SKILLS Unlimited Style Manual PDF

Style Manual
Written and Compiled by

Alora D. Crooms, Kelsey L. Caddy,
Jarret E. Franklin, and Harold W. Moses, Sr.
for SKILLS Unlimited
T ABLE
OF
C ONTENTS
II.
List of Figures............................................................. iv
III.
Introduction ................................................................. 1
IV. Advertising ................................................................. 4

V. Email ........................................................................... 6
A. Email Format ...................................................... 7
B. Email Signature ................................................ 12
VI.
Grammar, Usage, and Style .................................... 13

A. Punctuation ....................................................... 14
B. Word Choice ..................................................... 25
C. Writing Style .................................................... 37
VII.
Logo/Stationery Logo .............................................. 42
VIII.
Templates ................................................................. 44
A. Faxes for Education .......................................... 45
B. Reference Faxes................................................ 46
C. Letters ............................................................... 47
D. Proposals........................................................... 48
E. Rsums ............................................................ 49
F. Timecards ......................................................... 50
Page | ii
Last Revised: March 14, 2015
(Table of Contents cont.)

IX. Appendices ................................................................ 51
A. New Employees ................................................ 52
B. Flash Drive ....................................................... 54
C. Section Revision ............................................... 55
D. Client Handout.................................................. 57
E. Orientation Brochure ........................................ 58
F. Email Signature Examples ............................... 59
G. Applications ...................................................... 60
H. Bibliography ..................................................... 61
Page | iii
L IST
OF
F IGURES
Figure 1. Bulletin Ad ........................................................... 5

Figure 2. Yearbook Ad ........................................................ 5
Figure 3. Subject Line ......................................................... 8
Figure 4. Email Organization ............................................ 10
Figure 5. Email Signature .................................................. 12
Figure 6. Logo ................................................................... 43
Figure 7. Stationery Logo .................................................. 43
Figure 8. Faxes for Education ........................................... 45
Figure 9. Reference Faxes ................................................. 46
Figure 10. Letters............................................................... 47
Figure 11. Proposals .......................................................... 48
Figure 12. Rsums ........................................................... 49
Figure 13. Timecards ......................................................... 50
Figure 14. Page Numbers .................................................. 56
Figure 15. Email Signature Examples ............................... 59
Page | iv
Introduction
SKILLS Unlimited Style Manual
I NTRODUCTION
This Introduction holds the answers to some frequently asked questions about
style manuals. New SKILLS Unlimited employees should see Appendix A
New Employees after reading this Introduction.
WHAT%IS%A%STYLE%MANUAL?%
A style manual ensures that all of your written communication with clients
and associates is consistent and correct. It provides uniformity in writing,
design, format, and style across multiple documents. This manual establishes
SKILLS specific standards for creating, formatting, and editing written
communication.
WHO%SHOULD%USE%IT?%
It is intended for all in-house, SKILLS employeesnot clients or associates.
WHEN%SHOULD%I%USE%IT?%
You should use it whenever you want to confirm that every aspect of a
document that you are producing will meet SKILLS standards, whether you
are writing an email or helping associates with their rsums.
%
Page | 1 !
!!

!
Introduction
WHY%SHOULD%I%USE%IT?%
Keeping your written communication consistent helps you to be
understandable, reliable, and recognizable to clients and associates. It may
strengthen your existing professional ties, bolster your professional image,
lead to a greater number of clients, and boost revenue.
This manual eliminates the need to remember every in-depth detail about all
of the documents that you produce on a daily basis. After getting familiar with
this manual, you will be able to use it to its fullest potential and trust that you
are correctly representing SKILLS with all of your interactions with clients
and associates whenever you use the written word.
HOW%DO%I%USE%IT?%
These four basic steps will help you get used to the manual:
Step 1. Browse the Table of Contents. The five bolded sections are the main
sections:
! Advertising
! Email
! Grammar, Usage, and Style
! Logo/Stationery Logo
! Templates
Page | 2 !
!!

!
Introduction
The name of each main section is listed on the tab dividers. Three of these
sections have sub-sections. Sub-sections give you more specific information
about the main sections.
Step 2. Read what each section is about. Descriptions of main sections are on
the tab dividers.
Step 3. Go to the page number that corresponds with the section or subsection that you want to brush up on. For example, if you are writing a letter
to a client, go to the Letters sub-section within the Templates section.
Step 4. Update the manual when you need to add information or change
existing information. The content of this manual is located in two convenient
places: the manual itself and the SKILLS Unlimited Style Manual Flash
Drive.
Step 5. See Appendix B Flash Drive to learn how to use the flash drive and
Appendix C Section Revision to learn how to revise a section.
Page | 3 !
!!

!
Advertising
!
!
Advertising
The following page explains the importance of personalizing an
advertisement. There are two examples of current
advertisements and a brief description on how these are
effective.
Page | 4
Advertising
A DVERTISING
When you design an advertisement, personalize the message to fit the
intended audience. Two advertisement examples are located in Appendix D
Client Handout and Appendix E Orientation Brochure. See Figure 1. Bulletin
Ad and Figure 2. Yearbook Ad for examples of personalized messages.
This phrase lets the congregation

know that it will be supporting a
parishioner when doing business
with you.
FIGURE'1.'BULLETIN'AD'
Including the names of Sams kids

allows parents browsing the
yearbook to relate to Sam because
their kids go to the same school.
FIGURE'2.'YEARBOOK'AD'
Page | 5
Email
!
!
Email
The information in this section explains two key aspects of an
email:
Format
Signature
!
!
Page | 6
Email
Email Format
E MAIL F ORMAT
Before sending an email, pay special attention to these five elements:

1. Subject Line
2. Greeting
3. Organization
4. Tone
5. Closing
!
1.!SUBJECT!LINE!
The subject line announces the topic and focus of the email. To help recipients
manage their emails, be as specific and accurate as possible.
Here are five tips to consider when writing a subject line:
! Write it. People may not read an email with a blank subject line.
! Make it personal. Include your recipients name and your company
name to create familiarity. Use the word you to develop an immediate
personal connection. See sub-section Writing Style in the Grammar
section for more information on the You Viewpoint.
Page | 7
Email
Email Format
! Keep it short. An inbox shows about 30 to 60 characters of a subject

line. Get right to the point in about six to ten words.
! Use title case. Title case means capitalizing all major words except
articles (e.g., a, an, and the), prepositions (e.g., of, in, and to), and
conjunctions (e.g., and, but, and or) with fewer than five letters, unless
they are the first or last words.
! Proofread. Change the subject line when you are forwarding an email in
order to reflect the current content. See Figure 3. Subject Line for an
example:
!
!
!
!
Mention!your!name,!their!name,!
and!the!company!name.!
The!words!an#and!from#
are!not!capitalized.!
!
FIGURE!3.!SUBJECT!LINE!
Use this space to write subject lines that you commonly use:!
!
!
!
Page | 8
Email
Email Format
2.!GREETING!
There are two types of greetings that you will use: personal and informal.
Change your greetings to fit your audience. End a greeting with a colon when
you want to be more formal and with a comma when you want to be more
personable.
Personal!Greeting!
!
Dear Sam,
Informal!Greeting!
!
Hi Sam,
!
Use this space to write greetings that you find yourself using most often:
!
3.!ORGANIZATION
Here are three organizational tips to consider when writing the body of an
email:
! Write about two to three sentences under the greeting so the recipient
knows what the email is about.
! Place your response at the top of the email so that it is the first thing the
recipient sees.
Page | 9
Email
Email Format
! Use short paragraphs in order for your message to be easy to read. In

Figure 4. Email Organization, the example in red is incorrect, and the
example in green is correct.
!
!
This!email!is!not!as!inviting!as!the!one!below.!Start!a!
new!paragraph!for!each!new!thought.!
We!are!more!likely!to!read!emails!that!have!paragraphs.!
4.!TONE
Spaces!allow!the!recipient!to!quickly!read!the!email.!
FIGURE!4.!EMAIL!ORGANIZATION!
Page | 10
Email
Email Format
In general, your tone should be warm, confident, positive, and courteous so

your readers know that you are personable and genuine. An appropriate tone
may help you build relationships with clients and associates by adding an
element of goodwill to your message.
Examples!
!
Would you mind,
!
I would be grateful,
Use this space to write any words, phrases, or sentences that you commonly
use to sound more personable:
!
!
5.!CLOSING!
Like the greeting, the closing should be tailored to your audience. Make sure
that your closing reflects the warm tone that you use in the body of the email.
!
!
!
Warm!Closing!
!
Thank you,
!
Have a good day,
!
Use this space to write your favorite closings:
!
Page | 11
Email
!
Email Signature
E MAIL S IGNATURE
The email signature goes at the bottom of every email that you send to clients
and associates. See Figure 5. Email Signature for the format of the email
signature (not to scale). Correctly scaled and current email signature examples
are in Appendix F Email Signature Examples.
[Your Name]
[SKILLS Number]
[Your SKILLS Email]
10802 Executive Drive
Suite 207
Little Rock, AR 72211
www.skillsar.com
Your!Information!
Mailing!Address!
and!Website!
Stationery!Logo!
Follow us on Facebook!
Direct!Link!to!
Facebook!Page!
FIGURE'5.'EMAIL'SIGNATURE!
Page | 12
Grammar, Usage, and Style

!
!

This section has three sub-sections:
Punctuation
Word Choice
Writing Style
!
!
Page | 13
Punctuation
P UNCTUATION
The section will discuss four types of punctuation:
1. Colons
(:)
2. Commas
(,)
3. Periods
(.)
4. Semicolons
(;)
!
1.!COLONS!!
Use a colon after an independent clause when you want to introduce a phrase,
a clause, or a list.
Incorrect(
Two screening services that we offer are: reference checks and drug tests.
Correct(
We offer these two screening services: reference checks and drug tests.
You can also use colons after phrases such as SSN and Last Name, as
seen in Appendix G. Applications.
Page | 14
Punctuation
2.!COMMAS!
A comma creates a pause within a sentence. Many people, when translating
their oral communication into writing, incorrectly insert commas where they
would have paused if they were speaking. Dont use a comma wherever you
would pause if you were reading the sentence out loud. Read the following
bullets for more rules about when to use a comma:
! Appositive Phrases. An appositive phrase re-identifies another

expression in the sentence. Put commas around these phrases.
Incorrect(
Our company SKILLS has been an established business since 1990.
Correct(
Our company, SKILLS, has been an established business since 1990.
Page | 15
Punctuation
! Coordinating Conjunctions. Use a comma before words like and, but,

and or that link two independent clauses.
Incorrect(
The client was satisfied and the associate was delighted.
Correct(
The client was satisfied, and the associate was delighted.
Dont use a comma before coordinating conjunctions that link an independent

clause and a phrase.
Incorrect(
The client was satisfied, and thanked us.
Correct(
The client was satisfied and thanked us.
Page | 16
Punctuation
(Coordinating(Conjunctions(cont.)(
Dont use a comma after a coordinating conjunction.
Incorrect(
The client was satisfied, and, the associate was delighted.
Incorrect(
The client was satisfied and, the associate was delighted.
Correct(
! Dates. Full dates are generally written in the month-day-year format.

Use a comma before and after the year in a sentence.
Incorrect(
November 30 2025 is the payoff date.
Correct(
November 30, 2025, is the payoff date.
Page | 17
Punctuation
(Dates(cont.)(
Dont use commas when writing the month-year or month-day format.
Incorrect(
The target date of May, 2015 is optimistic.
Correct(
The target date of May 2015 is optimistic.
! Dependent and Independent Clauses. A dependent clause cant stand

by itself as a sentence, but an independent clause can. A comma can
connect two independent clauses with a coordinating conjunction.
Incorrect(
You know your business and we know staffing.
Correct(
You know your business, and we know staffing.
S
Page | 18
Punctuation
(Dependent(and(Independent(Clauses(cont.)(
Dont use a comma to connect two independent clauses without a
coordinating conjunction.
Incorrect(
The client was satisfied, the associate was delighted.
Correct(
Dont use a comma to connect an independent clauses and a phrase.
Incorrect(
SKILLS is a local business, and has served the central Arkansas area since 1990.
Correct(
SKILLS is a local business and has served the central Arkansas area since 1990.
Page | 19
Punctuation
! Direct Address. A direct address is the name of the person who is being
directly spoken to. Use commas around the name.
Incorrect(
To answer your question Jane, our staff has over 30 years of experience.
Correct(
To answer your question, Jane, our staff has over 30 years of experience.
! Items in a Series. Dont put a comma before the first item; do put a
comma before the last item in a series.
Incorrect(
We work with several document including, rsums, proposals, and letters.
Correct(
We work with several documents, including rsums, proposals, and letters.
Page | 20
Punctuation
(Items in a Series cont.)

Incorrect(
He is a conscientious, honest, reliable, worker.
Correct(
He is a conscientious, honest, reliable worker.
! Nonessential Information. Nonessential information adds detail but

does not change the meaning of the sentence. Use commas around this
information.
Incorrect(
Our company established in 1990 is locally owned and managed.
(
Correct(
Our company, established in 1990, is locally owned and managed.
Page | 21
Punctuation
3.!PERIODS!
!You can use a period to fix some of the incorrect examples in this section, but
be careful not to use too many choppy sentences in your writing.
Incorrect(
The client was satisfied and the associate was delighted.
Correct(
The client was satisfied. The associate was delighted.
Incorrect(
SKILLS is a local business, and has served the central Arkansas area since 1990.
Correct(
SKILLS is a local business. It has served the central Arkansas area since 1990.
Page | 22
Punctuation
(Periods(cont.)(
Incorrect(
The client was satisfied, and thanked us.
Correct(
The client was satisfied. She thanked us.
Periods within some abbreviations and initialisms are becoming optional. In

order to be consistent, use periods for lowercase abbreviations and initialisms,
but dont use periods for uppercase ones.
Uppercase(
Lowercase(
e.g., etc., i.e., p., pp., rev., p.m.
MA, MBA, IRA, UFO, US
!
!
!
!
!
Page | 23
Punctuation
4.!Semicolons!
You can use a semicolon to connect two independent clauses without a
coordinating conjunction.
Incorrect(
The client sent us an email, we replied.
Correct(
The client sent us an email; we replied.
Dont use a semicolon to connect two independent clauses with a coordinating
conjunction.
Incorrect(
The client sent us an email; and we replied.
Correct(
The client sent us an email, so we replied.
Page | 24
Word Choice
W ORD C HOICE
This section explains frequently misused and misspelled words and phrases.
For easy reference, circle the words and phrases that you use most often.
a"few"
few"
The phrase a few is more positive than the word few.

"
"
"
Positive'
Negative'
The associate had a few references.
The associate had few references.

"
a"lot"
The informal phrase a lot is never written as one word. In order to be more
formal, use words like many or numerous, or give a specific number or
amount.
Specific'
We received 55 emails.
Formal'
Informal'
We received many emails.
We received a lot of emails.
Page | 25
Word Choice
absolutely"
Absolutely means definitely or entirely. Dont use it when you want to say
very or much.
Avoid'
We are absolutely certain we can go.
accept"
except"
Accept means consent to, agree to take, or admit willingly. Except

normally means other than or excluding.
accept'
except'
We accept the responsibility.
already"
Everyone went except Sam.
""""all"ready"
Already means previously. All ready means completely prepared.
already'
all'ready'
We already met the associate.
We were all ready to meet him.
"
Page | 26
Word Choice
all"right"
All right means all correct. Alright is not a word. Dont use all right when
you want to say good or acceptable.
all'right'
The responses are all right.
Incorrect'
Correct'
His references were all right.
His references were acceptable.
almost"
most"
Use almost instead of most.
Incorrect'
Correct'
We send a calendar most every year.
We send one almost every year.
altogether"
all"together"
Altogether means entirely or completely. All together means all acting

together or all in one place.
altogether'
all'together'
It was altogether a good experience.

among"
The paperwork was all together.
between"
Page | 27
Word Choice
among"
between"
Among is used to relate more than two things. Between is used to relate two
things.
among'
between'
Decide among seven associates.
Decide between two associates.
amount"
number"
Amount is used for things that cannot be physically counted. Number is used
for things that can be counted.
amount'
number'
He has a great amount of charisma.
A number of people need a job.
as"well"as"
both"
Use both with the and. The phrase as well as can stand by itself.
Incorrect'
Both Sam as well as Kyla are working.
Correct'
Correct'
Both Sam and Kyla are working.
Sam as well as Kyla is working.

Page | 28
Word Choice
assure"
ensure"
insure"
Assure refers to people and can mean setting a persons mind at rest. Ensure
and insure mean to make secure from harm. Insure can also mean
guaranteeing the value of life or property.
assure'
I assure you that we will be on time.
ensure'
insure'
We ensure you a quality employee.
She wants to insure her property.
augment"
supplement"
Augment means to increase or magnify in size, degree, or effect. Supplement

means to add something to make up for a deficiency.
augment'
Working with our company may augment your chances of getting a job.
supplement'
This opportunity will supplement your income.
Page | 29
Word Choice
awhile"
a"while"
The word awhile means for a short time. Do not put the word for in front of
awhile. The phrase a while means a period of time.
Incorrect'
Correct'
Wait for awhile before calling.
Wait awhile before calling.
be"sure"to"
Use be sure to and not be sure and.
Incorrect'
Correct'
Be sure and email the client.
Be sure to email the client.
because"
since"
Use because to express cause. Use since to express circumstance, condition,

or time rather than cause and effect.
because'
Because he did not pass the drug test, the client did not hire the associate.
since'
Since I started work today, I have received 10 emails.
Page | 30
Word Choice
can"
may"
Can refers to capability. May refers to possibility or permission.
can'
I can have the project finished soon.
may'
may'
I may be in Hot Springs tomorrow.
May I leave early?

'
common"
mutual"
Common is used when two or more persons or things share something or

possess it jointly. Mutual means shared.
common'
Sam and Jeannie have a common desire to work well.
mutual'
It is of mutual benefit to Sam and Jeannie to work well.
Page | 31
Word Choice
complement"
compliment"
Complement means anything that completes a whole. Compliment means

"praise."
complement'
The client and associate complement one another perfectly.
compliment'
The managers compliment boosted staff morale.
compose"
comprise"
constitute"
Compose and constitute both mean to make up a whole. The parts compose
or constitute the whole. Comprise means include, contain, or consist of.
The whole compromises the parts.
comprise'
The clients staff comprises 27 associates.
compose'
constitute'
Two men compose the staff.
Two men constitute the staff.
Page | 32
Word Choice
continual"
continuous"
Continual implies happening over and over or frequently repeated.

Continuous implies occurring without interruption or unbroken.
continual'
continuous'
Writing requires continual practice.
The machine has a continuous hum.
credible"
creditable"
Something is credible if it is believable. Something is creditable if it is worthy

of praise or credit.
credible'
creditable'
The statistics are credible.
The associate did a creditable job.
differ"from"
differ"with"
Differ from suggests that two things are not alike. Differ with indicates
disagreement between persons.
differ'from'
differ'with''
This proposal differs from that one.
He differed with her.
Page | 33
Word Choice
discreet"
discrete"
Discreet means having or showing prudent or careful behavior. Discrete

means something is separate, distinct, or individual.
discreet'
Because the matter was personal, Jeannie asked Kyla to be discreet.
discrete'
This associate has worked with three discrete clients.
good"
well"
Good is an adjective, and well is an adverb. (Adverbs typically end in ly.)
good'
well''
Sam presented a good plan.
Sam presented the plan well.
fewer"
less"
Fewer refers to objects that can be counted. Less refers to mass amounts.
fewer'
less''
There are fewer men than women.
It is due in less than a month.
Page | 34
that"
Word Choice
which"
who"
That and which refers to animals and things. Who refers to people.
Example'
Jane, who recently applied at SKILLS, had a reference that was reliable.
there"
their"
theyre"
There is an expletive or a word that fills the position of another word, phrase,
or clause; it can also be an adverb. There is the possessive case form of they.
Theyre is a contraction of they are.
there'
More than 90 people were there.
their'
theyre'
Managers check their email daily.
Our clients tell us theyre pleased.
Page | 35
Word Choice
who"
whom"
If you arent sure which one to use, substitute a personal pronoun to see which
one fits. If he, she, or they fits, use who. If him, her, or them fits, use whom.
who'
Who is the manager at SKILLS? He is the manager.
whom'
It depends on whom? It depends on him.
your"
youre"
Your is a possessive pronoun. Youre is the contraction of you are.
your'
youre'
That is your desk.
Youre late for the meeting.
Page | 36
Writing Style
W RITING S TYLE
This section explains six stylistic aspects of writing to keep in mind before
writing anything for the company:
1. Ethics in Writing
2. Jargon
3. Positive Writing
4. Salutations
5. Voice
6. You Viewpoint
1.#ETHICS#IN#WRITING#
Writing ethically means representing SKILLS in the best way possible and
showing that you respect your client. Ask yourself these questions to see if
you are writing ethically:
! Can I stand behind what I have written?
! Is the document or message honest and truthful?
! Am I acting in my employers, my clients, my associates, and my own
best interest?
! Does the document or message violate anyones rights?
! Is the message acceptable and respectful?
Page | 37
Writing Style
2.##JARGON#
Jargon is the specialized vocabulary that you use as a staffing agency. Jargon
may only be understood by you and your client, so use it only if all of the
recipients of your writing are familiar with the jargon. Four examples of
staffing company jargon are
! On-Boarding
! Temporary Help
! Temporary-to-Hire
! Permanent Employee
3.#POSITIVE#WRITING
Try to present information as positively as possible. If what you are saying is
negative, dont say it more negatively than necessary.
Negative(
If Sam does not buy lunch, we will not eat.
Positive(
We will eat if Sam buys lunch.
Page | 38
Writing Style
(Positive(Writing(cont.)(
Negative(
We are withholding your check because we have not received your timecard.
Positive(
We will forward your check as soon as we receive your timecard.
4.#SALUTATIONS#
Professional titles (e.g., Professor, Senator, and Major) take precedence over
titles like Ms., Miss, Mrs., and Mr. Address women as Ms. unless they have a
preference for Miss or Mrs. When a persons first name could refer to either a
woman or a man, use first and last name.
Example(
Dear Taylor Walters,
#
#
#
Page | 39
Writing Style
5.#Voice#
You can write in active or passive voice. Active voice is when the subject
does the action. Passive voice is when the subject is acted upon.
Active(
Passive(
Jeannie designed the flyer.
The flyer was designed by Jeannie.
The active voice improves clarity and avoids confusion.
Active(
We are going to meet with the associate this afternoon.
Passive(
The associate is going to be met this afternoon.
Use the passive voice to avoid directly accusing others.
Passive(
It is prohibited for timecards to be punched by coworkers.
Active(
It is prohibited for coworkers to punch timecards.
Page | 40
Writing Style
6.#YOU#VIEWPOINT#
Readers are more concerned with their own needs and benefits than with those
of the company. The You viewpoint uses words like you and your rather
than we, our, and I in order to keep readers' attention.
Original(
We would like to encourage you to consider applying for the job.
Revised(
You should consider applying for the job.
Try to use the You Viewpoint in your communication with clients and
associates in documents such as proposals. (See Appendix H Proposals.)
Page | 41
Logo/Stationary Logo
!
!
Logo/Stationery Logo
The following page explains the difference between the logo and
the stationery logo. !
!
Page | 42
Logo/Stationary Logo
L OGO /S TATIONERY
LOGO
The logo includes the company phone number and website. You can copy and
paste Figure 6. Logo into documents. (See Logo_Stationery_Logo in the
flash drive.)
FIGURE'6.'LOGO'
The stationery logo doesnt have the company phone number and website.
Use it as you would the logo in the documents that require a stationery logo.
(See Figure 7. Stationery Logo.)
FIGURE'7.'STATIONERY'LOGO'
Page | 43
Templates
!
!
Templates
This section provides the format for five types of written
communication:
Faxes for Education
Reference Faxes
Letters
Proposals
Rsums
Time Cards
Look in the plastic pockets behind the Faxes and Time Cards
sub-sections with paper copies of these documents.
Page | 44
Templates
Fax for Education

F AXES
FOR
E DUCATION
Figure 8. Faxes for Education illustrates the format of a fax used to verify an
applicants education. The file name for the digital copy of this fax is called
18 Faxes for Education Template.
!
1.5!Line!
Spacing!
Times New
Roman!12!
Text!Wrapping:!Tight!
Align:!Right!
Footer:!Right!Aligned!
Figure'8.'Faxes'for'Education'
Page | 45
Date: _____________________
To: ______________________
From: ____________________
Fax: _____________________
A former student of yours is applying at SKILLS Unlimited. We need to verify education. We
would appreciate your quick response to get this applicant working right away.
This is in reference to ______________________________
SSN: ____________________________________________
Please Circle One:
Graduated
GED
Did not complete
Dates Attended: ______________________________

Date of Graduation: ___________________________
This reference has been completed by
Printed Name:___________________ Signature: _________________________
Title: __________________________ Company:__________________________
Date: __________________________
Authorization:
Fax for Education
Templates
Reference Faxes
R EFERENCE F AXES
Figure 9. Reference Faxes has the same format as the Faxes for Education.
The file name for the digital copy of this fax is called 20 Reference Faxes
Template.
!
Text!Box:!1.5!by!3!
Times New Roman 12!
Single!Space!
Figure'9.'Reference'Faxes'
Page | 46
Date: _____________________
To: ______________________
From: ____________________
Fax: _____________________
A former employee of yours is applying at SKILLS Unlimited. We need to verify education. We
would appreciate your quick response to get this applicant working right away.
This is in reference to _______________________________________________
SSN: ___________________________________
Date Started: _____________________________
Date Last Worked: ________________________
Position in Company: ______________________
Reason for Leaving: _______________________
Would you rehire this person?
_____ Yes
Please rate the applicant on the basis of

satisfaction, with five being the highest.
Productivity:
Dependability:
Quality of Work:
Promptness:
12345
12345
12345
12345
______ No
This reference has been completed by

Printed Name:___________________ Signature: __________________________
Title: __________________________ Company:__________________________
Date: __________________________
Authorization:
Reference Fax
Templates
Letters
L ETTERS
Figure 10. Letters describes how to format a letter. You can find this
template in the flash drive under the file name 22 Letter Template.!
!
Insert!Stationary!
Logo!as!Header.!
Single!Space!!
Times New Roman 12
Sign!Here.!
Return!Address!as!Footer!in!Times New Roman!9!

Figure'10.'Letters'
Page | 47
Sample Letter Company

Example Street
(555) 555-5555
20 October 2014
Dear Jane Doe,
Sincerely,
Sam Giglio
Owner and Manager
501.225.3033
samg@skillsar.com
!
10802 Executive Center Drive Suite 207 Little Rock, Arkansas 72211
Tel 501.225.3033 Fax 501.225.3390
www.skillsar.com
Templates
Proposals
P ROPOSALS
Figure 11. Proposals describes how to format a proposal. You can find this
template in the flash drive under the file name 24 Proposal Template.!
!
Body:!
Single!Space!
Times New
Roman!12!
Insert Stationary
Logo as Header.
Height: 1.17
Width: 2.84
Headings:
Times New Roman!14!Bold!
Return Address as Footer in Times New Roman 9

Figure'11.'Proposals'
Page | 48
A PROPOSAL TO![Client Name]!

Thank you for allowing SKILLS Unlimited to assist [Client Name] with your staffing needs. We are
committed to providing total customer satisfaction and quality communication by constantly
striving to improve our service.
SELECTION PROCESS
SKILLS Unlimited screens applicants and relieves the burden of staffing. We test and interview
each associate. You can ensure that you are getting a quality employee due to our reliable reference
and background checks. We evaluate your specific needs and environment to make sure the
potential employee is a perfect fit.
SERVICE RATES
SKILLS Unlimited offers a markup of [Percentage] over pay rate for regular time (40 hours per
week). After 40 hours a week, over time rates will apply (1.5 X service rate). Each billing week
begins on Monday morning and ends on Sunday night.
TEMP-TO-HIRE
SKILLS Unlimiteds Temp-to-Hire conversion times allow 90 days to try-out a person before you
make a commitment. This helps ensure a perfect fit for both parties involved. After the conversion
time has been completed, you can transfer the associate onto your payroll at no additional cost. We
offer a 520-hour Temp-to-Hire conversion time.
EARLY BUY OUT

SKILLS Unlimited offers an early buy out policy that is prorated over the course of the Temp-toHire period. The fee is derived from subtracting the pay rate from the service rate, which leaves the
per-hour cost. Multiply the per-hour cost by the number of hours remaining to get the buy-out
figure.
DIRECT HIRE
SKILLS Unlimited offers a direct hire fee of 10% times the first years annual salary.
INVOICING
SKILLS Unlimited invoices on a weekly basis for the hours that the associate worked the previous
week. All associates will appear on the same invoice; however, custom invoicing is available upon
request.
At SKILLS Unlimited, we are committed to a long and productive relationship with [Clients
Name].
10802 Executive Center Drive Suite 207 Little Rock, Arkansas 72211
Tel 501.225.3033/800.491.8367 Fax 501.225.3390
Templates
Rsums
R SUMS
Figure 12. Rsums illustrates how to format an associates rsum before
sending it to a client. You can find this template on the flash drive under the
file name 26 Resume Template.
!
Replace!Associates!
Information!with!
Logo.!
Single!
Space!!
Headers:!
Times New Roman!16!Bold!
Body:!
Times New Roman!
12!
Figure'12.'Rsums'
Page | 49
!
Education
School of Hard Knocks, 1890
Associates Degree in Rock & Roll
Experience
ABC Company, Little Rock, AR, 2010-2014
Office Assistant
Ran errands
Bought donuts
Answered phones
Made coffee
Filed paperwork
Shredded papers
YMCA, Shreveport, LA, 2005-2010

Lifeguard
Guarded lives
Cleaned pool
Taught swimming lessons
Baked in sun
Templates
Timecards
T IMECARDS
Figure 13. Timecards illustrates the format of the timecards that associates
fill out. You can find this template in the flash drive under the file name 28
Timecards Template.
!
Times New Roman 16

Times New Roman 14
Times New Roman 12
Times New Roman 8
Times New Roman 8!Bold

Times New Roman 9
Single!Space!
Figure'13.'Timecards'
Page | 50
TO: ___________________________
DATE: _________________
FROM: ________________________
FAX: _________________
Week Ending: ________________

Name: ______________________
Client Name: _________________
Month/Day
Time In
Lunch Out
Lunch In
Time Out
Total
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
Your signature below authorizes Contractor to our employee and bill your company for the number of hours recorded above. You may convert the Contractors
employee to your payroll for a fee of fifteen percent (15%) of the annualized starting salary once that employee has worked for you for a minimum of 520
(ninety full-time working days) retroactive to the beginning of each assignment. If you desire to hire the Contractors employee before that employee has
worked for you for 520 hours, in any capacity whatsoever, including, but not limited to, retaining their services as an employee, as an independent contractor, or
through another service, you agree to pay a standard conversion fee of thirty percent (30%) of the annualized starting salary. Contractor is also entitled to
attorneys fees should we be required to pursue collection.
Invoices are due and payable upon receipt. Payments made after 30 day from the invoice date will include a late charge equal to 7% of the original invoice
payment. Client agrees to pay Contractor. If any account becomes past due, the entire unpaid balance of the invoice becomes immediately due and payable.
Contractor shall have the right to litigate in Civil Court. All debt-collection matters. In the event collection action is initiated by Contractor to collect such debt,
or any portion thereof, Client agrees to pay any additional sums, including, but not limited to, collection costs, interest at the rate of 18% per annum, and
attorneys fees.
By signing this timecard, I certify the reported hours are accurate and that I
have reported all injuries that may have occurred at this job to Contractors.
Submission of fraudulent timecard entries my subject employee to prosecution.
If my assignment has ended and I do not wish to continue working for
Contractors on another assignment, I will notify my Contractor Representative.
By signing below, I agree to the terms above unless a specific

term or condition would contradict or violate a previously
signed purchase order or contract, in which case that term or
condition would prevail.
Employee Signature (REQUIRED)
Authorized Client Signature (REQUIRED)
Appendices
!
!
Appendices
There are nine appendices:
A New Employees
B Flash Drive
C Section Revision
D Client Handout
E Orientation Brochure
F Email Signature Examples
G Applications
H Style Sheet
I Bibliography
Page | 51
Appendices
Appendix A New Employees

A PPENDIX A N EW E MPLOYEES
Welcome to SKILLS Unlimited! We are excited about your future here. In
order to get you better acquainted, here is some information that you may
want to know.
OUR$HISTORY$$
We began in 1990 as a staffing franchise called Skills Unlimited, DBA. When
the franchise agreement ended in 2010, we dropped the DBA and have been
known as SKILLS Unlimited ever sinceSKILLS, for short.
WHAT$SETS$US$APART$FROM$OTHER$STAFFING$AGENCIES?$
Our slogan is Staffing with a Personal Touch. We understand that one of the
most important assets in a company is the people behind the product. Our
success is driven by our ability to bring added value to client and associate
relationships. We customize our service to meet the clients specific goals and
needs, and we strive to keep communication open in order to improve our
business. We like to keep things personal. To other staffing agencies, the
associate is just a number. We get to know each associate personally.
Page | 52
Appendices
Appendix A New Employees

DRESS$CODE$
We must set an example for our associates as to how they should dress. Our
dress code is business casual with a focus on business. Men should wear
khakis or slacks and a button-down shirt. Women should wear skirts or slacks
and a blouse. When in doubt, dress more conservatively.
TELEPHONE$GREETING$
Use this telephone greeting when answering the phones:
Thank you for calling Skills Unlimited. This is [Your First Name]. How can I
be of service?
Page | 53
Appendices
Appendix B Flash Drive

A PPENDIX B F LASH D RIVE
HOW!DO!I!USE!THE!FLASH!DRIVE?! !
The flash drive stores a complete, digital copy of the Manual. Follow these
steps in order to help you organize all of your written communication:
Step 1. Insert the flash drive into a USB port on your computer. If a window
with the files does not automatically open, see the next step.
Step 2. Go to My Computer from the Start menu, and double click on the
name of the flash drive.
Step 3. Search for the file that you want to open, and double click on the file
name. Feel free to add documents to the flash drive. For example, if you have
a folder of potential advertisements on your computer, drag and drop that
folder into the flash drive if you want all of the digital information located in
one place.
Step 4. Safely remove the flash drive when you are finished by left-clicking
on the Safely Remove Storage Device icon in the Safety Tray. Then click
Safely Remove.
!
Page | 54
Appendices
Appendix C Section Revision

A PPENDIX C S ECTION R EVISION
HOW!DO!I!REVISE!OR!UPDATE!A!SECTION?!
Use the white space on each page to make revisions by hand. For big changes,
follow the following steps:
Step 1. Insert the flash drive, and open the files that you want to revise or
update.
Step 2. Make your desired changes. Pay attention to the page numbers. If any
page numbers change while you are revising or updating, make sure that you
update the page numbers in the subsequent sections and in the Table of
Contents. See Figure 14. Page Numbers to see how to format page numbers.
Step 3. Save the document every few minutes to ensure that your work does
not get deleted.
Step 4. Change the revision date in the footer.
!
!
!
!
!
Page | 55
Appendices
Appendix C Section Revision

!(Appendix!C!Section!Revision!cont.)!
!
Open!the!footer!and!click!on!Page!Number!
in!the!upper!left>hand!corner.!
!
!
!
Click!on!Format!Page!Numbers.!
!
!
Indicate!at!what!page!number!you!want!
the!document!to!start.!!
Figure!14.!Page!Numbers!
Page | 56
Appendices
Appendix D Client Handout

!
!
Appendix D Client Handout

The client handout is stored in the plastic pockets behind this
page.
Page | 57
W HAT M AKES U S
D IFFERENT ?
Staffing with a Personal Touch
In todays competitive economy, one of
the most important assets is the people
behind the product.
No one understands this more than
SKILLS Unlimited.
SKILLS Unlimited is an established
business that has serviced the central
Arkansas area since 1990.
S ELECTION P ROCESS
We screen applicants, relieving you
from the burden of staffing.
We conduct a variety of different
screening methods:
! Personal Interviews
We personally sit down with our
associates and get to know their
strengths to match them with an
environment that promotes a
successful outcome.
! Qualifying Tests
These let us know your skill
requirements, and we will provide
you with qualified candidates based
on the results.
We do the legwork to ensure you

are getting a quality employee with
solid references.
Our success is driven by our ability to

bring added value to client and associate
relationships.
We customize our service to meet your
specific goals and needs, and we strive
to keep communication open in order to
improve our business.
! Criminal Background Checks
We perform drug testing that yields

immediate results.
! Drug Tests
We conduct local and national

criminal backgrounds on each
employee.
! Reference Checks
You know your business, and we know

staffing.
Let us show you how easily we can
find a quality employee for you!
SKILLS Unlimited is an equal

opportunity employer.
A DDED B ENEFITS
You can trust our staff to set you up with

an employee that will meet your needs
because we are
! Locally Owned and Managed
We personally take an interest in

helping your business succeed by
providing you with quality personnel
and outstanding service.
! Experienced and Dedicated
Our staff comes with over 30 years

of local and industry-specific
experience.
! Consistent in Our Service
We work as a team, and any one of

us can assist you and answer your
questions.
! Flexible with Staffing
We offer a variety of options to fit

your needs (Temporary, Temporaryto-Hire, Long-Term-Temporary,
Direct Hire, and Payroll).
! Educated
We stay abreast of local and national

legislation.
! Committed
We are dedicated to providing total

satisfaction and maintaining long and
productive relationships.
M EET O UR S TAFF
Sam Giglio
Owner and Manager
Sam has a Masters in Human Resources,
has worked in the industry since 1993,
and is a member of ASA and CAHRA.
samg@skillsar.com
Natalie Comer
Staffing Coordinator
Natalie has a Bachelors from Arkansas
Tech University and has five years of
industry experience.
natalier@skillsar.com
Kyla Titterington
Staffing Coordinator
Kyla has a Bachelors from Arkansas
Tech University and has 2 years of
industry experience.
kyla@skillsar.com
Jeannie Johnson
Sales
Jeannie has a Bachelors in Human
Resources and is the newest member of
the team.
jeannie@skillsar.com
Visit us:
10802 Executive Center Drive

Suite 207
Located in:
West Lake Corporate Park,

The Benton Building
Contact us:
(501) 225-3033
www.skillsar.com
Appendices
Appendix E Orientation Brochure

!
!
Appendix E Orientation
Brochure
The client handout is stored in the plastic pockets behind this
page.
Page | 58
W ORKING T OGETHER
WITH
US
We are committed to working with each of our

temp associates on an individual basis. To
provide a smooth, productive working
relationship, please review the following
guidelines:
1. Even though you will be doing work for
various SKILLS clients, we are always your
employer until we find you that perfect,
permanent job. Your SKILLS Supervisor is your
contact for work assignments and questions.
2. When we have a suitable assignment for you,
you will know right away. Likewise, you should
call your SKILLS Supervisor once a week to
keep us informed of your availability to work.
Our office has 24-hour communication
accessibility.
3. If you are going to be late for an assignment
or have an emergency or illness that prevents
you from reporting to work, call immediately.
Not showing up for work without first
calling can be cause for termination. If it is
before or after business hours, call our office and
leave a detailed message.
4. Let us know if you change your name, phone
number, or address so your paycheck and your
year-end tax information will not be delayed.
5. If you are offered a full-time job by one of our
clients, past or present, please call your SKILLS
Supervisor immediately so we can discuss the
details with our client.
W HEN W E C ALL
WITH A
J OB
When your SKILLS Supervisor calls with a work

assignment, they will tell you
! the company address and directions
! what time work begins and ends
! what skills are required
! who you are to report to
! what you will be doing and any special
dress code, protective clothing, or
equipment you need.
how much the assignment will pay.
!
When you accept, you are committing

yourself to complete the entire assignment.
Please do not accept any assignment that you
cannot complete.
When you arrive at our clients location, ask for
your contact person and report immediately.
Take work instructions from your supervisor
and ask anything about the particular
environment (e.g., restrooms).
O N A SSIGNMENT
Be sure to call your SKILLS Supervisor
! if you are asked to stay on the job longer
than you thought.
! if your job duties are very different than
those we described to you.
! if you are being considered for a fulltime position.
! when you will be working overtime.
! when your assignment is complete or
the client says you are no longer needed.
Failure to call may affect your
unemployment benefits.
I LLNESS
OR
E MERGENCIES
Give your SKILLS office phone number to

your family members, baby-sitter, etc., in case
they need to reach you while on assignment. If
they must talk with you, have them call us.
Since we know your exact location, we can
contact you immediately. If it is absolutely
necessary to leave your work assignment
during work hours, you must call your
SKILLS Supervisor before leaving. They will
talk with our client and find a replacement if
necessary.
G ETTING P AID
You will be paid an hourly wage that may vary

from job to job. Your SKILLS Supervisor will
tell you how much each job will pay before
you accept the assignment.
Fridays are paydays. Checks are available in

our office on Friday mornings. If you want
your paycheck mailed, let us know in advance.
SKILLS Unlimited is not responsible for a
delayed check.
To ensure there are no delays in receiving a

check, accurately fill out and submit a timecard
no later than Monday morning at 9:00 a.m.
Your hours are to be rounded to the nearest
fifteen minutes. Either hand deliver, email,
or fax a signed and completed timecard to
SKILLS Unlimited. It must have your
signature and that of your on-site supervisor.
If we do not receive your timecard by Monday
morning, we will not be able to process it, and
you will not receive a check until the following
Friday. Fraudulent timecards will result in
immediate termination.
NO TIMECARD = NO PAYCHECK
SKILLS U NLIMITED S TANDARDS

E XCELLENCE
OF
As a SKILLS employee, you will be expected

to uphold the following standards of
excellence when on an assignment with our
clients:
1. Dress appropriately for assignments. Some firms
have formal dress codes, and others are
more casual. We will tell you exactly what
to expect; when in doubt, always dress
more conservatively on your first day.
Avoid extremes in hairstyles, clothing, and
accessories.
2. Be on time. Be punctual and dependable
from the first day until the last.
3. Call SKILLS in emergencies. Call our 24-hour
hotline at this office immediately if you are
going to be late or absent from work.
4. Arrive ready and willing to work. You may be
asked to do many things, so have a
positive attitude and be flexible. If you
complete your tasks earlier than expected,
ask our client for additional tasks.
5. Be businesslike, and dont make or take personal
phone calls. Your SKILLS office will be able
to get urgent messages to you
immediately. If you must call out, please
request permission from our client.
6. Remain confidential. Anything that you work
on and all business discussions are to be
considered strictly confidential.
7. Ask questions. If you do not understand
something, ask questions. It is better to do
it right the first time.
FOR
T ERM INATION
Theft of property
Falsifying information on application or
timecard
Not showing up on time
Insubordination
Failed drug test
Unauthorized use of client resources
Negligence in safety rules
Harassing others
Walking off assignment
C AUSES
!
!
!
!
!
!
!
!
!
Associates must call in available weekly, or we
will assume you are no longer available for
assignments and have voluntarily quit. This may
affect your unemployment benefits
Discrimination and harassment, including sexual
harassment, is strictly prohibited. If you feel you
are being discriminated against or a victim of
harassment, please contact Sam Giglio
immediately at 501-225-3033.
Associates are not allowed to operate any
vehicle without appropriate authorization.
If you are injured, no matter how minor, you are
to notify your client supervisor and your
SKILLS Supervisor immediately.
In the event of an injury, we will perform a
post-accident drug test.
Safety comes first. Familiarize yourself with

client standards. Report any unsafe activity or
situations immediately
An equal opportunity employer.

Suite 207
(501) 225-3033
www.skillsar.com
W ELCOME TO SKILLS
U NLIMITED
This handbook explains terms and conditions

of your employment with SKILLS Unlimited.
Thank you for choosing SKILLS as your

staffing partner. Our commitment is to help
you go places with your career.
We will offer you the first assignment that

requires your skills and that meets the criteria
you outlined for us. This may be long or shortterm temp or temp with potential to hire.
Remember that you work for SKILLS

Unlimited. Our client understands that you are
employed by SKILLS Unlimited.
Appendices
Appendix F Email Signature Examples

A PPENDIX F E MAIL S IGNATURE E XAMPLES

Figure 15. Email Signature Examples shows each current, in-house
employees email signature.
!
Sam Giglio
501.225.3033
samg@skillsar.com
Suite 207
www.skillsar.com
Natalie Comer
501.225.3033
natalier@skillsar.com
Suite 207
www.skillsar.com
Kyla Titterington
501.225.3033
kyla@skillsar.com
Suite 207
www.skillsar.com
Jeannnie Johnson
501.225.3033
jeannie@skillsar.com
Suite 207
www.skillsar.com
Figure'15.'Email'Signature'Examples'
Page | 59
Appendices
Appendix G Applications
!
!
Appendix G Applications
There are two plastic pockets behind this page that include two
different types of applications, respectively:
SKILLS Unlimited Pre-Employment Application
SKILLS Unlimited Employment Application
!
!
!
!
!
!
Page | 60
SKILLS UNLIMITED PRE-EMPLOYMENT APPLICATION

ASSOCIATE
SSN:_____________________________ Last Name:__________________________ First Name:_____________________________
Middle Initial:___________ Goes By:___________________________
CONTACT INFORMATION
Home Phone: (_____) ________-____________
Message Phone: ( _____ ) ________-___________
Cellular: ( _____ ) ________-___________
E-Mail Address: ____________________________________________
Home Address:______________________________________________________________________________Unit #:___________
City:_____________________________________ State:___________________ Zip Code:________________
DESIRED W ORK (Please Circle All that A pply . )
Temporary: Yes No
Temporary-to-Hire: Yes
Days: Yes No
Evenings:
Yes No
No
Direct-Hire: Yes No
Part -Time: Yes No
What type of position are you looking for?_________________________________________________________________________

How much pay are you looking for? _________________ Per Hour
_________________Salary
Did you receive your high school diploma or GED: Yes No
PREVIOUS EMPLOYMENT
Employed From:__________ To:_______________________ Company Name:___________________________________________
Company Address:__________________________________________City:_________________State:____________Zip:_________
Position Held:_____________________________________________ Rate of Pay:__________________
Industry:________________________ Reason for Leaving:___________________________________________________________
Supervisors Name:____________________________ Supervisors Title:_________________ Phone: (_____) ________-_________
Duties:______________________________________________________________________________________________________
Employed From:__________ To:__________
Company Name:___________________________________________
Duties:______________________________________________________________________________________________________
Employed From:__________ To:__________
Company Name:___________________________________________
Duties:______________________________________________________________________________________________________
Employed From:__________ To:__________
Company Name:___________________________________________
Duties:______________________________________________________________________________________________________
VERIFICATION AND AKNOW LEDGEMENT
( Please
Circle O ne . )
Although this will not preclude employment with SKILLS Unlimited, we need to know if you have ever been convicted of a felony? Yes No
Although this will not preclude employment with SKILLS Unlimited, we need to know if you have ever been convicted of a misdemeanor? Yes No
If Yes, please describe the nature of the crime:___________________________ Date crime occurred:____________
Where did the crime occur?__________________________________________
I acknowledge SKILLS Unlimited could perform a background check for pre-employment, and I give SKILLS Unlimited permission
to perform such a check.
I authorize SKILLS Unlimited to request and receive, and I authorize any of the persons or organizations to give SKILLS Unlimited
information concerning my previous employment, education, or any other information they might have, personal or otherwise, with
regard to any of the subjects covered by this application.
I release all such parties from any and all liability, including damage that may result in furnishing such information to SKILLS
Unlimited.
Applicants Signature: _____________________________________________________________ Date:_______________________
SKILLS UNLIMITED EMPLOYMENT APPLICATION

ASSOCIATE
SSN: _____________________________ Last Name:________________________ First Name:__________________________
Home Address:______________________________________________________________________________Unit #:___________
City:_____________________________________ State: __________________ Zip Code:________________
Emergency Contact Name:___________________________________________ Phone: ________________________
ASSOCIAT E HANDBOOK AKNOW LEDGEM ENT
I acknowledge that I have received a copy of the Associate Policy Handbook and that it has been reviewed. I understand that the policies and
guidelines are adopted by the Employer and are not intended to be construed as a guarantee of employment for any specific period of time or any
specific type of work.
I also understand that I am required to know and follow the policies and guidelines set forth in this Handbook.
I also understand that it describes the terms of my employment with the Employer.
I understand that if I need additional details about the policies, I may ask my Employer.
I understand that the terms could affect my Unemployment benefits
I understand that SKILLS Unlimited, at its sole discretion, may change, delete, or add to the Associate Policy Handbook at any time without advance
notice or stated reason.
_____________ (Initial here if you agree.)

EMPLOYEE AGREEMENT AND CONSENT TO DRUG AND/OR ALCOHOL TESTING
I hereby agree, upon a request made under the drug/alcohol testing policy of SKILLS Unlimited, to submit to a drug or alcohol test and to furnish a
sample of my urine, breath, and/or blood for analysis. I understand and agree that if I at any time refuse to submit to a drug or alcohol test under
company policy, or if I otherwise fail to cooperate with the testing procedures, I will be subject to immediate termination. I further authorize and
give full permission to have the Company and/or its company physician send the specimen or specimens so collected to a laboratory for a screening
test for the presence of any prohibited substances under the policy and for the laboratory or other testing facility to release any and all
documentation relating to such test to the Company and/or to any governmental entity involved in a legal proceeding or investigation connected
with the test. Finally, I authorize the Company to disclose any documentation relating to such test to any governmental entity involved in a legal
proceeding or investigation connected with the test.
I understand that only duly-authorized Company officers, employees, and agents will have access to information furnished or obtained in
connection with the test, that they will maintain and protect the confidentiality of such information to the greatest extent possible, that they will
share such information only to the extent necessary to make employment decisions, and to respond to inquiries or notices from government entities.
I will hold harmless the Company, its company physician, and any testing laboratory the Company might use, meaning that I will not sue or hold
responsible such parties for any alleged harm to me that might result from such testing, including loss of employment or any other kind of adverse
job action that might arise as a result of the drug or alcohol test, even if a company or laboratory representative makes an error in the administration
or analysis of the test or the reporting of the results. I will further hold harmless the Company, its company physician, and any testing laboratory the
Company might use for any alleged harm to me that might result from the release, use of information, or documentation relating to the drug or
alcohol test, as long as the release or use of the information is within the scope of this policy and procedures as explained in the paragraph above.
This policy and authorization has been explained to me in a language I understand, and I have been told that if I have any questions about the test or
the policy, they will be answered.
I UNDERSTAND THAT THE COMPANY WILL REQUIRE A DRUG SCREEN AND/OR ALCOHOL TEST UNDER THIS POLICY
WHENEVER I AM INVOLVED IN AN ON-THE-JOB ACCIDENT OR INJURY UNDER CIRCUMSTANCES THAT SUGGEST POSSIBLE
INVOLVEMENT OR INFLUENCE OF DRUGS OR ALCOHOL IN THE ACCIDENT OR INJURY EVENT, AND I AGREE TO SUBMIT TO
ANY SUCH TEST.
Applicants Signature: ___________________________________________________ Date:_______________________________

SSN:_______________________________ Last Name:________________________ First Name:__________________________
AT W ILL
Employees employment with Employer is at will. At will is defined as allowing either Employee or Employer to terminate the Agreement at
any time, for any reason permitted by law, with or without cause, and with or without notice.
_________ (Initial here if you agree.)

I certify that the information supplied is true and correct to the best of my knowledge. I understand that SKILLS Unlimited may verify any and all
statements made.
I understand that misrepresenting or falsifying information is terms for immediate termination.
I understand that I am to contact SKILLS Unlimited at the end of my assignment concerning my availability to work. I also understand I am to
contact SKILLS Unlimited a minimum of every 14 days concerning availability. Not doing so may affect Unemployment benefits.
________ (Initial here if you agree.)
PAYCHECK HANDLING
I would like for my check to be:
Mailed: ________
Picked up at office: _________
MAILED
I hereby authorize SKILLS Unlimited to mail my paychecks in lieu of picking them up at the office from which I am dispatched. I understand that I
take full responsibility for this action should my paycheck be delayed. It is my responsibility to submit new information to my supervisor
immediately if there is any change in my mailing address. I realize that stop-payments will not be placed on checks lost in the mail for ten business
working days from the date mailed. Any tracking of mail through the U.S. Postal Service will be my responsibility.
_________ (Initial here if you agree.)
PICKED UP
Checks will be available in the office on Fridays.
VERIFICATION AND AKNOW LEDGE M ENT

I authorize SKILLS Unlimited to request and receive information, and I authorize any of the persons or organizations to give SKILLS Unlimited
information concerning my previous employment, education, or any other information they might have, personal or otherwise, with regard to any of
the subjects covered by this application.
I release all such parties from any and all liability including damage that may result in furnishing such information to SKILLS Unlimited.
Applicants Signature: __________________________________ Printed Name:_________________________

Date:_______________________
Appendices
Appendix B Flash Drive

A PPENDIX H
BIBLIOGRAPHY
!
Alred, Gerald J., Charle T. Brusaw, and Walter E. Oliu. Handbook of Technical Writing.
10th ed. Boston: Bedford/St. Martin's, 212, Print.
Page | 61

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IV. Advertising ................................................................. 4

Grammar, Usage, and Style .................................... 13

Logo/Stationery Logo .............................................. 42

(Table of Contents cont.)

Figure 1. Bulletin Ad ........................................................... 5

Last Revised: March 14, 2015

Last Revised: March 14, 2015

Last Revised: March 14, 2015

This phrase lets the congregation

Including the names of Sams kids

Before sending an email, pay special attention to these five elements:

! Keep it short. An inbox shows about 30 to 60 characters of a subject

! Use short paragraphs in order for your message to be easy to read. In

In general, your tone should be warm, confident, positive, and courteous so

Grammar, Usage, and Style

Grammar, Usage, and Style

Grammar, Usage, and Style

Grammar, Usage, and Style

! Appositive Phrases. An appositive phrase re-identifies another

Grammar, Usage, and Style

! Coordinating Conjunctions. Use a comma before words like and, but,

Dont use a comma before coordinating conjunctions that link an independent

Grammar, Usage, and Style

! Dates. Full dates are generally written in the month-day-year format.

Grammar, Usage, and Style

! Dependent and Independent Clauses. A dependent clause cant stand

Grammar, Usage, and Style

Dont use a comma to connect an independent clauses and a phrase.

Grammar, Usage, and Style

Grammar, Usage, and Style

(Items in a Series cont.)

! Nonessential Information. Nonessential information adds detail but

Grammar, Usage, and Style

Grammar, Usage, and Style

Periods within some abbreviations and initialisms are becoming optional. In

MA, MBA, IRA, UFO, US

Grammar, Usage, and Style

Grammar, Usage, and Style

The phrase a few is more positive than the word few.

The associate had a few references.

The associate had few references.

We received many emails.

We received a lot of emails.

Grammar, Usage, and Style

Accept means consent to, agree to take, or admit willingly. Except

We accept the responsibility.

Everyone went except Sam.

Already means previously. All ready means completely prepared.

We already met the associate.

We were all ready to meet him.

Grammar, Usage, and Style

His references were all right.

His references were acceptable.

We send a calendar most every year.

We send one almost every year.

Altogether means entirely or completely. All together means all acting

It was altogether a good experience.

The paperwork was all together.

Grammar, Usage, and Style

Decide among seven associates.

Decide between two associates.

He has a great amount of charisma.