COMBATING

ATTRITION IN IT
COMPANIES

MADE BY:-
SHRAY JALI
 WHAT IS ATTRITION?

 Attrition is the reduction in the no. of employees

through Retirement, Resignation or Death.
 BENEFITS

 Space for entry of new talents

 Removes bottleneck in the progress
of the company
 Evolution of high performance teams
IMPACT ON COMPANIES

Loss of productivity
High cost of recruitment
High cost of training
Wastage of precious time on training &
selection process
Affects the budget of a company
Loss in revenue
ATTRITION RATES IN IT INDUSTRY
YEAR ATTRITION RATE(%)
COMPANY ATTRITION RATE(%)
2001 15-20 (2006)
2002 15-20
SATYAM 19.1
2003 14
2004 12.5 SASKEN 19
2005 10 SAPIENT 18
2006 22 DR. REDDY 16
AGILENT 15
NIIT 15
COUNTRY ATTRITION RATE(%)
HCL COMNET 13.89
US 42 WIPRO 13
AUSTRALIA 29 INFOSYS 12.9
EUROPE 24 MINDTREE 12
INDIA 22 CSC 12
GLOBAL AVERAGE 24 TCS 10
 FACTORS
CONTRIBUTING TO
ATTRITION
 ATTRITION
DRIVERS
AMBIGUOUS
ORGANIZATIO
NAL VALUES

INEQUITA WORKPLACE
BLE ENVIRONMEN
T INFLUENCE
REWARDS

OVERWOR POACH
K&
BURNOUT ING

LACK OF EMIGRATION
PROPER TO FOREIGN
TRAINING COUNTRIES
LACK OF COMM.
AMONG
VARIOUS LEVELS
METHODS OF
COMBATING
ATTRITION
RECRUITMENT STRATEGIES

 INFOSYS TECHNOLOGIES LIMITED

(LEARNABILITY)
o ABILITY TO LEARN
o ACADEMIC ACHIEVEMENT
o CONCEPTUAL KNOWLEDGE
o TEMPERAMENT TO FIT IN THE WORK
CULTURE

 HEWITT ASSOCIATION (BRANDING)

o EXTERNAL BRANDING
o INTERNAL BRANDING
COMPENSATION & REWARDS

 INFOSYS TECHNOLOGIES LIMITED

o USE OF ESOP(TAX FREE)
o EMPLOYEE STOCK PURCHASE PLAN(ESPP) &
RESTRICTED STOCK UNITS(RSU)

 USE OF ESOPs IN WIPRO, HCL, SATYAM, PATNI

COMPUTERS, I-FLEX SOLUTIONS
ORGANISATION CULTURE

EFFECTIVE COMMUNICATION
WIPRO – CHANNEL (W)

TREATING EMPLOYEE AS AN INTERNAL

CUSTOMER

RECOGNITIONS
SATYAM – ANNUAL AWARDS
WIPRO – MASTERMIND, DEAR BOSS

ENJOYMENT @ WORKPLACE
WORK-LIFE BALANCE

FEELING OF WELL- BEING

CLUB MEMBERSHIP
TRANSPORTATION FACILITY
FLEXI-TIMINGS
TELECOMMUNICATING
DAY-OFF ON EMPLOYEE’S BIRTHDAY
OR ANNIVERSARY
EDUCATION LOANS FOR CHILDREN
TCS STARTED “MAITREE”
LEARNING AND GROWTH

INFOSYS TECHNOLOGIES LIMITED

CII-EXIM AWARD FOR BUSINESS EXCELLENCE

– CARING & DEVELOPMENT OF PEOPLE

GLOBAL FOUNDATION SCHOOL

– EXCELLENCE IN PRACTICE AWARD

SATYAM COMPUTERS LIMITED

SATYAM LEARNING CENTER IN ASSOCIATION WITH

ISB & BITS, HYDERABAD
LEADERSHIP QUALITIES

WIPRO- WIPRO LEADERS’ QUALITY SURVEY

LIFE CYCLE LEADERSHIP PROGRAMS
– ELP
– NLP
– WLP
– BLP
– SLP

SATYAM- HARVARD GLOBAL LEADERSHIP

INFOSYS- INFOSYS LEADERSHIP INSTITUTE

CULTURALLY DIVERSE
WORKFORCE

 INFOSYS DEVELOPMENT CENTERS

CHINA
CZECH REPUBLIC
CANADA

 SATYAM COMPUTERS LTD.

ANNOUNCED ITS 1ST EVER RECRUITMENT
PROCESS IN SINGAPORE
OTHER RETENTION STRATEGIES
ADOPTED BY COMPANIES

•JOB ENRICHMENT
•EMPOWERMENT TO TAKE DECISIONS
•M&M- JOB ROTATION & MULTI TASKING
•FOCUS ON KRAs
•COMPAQ- DISCLOSES THE SALARY OF THE
EMPLOYEE ONLY AFTER HE ACCEPTS THE JOB

•HUGHES-

“CATCH EMPLOYEES DOING SOMETHING RIGHT”

 SUMMARY

EFFECTIVE RECRUITMENT STRATEGIES

COMPENSATION AND REWARDS
ORGANISATION CULTURE
WORK-LIFE BALANCE PROGRAM
NURTURING LEARNING & GROWTH
LEADERSHIP ROLE
MANAGING DIVERSE WORKFORCE
 R I ES
QU E
NY