solve a variety conflict
decision on solution must making the
parties talk of disputes. among
the parties. come from solution work.
about their students.
the conflicting
problems.
parties.