Professional Documents
Culture Documents
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QUIZ
Mark the correct answer
(1)_____ courses help managers gain a better understanding of motivation, leadership, trust,
employee selection, performance appraisals, and training techniques.
¾ Psychology
¾ Sociology
¾ Political science
¾ Anthropology
(2) In general, entrepreneurs are better able than managers in a traditional hierarchical
organization to
¾ lead.
¾ organize.
¾ respond to a changing environment.
¾ respond to a static environment.
(3) A construction supervisor site who sees an impending thunderstorm, tells workers to go home,
and secures the site is demonstrating
¾ authority.
¾ delegation.
¾ accountability.
¾ responsibility
(4) _________ involves the delegation of decision-making and authority to lower levels in the
organization.
¾ Decentralization
¾ Departmentalization
¾ Specialization
¾ Centralization
(5)The belief that a firm's obligation goes beyond that required by law and economics, and
includes a pursuit of long-term goals that are good for society is known as
¾ social responsiveness.
¾ ethical responsibility.
¾ social responsibility.
¾ social obligation)
(7) The process of assigning authority and responsibility to one’s subordinates to manage a
project is called
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¾ centralization.
¾ supervision.
¾ delegation.
¾ specialization.
¾ Scientific management
¾ Bureaucratic management
¾ Classical management
¾ Administrative management
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QUIZ
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(5) Tactical goals and plans typically involve time periods of _________.
¾ 1 year.
¾ 1 to 3 years.
¾ 3 to 5 years.
¾ More than 5 years.
(6) ______________are those targets or future end results set by lower management that
address specific, measurable outcomes required from the lower levels.
¾ Strategic goals.
¾ Tactical goals.
¾ Operational goals.
¾ None of given options.
(8) A__________ is a prescribed series of related steps to be taken under certain recurring
circumstances.
¾ Procedure.
¾ Plans.
¾ Policy.
¾ Project.
(9) Tactical plans tend to be_________ specific and concrete than strategic plans.
¾ More.
¾ Less.
¾ Lower.
¾ None of given options
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¾ Trust
¾ Integrity
¾ Consistency
7. The rights inherent in a managerial position to give orders and expect them
to be obeyed is known as:
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¾ responsibility
¾ span of control
¾ authority
¾ accountability
QUIZ
1. Conceptual skills relate to a manager’s ability to:
¾ Take a strategic view of how the part of the organization function.
¾ Solve detailed problems in groups.
¾ Correctly evaluate organizational problems.
¾ Understand and interact effectively with others in the organization.
3. When the CEO of a large retail store chain decided to sell off or close some of the
locations that were not profitable, he was performing the management function
referred to as _________.
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¾ Leading
¾ Planning
¾ Controlling
¾ Organizing
6. Ali is working in XYZ Company, he desires to get himself secure from crimes,
company lay offs and other adverse impacts. We can say that he fulfils the ----------------
- need.
¾ Self Actualization
¾ Social need
¾ Esteem
¾ Safety
8. ----------- involves the products, services, and other outcomes produced by the
organization.
¾ Inputs
¾ Transformation process
¾ Outputs
¾ Feed Back
10. --------------- searches organization and its environment for opportunities and initiates
“improvement projects” to bring about changes.
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¾ Disturbance handler
¾ Liaison
¾ Leader
¾ Entrepreneur
11. Mr. A is a manager in Xyz Company. He gets his work done with and through other
people. He leads the employees motivates them and have a good interaction with his
employees, which of the following skills he has:
¾ Technical Skills
¾ Human Skills
¾ Conceptual Skills
¾ Decisional Skills
12. ---------------- is the final step in the decision-making process.
¾ Implementing the decision
¾ Evaluating the decision
¾ Recognizing the decision
¾ Evaluating the alternatives
13. A --------- is a series of interrelated sequential steps that can be used to respond to a
structural problem.
¾ Policy
¾ Rule
¾ Well structured problems
¾ Procedure
14. Mintzberg grouped the ten managerial roles into three primary headings. Which of the
following is not one of these headings?
¾ interpersonal relationships
¾ transfer of information
¾ planning
¾ decision making
15. Organizations that have a high potential of offering rival products or services are
called
¾ Suppliers
¾ Competitors
¾ Clients
¾ Customers
16. Mr. Zafar has undertaken a new business of leather bags investing
150,000; usually with some accountability of risk. We may call Mr. Zafar:
¾ Manager
¾ Leader
¾ Competitor
¾ Entrepreneur
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¾ Break even
¾ Both A and B
19. Mr. X the HR manager of Star Mini Miners Club recruits labor with different skills for
different jobs. This approach is characteristic of
¾ Equity
¾ Impersonality
¾ Division of labor
¾ Discipline
20. In ABC Company, all the activities particularly those regarding decision-making, are
concentrated within a particular location and/or group. The company observes
¾ Centralization
¾ Decentralization
¾ Span of control
¾ Job Rotation
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QUIZ
1. Which of the following is not allowed in a brainstorming session?
¾ Clear definition of the problem
¾ Criticism of poor ideas
¾ Large number of alternatives
¾ Recording of all alternatives
3. A job has high -------------- if workers are given substantial freedom, independence, and discretion
in scheduling the work and determining the procedures to be used in carrying it out.
¾ Autonomy
¾ Feed back
¾ Skill Variety
¾ Enlargement
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4. A ------------- Structure is well suited to organizations which have a single or dominant core
product because each subunit becomes extremely adept at performing its particular portion of the
process.
¾ Divisional
¾ Functional
¾ Matrix
¾ Both A and B
6. Managers will often not choose the decision alternative that rational decision making indicates to
be best because they have a “vague feeling” that another alternative will be better. Which of the
behavioral factors that influence decision-making does this behavior reflect?
¾ Bounded rationality
¾ Escalation of commitment
¾ Intuition
¾ Satisficing
7. ------------ means that the two merging companies became history and a new firm is established
¾ Acquisition
¾ Merger
¾ Joint Venture
¾ Both A and B
8. ------------- means only one company became history which is the acquired company while the
acquiring company remain.
¾ Joint Venture
¾ Merger
¾ Acquisition
¾ Both A and B
9. A ------------- takes as input an object or situation described by a set of properties, and outputs a
yes/no decision.
¾ Decision Criteria
¾ Decision Making Process
¾ Decision Tree
¾ None of the given options
10. Maslow's hierarchy of needs proposes that an individual begins by satisfying ----------- needs.
¾ Self-actualization
¾ Esteem
¾ Physiological
¾ Safety
11. Which element of structure refers to the continuous line of authority that extends from the highest
organizational levels to the lowest and clarifies who reports to whom?
¾ Work specialization
¾ Span of control
¾ Centralization
¾ Unity of command
12. For a manager to control or direct the work of an employee, the manager must have _____.
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¾ Line authority
¾ Responsibility
¾ Referent power
¾ Staff authority
13. Organizations that have developed the capacity to continuously adapt and change because their
members take an active role in identifying and resolving work-related issues are called _____
organizations.
¾ Learning
¾ Visionary
¾ Community
¾ Interdependent
14. Master Sofa Makers recently bought an upholstery firm, Fabulous Fabrics, in an effort to control
its inputs by becoming its own supplier. This is an example of -------------.
¾ Concentration
¾ Vertical integration
¾ Horizontal integration
¾ Diversification
15. When an organization is in several different businesses, these single businesses that are
independent and formulate their own strategies are often called _____.
¾ Strategic business units
¾ Monopolistic advantages
¾ Quality controllers
¾ Stars
16. Organizations using Porter's _____ strategy select a market segment in an industry and attempt to
exploit it rather than serve the broad market.
¾ Cost leadership
¾ Differentiation
¾ Stuck in the middle
¾ Focus
18. ---------- are an organization's objectives, and --------- are the documented ways that organizations
intend to meet those objectives.
¾ Goals; plans
¾ Stated goals; real goals
¾ Standing plans; single-use plans
¾ Specific plans; directional plans
19. Which of the following is NOT one of the characteristics of well-designed goals?
¾ Goals should be written in terms of actions rather than outcomes.
¾ Goals should be measurable and quantifiable.
¾ Goals should be challenging but attainable.
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¾ Goals should be communicated to all organizational members who need to know about
them.
20. Work specialization, departmentalization, chain of command, and span of control are ----------- f
an organization that managers may be able to change.
¾ technologies
¾ human resources
¾ strategies
¾ structural components
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QUIZ
(1) When we classify managers according by their level in the organization they are
described as _______.
¾ .Functional, staff and line managers
¾ Top managers, middle managers and supervisors
¾ High level and lower level managers
¾ General Managers and administrative managers
(2) All of the following are primary management functions except _______.
¾ Setting goals
¾ Hiring employees
¾ Monitoring activities
¾ Motivating employees
(4) A manager who has a reputation for being open and honest and understands how to motivate employees
and customers is said to have good ________ skills.
¾ Sales
¾ Political
¾ Interpersonal
¾ Technical
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¾ Henry Mintzberg
¾ .Peter Drucker
¾ Adam Smith
¾ Max Weber
(9)___________ Plans specify the details on how overall objectives are to be achieved.
¾ Tactical
¾ Strategic
¾ Long term
¾ Operational
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QUIZ
Choose the most appropriate option.
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(4) An ________________is the purchase of all or part of one organization by another.
¾ merger
¾ Concentration
¾ Acquisition
¾ Joint venture
(5) A _____________is a mean whereby an organization that is unable to pay its debts can seek court
protection from creditors and from certain contract obligations while it attempts to regain financial stability.
¾ Bankruptcy
¾ Divestiture
¾ Harvest
¾ Liquidation
(7) Tactical goals and plans typically involve time periods of ________years.
¾ 1 to 3
¾ 3 to 5
¾ 5 to 7
¾ 7 to 10
(8) A __________involves attempting to develop products and services that is viewed as unique in the
industry.
¾ Differentiation strategy
¾ Focus strategy
¾ Cost leadership strategy
¾ Portfolio strategy
(9) ___________is the obligation or expectation to perform and carry out duties and achieve goals related
to a position.
¾ Accountability
¾ Authority
¾ Responsibility
¾ Liability
(10) ___________is a form of departmentalization that adopts parts of both functional and divisional
structures at the same level of management.
¾ Hybrid structure
¾ Divisional structure
¾ Functional structure
¾ Matrix structure
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QUIZ
1) The person most closely associated with bureaucratic management is
¾ Adam Smith
¾ Frederick Taylor
¾ Frank Gilbreth
¾ Max Weber
3) An organization which relies on rules and has a set hierarchy of authority is using what type
of management?
¾ Bureaucratic
¾ Contingency
¾ Administrative
¾ Scientific
4) For his fast-food restaurant, Bob Stevens recruits labor with different skills for different
jobs. This approach is characteristic of
¾ rationality
¾ impersonality
¾ division of labor
¾ hierarchical structure
¾ Traditional
¾ Charismatic
¾ Rational-legal
¾ Neoclassical
¾ computer literacy
¾ media management
¾ international politics
¾ human resources
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7) In what specific sequence do managers perform their functions to help achieve company
goals?
8) A regional vice president lets local store managers operate each store as if it were a separate
business. In this effort to better coordinate company human and material resources, the VP
was seeking to improve what managerial function?
¾ Controlling
¾ Directing
¾ Organizing
¾ Planning
¾ Decisional
¾ Figurehead
¾ Stakeholder
¾ Spokesperson
10) Which of the following sets of managerial roles classify Mintzberg's ten most common
roles of managers?
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QUIZ
(1) The greater the uncertainty, the more plans should be of the _____
variety.
¾ long-term
¾ short-term
¾ intermediate in length
¾ rigid
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(3) The importance of environmental scanning (outside of national security
agencies) was first recognized by firms in the _____ industry.
¾ television
¾ advertising
¾ computer
¾ life insurance
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(8) When Gina Wright, Head of Plant Safety brought employees together to
discuss the fire safety procedures at the plant after the fire, she was
performing the following role:
¾ Leader
¾ Disturbance handler
¾ Disseminator
¾ Spokesperson
(9) Getting work done with a minimum effort, expense, or waste is the
definition of __________
¾ management
¾ planning
¾ efficiency
¾ effectiveness
2. In the brutal world of athlete endorsements, the two big sporting-apparel companies -- Reebok and
Adidas frequently go head to head. Adidas acquired Reebok in 2006 and combined with each
other as one organization, the process is called:
¾ Acquisition
¾ Divesture
¾ Merger
¾ Joint venture
3. ABC Company is unable to pay its debts and seek court protection from creditors and from
contract obligations while it attempts to regain its financial ability. The status of the organization
is:
¾ Divesture
¾ Harvest
¾ Turnaround
¾ Bankruptcy
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4. A firm pursuing --------------- attempts to gain a competitive advantage primarily by reducing its
economic costs below its competitors.
¾ Differential strategy
¾ Focus Strategy
¾ Stability Strategy
¾ Cost Leadership Strategy
5. Mr. Umar undertook a new business of providing internet fiber cables to corporations and homes
by investing Rs. 1000000 and assumes some accountability for the inherent risks. We can say that
Mr Umar is an
¾ Entrepreneur
¾ Intrapreneur
¾ Innovator
¾ Risk taker
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6. ---------------is the downward transfer of formal authority from superior to subordinate. The
employee is empowered to act for the supervisor, while the supervisor remains accountable for the
outcome.
¾ Accountability
¾ Delegation
¾ Authority
¾ None of the given options
8. All the organizations make --------------- that are also called large scale action plans for interacting with
the environment in order to achieve long-term goals.
¾ Policies
¾ Plans
¾ Strategies
¾ Rules
9. Mr. Amir is the Chief Executive officer of ABC Company. All of his subordinates coordinate with
him in order to achieve organizational goals. The type of coordination they have with one an other is
called:
¾ Vertical Coordination
¾ Horizontal Coordination
¾ Flat coordination
¾ All of the given options
10. In ABC Company, middle level managers are also given the authority to give
their opinion in decision making process. It is called as:
¾ Centralization
¾ Decentralization
¾ Span of control
¾ Downsizing
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QUIZ
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commitment to the group instead of frequent personal exchange and
face-to-face meetings.
¾ Virtual
¾ Cross-functional
¾ Transnational
¾ Self-managed
3. A group that engages in collective work that requires joint effort and
generates a positive synergy is a ______.
¾ Work group
¾ Work team
¾ Quality circle
¾ Functional team
5. After having a very bad experience waiting on line for 3 hours at the
Motor Vehicles Bureau, Gretchen tells her father, “In the future, I am
going to renew my license on the website and am never going back to
wait on that long line again.” This is an example of which component of
an attitude?
¾ The cognitive component
¾ The affective component
¾ The behavioral component
¾ The conceptual component
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applicant, if hired, will be successful?
¾ Selection process
¾ Human resource inventory report
¾ Recruitment
¾ Strategic human resource planning
10. Martin is the physician who heads the Critical Care Unit at Mercy
Hospital, the most important roles that he performs probably
__________ roles.
¾ Monitor
¾ Decisional
¾ Figurehead
¾ Disseminator
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