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  • Our Strategy To Deliver Value To YOU: Value Addition Per Transaction

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    mitradevjyoti
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    Our strategy to deliver value to you focuses on providing consultancy, software development, project management, security operations, network operations, facility management services, and technical product management to help add value at each transaction through an integrated service delivery framework. Allied Digital aims to provide industry-leading innovation through its integrated service delivery framework that supports end users and IT management with tools, services, automation, reporting, and knowledge management across multiple support levels. The company leverages its presence in India and global reach to serve customers around the world.

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    Our strategy to deliver value to you focuses on providing consultancy, software development, project management, security operations, network operations, facility management services, and technical product management to help add value at each transaction through an integrated service delivery framework. Allied Digital aims to provide industry-leading innovation through its integrated service delivery framework that supports end users and IT management with tools, services, automation, reporting, and knowledge management across multiple support levels. The company leverages its presence in India and global reach to serve customers around the world.

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    15 views4 pages

    Our Strategy To Deliver Value To YOU: Value Addition Per Transaction

    Uploaded by

    mitradevjyoti
    Our strategy to deliver value to you focuses on providing consultancy, software development, project management, security operations, network operations, facility management services, and technical product management to help add value at each transaction through an integrated service delivery framework. Allied Digital aims to provide industry-leading innovation through its integrated service delivery framework that supports end users and IT management with tools, services, automation, reporting, and knowledge management across multiple support levels. The company leverages its presence in India and global reach to serve customers around the world.

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    of 4

    Our strategy to deliver value to YOU

    Consultan
    cy
    Software
    Dev.
    Project
    Mgt.
    Value Chain

    SOC

    NOC

    FMS

    TPM
    Incident
    based
    support
    TRC

    Help
    desk
    Knowledg
    e
    Mgt. Consultancy and System
    Reactive Support Annuity Support RIM
    Integration

    Value addition per transaction


    Allied Digital innovation: Integrated Service
    Delivery Framework
    Field
    End Users Support IT Mgmt Tools

    Desktops, Servers, IT Admin, Network, Security, Applications

    Self Service Monitors and


    Reporting Portal
    Portal Adaptors
    Data Transfer Automation Filtering and
    Bus Scripts Correlation
    Workflow
    Email Manager Device Profile
    Manager
    Ticketing System

    Knowledge Base

    Level 1 Offsite/ Root Cause Complex


    Offshore Desk Analysis Level 1 Resolution
    Level 3 Onsite Level 2
    Desk
    India presence:
    Industry Leading
    Global Reach: Serving customers
    around the world

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