Professional Documents
Culture Documents
(P & A DEPARTMENT)
ACKNOWLEDGEMENT
Every experience requires the help of a number of people for it to be truly rewarding. No.
work can be done in vacuumed. The accomplishment of this project would have not been
possible individually without encouragement, assistance and valuable support from various
sources.
Through it is customary to thanks all those who helped me in this project, but since
the report of my summer training as part of my course curriculum for Post Graduation
Diploma in Management (PGDM) programmed so I take this, Opportunity to offer my
gratitude to a number Of helping hands for their co-operations and advices to enable me to
bring up this project report.
My training in IFFCO INDUSTRY has been a worth while experience because of the
help I received from a number of people here and I would like to take this opportunity to
extend my heart felt thanks of all those who made my training a good learning process.
First of all, I express special gratitude to my project guide Mr. S.L.M.Warrier, Manger
(H.R.) (P& A Department) IFFCO Aonla, Bareilly for encouraging me take this topic for
research work and providing the stimulus for putting my heart and soul into it.
I am deeply indebted to Mr. A.K.Singh (Sr. G.M. IFFCO), who gave me permission
for training and made necessary arrangements for the same.
I take this opportunity to express my appreciation and deep sense of gratitude to Mr.
D.C.KALTA, Manager Training, IFFCO, AONLA, for the moral support.
My sincere thanks also go to Mr. K.K. PANDEY, training Officer, IFFCO, AONLA,
Who allowed me Summer Training in IFFCO and gave me his suggestions, invaluable time
and criticism, whenever needed.
Last but certainly not the least, I would like to thank to all the members of IFFCO
INDUSTRY who provided me with the information and the facilities for the execution of the
project.
Finally I would like to thank my teachers and parents for their guidance, and friends
who helped me in the completion of this report.
PREFACE
To make the student conversant with the practical knowledge and the industrial
atmosphere implant training is must. The training basically aims at following:-
It is hoped that this project will serve as a supportive document to research workers
as efforts has been tried to make this report an informative, stimulating and self
explanatory.
CONTENTS
PART-A
THEORETICAL FRAMEWORK
Personnel Department
PART-B
Research Methodology
Findings
Limitations
Suggestion
Conclusion
Questionnaire
Bibliography
EMPLOYEE WELFARE
Employees are well educated, talented and they do hard work so they need to be retained and
maintained to serve the Organization and therefore better welfare facilities are designed to
care of well being of the employees.
The term welfare as applied to the industrial employees welfare means faring
or doing well it is a comprehensive term and refers to the physical, mental, moral and
emotional well being of an individual Labour welfare also referred to as betterment of work
for individual.
2- Voluntary-: Those workers that the employer performs for the benefit or workers
of his own Volition, without any coercion being involved.
3- Mutual-: This kind includes the welfare work done by lobour unions in co-
operation with each other.
Type of Welfare Activities-: The meaning of lobour welfare may be made clearer by
listing
ii. Conveniences
v. Worker’s Recreation
vi. Bank
vii. Transport
ix. Health and medical services, dispensary, emergency ward out patient and in-patient
care, family visiting, family planning.
x. Recreation, games, clubs, craft centers, cultural programs that is music, clubs, interest,
and hobby circles, festivals celebration, study circles, reading room and library, open
air theater, swimming pool, athletics, gymnasia.
xiii. Welfare facilities may also be categorized (a) intra-mural and (b) extra mural.
i. Statutory Provisions -:
These are mandated by the Factories Act, 1948; The Mines Act, 1962;
The Plantation Lobour Act, 1951 and same other acts of all these, the Factories act is
most significant.
ii. Non Statutory Provisions -:
UNION-:
IFFCO has one registered and recognized Union named as IFFCO Aonla Employees
Unions. It is registered under Trade Union Act.
Welfare
[Section 42+052]
Chapter V of the Act contains provisions for welfare measures for the workers.
The whole of the chapter containing sections to the long desired provisions of uniform
standard of welfare order for industrial lobour.
Sitting facilities for occasional rest for worker who are obliged to work standing(S.44)
Fist and appliances (like first aid boxes or cupboards) –one for 150 workers and
ambulance facilities, if there are more than 500 workers.(S.45)
Shelters rest rooms and lunch rooms, if employing over 150 workers.(S.47)
India is fast emerging as the potential work Leader in the economic field and
agriculture countries to be the main stay of India’s economy. IFFCO the Pioneer organization
in the Cooperative Sector from its very inception has been performing exceedingly well Over
the years, it has grown in stature, strength and stability. In just three decades, it has turned out
to be an institution with immerse contribution in National Progress.
IFFCO is the federation more than 35,000 societies most of them being Village
Cooperatives Spread all over India (near about 21 states).
IFFCO’s four most modern plants are located at Kalol, Kandla in Gujrat and Phulpur;
Aonla in Uttar Pradesh having the total annual Production Capacity of 4.7 Hilton tones of
fertilizers, one more Supported Plant is Under Construction at Oman. IFFCO’s all the Plants
have been ac heaving the annual capacity aberration in the range of 112-120%.
IFFCO IN BRIEF-:
Fertilizer marked through 36144 cooperative societies and 167 Farmer Service
centers.
KALOL UNIT-:
KANDLA UNIT -:
AONLA UNIT-:
The Story of IFFCO is a success story unparallel in the annals of Indian CO-
Operative. Set up in 1967 as a multi CO-Operative with an authorized capital of Rs. 200
Crore, the society has indeed blossomed in to a premier organization and the capital intensive
fertilizer industry India. Ever since its Kalol and Kandla plants went in to commercial
production during 1974-75 they have carved a niche for themselves in the realm of capacity
utilization and establishing new production performance record each other. With three years
of their going into commercial production IFFCO had occupied the coveted position of
country’s largest manufacture of fertilizer, the honour it has steadfastly maintained. IFFCO ‘s
Phulpur plant which went in to production in 1980 - 81 further strengthened the
organisation’s production capacity thus enabling IFFCO, federation of 30500 Societies ,
spread over 19 states and 3 union territories to provide a giant supply base for the CO-
Operative distribution system . IFFCO added another feature in its cap by commissioning its
fourth Rs.666 Crore Ammonia - Urea plant at Aonla Bareilly (UP) 29th may 1988.
Seeing the success of IFFCO Govt. of India has allowed IFFCO to expend all its four
plants. Thus the capacity of the plant at Aonla has been doubled. The commercial production
from the expansion units started from 25th December 1996. Kalol plants has been expanded
and Commissioned in September 1997. Phulpur unit, a replica of Aonla expansion plant, has
also been installed in November 1997. Kandla units expansion activities are in progress.
Thus, IFFCO has emerged as the largest Producer & marketer of fertilizer in the
country with four operating units located at Kandla & Kalol in Gujrat and Aonla (Bareilly) &
Phulpur in UP. Its Contribution to the nation’s total fertilizers requirements in nitrogenous
and phosphatic fertilizers are about 18% by Kalol, Phulpur and Aonla and 27% by Kandla
unit.
OBJECTIVES-:
Educating, training and guiding the farmers for improving agricultural productivity
and rural economy.
To undertake research and such other activities conductive to the development of the
industry well as IFFCO.
To provide and arrange for the training of employees of the CO-Operative Societies to
Promote and develop the sales of fertilizer and other agricultural production requisites
in which IFFCO is interested.
VISION 2010
The society has set for itself new target with objective to realize the group turnover of Rs.
1500 crore and annual profit of Rs. 1500 Crore by the year 2010. The areas contemplated for
future growth include.
o Power
o Bio fuels
o Renewable energy
o Banking.
o Phos.acid
The vision 2010 has already achieved the sales turnover by Rs.32933 crore during the
financial year 2008 -09.
MAJOR AWARDS RECEIVED
KALOL
PHULPUR
OTHERS
The flagship of IFFCO, Aonla Unit is located in the Gangetic Plains of Uttar Pradesh
in Bareilly district about 25 km, South-West on Bareilly Aonla road.
Aonla unit, an Ammonia - Urea complex, is comprised of two phases; Aonla-I and
Aonla-II. The Total Capacity of Aonla unit including both phases is 89, 91,000 MTPA for
Ammonia and 14,52,000 MTPA for Urea having two streams of Ammonia and four streams
of Urea.
Aonla-I was Commissioned in May, 1988 and Aonla -II in December 1996. Both
Aonla - I and Aonla - II units are achieving average annual capacity of 11.6%.
IFFCO Aonla unit is one of the most efficient and quality use as well environment
cringed unit.
THE SALIENT FEATURES OF AONLA UNIT-:
(A)
Capacity(per annum)
Plant Technology:
IFFCO found 7th rating award for U.P Government. It is only Organization which
found this award.
HUMAN RESOURCE DEVELOPMENT-:
Employer development leads to the organizational development IFFCO has grasped this
fundamental truth. A fully functional Training and Development Section a has been created to
provide learning avenues to the employees. Most of the employees are recruited as trainees
and men required to undergo extensive off the job and on the job training in various
disciplines. Other managerial and development training is also arranged in house as well as at
the other Prestigious institutions. The development activities do not end with the employees
but extended to the families also.
Organization Chart Of IFFCO
Traning
ORGANISATIONAL STRUCTURE
Head Office of IFFCO is situated at New Delhi. It has cooperative staff such as engineering
division that plays a link pin role between cooperative office, operating units of Kandla,Kalol,
Phulpur ,Aonla and Paradeep in the same way staff functions as management service
decision, finance and accounts, marketing.
IFFCO consists of both line and staff managers but there are clear demarcation among
their authorities and responsibilities. The theme of Organizational effectiveness is to have a
high degree of collaboration among the managerial personnel through the structure provides.
5. Production Department-: Here, the production and all other related activities if
production of Ammonia and Urea are considered
The Personnnel Department is The Heart Of Any Organization, Which Act A Source Of
Inspiration and guidance in evolving personnel policies and frame rules and regulation for
grown and development of employee and to sens their deep commitment and sens of
belonging to the organization. one of major factor contributing to the need for a personal
department in the fire place in the complexity and sophistication of most personnel /human
resource activities.
7) Employee records.
10) It is responsible for initiating and evolving sound personal policies, procedures and
practices.
11) It is responsible for laying uniform service conditions for all the employees.
12) It hold periodic meetings and discussions with representative of all recognized unions
for resolving issues of company wise nature and inter in to agreement in respect of wages and
allowances and allied matters.
Organizations Structure of P&A Department
Chief Manager
Senior Manager
Managers/DMs
Sr. Assistant
Jr. Assistant
Various sections under personnel Department at IFFCO
1. HRD CELL-:
The cells have been created at divisional levels to ensure effective implementation of HRD
plan with special emphasis on Identification of development needs and preparing manpower
for future needs.
a) Recruitment: For recruitment and selection both internal as well as external sources are
used.
2. Selection:
After screening of applications suitable applications are called for and On line test/Written
Test/interview personality physical tests. Selection is done by a selection committee. It
consists of Head of concerned Department, Specialist and member from Personnel
Department.
3. Training: Most of the employees are recruited as trainees and then required to undergo
extensive off the job and on the job training in various disciplines.
Regardless of the post to which an employee is initially appointed and the station where he is
posted. IFFCO reserves the right to transfer him from one post to another equivalent post and
from one station to another, anywhere in India or abroad
5. Promotion:
IFFCO has a fixed and written promotion policy which is based on experience in the existing
grade and both seniority and merit wise. Usually it is based on both qualification &
experience as well as cadre.
6. Termination:
An employee’s service may be terminated at any time on one month’s (but not less than 30
days) notice on either side
7. Industrial Relation:
The organization has set up healthy traditions in encouraging and fostering cordial and,
harmonious industrial relations in dealing with employees.
8. Welfare:
This sections deals with various welfare activities. (Like sport and cultural programmed for
employees, Canteen facility ( etc.).
9. Time office:
Keep track of employee attendance. Employees are given electronic cards which are to be
electronically punched at the time of entering or leaving the office/plant.
10. Provident fund:
IFFCO has its Own Board of Employees Provident fund as per EPF and misc. Provisions.
Act, 1952 and PF benefits shall be as IFFCO EPF rules.
11. Retirement:
Estate Office:
Takes care of sanitation of plant and township, allotment of houses, shops etc. Administration
department also take care of indirect facilities like medical , HBL, libraries etc.
Horticulture:
Looks after the plantation in the whole IFFCO Unit including township.
Guest house:
Proper maintenance of guest house is required for accommodation facility to peoples who
come from outside e.g. Engineers etc. & IFFCO VIPs etc.
Sanitation:
Transport:
General Administration:
It takes care of other things such as furniture and fixtures, stationery, stock and non stock
items.
Hospital:
Attention is paid by Administration department for proper running of hospital, responsible for
appointment of doctors and hiring specialists.
Objective of study
To know the status of IFFCO Aonla.
To know the employees are satisfy with the provide facility or not.
To know that how the plant is working for the employees welfare
Research Methodology
Research design: - research design is the plan, structure and strategy of investigation.
Exploratory research is often the initial step in a series of studies designed to supply
information for decision making. The purpose of this research is to explore the potential
problem and opportunities present for the decision situation.
The source of information was the primary data which is collected through the survey of 50
employees of IFFCO Aonla Unit.
The secondary data like books, company annual reports, journals, and websites were accessed
to increase the knowledge regarding the topic of study.
Tabulation and graphical representation were also used for data analysis.
RESEARCH METHODOLOGY USED
b. Estate Office and Horticulture department take care of the various functions. Such as
house keeping, up keeping of premises – Compound wall, lawn, gardens and so forth
passage and doors with washing etc. But there are separate department and do their
works according to the nature of job.
d. Ventilation-:
Ventilation is so necessary for the circulation of fresh air. There is provision for
adequate ventilation in IFFCO.
In IFFCO measures are taken to remove dust, fumes and gases from
the workroom, for the clean environment and good health, there is proper arrangement
to discharge the fumes, smoke and gases. It discharges at a height of 96 meter and the
content of NH3 and Urea in as low as 6 ppm.
Humidity-: At IFFCO, the humidity of air is not artificially. It increased during the
manufacturing process.
To provide protection against dangerous fumes and gases ( which can be used up to
35 minutes) workers are provided with breathing apparatus, safety helmet, car plugs
or muffs, goggles, dust mask, hand gloves to avoid any sort inhalation. Further there is
a huge vacuum cleaner and height rotation fans to remove accumulated dust from
workshop or from clothes of workers respectively.
For the employee working in Ammonia Plant, Ammonia suit is provided to protect
them.
Detectors are there in the plant to detect leakage of Ammonia and Hydrogen.
Pressure relieve valves are there to relieve excess pressure from any machinery.
IFFCO has trained male workers for examination of the machineries. Further the
employees are not allowed to wear loose clothing and are instructed to wear shoes
while working.
There is safeguard (pull guards, coupling guards etc) an every moving part of a prime
mover, every part of electric generator or motors, rotators, converters and every dangerous
part of any other machinery.
Information or Communication-:
There are so many notice boards at necessary places. Pictures and Posters are
pasted for the information throughout the plant and in township as well.
There communication channels are very fast and each and every person is
connected with other via telephone inside the plants control rooms.
Working Hours-:
In IFFCO, the daily working hours (in general shifts) are from 8:15 to 17:30,
the lunch time is from 12:30 to 13:15 on Saturday the working hours from 5:15 to 12:30 only.
Thus no workers work more than 48 hours in a week.
Shifts-:
In IFFCO there are four shifts in which workers are working the timing of the shifts
are as follow-:
In IFFCO there is provision for intervals for rest of about 30 minutes. They can also
take occasional break if required.
Extra Wages for Overtime-:
In IFFCO workers are paid for overtime, by paying twice the existing rate of wages.
The officers are given compensatory off for working overtime.
There are bathrooms, waste disposal baskets and spittoons, washbasins in sufficient
numbers at convenient places which are maintained in a clean and hygienic condition.
Drinking Water-:
IFFCO provide the sufficient number of water coolers at different places in the
plants.
Canteen-:
There is very large size canteen situated at main gate of the factory. It provides tea, snacks,
lunch and meals at very reasonable rate to the employees.
There is library (both at the plant and in the township) for the employee.
Fire Section has been provided with fire fighting tenders rapid intervention vehicles.
Safely belts.
1- Dispensary-:
There is proper arrangement of a dispensary at factory area. They can start first aid
treatment of the injured worker. The medicines, the bandages etc, are provided to the
dispensary by IFFCO.
2- Health Center/Hospital-:
In IFFCO there is a hospital in the township to take of the employees and their
families too.
One Physicians
Beside there are 5 nurses, 2 Aayas, One Sweeper, One Administrative Assistant and
One Pathology Technician.
4-Ambulance-:
IFFCO provide four Ambulances to their employees for emergency period.
In IFFCO progress of the employee Problems with regard to workload, Supervisors and
colleagues in Taken care by P & A Department via grievance handling etc.
Economic Services-:
In IFFCO there, are suitable, welfare schemes regarding health insurance, rewards and
incentives, and gratuity and pension, workmen’s compensation for injury, family assistance in
times of need, profit and bonus sharing schemes etc.
Labour-management participation-:
Worker’s Education-:
In IFFCO stress is given to enhance the worker’s education this is done via reading room
library, social education, seminars, factory news review, magazines for worker’s education
and knowledge.
Washing facility-:
In IFFCO there is adequate and suitable facilities for washing for the use of the workers
employed there in. They are kept clean and hygienic.
Fire and Safety-: A well equipped, fire , and safety section has been in addition to
various built in safety features of plan and technology.
To include safety habit in each employee various safety seminars, training and competitions
are organized from time to time.
Schedule of the act provides that in Every factory where in 500 or more workers are
ordinarily employed, The employer shall appoint at least one welfare officer. The officer is
expected to act as an advisor, counselor, mediator and Liaoning.Officer between the
management and the labour specifically his/her duties include the following:
For the same purpose IFFCO has appointed a welfare officer Mr. Jeetendra Bhardwaj who
acts as an advisor, counselor, mediator and Liaoning Officer between the management and
the lobour.
(i) Appreciate the need for harmonious industrial relations in the plant;
5. Liaoning with the management so as to apprise the latter about worker’s viewpoints on
organizational matters.
CONTRIBUTORY PROVIDENT FUND AND
Washing Allowance-:
The employees who are supplied with protective clothing/uniform are granted and
washing allowance on the percentage basis.
For the employees washing allowance percentage are 4% of the basic salary.
The FLTE fixed by the management is on percentage basis of the basic payment of
18%.
Salary Range for Officer
B 25750-650-30950 75000-117750
B1 23750-600-28550 65000-102000
C 22500-600-27300 60000-94200
C1 21500-600-26300 55000-74750
D 20000-500-25000 51500-74050
E 18500-450-23900 43200-69200
F 17500-400-22300 38000-66500
F1 16000-400-20800 35000-61250
G 14500-350-18700 32000-56000
G1 13500-350-18050 29000-50750
G2 10750-300-16750 23000-40250
H1 9100-250-14600 20000-35000
H2 8200-220-12380 18500-32500
I 7600-210-11500 17000-29750
J 7100-175-10425 16000-28000
J1 6600-150-9450 15000-26250
K 6400-130-8870 14500-25500
L 6050-110-8360 13800-22200
L1 5650-100-7750 12800-20600
M 5300-90-7190 12000-19200
N 4300-80-6580 11000-17600
O 4100-70-5570 9500-15300
P 3300-50-4100 7500-12100
Q 2500-40-3140 5700-9300
R 1800-30-2280 4100-6700
Dearness Allowance-:
01.01.2007-31.03.2007 0
01.04.2007-30.06.2007 0.8
01.07.2007-30.09.2007 1.3
01.10.2007-31.12.2007 4.2
01.01.2008-30.06.2008 5.8
01.07.2008-30.09.2008 6.3
1.10.2008-31.12.2008 9.2
01.01.2009-31.03.2009 12.9
01.04.2009-30.06.2009 16.6
Fixation of Pay
The pre revised Basic pay+ personal pay drawn by employees as on 31/12/2006+ DA @
78.2% of pre revised basic for the purpose of fitment will be aggregated fitment benefit @
30% on pre-revised basic+78.2 DA should be added to fix revised basic pay.
Annul Increments
Annul Increments will be admissible up-to 3% of progressive basic pay and rounded
off to next multiple of Rs.
The dates of annul increment of workmen will not be altered while switching over to
the revised scales.
In respect of workmen annul date of increment falls on 01/01/2007 the January 2007
increment will be allowed to them in the revised pay scale up to 3% of revised basic
pay.
Grant of annul increment will be governed by the rules of society amended from time
to time.
Stay nation increment at maximum of 3% of basic pay will be admissible once in two
years provided the performance of the employees is at least very good for those two
years.
Other Allowance
Washing allowances
Education allowances
Transport allowance
House rent allowance will be paid w.e.f 01/01/2007 on revised Basic pay as per rates given
here
Bangalore
With effect from 01/04/09 minimum rate of HRA shall be @ 20% of revised Basic Pay.
Shift Allowance
Morning 75
Evening 75
Night 150
With effect from 01/01/2007 allowance for longer working hours to all workmen who are
posted in plants and are required to work for 48 hours in a week will be paid @ 5% of initial
of pay of respective scale of pay.
PF Trust-: IFFCO is managing IFFCO PF Trust for the welfare of their employees. PF is
given from 12% for employees side and 12% from employer side and 85 interest is also given
for it.
TUITION FEES-:
Tuition fees in respect to school/college going children of the employees and
officers are 4% on their basic salary bases.
CONVEYANCE SUBSIDY-:
Those who are staying beyond radius of 5kms from their work place and have not
been provided with IFFCO’s transport either free or on subsides rate as well as are not in
receipt to local travelling expenses, are paid a conveyance subsidy of Rs.30 per month.
Over and above the incentive given by State/Central/Local Self Government IFFCO
also extends the following incentive to the employees who undergo Family Planning
Operation.
INCENTIVE-:
If sterilization operation is done after two Rs.1, 500 living children.
If sterilization operation is done after three Rs.1, 125 living children.
All expenses on account of the sterilization operation are borne by the management.
14 days special casual leave in case of sterilization operation under gone by the
female employees.
IFFCO TOWNSHIP-:
IFFCO Township spread over an area of 500 acres having 1085 houses in township. The
township is situated on Bareilly-Aonla road in front of IFFCO plant.
It provides all modern facilities, amenities and recreational aspects to all the employees
residing in the township.
The township has been setup like planned city. The houses are built up in a row and it
is built up in a same design. Neat and clean and well-maintained C.C. Road is spread in all
townships. Green lawns and trees are grown among the houses and houses.
Parks-: There are so many small parks with green grass, trees, beautiful flowers and
some rides.
Shopping Centre-: There are shopping complex where we can get each every
daily use items. The shopping centers are divided into so many shops like provision
store, medical store, readymade garment store, restaurants etc.
Hospital-: It has been well defined previously that hospitals with good doctors are
situated in township.
School-: There is one central and play-school for the children of the employees.
Waste disposal-:
The effluents from various plants undergo extensive treatment in lagoons from where they are
used for irrigation of the green belt.
The logons areas have become natural habitat for the migratory birds during winter season
and excel as any picnic resort.
Community Development-:
IFFCO being an institution is committed to work for the improvement of the socio economic
conditions of rural population around the plant.
Aonla unit has adopted several villages under its village Development scheme.
Hand pumps, road construction, school building amenities have been provided in the
surrounding villages. Medical camps, free distribution of medicines, polio and
diphtheria vaccines, Family planning and social marketing are the few activities
undertaken in these villages.
Subah ladies club of township also plays an active role in Social welfare by running
an education centre for poor people.
Farmers’ service centre has been established in village Sainda near Aonla unit which
provide fertilizers, pesticides and seeds to the farmers.
For the same purpose a project “Strengthen Reproductive Health and family Planning
Services in Alampur Zafrabad Block of Bareilly District” is being implemented by
IFFCO Jan Kalyan Samiti. It is funded by USAID - India and IFFCO Aonla named
“SIFPSA”.
IFFCO Conveyance Advance Rules
Loan has been granted to the employees of IFFCO after confirmation. The condition for the
same is as follow:
1. The advance is granted to employees of IFFCO who have regularly been appointed to the
service of IFFCO and have completed three Years of service.
b) To buy Flats.
d) For maintenance.
3. The maximum amount of loan granted should not exceed Rs. 5,00,000.
4. The quantum of loan will be such that carry home pay after Deduction of loan installation
shall not be less than 50% of Gross Salary or Rs.4000 (Whoever is less).
Medical Benefits
1) An employee of IFFCO is in respect of any ailment, disease, injury or disability, befalling
him or any dependent number of his family be eligible for reimbursement or medical
expenses, subject to such Limits :-
i) Fees paid by him to an Authorized Medical Attendant for Consolation (at his clinic or at
employee’s residence).
iv) The fees paid for pathological, bacteriological, radiological or other examination.
2). The reimbursement shall not exceed the annual ceiling as under.
Transport
IFFCO provides Transport facilities to all its employees to move from one place to another so
that they can work more efficiently.
a) Buses.
b) Light Vehicle.
c) IFFCO Vehicle.
1) Buses-: A total number of buses is 13 (on contract basis). Out of which 12 buses are used
to carry main and material from IFFCO Township to Bareilly and Vice Versa.
a) Shift
b) Marketing
c) Schools buses
Out of 13 buses one bus is used for traveling between township to Delhi and Vice-versa (This
bus runs on alternate days i.e. on Monday, Wednesday & Friday.
2) IFFCO Vehicle
IFFCO also owns a certain numbers of Vehicles itself. These are as Follows:
Swaraj Mazda -1
Truck -2
Minibus -1
Van -3
Jeep -2
Ambulance -4
Transport facility of IFFCO is very good. 80 % employees of IFFCO is satisfied for the
transport facility.
IFFCO has proper arrangement of drinking water facility. IFFCO arrange clean and
safe drinking water for every department of IFFCO Aonla.
All employees of IFFCO are satisfied for the washing facilities. IFFCO provide washing
subsidy for all employees of plant.
IFFCO arrange health check-up center/ Hospital in IFFCO Township. In hospital all
necessary facilities for general and emergency.
IFFCO provide health facilities for the employees. But all employees are not fully
satisfied for the health facilities of IFFCO.
20
15
10 Canteen Facility
0
Fully Partially Un-
satisfied satisfied satisfied
IFFCO canteen facilities are not properly arranged. Some change is required for
canteen facilities.
All employees are fully agreed for medical benefits. IFFCO give various type of benefits
of medical facility.
Q. Are you satisfied with working hours and working shifts at IFFCO
Aonla?
40
35
30
25
20
Working hours &
15 Shifts
10
5
0
Fully Partially Un-
satisfied satisfied satisfied
Approximately IFFCO employees are satisfied for the working hours and working shifts
of Unit.
25
20
15
Change in working
10 hours & shifts
0
Fully agree Partially Disagree
agree
Employees think that no change is required in working hours and working shifts of
IFFCO Aonla unit.
30
25
20
Education to the
15 workers
10
0
Fully agree Partially agree Disagree
All employees think that education is most important part of any organization, so all
employees feel that all important education should provide for related employees.
Q. Does IFFCO Aonla run new employees welfare schemes time to time?
30
25
20
15
Employees welfare
10 schemes
0
Fully agree Partially Disagree
agree
All employees are not fully agreed for that IFFCO Aonla unit run new employees
welfare schemes time to time.
All employees of IFFCO are satisfied for the provision for leave. Employees said that all
leave are beneficial for employees’ health and other necessary time.
10
5
0
Fully agree Partially Disagree
agree
Employees said that IFFCO pension scheme for employees is vary satisfactory, because
it is a major welfare of any organization.
Q. Is the plant providing loan facility for car, buying any plot etc
satisfactory or not?
35
30
25
20
15 Lone Facilities
10
5
0
Fully Partially Un-
satisfied satisfied satisfied
IFFCO provide lone facility for car, buying any plot etc, it is a good welfare for
employees’ point of view. It support financially for its employees.
15 Entertainment facilities
10
5
0
Fully agree Partially Disagree
agree
IFFCO Aonla are providing entertainment facilities to employees, but employees feel
that entertainment facilities are sufficient, some more facilities should provide for
entertainment of employees.
FINDINGS
The majority of population under study is aware of the various welfare schemes being
provided by the organization. IFFCO provides its employees good working conditions so that
the employees may remain enthusiastic while discharging their duties. However some of the
employees are not satisfied with the working conditions of IFFCO but this may due to lack of
environmental acceptance.
The organization schemes and working style is able to make the impact of
belongingness so that the production is going up to mark. This shows that the production of
IFFCO lies in the fact that IFFCO cares its employees as its adopted one. Apart from this the
various in-house training programs like self-motivation, greet gayan, yagan, environment
management, fire and safety management are carried out to enhance the workers education.
The added incentives enables the workers to lead a decent life in the midst of urban
congestion, rising inflation and poor living conditions. In IFFCO proper care and attention
has been taken for the welfare of employees. All the above factors justify that the satisfaction
shown by the employees of IFFCO is true and not superficial. IFFCO has been doing a great
job in recognizing the unique place of the worker in the society and doing well for retaining
and motivating employees.
In short IFFCO has been providing its employees the circle of care as
shown below:
Early recognition Avoidance of
Illness, Discrimination,
Psychological Participation,
Support,
WELFARE Human Rights
Hospitalization.
SCHEME
Social support, IN Skills for care,
Vocational Support,
IFFCO Financial Support,
It was the tough time to get response from the workers as well as from their family
member.
SUGGESTIONS
1. Management must ask its employees time to time that what kind of change they would
like to impart in the various welfare facilities being provided by the organization.
2. The senior officers should make sure that subordinates have the tools to get the job
done for achieving the goals.
3. The people should be made known through proper feedback; how they are doing.
4. Some more facilities should provide in IFFCO hospital and hospital facilities should
be updated from time to time.
5. More entertainment facilities should arrange by IFFCO. For it take suggestion from
the employees, which type of facilities they want.
6. Take feedback from time to time for various matters of employee welfare through
questionnaires and personal opinion for welfare matter, and take serious steps for it.
a. Working Condition.
In IFFCO proper attention and care has been taken for the welfare of employees and
employees here are very satisfied.
It is probably because of this reason that IFFCO has emerged as a pioneer organization the
field of Co- operatives and is the leading producer of fertilizers.
IFFCO started so many welfare schemes for employees and farmers. IFFCO provides the
medical allowance, house and building loans and P.F, children education etc.
IFFCO has been doing a great job in recognizing the unique place of the worker in the society
and doing well for him/her in retaining and motivating employees.
BIBILIOGRAPHY
I have taken the help of many sources which provided me the valuable information about my
project. This information helped me in presenting this report in an effective and efficient
manner.
BOOKS:
Phone No.
8) Are you satisfied with working hours and working shifts at IFFCO Aonla?
Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]
13) Are you satisfied with present wages and salary structure?
Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]
16) Is the plant providing loan facility for car, buying any plot etc satisfactory or not?
Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]
18) IFFCO Aonla providing entertainment facilities to employees are proper or not?
Fully agree [ ] Partially agree [ ] Disagree [ ]
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