ORGANIZATIONAL

ENVIRONMENT

By : Hasith Lakshan
O● ●E
IM
r xn ai ORGANIZATIONAL
g t c
a er
ENVIRONMENT
ro
n Organizational Environment is all the
n
factors
a
internal and external to the
z organization which are affecting the
a l
t
performance of the organization.
*Dynamic
o
n
a
 Internal Environment
All the factors inside an organization affecting
the performance of the organization.
This can be controlled by the management.

v Structure
v Resources
v Culture
v Processes
v Leadership
v Goals & objectives
 External Environment
All the factors outside an organization
affecting the performance of the
organization.
This can’t be controlled by the
management.

Micro Environment
v

Macro Environment
v
 Micro Environment

All individuals, groups and institutions

external to the organization affecting
the performance of the organization.
1. Suppliers
2. Customers
3. Gov
4. Media
5. Banks
6. Trade unions
 Macro Environment
Set of broad factors created as a result of
the interaction between internal
environment factors which are affecting to
the performance of the organization.
q Economical environment
q Political environment
q Socio-cultural environment
q Technological environment
q Ecological environment
 Macro Environment
Macro Environment
Ecological
Environment

Micro Environment

Internal Internal
 STAKE HOLDERS
Any individual, group of people or institutions who are
directly or indirectly affected by the activities of the orgn.

Any individual, group of people or institutions who

have an interest or power over the orgn.

q Some times they are affected by the activities of an orgn.

q Some times orgn is effected by their activities.
S●IE
t xn Types Of Stake Holders
a t
k e
e r
n
H a
o l

d
e
r BOD Customer
Employees s
s Managers Suppliers
Trade Unions Gov
Media
 Corporate Social
The
Responsibility
obligation of the organization to
improve
the positive impact on the society and minimize
the negative impact on the society.
1. Economical
To improve the economic stability of it’s community and
contribute to the economy of the country.
2.Legal
To adhere to the rules and regulations of the country.
3.Ethical
Promote goods and services which are suitable to the society
and Non-discrimination of labors.
4.Philenthrophic
Donating funds & contribute to the social activities.
L
P
E
he
ce
th
c
oho
h gl
nan
a
ocno
nll
c
am
m
t
a
hh
crc
r
ao
o
a
p
p
c
c