Identifying Roles and Responsibilities
Role General Specifies
Responsibilities
Training Creates bridge between
Coordinator Training development and
Project Manager
Gathers Information
Personnel
Evaluations
Communicates and
Coordinates Program
Specific Information
Manages on site issues and
logistics
Quality Control
• Works closely with Program
manager to oversee the overall
project.
• Effectively communicates the
Assessment Surveys, to the
Project manager.
• Evaluation of the process and
focus group.
Content
• Determine the training
audience and specific
requirement
• Identify the appropriate
training method for the target
audience.
• Identify trainers and facilitators
• Conducts training evaluation
• Passes out and collects follow up
evaluations
• Coordinates program and
process evaluation
• Works directly with the
project manager fro
development of curriculum
• Effectively Communicates
Content needs and relevant
changes.
Coordinates training and feedback
• Synthesize feedback to
improve the training
delivery.
- Responsible for
overseeing the training
program including the
assessment, plan,
 implementation,
facilitation, tracking and
day to day operations
- Ensures that the associates
have the required tools,
knowledge and skills to
perform the job.
- Works closely with all
management and
supervisory staff to
address changes in the
work environment.
- Monitors effectiveness of
training

Training Facilitates training - sets ground rules

Facilitator or - Creates learning friendly
Co facilitator Involved with the Content Environment
Development - Facilitates discussion
- Provides opportunity for
feedback
- Supports the learning
environment
- Recognizes the changes
needed onsite and in the
curriculum
- Provides feedback
- Prepares materials and
assessment criterions
- Participates in Calls for
further development and
needs in the training curve
- Researches more area
relevant to training ideas