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A STUDY ON EMPLOYEE WELFARE MEASURES

INDUSTRY PROFILE

ABOUT THE INDUSTRY

India in 1994 has become the 4th largest producer of cement in the world .This
impressive record owes its origin to the progressive policies of the government since late
70’s and enabled on assured 12% post tax return on Net worth (77).The economic
reforms of July ’91 gave a further fillip by abolishing the licensing system for setting up
cement plants. Since then innumerable technological development took place in cement
production enabling cost reduction and mass production. The wet kilns of the late 70’s
were replaced by dry kilns which reduced the fuel cost by 30% thermal efficiency was
improved by installing pre-heaters, followed by the addition of pre-ealcinators. Optimal
usage of fuel and power we achieved through computerization and quality control of raw
materials.

In a developing country like India the requirement of housing and so the demand
elasticity of cement with respect to G.D.P. of 1.6% is also high.

By comparing the per capita consumption consumption and consumption density


(D) of India with rest of the world, the latent demand for cement can be estimated at
77Kg for India and 240Kg for the rest of the world.

The cement sector has recorded an impressive increase in production capacities.


The production has grown up by 9.5% over the previous years to 76.22 million tones. The
consumption, on The other hand, has logged behind having grown by 7.9% over the
previous year to 67.93 million tones. Capacity utilization has been 81% for the large
plants. Thus, even at the end 98-99 there was an excess capacity by about 27 million
tones. (Comparing total capacity and demand).

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The current financial year is expected to add 10 million tones further. Production
for the full year to be expected to be raised by 10-12%. Of this, south is to be the
maximum gainer with around 10% growth.

The cement industry witnessed a contraction. In operating profit margins


nationally. In the year ended March’97 due to a slowdown in demand growth rate, higher
supplies for new commission capacitates and cost increases. Housing sector is yielding a
minimum cement demand growth rate, of 6%.

The Rakesh Mohan committee has forecast the investment outlays on


infrastructure to rise to 4000-4500billion rupees over the next 5 years. Beyond 2003-
2004, these requirements would be in the range of 7500 billion rupees. The industrial
growth rate too is expected to rise from 8 to 8.5% in the past 10-12%.

The per capital consumption is expected to touch 85Kg by 2004 by possibly 13Kg
in 2012. If the present growth trend continues. To achieve even 75% of world average on
investment of 40,000 Crores rupees on plants besides additional investment of same order
on adequate infrastructure will be required over 10-15years. The demand by 2012 is
placed at 140 million -150 million tons in the wake of the industrial and economic growth
unleashed by the liberalization process. The growth prospects of the industry are thus
assured.

India’s Stand in the world

India is the 4th largest cement producer worldwide, following china, Japan and
U.S.A. India’s percaptia consumption is only 78Kg as compared to the world average of
251 Kg by the turn of the century. India’s capacity is expected to crores 100 million
tones. The Industry has 59 companies owning 115 plants. In the matter of exports, the
Government considers cement as an extreme focus area.

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A STUDY ON EMPLOYEE WELFARE MEASURES

However, Industry experts comment that exports are mainly for keeping a check
on the domestic prices, which get adversely affected due to exam production. In the
global market. India cement is not very competitive due to high power and fuel costs. In
order to improve its position in the International market, technological up gradation is
essential in terms of process, product diversification, cost reduction quality control and
energy savings.

CEMENT INDUSTRY HIGHLIGHTS

The Indian cement industry has high Return on Investment. There exists a large
markers which are not yet been completely tapped. With the existing levels of supply and
growing demand the prices tend to rise. But the industry being a fast growing one, many
players are attracted. Every year new capacities are added raising the supply, price
stability is thus maintained and the high profits are observed by new entrants.

The per capital consumption of manufacture commodities like steel, power and
cement ate indicators of the economic state of a country. Of the total output nearly 95% is
accounted for only 90%, while the Government sector accounts for 10%. The housing
activity accounts for 55% of total consumption. Nearly 47% of the total costs, most of
which are administrated prices are beyond the control of cement units. The cost elements
include limestone, coal, transport freight, power consumption and excise duty.

Production and Consumption Pattern of Cement

In the case of cement production regional imbalances continue. Cement plants are
generally put up where limestone id available. This because, to produce 1 tons of cement
1 ½ tones of limestone is required. Also it is easier to transport cement than limestone.
Cement is mainly produced in the Western and Southern regions. Hence, only half
of the cement produced is consumed within the region. Cement is usually transported
from south to west is the most surplus region. Although, west is a surplus regions, cement

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A STUDY ON EMPLOYEE WELFARE MEASURES

is transported from southern regions which are close to the consumption and excise duty.
The destination of cement transport is mainly dependent on mode of transport available
and the transportation cost incurred.

CEMENT MANUFACTURING PROCESS

In wet process, limestone is crushed and grounded and mixed with water to form
slurry which is fed in to the kiln. The slurry has a water content of 30-40%. Before the
mineralogical process commence, the water content in the slurry has to be evaporated.
This process consumes high energy and power.
On the other hand, the dry process is more energy efficient. The raw materials are
dried in a combined drying and grinding plant to reduce the moisture content to less than
1%.

Due to regular shifts from wet and semi-dry process nearly 89% of the total
industries kiln capacity is at dry process. Of the remaining, 9% is wet process and 2% is
semi-dry process. The main advantage of shifting to any process is the 50% saving of
coal consumption. The energy costs reduce by 30-40% and the kiln output also increases
for a given size kiln, the output for dry process is 250-300/- as compared to 130-150/- for
semi-dry and 100% for wet process. The capacity utilization is also higher for dry process
plants.

CEMENT BRANDING

Cement has emerged as a commodity product. Brands play important role


especially in metros like Delhi, Mumbai, Calcutta, etc, where the established brands
suppress the success of smaller brands. Companies have tie-ups with real estate agents
and construction companies. Some manufacturers also organize work ships, training and
seminars to educate the consumers on the maximum use of a bag full of cement.

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COMPANY PROFILE

Lanco industries limited (LIL) was promoted by Lanco Group in 1992 in Chittoor
District. A.P LIL setup as a Mini Blast Furnace (MBF) in 1994 with a capacity of 90000
TPA to manufacture and sell Pig Iron to the customers and foundry units across India. In
1998. LIL entered into an agreement to supply Molten Iron and pig Iron to Lanco, Sri
Kalahasthi Castings Limited (LKCL) a company within the same campus engaged in the
business of Iron castings & forging. LKCL later on added high technology Ductile Iron
Pipes (DIP) manufacturing facilities to its portfolio. In March 2002 India’s leading DI
Pipes manufacturer, Electro steel Castings Limited (ECL) entered into a strategic alliance
with LIL and LKCL by acquiring 46.43 and 48.89 percent stake in the companies
respectively. In addition to technological support, ECL also infused fresh fund into LIL
by way of equity participation and re-modeled the financial structure, thus reducing
interest costs.

In 2003 the capacity of MBF was increased from 90,000 TAP to 1, 50,000 TAP
and the capacity of DI Pipes was increased from 60,000 TAP to 90,000 TAP at capital
outlay of approx. Rs. 35 corers. In 2003 LKCL got merged with LIL ( with effect from
1st April 2003) to take advantage of the close synergy in the business model of the two
companies, since a large part of Pig Iron in liquid form is consumed by LKCL for
manufacture of Pipes. In 2004, 1, 50, 000 TAP Coke Oven Plant was setup at capital
outlay of Rs. 45 corers.

QUALITY POLICY

Lanco Industries Limited aims at maximizing the customer satisfaction by


supplying products of consistent quality with collective participation of Management and
Employees.

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TO ACHIEVE THE ABOVE, WE WILL

 Manufacture and supply products as per specifications and standards agreed to


with the customers.
 Continuously strive to improve the quality of the products and process
 Maintain interaction with customers
 Train and motivate employees to achieve the company’s goal.

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CHAPTER - 2
INTRODUCTION:
1.1 INTRODUCTION TO THE STUDY

Safety and welfare measures are inevitable to any organization where workers
are involved. An organization‘s responsibility to its employees extends beyond the
payment of wages for their services. The employee’s safety and welfare on and off the
job within the organization is a vital concern of the employer. Providing a safe and
healthy environment is a pre-requisite for any productive effort. This research deals with
the study on the welfare measures provided to the employees at LANCO INDUSTRIES
PVT LTD.

1.1.1 Problem Idenfication

Unlike other industries, the employees of the Lanco are often exposed to
different and new which they may not have been familiar with earlier. The employees
have to deal huge machinery. The unfamiliarity in the nature of materials they handle and
the danger involved I handling them make the employees prone to higher degree of risk.
Satisfying or fulfilling the safety and security needs of the workers,
would give them a better motivation and more time to concentrate on job performance. A
voluntary approach on the part of the management to offer welfare programmes which
are over and above what is laid down by the law would boost the morale of the
employees and motivate them to perform better. A preliminary study conducted by the
researcher with respect to welfare showed that there was scope for improvement in
certain areas. This formed the basis of the research problem.

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1.1.2 Objectives of the study

Primary Objective: To study the level of satisfaction of employees regarding welfare


measures at Lanco Industries pvt ltd.
Secondary Objective: To study the perception of the employees regarding the welfare
measures provided to them.
• To analyze if the level of satisfaction is different among the various
categories of employees and departments.

• To suggest provision of more welfare measures to improve the


performance of the employees.

1.1.3 Scope of the study

This study would give an overview of the welfare measures existing at


Lanco industries. Since safety and welfare are two important elements essential for
improving the productivity of an organization, a study on the existing welfare measures
would help the organization perform better. This study would throw light on the
perception of the employees regarding safety and welfare. Lanco industries can identify
the areas where it can improve so as to improve the performance of the employees. This
study would also help to analyze if there is dependence between

1.1.4 Limitations of the study

• The study was restricted to the class III and class IV non ministerial staff
of Lanco industries.
• Due to time constraints the sample size had to be confirmed to 100.
• The respondents have replied to the queries recalling from their memory.
Therefore recall bias and personal bias are possible.
• Since the data was collected using a schedule, the interviewer’s inability to
understand and record the responses correctly is possible.
• The respondents were unable or unwilling to give a complete and accurate
response to certain questions.

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1.2 REVIEW OF LITERATURE

In 1998 a study was conducted on the welfare measures provided to the


employees of Copt by Ms. N. Sangeetha of Bharathiyar University. This study was
based on the Class I and Class II employees contrary to my project work which focuses
only on the Class III, Class IV non-ministerial staff. This was helpful to me with regard
to the selection of samples and using statistical tools. I have done my research work
independently and both the studies are independent.

Definitions of safety
• The condition of being safe; freedom from danger, risk, or injury.

• The state of being certain that adverse effects will not be caused by some agent
under defined conditions.

• Occupational safety is concerned with risks in areas where people work; offices,
manufacturing plants, farms, construction sites, and commercial and retail
facilities. Public safety is concerned with hazards in the home, in travel and
recreation, and in other situations that do not fall within the scope of occupational
safety.

Definitions of welfare
• Anything done for the intellectual, physical, moral and economic betterment of
the workers, whether by employers, by government or by other agencies, over and
above what is laid down by law or what is normally expected of the contractual
benefits for which workers may have bargained.

• Well-doing or well-being in any respect, the enjoyment of health and the common
blessings of life; exemption from any evil or calamity; prosperity; happiness.

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1.2.1 METHODOLY AND ANALYSIS OF DATA


RESEARCH METHODOLY

Research methodology is a way of systematically solving the research


problem. Research methodology deals with the research design used and methods used to
present the study.

1.2.2 Research Design

A research design is a detailed blue print used to guide a research study toward its
objective. The process of designing a research study involves many interrelated
decisions. The most significant decision is the choice of research approach, because it
determines how the information will be obtained. The choice of the research approach
depends on the nature of the research that one wants to do.
The research design adopted for this study is Descriptive Research. Descriptive
method was adopted because it deals with description of the state of affairs as it exists at
present.

Sampling Techniques

The next step in research study after collecting data is the sampling process. When a
decision is made to use the sample, a number of factors must be taken into consideration.
The various steps involved in the sampling process are:

 Identifying target population.


 Determining sample frame.
 Selecting sampling procedure.
 Determine sample size.
 Execute sampling.
 Obtaining information from respondents.
 Generating information for decision making.

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The target population in this study was the Class III and Class IV non-
ministerial staff of Lanco.
The sampling technique had to be selected. There are two types of sampling
techniques:

 Probability sampling

 Non-probability sampling

Among the probability sampling, the sampling used in this study was Stratified
sampling.

1.2.3 Stratified Sampling

If the population from which a sample is to be drawn does not constitute a


homogeneous group, then stratified technique is applied so as to obtain a representive
sample. In this technique, the population is stratified into number of non-overlapping sub
populations or strata and sample items are selected from each stratum. If the items
selected from each stratum is based on simple random sampling, the entire procedure,
first stratification and then simple random sampling is known as stratified sampling. The
stratified sampling results in a more reliable and detailed information. The researcher
uses simple random sampling for selection of items from each stratum.

Sample size

Among the 4000 staff in the organization a sample of 100 employees was taken
for the study.
Using the method of proportional allocation, the numbers of samples are
selected from each stratum.

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Tools for data collection

There are several ways of colleting the appropriate data. While deciding about
the method of data collection to be used for the study, the researcher should keep in mind,
that there are 2 types of data.
1. Primary data

2. Secondary data

Primary data are those which are collected a fresh and for the first time and thus
happen to be original in character. Primary data can be collected either through
experiment or through survey.
The secondary data on the other hand are those which have already been
collected by someone else and which have already been passed through the statistical
process. In this study, the data was collected from the primary source through interview
schedule.

1.2.4 Statistical Techniques

This phase consists of the data analysis of the data collected based on the
stratified simple random probabilistic sampling technique. The data collected were
analyzed using the following methods.

Percentage analysis

The number of responses of each category is summarized to percentage format


for the convenience to use other statistical tools namely pie chart and bar diagrams.

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Statistical tools
Chi-square test

This test allows us to determine whether two attributes are independent of each
other. In this study chi-square has been used to test if there is an association between
various variables and the overall level of satisfaction of safety and welfare measures.
X2 = Σ {(Oi – Ei) 2 / Ei }
Applying Yates’s correction:
X2 = Σ {(|Oi – Ei |- 0.5) 2 / Ei }

Phi Coefficient

Chi-square test tells us about the significance of relation between variables; it


provides no answer regarding the magnitude of the relation between the two variables.
This can be achieved by computing the Phi coefficient which is a non-parametric
measure of coefficient of correlation. It gives the magnitude of the relation or the degree
of association between the two variables.

ϕ= [ X2 / n ]

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A STUDY ON EMPLOYEE WELFARE MEASURES

CHAPTER-3

DATA ANALYSIS AND INTERPRETATION

TABLE-1

TABLE SHOWING THE OPINION ABOUT WORK ENVIRONMENT

Grade No. of Respondents Percentage

Satisfied 8 8
Highly Satisfied 28 28
Average 64 64
Dissatisfied 0 0
Highly dissatisfied 0 0

OPINION ABOUT WORK ENVIRONMMENT

70
60
50
40
30 64
20
28
10
8 0 0
0
Satisfied Highly Average Dissatisfied Highly
Satisfied Dissatisfied

PARICULARS

INFERENCE:

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From the above table it is inferred that 8% of people responded to satisfied,


28% of people responded to highly satisfied, 64% people to average, and 0% of people
responded to dissatisfied and highly dissatisfied.

TABLE-2

TABLE SHOWING THE OPINIONABOUT VENTILATION & LIGHTING


AT WORK PLACE

Grade No. of Respondents Percentage

Excellent 12 12
Good 52 52
Average 36 36
Bad 0 0
Very Bad 0 0

OPINION ABOUT VENTILATION


&
LIGHTING AT WORK PLACE

60

50

40

30
52
20 36
10
12 0 0
0
Excellent Good Avearge Bad Very Bad

Axis Title

INFERENCE:

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From the above table it is inferred that 12% of people responded to excellent,
52% of people responded to good, 36% people to average, and 0% of people responded
to bad and very bad.

TABLE-3

TABLE SHOWING THE OPINION ABOUT SALARIES/BENEFITS

Grade No. of Respondents Percentage

Satisfied 20 20
Highly Satisfied 62 62
Average 18 18
Dissatisfied 0 0
Highly dissatisfied 0 0

OPINION ABOUT SALARIES/BENEFITS

70
60
50
40
30 62
20
10 20 18 0 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

PARTICULARS

INFERENCE:

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A STUDY ON EMPLOYEE WELFARE MEASURES

From the above table it is inferred that 20% of people responded to


satisfied, 62% of people responded to highly satisfied, 18% people to average, and 0% of
people responded to dissatisfied and highly dissatisfied.

Table- 4

TABLE SHOWING THE OPINION ABOUT TIMINGS/SCHEDULES

Grade No. of Respondents Percentage

Satisfied 20 20
Highly Satisfied 72 72
Average 8 8
Dissatisfied 0 0
Highly dissatisfied 0 0

OPINION ABOUT TIMINGS/SCHEDULE

80
70
60
50
40
72
30
20
10 20 8 0 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

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PARTICULARS
A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 20% of people responded to satisfied,
72% of people responded to highly satisfied, 8% people to average, and 0% of people
responded to dissatisfied and highly dissatisfied.

Table- 5

TABLE SHOWING THE OPINION ABOUT SAFETY

MEASURES AT WORK PLACE

Grade No. of Respondents Percentage

Satisfied 64 64
Highly Satisfied 4 4
Average 19 19
Dissatisfied 9 9
Highly dissatisfied 4 4

OPINION ABOUT SAFETY MEASURES AT WORK PLACE

70
60
50
40
30 64
20
10 19
4 9 4
0
Satisfed Highly Satisfied Avearge Dissatisfied Highly
Dissatisfied

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PARTICULARS
A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 64% of people responded to satisfied, 4%
of people responded to highly satisfied, 19% people to average, 9% of people responded
to dissatisfied and 4% of people responded to highly dissatisfied.

Table- 6

TABLE SHOWING THE OPINION ABOUT PRESENCE

OF SAFETY COMMITTEE

Grade No. of Respondents Percentage

Yes 60 60
No 40 40

OPINION ABOUT PRESENCE OF SAFETY COMMITTEE

70
60
50
40
30 60
20 40
10
0
Yes No

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 60% of people responded to Yes for
presence of safety committee and 40% of people said No.

Table- 7

TABLE SHOWING THE OPINION ABOUT SAFETY INSTRUCTIONS

Grade No. of Respondents Percentage

Yes 72 72
No 28 28

OPINION ABOUT PRESENCE OF SAFETY INSTRUCTIONS

80
70
60
50
40
72
30
20
28
10
0
Yes No

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 72% of people responded to Yes for
safety instructions and 28% of people said No.

Table- 8

TABLE SHOWING THE OPINION ABOUT ACCIDENT PREVENTION


MEASURES

Grade No. of Respondents Percentage

Good 12 12
Very Good 40 40
Average 36 36
Bad 7 7
Very Bad 5 5

OPINION ABOUT ACCIDENT PREVENTION MEASURES


50

40

30

20 40
36

10
12
7 5
0
Good Very Good Avearge Bad Very Bad

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 12% of people responded to good, 40%
of people responded to very good, 36% people to average, 7% of people responded to bad
and 5% of people responded to very bad.

Table- 9

TABLE SHOWING THE OPINION ABOUT FIRST – AID FACILITY

Grade No. of Respondents Percentage

Good 38 38
Very Good 22 22
Average 28 28
Bad 10 10
Very Bad 2 2

OPINION ABOUT FIRST – AID FACILITY


40
35
30
25
20 38
15 28
10 22
5 10
2
0
Good Very Good Avearge Bad Very Bad

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INFERENCE:

From the above table it is inferred that 38% of people responded to good, 22%
of people responded to very good, 28% people to average, 10% of people responded to
bad and 2% of people responded to very bad.

Table- 10

TABLE SHOWING THE OPINION ABOUT ORGANIZATION HEALTH

CHECK - UPS

Grade No. of Respondents Percentage

Yearly 30 30
Half Yearly 20 20
Quarterly 20 20
Monthly 20 20
Not at all 10 10

OPINION ABOUT ORGANIZATION HEALTH CHECK - UPS

35
30
25
20
15 30
10 20 20 20
5 10
0
Yearly Half Yearly Quarterly Monthly Not at all

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INFERENCE:

From the above table it is inferred that 30% of people responded to yearly, 20%
of people responded to half yearly, 20% people to quarterly, 20% of people responded to
monthly and 10% of people responded to not at all.

Table- 11

TABLE SHOWING THE OPINION ABOUT CANTEEN FACILITIES


WITHIN THE ORGANIZATION

Grade No. of Respondents Percentage

Yes 68 68
No 32 32

OPINION ABOUT CANTEEN FACILITIES

80
70
60
50
40
68
30
20
32
10
0
Yes No

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INFERENCE:

From the above table it is inferred that 68% of people responded to Yes to
canteen facilities in organization and 32% of people said No.

Table- 12

TABLE SHOWING THE OPINION ABOUT HOUSING FACILITIES TO


EMPLOYEES

Grade No. of Respondents Percentage

Yes 33 33
No 67 67

OPINION ABOUT HOUSING FACILITIES

80
70
60
50
40
67
30
20
33
10
0
Yes No

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 33% of people responded to Yes for
housing facilities in organization and 67% of people said No.

Table- 13

TABLE SHOWING THE OPINION ABOUT P.F. BENEFITS

Grade No. of Respondents Percentage

Satisfied 40 40
Highly Satisfied 12 12
Average 44 44
Dissatisfied 4 4
Highly dissatisfied 0 0

OPINION ABOUT P.F. BENEFITS

50

40

30

44
20 40

10
12
4 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 40% of people responded to satisfied,
12% of people responded to highly satisfied, 44% people to average, 4% of people
responded to dissatisfied and 0% of people responded to highly dissatisfied.

Table- 14

TABLE SHOWING THE OPINION ABOUT TRANSPORTATION

Grade No. of Respondents Percentage

Satisfied 28 28
Highly Satisfied 32 32
Average 18 18
Dissatisfied 20 20
Highly dissatisfied 2 2

OPINION ABOUT TRANSPORTATION

35
30
25
20
15 32
28
10 18 20
5 2
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 64% of people responded to satisfied, 4%
of people responded to highly satisfied, 19% people to average, 9% of people responded
to dissatisfied and 4% of people responded to highly dissatisfied.

Table- 15

TABLE SHOWING THE OPINION ABOUT INSURANCE FACILITIES

Grade No. of Respondents Percentage

Satisfied 40 40
Highly Satisfied 12 12
Average 44 44
Dissatisfied 4 4
Highly dissatisfied 0 0

OPINION ABOUT INSURANCE FACILITIES

50

40

30

44
20 40

10
12 4 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

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A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 40% of people responded to satisfied,
12% of people responded to highly satisfied, 44% people to average, 4% of people
responded to dissatisfied and 0% of people responded to highly dissatisfied.

Table- 16

TABLE SHOWING THE OPINION ABOUT RETIREMENT BENEFITS

Grade No. of Respondents Percentage

Satisfied 16 16
Highly Satisfied 20 20
Average 52 52
Dissatisfied 12 12
Highly dissatisfied 0 0

OPINION ABOUT RETIREMENT BENEFITS

60

50

40

30
52
20

10 16 20
12 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

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PARTICULARS
A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 16% of people responded to satisfied,
20% of people responded to highly satisfied, 52% people to average, 12% of people
responded to dissatisfied and 0% of people responded to highly dissatisfied.

Table- 17

TABLE SHOWING THE OPINION ABOUT PRESENCE OF WELFARE


OFFICER

Grade No. of Respondents Percentage

Yes 80 80
No 20 20

OPINION ABOUT PRESENCE OF WELFARE OFFICER

90
80
70
60
50
40 80
30
20
10 20
0
Yes No

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PARTICULARS
A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 80% of people responded to Yes for
presence of welfare officer in organization and 20% of people said No.

Table- 18

TABLE SHOWING THE OPINION ABOUT WELFARE PROVISIONS

Grade No. of Respondents Percentage

Satisfied 40 40
Highly Satisfied 12 12
Average 40 40
Dissatisfied 4 4
Highly dissatisfied 4 4

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A STUDY ON EMPLOYEE WELFARE MEASURES

OPINION ABOUT WELFARE PROVISIONS

50

40

30

20 40 40

10
12
4 4
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

PARTICULARS

INFERENCE:

From the above table it is inferred that 40% of people responded to satisfied,
12% of people responded to highly satisfied, 40% people to average, 4% of people
responded to dissatisfied and 4% of people responded to highly dissatisfied.

Table- 19

TABLE SHOWING THE OPINION ABOUT REST PERIODS

Grade No. of Respondents Percentage

Satisfied 4 4
Highly Satisfied 28 28
Average 60 60
Dissatisfied 8 8
Highly dissatisfied 0 0

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A STUDY ON EMPLOYEE WELFARE MEASURES

OPINION ABOUT REST PERIODS

70
60
50
40
30 60
20
28
10
4 8 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

PARTICULARS

INFERENCE:

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A STUDY ON EMPLOYEE WELFARE MEASURES

From the above table it is inferred that 4% of people responded to satisfied, 28%
of people responded to highly satisfied, 60% people to average, 8% of people responded
to dissatisfied and 0% of people responded to highly dissatisfied.

Table- 20

TABLE SHOWING THE OPINION ABOUT RESPONDING IN CASE OF


EMERGENCIES

Grade No. of Respondents Percentage

Good 40 40
Very Good 4 4
Average 32 32
Bad 24 24
Very Bad 0 0

OPINION ABOUT RESPONDING IN CASE OF EMERGENCIES

50

40

30

20 40
32
24
10
4 0
0
Good Very Good Avearge Bad Very Bad

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PARTICULARS
A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 16% of people responded to satisfied,
20% of people responded to highly satisfied, 52% people to average, 12% of people
responded to dissatisfied and 0% of people responded to highly dissatisfied.

Table- 11

TABLE SHOWING THE OPINION ABOUT FRINGE BENEFITS

Grade No. of Respondents Percentage

Satisfied 8 8
Highly Satisfied 24 24
Average 52 52
Dissatisfied 16 16
Highly dissatisfied 0 0

OPINION ABOUT FRINGE BENEFITS

60

50

40

30
52
20
24
10 16
8 0
0
Satisfed Highly Avearge Dissatisfied Highly
Satisfied Dissatisfied

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PARTICULARS
A STUDY ON EMPLOYEE WELFARE MEASURES

INFERENCE:

From the above table it is inferred that 8% of people responded to satisfied, 24%
of people responded to highly satisfied, 52% people to average, 16% of people responded
to dissatisfied and 0% of people responded to highly dissatisfied.

STATISTICAL TOOL

CHI SQUARE TABLE

AIM

To find out significant associates between relationship work environment and P.F.
benefits.

NULL HYPOTHESIS

There is no significance relationship with work environment and P.F. benefits.

ATERNATIVE HYPOTHESIS

There is significance relationship with work environment and P.F.benefits.

OBSERVED FREQUENCY

P.F Satisfied Highly Average Dissatisfied Highly Total

W.E Satisfied Dissatisfied

satisfied 2 14 24 0 0 40

Highly 0 4 8 0 0 12

Satisfied

Average 4 10 30 0 0 44

Dissatisfied 2 0 2 0 0 4

Highly 0 0 0 0 0 0
Dissatisfied

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A STUDY ON EMPLOYEE WELFARE MEASURES

Total 8 28 64 0 0 100

EXPECTED FREQUENCY

P.F Satisfied Highly Average Dissatisfied Highly

W.E Satisfied Dissatisfied

satisfied 3.2 11.2 25.6 0 0

Highly 0.96 3.36 7.68 0 0

Satisfied

Average 3.52 12.32 28.16 0 0

Dissatisfied 0.32 1.12 2.56 0 0

Highly 0 0 0 0 0
Dissatisfied

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A STUDY ON EMPLOYEE WELFARE MEASURES

CHI SQUARE TABLE

Oi Ei Oi-Ei (Oi-Ei)² (Oi-Ei)² / Ei

2 3.2 -1.2 1.44 0.45

14 11.2 2.8 7.84 0.7

24 25.6 -1.6 2.56 0.1

0 0.96 -0.96 0.92 0.95

4 3.36 0.64 0.40 0.11

8 7.68 0.32 0.10 0.01

4 3.52 0.48 0.23 0.06

10 12.32 -2.32 5.38 0.43

30 28.16 1.84 3.38 0.137

2 0.32 1.68 2.82 8.81

0 1.12 -1.12 1.25 1.11

2 2.56 -0.56 0.31 0.12

12.897

Calculated value = 12.987

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A STUDY ON EMPLOYEE WELFARE MEASURES

Degree of freedom

(r-1) (c-1)

(4-1) (5-1) = 12

Level of Significance 5%

Table Value = 21.026

Conclusion

Since the calculated value of chi-square is lesser than table value so null hypothesis
is accepted.

Inference

There is no significant relationship between work environment and P.F.benefits.

CHAPTER – 4

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A STUDY ON EMPLOYEE WELFARE MEASURES

FINDINGS, SUGGESTIONS AND CONCLUSION

3.1 FINDINGS

3.1.1 Based on Percentage Analysis

1. The study shows that 75% of the respondents opined adequate safety training
programmes are conducted at LANCO INDUSTRIES PVT LTD., and 25% of
them opined it is not.

2. The study shows that 62% of the respondents have attended safety training
programmes and 38% of them have not.

3. The study shows that 10% of the respondents have rated the training
programmes as highly effective, 84% have rated it as effective, 5% have no
opinion and 1% says it is ineffective.

4. The study shows that 91% of the respondents opined that the management
provides safety awareness and 9% opined that it does not.

5. The study shows that a majority of 84% employees feel that LIL mostly
creates safety awareness through bulletin boards and the least through safety
competitions as only 14% believes that safety awareness is created through
safety competitions.

6. The study sho2ws that 36% of the respondents feel that the safety goggles
provided are inadequate and 34% feel that the safety measures provided while
working on cranes are inadequate.

7. The study shows that 45% of the respondents say that they always make use
of the safety measures provided to them, 54% uses them sometimes and 1%
never uses it.

8. The study shows that 55% of the respondents opined that the machines,
equipments and tools are well designed, 58% opined that they are well
maintained and 57% opined that they are well guarded.

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A STUDY ON EMPLOYEE WELFARE MEASURES

9. The study shows that 35% of the respondents believe that the layout of the
workplace is designed to avoid accidents, 21% says it is not so and 44%
believe that to an extent the workplace is designed to avoid accidents.

10. The study shows that 46% of the respondents believe that the safety measures
provided at LANCO INDUSTRIES PVT LTD., reduce the severity of
accidents, 9% believes otherwise and 36% believe that to an extent the safety
measures help in reducing the severity of accidents.

11. The study shows that 81% of the respondents feel that always immediate
actions are taken to investigate accidents, 14% feel that it is so sometimes and
5% feels that immediate actions are never taken to investigate accidents.

12. The study shows that 56% of the respondents opined that they perceive a risk
factor while working at LANCO INDUSTRIES PVT LTD., 33% opined that
they do not perceive any risk factor and 11% opined that to an extent they
perceive a risk factor.

13. The study shows that 90% of the respondents say that they never avoid work
due to the risk involved in it. 9% of the respondents avoids work and 1%
always avoids work.

14. The study shows that 21% of the respondents strongly agree that in case of
accidents, the management would take good care of them, 56% agree and 19%
disagree to this. 4% of the respondents had no opinion on the matter.

15. The study shows that 85% of the respondents feel that the safety measures
make them feel more secure while working at LIL and 15% of them feel
otherwise.

3.1.2 Based on Statistical Analysis

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A STUDY ON EMPLOYEE WELFARE MEASURES

1. There is no significant difference in the level of satisfaction of existing safety


measures among the different category of workers.

2. There is no dependence between the Mechanical and Traffic departments and


the level of satisfaction of existing safety measures. In the Marine department
90% of the respondents are satisfied with the safety measures and 10% are not.

3. There is a significant association between the fact that the employees have
attended safety training programmes and their level of satisfaction regarding
the existing safety measures.

4. There is a significant association between the perception of risk factor and the
level of satisfaction of employees regarding the existing safety measures.

5. There is a significant association between the level of satisfaction of welfare


measures among the various category of employees.

6. There is no dependence between the Mechanical and Traffic departments and


the level of satisfaction of welfare measures. All the 2 respondents in the H.R
department are satisfied with the welfare measures.

7. There is significant association between the level of satisfaction of transport


facilities and the overall level of satisfaction of welfare measures.

8. There is no significant association between the level of satisfaction of rest


room facilities and the overall level of satisfaction of welfare measures.

3.2 SUGGESTIONS

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A STUDY ON EMPLOYEE WELFARE MEASURES

• The company can ensure that safety training programmes are conducted
for all the employees, since 38% of them opined that they have not undergone
any safety training and the statistical analysis show that there is an association
between the overall level of satisfaction and the fact that the employees feel
that the training that is being provided is not practical. So steps may be
adopted to ensure that training is more practical in nature.

• The researcher feels that the awareness for the safety is quite low
among the employees. Steps may be undertaken to increase the awareness and
need for safety.

• The quality of shoes and mask provided may be improved as 59% of


the respondents have thus opined.

• The management needs to pay attention to the fact that 45% of the
respondents feel that the machines, equipments and tools are not well
designed, 42% feel it is not well maintained, 43% feels it is not well guarded
and ding out reasons for the same.

• The responses of the employees regarding the level of satisfaction of


welfare measures are clustered in the satisfactory region. The management
may take steps to convert these into highly satisfactory.

• Since 59% of the employees are not satisfied with the transport
facilities provided by the company, steps may be taken to provide facilities
especially for employees who have to work during night shifts.

• The conditions of the rest rooms and shelters may be improved


especially in the wharf and electrical sections. They may be provided with
adequate fans and facilities to rest.

• Canteen facilities may be provided by the company at both wharfs and


the electrical sections.

3.3 CONCLSION

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A STUDY ON EMPLOYEE WELFARE MEASURES

A study was conducted on the safety and welfare measures provided to the
employees of LANCO INDUSTRIES.

A majority of 81% of the respondents was found to be satisfied with the safety
measures at, LANCO INDUSTRIES 2% were highly satisfied, 1% was neutral in their
opinion and only 16% dissatisfied with the safety measures.

A majority of the respondents feel secure while working at LIL and feel that
the safety measures help to reduce the severity of actions. Even though 56% of them
perceive a risk factor while working at LIL, a majority of 90% never avoid work due to
this risk factor.

The study again shows that there is a clustering of respondents’ opinion in the
satisfactory region regarding the level of satisfaction of welfare measures. This reveals
that a majority of respondents are satisfied with the existing welfare measures. The
management may take up steps to convert these into highly satisfactory.

The few welfare measures which were dissatisfactory were transport facilities,
rest room facilities and the time lapse in compassionate appointments. The management
may concentrate on these areas to increase the satisfaction level of employees towards the
welfare measures.

CHAPTER- 5

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A STUDY ON EMPLOYEE WELFARE MEASURES

QUESTIONNAIRE

I PERSONAL DETAILS

Name (Optional) :

Age : Up to 20 21- 30 31- 40 41- 50

> 50

Category : Highly Skilled Skilled Unskilled

Designation : ……………………………………………….

Department : Mechanical Traffic Marine Others

Gender : Male Female

Marital Status : Single Married

Educational Level : 10th 12th Diploma

Graduate Post Graduate Others

Length of service : up to 5 yrs 6- 10 yrs 11-15 yrs

16- 20 yrs > 20 yrs.

II SAFETY

1. Are adequate safety training programmes conducted for the employees of Lanco
Industries?

Yes No

2. Have you attended any safety training programme conducted by the Lanco
Industries?

Yes No

If yes, how was the safety training programme?

Highly Effective Effective No Opinion Ineffective Highly


Ineffective

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A STUDY ON EMPLOYEE WELFARE MEASURES

3. Does the Management provide awareness programmes relating to safety?

Yes No

If yes, what are the measures undertaken by LANCO INDUSTRIES to bring


about awareness for safety needs?

Observance of safety weeks

Safety Competitions

Talks on safety

Bulletin Boards/ Slogans

Pamphlets

Booklets

House Magazines

4. What is your opinion about the following?

Provision of safety measures Adequate Inadequate No Opinion

Safety helmets

Safety outfits

Safety goggles

Leather gloves

Safety shoes

Safety boots

Safety mask

Life saving Appliances

Safety measures provided for

Cranes

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A STUDY ON EMPLOYEE WELFARE MEASURES

Forks lift Trucks

Hatches

Hazardous Cargo

5. Do you make use of the above safety measures provided to you?

Always Sometimes Never No Opinion

6. Are the machines, equipments and tools:

Yes No

Well Designed

Well Maintained

Well Guarded

7. Is the layout of the workplace properly designed to avoid accidents?

Yes No To an extent No Opinion

8. Do the safety measures help in reducing the severity of accidents?

Yes No To an extent No Opinion

9. Are immediate actions taken to investigate accidents?

Always Sometimes Never No Opinion

10. Do you perceive any risk factor while working at Lanco Industries?

Yes No To an extent No Opinion

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A STUDY ON EMPLOYEE WELFARE MEASURES

III Welfare

11. Are you happy with the welfare provided at Lanco Industries?

Yes No To an extent No Opinion

12. Welfare measures help to

Strongly Agree- SA Agree- A No Opinion- N Disagree- D

Strongly Disagree- SD

SA A N D SD

Create better industrial relations

Build greater loyalty to the company

Helps faster team spirit

13. What is your opinion about the following welfare measures at Lanco
Industries?

Highly Satisfactory- Hs Satisfactory- S Neutral- N

Dissatisfactory- D Highly Dissatisfactory- HD

HS S N D HD

Medical facilities

Canteen facilities

Rest room facilities

Recreational facilities

Cultural facilities

Family Planning Programmes

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A STUDY ON EMPLOYEE WELFARE MEASURES

Educational facilities

Transport facilities

Co-operative Establishments

Housing facilities

Shopping facilities

First Aid facilities

Ex-gratia payments

Compassionate Appointment

14. Do the welfare measures satisfy your needs?

Always Sometimes Never No Opinion

15. Do the welfare measures help in solving the problems faced by employees?

Always Sometimes Never No Opinion

16. What is your level of satisfaction regarding welfare measures?

Highly Satisfied Satisfied Neutral

Dissatisfied Highly Dissatisfied

17. Have you ever been disappointed by any of the welfare measures?

Yes No

If yes, (kindly specify)……………………………………..

18. What are the welfare measures you feel should be improved? Kindly specify.

…………………………………………………………………………………
…………………………………………………………………………………
………………………………………………………………………………...

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A STUDY ON EMPLOYEE WELFARE MEASURES

Thank you

Bibliography

 KEITH DEVIS: HUMAN RELATIONS MANAGEMENT, Tata McGraw Hill

 STEPHEN P. ROBBINS: ORGANIZATIONAL BEHAVIOR, Pearson


Education

 NAIR and LATHABOGOLIALA: LABOUR LAWS, Prentice Hall of India

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