@ as PO Bux 212 Petersfield Py GU32 9BQ Dr Mark Beach (Our Ref: XC 1002428/ APPO411 48 Goscole Road Pelsall Date: 14th July 2010 Walsall West Midlands WS3 4LE IMM 0 1205 7200088 Dear Ur Beech “Thank you for your recent correspondence concerning the above referenced Unpaid Fare Notice. understand a notice was issued as production of supporting documentation necessary to validate the ticket ‘was not possible on the date concemed. ‘As you know, @ discounted ticket is only acceptable if presented slong with a valid racard. What happens if ‘you have ios! or forgotten your raicard? Cross Country poly is clear. The passenger wil be requested 10 Upgrade the Deke othe fl price and fo pay the diference Cross Country arc aware this may scom harsh but their policy helps cnourc the roileard system is not abused ~and tal il continues to offer passengers great value for money. nhs occasion | am happy to cancel the oustanding unpaid fre nice if copy of he rar, which must _ have been valid on th je journey, can be provided, — . _—— Please respond otis request win 21 days of raplp ol ths lalla 1 IAS, PO Box 212, Patersed, GUSZ 80. Allematvely you may fax the detals f: 01730 235301. ensuring you quote the above reference on reply AS Soon as we hear from you we will write to confirm the cancellation. [ook forward to receiving the required documentation shortly. Yours sincerely Lk) Guin DR BEECH XC 1002428) APPO4't