Teams Oppurtunities Target Actual Defects %

Invicibles 10 60 60 50 40
Adroids 10 30 40 2 1.6
Elexus 10 20 22 10 8
Knights 10 20 27 1 0.8
Innovators 9 50 53 4 3.2
Explosives 10 15 40 3 2.4
Dynamic 8 64 81 30 24
Ten sigma 8 80 88 10 8
Swaraj 9 90 60 15 12
125 100
120

100

80 50
30
60
15
10 Column G
10
40
4
3
20
2
1
0
1 2 3 4 5 6 7 8 9
 C.F D.P.U D.P.O D.P.M.O Sigma Range
40 0.833333 0.083333 83333.3333333333 3.84
41.6 0.05 0.005 5000 4.2
49.6 0.454545 0.045455 45454.5454545455 4.6
50.4 0.037037 0.003704 3703.7037037037 4.7
53.6 0.075472 0.008386 8385.74423480084 3.8
56 0.075 0.0075 7500 3.93
80 0.37037 0.046296 46296.2962962963 4.3
88 0.113636 0.014205 14204.5454545455 3.7
100 0.25 0.027778 27777.7777777778 3.5 BEST

60

50
50
40 30
15
10
Column G 30 10
4
3
20 2
1
10

9 0
Wrong billing 22%
Non reachable customer desk 18%
Delayed billing 12%
Poor pricing plans 9%
Few payment centres 7%
No special offers 6%
74%

25%

20%

15%

Column B
10%

5%

0%
1 2 3 4 5 6
25%

20%

15%

Column B
10%

5%

0%
1 2 3 4 5 6