Professional Documents
Culture Documents
DONE FOR
EVEREADY INDUSTRIES INDIA LTD..,
UNIT: NATIONALCARBON PLANT
CHENNAI
PROJECT REPORT
Submitted in partial fulfillment of the requirements for the award of the degree of
EVEREADY ► ►►
INDUSTRIES INDIA LTD.
UNIT: NATIONAL CARBON PLANT
1075, T H ROAD, CHENNAI – 600 019
PHONE: 30421156-61, FAX: 044-25994146
Date: 29.05.10
TO WHOM SO EVER IT MAY CONCERN
This is to certified that Mr. CA. Jose Kumar, Regd, 19808319001,studying M.B.A III year
in SRI VENKATESWARA UNIVERSITY, TIRUPATHI, has done a Project work entitled
“EMPLOYEES OPINION TOWARDS THE HR ACTIVITIES” in our organization for a
period of 8 weeks from 05 Apr 2010 to 29 May 2010.
During the tenure, he was keen in observation and his project. His conduct and character
found to be good.
G JAGANNATHAN
PERSONNEL OFFICER
REGD OFFICE: 1, MIDDLETON STREET, KOLKATTA – 700 071.
Date: ___________
CERTIFICATE
(CA.JOSE KUMAR)
9808319001
CONTENTS
COMPANY CERTIFICATE
CERTIFICATE
DECLARATION
ACKNOWLEDGEMENT
BIBILOGRAPHY 62
EXECUTIVE SYNOPSIS
EXECUTIVE SYNOPSIS
INDUSTRY PROFILE
The US battery manufacturing industry includes about 125 companies with
combined annual revenue of about $6 billion. Major companies are Exide
Technologies, Energizer, and spectrum Brands (Rayovac). Divisions of large
electronic companies such as Sony also manufacture batteries. The industry is
highly concentrated: the largest eight companies have about 75 percent market
share and the largest 50 have over 98 percent.
Demand depends primarily on the level of activity in the automotive and
electronic sectors of the economy. Personal income drives new battery purchases
in consumer goods, while consumer usage levels drive demand for replacement
batteries. Large companies have advantage in efficiency of operations and
economies of scale. Smaller producers compete by focusing on specialized product
offerings and superior customer service. Annual revenue per employee is about
$240,000.
SUGGESTIONS:
1. The management has to attend the individual complaints seriously and take
action with in time.
2. The management may provide better compensation packages in time when
monitory and non monitory. The monitory form of price amount rather than
giving the torch lights, batteries. The non monitory rewards in the form of
impressive job titles and recognition.
5. The management has to bring some changes in production department which
includes the following aspects like establishment of new machinery
infrastructure.
6. Management may provide better medical facilities including provision of
medicines and availability of specialist doctors round the clock and
ambulance facilities.
7. Management can improve safety measures like providing of shoes, cap,
INDUSTRIAL PROFILE
Covering industries and updated every 90 days, the First Research Industry
profiles do the heavy lifting for you –saving your sales team valuable research
time, enhancing client communications and giving you the competitive edge to win
more business.
Easy-to-use and up-to-date, the industry profile provides you with the
industry research necessary to stay on top of constant changes in selected
industries. The industry profiles provide the information and understanding you
need to engage new prospects during the sales process, deepen customer
relationships and strengthen your own bottom line.
Executive Summary
COMPETITIVE LANDSCAPE
Demand depends primarily on the level of activity in the automotive and
electronic sectors of the economy. Personal income drives new battery purchases
in consumer goods, while costumer usage levels drive demand for replacement
batteries. Large companies have advantages in efficiency of operations and
economies of scale. Smaller producers compete by focusing on specialized product
offerings and customer service. Annual revenue per employee is about $240,000.
PROJECTS, OPERATIONS & TECHNOLOGY
Major product categories are storage batteries (55 percent) and primary
batteries (45 percent). Storage batteries are rechargeable, while primary batteries
are discarded after the initial stored energy is consumed. Example of storage
batteries are automotive and laptop computer batteries. Primary batteries include
standard dry cell batteries (AA, AAA, C, D, and 9-volt) used in flash lights, radios,
remote controls, and a variety of specialty applications, such as hearing aids and
implantable medical devices.
COMPANY PROFILE
COMPANY PROFILE
Eveready Industries India Limited is one of India’s most reputed FMCG
companies. The company has a portfolio comprising dry cell batteries (carbon zinc
batteries, rechargeable batteries and alkaline batteries), flashlights (torches) and
packet tea. It has recently forayed into the Mosquito repellent industry under brand
name, ‘Poweron’. EVEREADY is India’s largest selling brand of dry cell batteries
and flashlights (torches), with dominant market shares of about 46% Eveready
Industry now has about 8200 Employees in the group. Eveready is certified with
I.S.O-9002 certification for most of its plants. Customers are well satisfied with
products of the company, and the plant is licensed by Bureau of Indian Standards
for Manufacturing” of all its Batteries.
The new tagline “The Next Century of Power” affirms Eveready’s
commitment to being technology leaders well into the future, evolving with
consumers to meet their changing needs. From small beginnings with an import
consignment in 1905 of Rs 500, Eveready today dominates the Indian market and
stands for portable power and light to millions of consumers.
EVEREADY INDUSTRIES INDIA LTD, was originally founded in 1926
with the name “Eveready Company (India)”.This company was taken over by a
joint stock company called “Eveready Company (India) Limited”. Incorporated
under Indian companies Act, 1913 June 20, 1934 with a registered office at
Calcutta, where it presently continues. On June 30, 1941 the name of the company
was changed to “National carbon Company (India) Limited”. On December 24,
1959, the name of company was further changed to “Union Carbide India Limited”
(UCIL).Recently on April 24, 1995 UCIL was renamed as Eveready Industries
India Limited.
Some of the major milestones for EVEREADY INDUSTRIES INDIA LTD
include the following:
1926: Commencement of battery business.
1956: Commencement of zinc rolling mill operation.
1958: Manufacture and sale of flashlight commenced.
1961: Commencement, manufacture and sale of chemicals and plastics (This
Eveready Industry now has about 8200 Employees in the group. Eveready is
certified with I.S.O-9002 certification for most of its plants. Customers are well
satisfied with products of the company, and the plant is licensed by Bureau of
Indian standards for Manufacturing” of all its Batteries.
ORIGIN OF THE PLANT LOCATED IN CHENNAI:
In 1952 the National Carbon plant-Chennai is set upped. This is one of the
five Battery plants of the parent company Eveready industries India Ltd; The
Company starts its production in the year 1952 manufacturing “D” size Bare
Bottom Batteries, with an annual production of 10 million and 260 Hourly Rated
Workmen.
In 1965 Flat cell-manufacturing facility were added subsequently in 1971
“D” False Bottom and “AA” Batteries manufacturing facilities were installed. Late
cell manufacturing facilities were upgrade by installing, AMJ line, which
incorporates the latest Zinc Chloride technology and high level of automation. This
plant now manufactures “D” size Bare Bottom paper clad for flash light
application, False Bottom Batteries for heavy duty Transistors and multipurpose
application and “AA” Batteries for Cameras, Toys and other multipurpose
applications amounting to an annual volume of 220 million with 580 HRW.
This plant has a modern Quality Assurance system which comprises of built
in quality, on-line process control through programmable logic controllers and
computers and automatic electronic testing of final product. The associated floor
operations materials and finished goods control is done through computers, this
plant also utilizes non-conventional energy system i.e. Solar heating system for
process and wind mill for generating power.
This plant has a very detailed training programmer for all its employees,
which comprise both class room and On the Training to make them understand the
history of the company, business scenario, achievement it has accomplished future
goals, Excellence through Quality (EQ) tools employed in solving problems.
Quality circles, 5s, Etc.In the absence of any Manager the responsibility moves
upwards for re-delegation.
ORGANIZATIONAL STRUCTURE
NATIONAL CARBON PLANT, CHENNAI
GENERAL
MANAGER
VISION
• For over a century, our corporation has been a partner to
consumers with our expertise in portable power and light.
• Today, we endeavor to be the perfect Companion to consumers
by providing value-for-money brands with tangible Differentiation in
quality every day; we seek consumer proximity to ensure the enjoyment of
better living.
• Our core competence will be based on these three core values
for the total synergy and future profitable growth of our corporation.
BOARD OF DIRECTORS
Chairman (Non-Executive)
Mr. BM Khaitan
Executive personnel
Executive Vice Chairman and Managing Director
Mr. Deepak Khaitan
Chief Executive Officer of the company
Whole Time Directors
Mr. Suvamoy saha
Non-Executive personnel
Mr. Aditya Khaitan
Mr. Bhasker Mitter
Mr. Diwan Arun
PRODUCTS
DRY CELL BATTERIES
Carbon Zinc
Eveready industries India Limited are the World’s third largest producer of
Carbon Zinc batteries, selling over 1 billion batteries every year.
Present in all segments of dry cell batteries, Eveready holds the dominant
Market shares in every segment.
Eveready Industries India Limited is the first entrant and the leading brand in the
organized rechargeable battery category. ‘Eveready Recharge’ batteries can be
recharged up to a thousand times with its flagship 2100 series, Eveready is
providing the Indian consumer with the latest offering for digital cameras and other
power-hungry applications.
Eveready also provides recharge batteries for cordless phones, ensuring their
enduring performance.
Eveready Industries India Limited is the largest manufacturer of flashlights in
South Asia. Since pioneering the portable lighting revolution in the country a
century ago, Eveready has enjoyed an uninterrupted leadership position in this
segment. An unparalleled distribution network ensures that Eveready torches are
always available within easy reach, wherever you are. From remote villages to the
city heights, Eveready flashlights light up lives across the length and breadth of
the country. The trusted “Jeevan Sathi” brass torch, has been a constant
companion for generations of Indians, is one of the most trusted brands in rural
India, across product categories, enjoying an enviable 90% market share.
The Eveready range of flashlights covers a wide price band of Rs 40/- to Rs
1275/-, to suit every need and every pocket. Available in a wide range of colors,
shapes and sizes, Eveready torches are the obvious choice for millions of
consumers from all walks of life. Eveready torches are the obvious choice for
millions of consumers from all walks of life .Eveready has now launched an
altogether new ‘category’ of torches – the LED torches.
The category is being called “Eveready digiLED”… and will have many models in
its portfolio. This category will offer to the consumers a torch which has..
• Low battery consumption
• Focused White light
• Slide switch for easy operation-strong durable body.
Eveready digiLED torches offer benefits of low battery consumption, sharp
focus and white light…whereas the Eveready regular incandescent bulb torches
give bright light; long reach and area lighting… fulfilling all portable lighting
needs of the consumers.
MANUFACTURING
Eveready state of the art manufacturing units are located at Kolkatta , Noida,
Uttaranchal, Hyderabad, Chennai and Lucknow maximize logistical efficiency and
reduce time to market. Today the company has high-speed manufacturing units,
both for batteries and flashlights, with in-house facilities, with for metal flashlights
along with a fully automated injection –molding set-up for plastic flashlights along
with a fully automated injection-molding set-up for plastic flashlights. Eveready
also has a full-fledged machine design group at Chennai with capabilities of
making special purpose machine for both captive consumption and costumer-
specific requirements.
the company –includes debts restricting by retiring high cost debts in lieu
of loans with lower interest rates.
Treasure operation like commodity hedging (to mitigate the effect of
volatile metal prices), fore management (to mitigate the effect of volatility
in the value of rupee)
Profitability analysis and projections business wise to apprise management
of the effectiveness of business decision and / to facilitate new decisions.
Ensure accurate pricing updating in order to facilitate error free invoicing.
Ensure timely data to operating groups for review of their respective areas
of performance.
Ensure timely preparation of the quarterly and annual results head of the
Board meetings.
Custodial Control over the assets of the company and review at least on an
annualized basis any possible impairment of such assets.
Liaison with systems Group to enhance existing report platforms /
introduce new report platforms.
Payroll preparation-Also facilitates tax planning.
The company has an in-house taxation Department which deals with all the
direct and indirect tax cases covering all the manufacturing and commercial units.
They are responsible fro smooth and timely compliance of all fiscal laws by all the
units. The department also supplements business decision making by suggesting
ways and means for setting up new projects in tax-free zones and also to minimize
the incidence of / taxes on existing product lines.
INFORMATION TECHNOLOGIES
HUMAN RESOURCE
Men power is one of the pillars of success at full at EILL. The Company
employees nearly 2500 individuals across its various plants and branch locations,
who share a passion for excellence. The key attributed of human capital at EIIL,
are a rich knowledge base, expertise and experience. The department has IT enable
HR systems, wherein oracle business suite (11i.5.9) is being used. The various key
functions of the department are as follows.
o Talent acquisition management
o Performance management
o Career & succession planning
Caring organization
Open environment
Functional team work
Focus on development
Performance driven culture
BUSINESS LOCATION
Manufacturing locations;
Batteries: -
Camper down (Kolkatta)
First modern battery plant established in the year 1938.
Plant output : 915 PPS
Capacity : 150 Mn
Taratola (Kolkatta)
Plant output : 2 D sized lines
Capacity : 150 Mn
Noida
Plant output : 1D sized line
Capacity : 160 Mn
Haridwar
Plant output : 2AA Rotary (MJ) lines
Capacity : 350 Mn
Chennai
Plant output : 1 D line-false bottom & 2 AA (MJ) lines
Capacity : 110 Mn
Hyderabad
Plant output : 1 D sized line
Capacity : 160 Mn
Selaqui
Plant output : AAA plant
Capacity : 90 Mn
Maddur
Plant output : 1 MJ D Line & 1 AA MJ Line
Capacity : 100 Mn & 108 Mn respectively
Flashlights
Tefco (Lucknow)
Others
Metco (Kolkatta) & Manali (Chennai): Zinc plants
Hyderabad: Electrode plant
Sales Branches:-
North : Delhi (Regional Office)
Indore, Delhi, Western UP & Jaipur
East : Kolkatta (Regional Office)
Mumbai & Ahmedabad
South : Chennai (Regional Office)
Chennai, Bangalore, Cochin & Hyderabad
Central :
Patna & Lucknow
BUSINESS DIVISIONS
Eveready Industries India Limited (EIL) is one of India’s most
renowned and enduring FMCG companies, with the operations entrenched in the
country for over 100 years. Over the decades, it has strengthened its position as the
dry cell battery and flashlight market leader in the second most populous country
in the world.
The Company’s contemporary product portfolio comprises the following :
• Dry cell batteries, flashlights and rechargeable batteries under brand
“Eveready”.
• Packet tea under brands ‘TEZ’, ‘Jaago’, ‘Premium Gold’, ‘Classic’.
• Mosquito repellents: Coil & Liquid Vaporizer under brand ‘Poweron’.
• Dish wash bar under brand ‘Poweron’.
• Compact fluorescent lamps under brand of ‘Eveready Halonix’ (co-
branded)
CONCEPTUAL FRAME WORK
HR ACTIVITIES
INTRODUCTION
FUNCTIONAL AREAS OF PERSONNEL MANAGEMENT
On the basis of various functions which the personnel management generally
undertakes, the functional areas of personnel management may be set forth as
below:
1. Organizational planning, development and task specialization.
b) Application Blanks.
c) Interviews.
d) Psychological Tests.
e) Reference Checks.
f) Physical Examinations.
g) Performance Reviews And.
h) Exit Interviews.
3. TRAINING AND DEVELOPMENT
It is complex process and is concerned with increasing the capabilities of
individuals and groups so that they may contribute effectively to the attainment of
organizational goals .this process includes:
1) The determination of training needs of personnel at all levels, skill training,
and procedure for the safety and health of the employees are developed; the
line management is advised on the implementation and operation of safety
programs training has to be given to first line supervisors and workers in
safety practices; the causes of accidents have to be investigated and data
collected on accidents; and the effectiveness of the safety programmes
evaluated periodically.
b) Employee counseling is the process through which employees are given
counsel in solving their work problems and their personal problems. the line
management has to be advised on the general nature of the problems which
the employees may face from time to time .
c) The medical services include the provision of curative and preventive
medical and health improvement facilities for employees, training in
hygienic and preventive measures are undertaken.
d) The recreational and other welfare facilities include entertainment services
like film shows, sports and games; and housing, educational, transport and
canteen facilities, free or at subsidized rates. Suitable policies and programs
are framed and efforts are made to administer these services satisfactorily.
The effectiveness of such programs has also to be evaluated.
e) Fringe benefits and supplementary items are made available to employees in
the form of:
i. Old age survivor’s and disability benefits, unemployment and
workman’s compensation.
ii. Pensions, gratuities and such other payments as are agreed upon -
death benefits, sickness, accidents and medical care, insurance,
expenses of hospitals is action, voluntary retirement benefits.
iii. Paid rest periods, lunch periods, wash-up time, travel time, get –ready
time.
iv. Payments for time during which no work is done –paid vacation or
bonus in lieu of vacation, payment for holidays, paid sick and
maternity leave.
v. Profit-sharing benefits, stock options contribution to employees,
provident fund, employees educational expenditure and special wage
payments ordered by the courts.
These benefits are usually given to employees in order to tempt them to remain in
the organization, to provide them social security, and to reduce absenteeism and
Labour turnover. Policies and programs for implementing these have to be
properly developed.
6. EMPLOYEE RECORDS
In employee records complete and up-to-date information is maintained about
employees, so that these may be utilized, if need be, at the time of making
transfers/promotions, giving merit pay, or sanctioning leave and at the time of
termination of service.
Such records include information relating to personal qualifications, special
interests, aptitudes, results of tests and interviews, job performance, leave
promotions, rewards and punishments.
7. LABOUR RELATIONS
By Labour relations is meant the maintenance of healthy and peaceful
Labour-management relations so that production/work may go on undisturbed.
the nature and causes of grievances, and locating the most delicate areas or
dissatisfaction
b) Rules and regulations are framed for the maintenance of discipline in the
the Labour laws of the country and acquaint the line management with the
provisions which are directly concerned with organization. Collective
bargaining has to be developed so that all disputes may be settled by mutual
discussions without recourse to the law court. Such bargaining, negotiating
and administering agreements relating to wages, leave, working conditions
and employee-employer relationship falls in this area.
RESEARCH METHODOLOGY
RESEARCH METHODOLOGY
NEED FOR THE STUDY:
People have always been central to organizations, but their strategic
importence is growing in today’s knowledge- based industries. An organization
success increasingly depends on the knowledge, skill and abilities of employees,
particularly as they help establish a set of core competencies that distinguish and
organization from its competitors. With appropriate HR policies and practices an
organization can hire, develop and utilize best brains in the market place. A healthy
and committed workforce ensures increased efficiency and productivity for
organization is based on HR functions keeping in view of significance the
researchers has undertaken the study to know the employee opinion regarding the
HR activities in the organization.
RESEARCH DESIGN:
Descriptive research studies are those study which are concerned with describing
the characteristics of a particular individual, or a group. In this research, the
researchers must be able to define clearly, what he wants to measure and must find
adequate methods for measuring it along with a clear cut definition of population
he wants to study. The design in such studies must be rigid and flexible and must
focus attention on the following.
Secondary data:
It contains information that already exists have been collected for another purpose,
the second hand information has been collected through company previous records,
annual reports, journals industrial magazines, broachers, internet.
RESEARCH APPROACH:
RESEARCH INSTRUMENT:
SAMPLING PLAN:
A it is practical to attempt a survey of the entire population, a limited number of
people have been surveyed owing to the time constrint.
SAMPLING DESIGN:
It deals with the method of selecting items to be observed for the given data.
SAMPLING UNIT:
Employees in the Unit.
SAMPLE SIZE.
QUESTIONNAIRE DESIGN:
Questionnaire is designed in such a way that it is for respondents to answer. The
questionnaire consists of closed end questions for knowing the effectiveness of
Employees opinion towards HR Activities, in Eveready industrial ltd, Chennai.
LIMITATIONS:
1) Due to non availability of time, large sample size is not taken.
2) The lack of cooperation from some respondents.
3) Some of the respondents are not interested in giving more information due to
their personnel bias or busy in work schedule.
DATA ANALASYS AND INTERPRETATION
Response Chart
120
100
80
60
40
20
0
Yes No
IINFERENCE:
Response Chart
45
40
35
30
25
20
15
10
5
0
Highly satisfied Satisfied Neither Dissatisfied Highly
Satisfied nor dissatisfied
Dissatisfied
IINFERENCE:
Response Chart
35
30
25
20
15
10
0
Very fast Fast Moderate Slow Very Slow
IINFERENCE:
10% of respondents are said that the management reacts very fast on
complaints,20% are said fast,30% are said moderate,25% are said Slow are 15%
are said very Slow.
4. Training helps to improve the performance of the employee
No. of Weighted
Scale Response Percentage Weighted Total
Respondents Score
Strongly
1 60 60% 2 120
Agree
2 Agree 10 10% 1 10
Neither
3 agree nor 0 0% 0 0
disagree
4 Disagree 10 10% -1 -10
Strongly
5 20 20% -2 -40
Agree
TOTAL 100 100% 80
Response Chart
70
60
50
40
30
20
10
0
Strongly Agree Neither agree Disagree Strongly
Agree nor disagree Agree
IINFERENCE:
60% of respondents are strongly agreed that the training helps to improve the
performance, 10% are agreed, 10% are disagreed & 20% are strongly disagreed
45
40
35
30
25
20
15
10
5
0
Very Strict Strict Normal Loose Very
Loose
IINFERENCE:
30% of the respondents are felt that the management is very
strict on misconduct, 30% are said strict and 40% are said normal.
No. of
Weighte Weighted
Scale Response Responden Percentage
d Score Total
ts
Excellen 1 10 3
1 3
t 0 % 0
1
Very 6 60
2 2 2
good 0 %
0
1 10 1
3 Average 1
0 % 0
4 Poor 2 20 - -
2
0 % 1
0
Very -
5 0 0% 0
poor 2
1 1
100
TOTAL 0 4
%
0 0
Response Chart
70
60
50
40
30
20
10
0
Excellent Very good Average Poor Very poor
IINFERENCE:
10% of the respondents felt that the industrial relations are excellent,
60% are said very good, 10% are said average and 20% are said poor.
No.
of
Re
Scale Response Percentage
spo
nde
nts
Compensatio
1 40 40%
n
2 Bonus 20 20%
Welfare
3 30 30%
Measures
4 Rights 10 10%
10
TOTAL 100%
0
Response Chart
45
40
35
30
25
20
15
10
5
0
Compensaton Bonus Welfare Rights
Measures
IINFERENCE:
40% of the respondents are said compensation is the main reason for the
industrial disputes, 20% are said bonus, 30% are said welfare measures
and 10% are said for their rights.
8. Satisfaction of Orientation classes in the company
Weight
Sc Respon No. of Weighted
Percentage ed
ale se Respondents Score
Total
Highly
1 Satisfie 10 10% 2 20
d
Satisfie
2 20 20% 1 20
d
Neither
satisfied
3 nor 0 0% 0 0
dissatisf
ied
Dissatis
4 30 30% -1 -30
fied
Highly
5 Satisfie 40 40% -2 -80
d
TOTAL 100 100% -70
Response Chart
45
40
35
30
25
20
15
10
5
0
Highly Satisfied Satisfied Neither Dissatisfied Highly Satisfied
satisfied nor
dissatisfied
IINFERENCE:
10% of the respondents are highly satisfied with the orientation
classes, 20% are said satisfied, 30% are said dissatisfied and 40% are said
highly dissatisfied.
Sc R N Per We We
ale e o cent igh igh
.
o
f
R
s e
p s
ted ted
o p
age Sc Tot
n o
ore al
s n
e d
e
n
t
s
S
t
r
o
n
g
l 2 20
1 2 40
y 0 %
A
g
r
e
e
2 A 4 40 1 40
g
r
0 %
e
e
N
e
i
t
h
e
r
a
g
r
e
3 e 0 0% 0 0
n
o
r
d
i
s
a
g
r
e
e
4 D 3 30 -1 -30
i 0 %
s
a
g
r
e
e
S
t
r
o
n
g
l 1 10
5 -2 -20
y 0 %
A
g
r
e
e
T
O 1
100
T 0 30
%
A 0
L
45
40
35
30
25
20
15
10
5
0
Strongly Agree Neither agree Disagree Strongly
Agree nor disagree Agree
IINFERENCE:
20% of respondents are strongly agreed that they are motivated by the
rewards, 40% are agreed, 30% are disagreed & 10% are strongly
disagreed
Response Chart
120
100
80
60
40
20
0
Yes No
IINFERENCE:
Neither
3 satisfied nor 0 0% 0 0
dissatisfied
4 Dissatisfied 8 8% -1 -8
Highly
5 0 0% -2 0
Satisfied
TOTAL 100 100% 146
Response Chart
Scale Response No. of Respondents Percentage
1 6-2 pm 70 70%
2 2-10 pm 10 10%
3 10-6 am 5 5%
4 General(8:15-4:30) 15 15%
TOTAL 100 100%
70
60
50
40
30
20
10
0
Highly Satisfied Neither Dissatisfied Highly
Satisfied satisfied nor Satisfied
dissatisfied
IINFERENCE:
62% of the respondents are highly satisfied with the job, 30% are said satisfied and *% are said
dissatisfied.
12. Comfortable with working shifts
Response chart
80
70
60
50
40
30
20
10
0
6-2 pm 2-10 pm 10-6 am General(8:15-
4:30)
IINFERENCE:
70%of the respondents said that they are comfortable with 6-2pm shift,10% are
comfortable with 2-10pm shift,5% are comfortable with 10-6am shift & 15% are comfortable
with general shift
Response chart
70
60
50
40
30
20
10
dissatisfied
satisfied
satisfied
0
satisfied
Highly
Highly
Neither
nor
IINFERENCE:
60% of the respondents are highly satisfied with their shifts,20% are the satisfied & 20%
are dissatisfied.
3 Average 20 20% 1 20
4 Poor 10 10% -1 -10
5 Very poor 0 0% -2 0
Response chart
60
50
40
30
20
10
0
Exellent Very good Average Poor Very poor
IINFERENCE:
20% of the respondents are felt Excellent about the working hours,50% are said
good,20%are said average & 10% are said poor.
No. of Weighted
Scale Response Percentage Waited total
despondence score
Highly
1 30 30% 2 60
satisfied
2 Satisfied 15 15% 1 15
3 Neither 0 0% 0 0
satisfied nor
dissatisfied
Response chart
45
40
35
30
25
20
15
10
5
dissatisfied
satisfied
satisfied
0
satisfied
Highly
Highly
Neither
nor
IINFERENCE:
30% of the respondents are highly satisfied , 415% are said satisfied, 40% are said dissatisfied
and 15% are said highly dissatisfied with the measures provided by the company.
1 Yes 40 40%
2 No 60 60%
Total 100 100%
Response Chart
70
60
50
40
30
20
10
0
Yes No
IINFERENCE:
40% of the respodedents are satisfied & 60% are not satisfied with their safety measures
provided by the company.
3 Neither 80 80% 0 0
satisfied nor
dissatisfied
4 Dissatisfied 5 5% -1 -5
5 Highly 5 5% -2 -10
satisfied
TOTAL 100 100% 0
90
80
70
60
50
40
30
20
10
dissatisfied
satisfied
satisfied
satisfied
0
Highly
Highly
Neither
nor
IINFERENCE:
5% if the respondents are highlysatisfied, %5 are satisfied ,80% are
Neither satisfied nor dissatisfied ,5% are dissatisfied,%5 are Highly satisfied with their food
served at canteen.
No. of Weighted
Scale Response Percentage Waited total
respondence score
Highly
1 50 50% 2 100
satisfied
2 Satisfied 15 15% 1 15
Neither
3 satisfied nor 0 0% 0 0
dissatisfied
4 Dissatisfied 20 20% -1 -20
Highly
5 15 15% -2 -30
satisfied
TOTAL 100 100% 65
Response chart
60
50
40
30
20
10
dissatisfied
satisfied
0 satisfied
satisfied
Highly
Highly
Neither
nor
IINFERENCE:
50% if the respondents are highly satisfied, %15 are satisfied ,20% are Neither satisfied
nor dissatisfied ,15% are dissatisfied with their food served at canteen.
1 Yes 30 30%
2 No 70 70%
Total 100 100%
Response Chart
80
70
60
50
40
30
20
10
0
Yes No
IINFERENCE:
30% of the respodedents are satisfied & 70% are not satisfied with their safety measures
provided by the company.
1 Yes 60 60%
2 No 40 40%
Total 100 100%
Response Chart
70
60
50
40
30
20
10
0
Yes No
IINFERENCE:
60% of the respodedents are felt that token system is goog & 40% are not good.
No. of
Respondent Weighted Weighted
Scale Response s Percentage Score Total
Strongly
1 Agree 50 50% 2 100
2 Agree 15 15% 1 15
Neither
agree nor
3 disagree 0 0% 0 0
4 Disagree 15 15% -1 -15
Strongly
5 Agree 20 20% -2 -40
TOTAL 100 100% 60
60
50
40
30
20
10
0
Strongly Agree Neither Disagree Strongly
Agree agree nor Agree
disagree
IINFERENCE:
50% of respondents are strongly agreed 15% are agreed, 315% are disagreed & 20% are strongly
disagreed with their stickly gfollewed attendance.
Response Chart
N o. of res pondenc e
50
40
30
20
10
0
S ic k nes s P ers onal problem s F unc tions O thers
Inference:
40% with sickness,20% with personal problems,30% with functions & 10%n with
other problems are said the reasons for absenteeism.
FINDINGS AND SUGGESTIONS
FINDINGS
NAME:
AGE:
TOKEN NO:
How the management reacts towards the punishment of the employee based on misconduct
(a) Very strict (b) Strict (c) Normal (d) Loose
(e) Very loose
12. Out of the following shifts of working which you feel comfort
(a) 6-2 (b)2-10 (c)10-6 (d) General(8.15 to 4.30)
16. Are you satisfied with the safety measures provided by the company
(a) Yes (b) no
17. Are you satisfied with the quality of food served at canteen in the company
(a)Highly satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied
(d)dissatisfied (E)Highly dissatisfied
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BIBILLOGRAPHY
BIBLIOGRAPHY
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