A Harsh Bhargava Enterprise

S- 30 & 31

Diversity ManagementPrinciples and Practices

Harsh Bhargava
hbindia@gmail.com

Agenda

Diversity?
Why study Diversity?
Real life practice- 0ne company per student
Company policy
Business advantage
Research credit

Collective learning

Apr-16

Harsh Bhargava 2016. All rights reserved.

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Diversity
Not newIndian Varnas (outside appearance)
Brahman, Kshatriya, Vaishya, Shudra

China- no different

Diversity- as old as
mankind
Apr-16

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Varnas and Management

1. Brahmin
a. Professional knowledge as a manager/leader

2. Kshatriya
a. Fight the competition

3. Vaishya
a. Business accumen/ Entrepreneurship

4. Shudra
a. Worker: Know your job

Effective Manager- combination of all Varnas

Apr-16

Harsh Bhargava 2016. All rights reserved.

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Diversity
DimensionsThree levels

Apr-16

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Diversity- Definition
The variety of experiences and perspective
which arise from differences in race, culture,
religion, mental or physical abilities, heritage,
age, gender, sexual orientation and other
characteristics.
Diversity is otherness or those human
qualities that are different from our own and
outside the groups to which we belong, yet
present in other individuals and groups.
Apr-16

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Why study DM?

Dimensions of Diversity affect performance,
motivation, success, and interactions with
others
Diversity can enhance or lower
Organisational Productivity
Performance
Employee morale (flexibility/creativity etc)

Real life Practices on Diversity

Apr-16

Harsh Bhargava 2016. All rights reserved.

Graphics copyrights acknowledged.

Facebook
Has introduced a training program for all
employees around diversity.
The main idea being - "companies that
support a culture of diversity are the ones
that flourish."
Credits: Abha Maheshwari (Product Growth Manager,
Facebook, California USA)

Apr-16

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Dr Reddys Labs
Diversity practice- Diversity through different
modes of thinking
Employ differently-abled persons
Credits: Hibah Wasif (VVSB, Class of 2015)

Apr-16

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ICICI Bank
Diversity practice- Focused on women
workforce
Support for all activities which hinder working
women
No discrimination against differently-abled
employees
Credits: Vamshi Krishnan (VVSB, Class of 2015)

Apr-16

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11

Infosys
Diversity practice- ACTION
Audit inclusivity and diversity levels
Create change agents
Train the managers
Initiate and implement alternate work models
Organise and assist affinity groups
Network with external bodies to bench mark
practices
Credits: Priyanka Rao (Class of 2015)
Apr-16

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Graphics copyrights acknowledged.

12

Why study DM?

Dimensions of Diversity affect performance,
motivation, success, and interactions with
others
Diversity can enhance or lower
Organisational Productivity
Performance
Employee morale (flexibility/creativity etc)

Real life Practices on Diversity- continued

Apr-16

Harsh Bhargava 2016. All rights reserved.

Graphics copyrights acknowledged.

13

ITC
Diversity practice- Equal roles for women
Like head of field sales force

18 women in front line field sales force

FMCG/Cigarettes in Kirana/Paan shops

Motivating factor for other women to excel

Credits: Harsh Mishra (VVSB, Class of 2015)

Apr-16

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Nestle
Diversity practice- focused on gender balance
and women empowerment
Representation of women on management
teams, up from 15% in 2008 to 31% in 2013
Minimum of one woman or man in every
succession plan for key roles
Credits: Bharani Reddy (VVSB, Class of 2015)

Apr-16

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15

 "Home at work option

Special software for deaf and dumb people to
access information
Inclusion of veterans with high respect
Tie-ups with NPOs for merit scholarships for
black citizens
Credits: S Revathi (VVSB, Class of 2015)

Apr-16

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16

Proctor & Gamble

My Black Is Beautiful (MBIB)
A long-term, community-building program
created by P&G to spark a broader dialogue
around black beauty
Extending a personal touch to each individual,
and genuinely getting to know each other
Credits: Farheen Siddiqui (VVSB, Class of 2015)

Apr-16

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17

TCS
Diversity practice- DAWN- Diversity and
Women Network
Diversity training Education
Enforcement
Exposure
Credits: Kamakshi (VVSB, Class of 2015)

Apr-16

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Xerox
Executive Diversity Council- Consists of senior
leaders from across Xerox- An active body
Workforce representation
Work environment
Diverse customer markets
Organizational efforts to address the needs of a
multicultural workforce.
Credits: Rojasree V (VVSB, Class of 2015)
Apr-16

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19

Inclusion
An environment where
Everyone is treated with dignity and respect
The talents and skills of different groups are
valued
Productivity and customer service improves
because the workforce is happier, more motivated
and more aware of the benefits that inclusion can
bring.
Ref: Human Rights Commission Guide to Inclusion
Apr-16

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21

Inclusive Workplace
An inclusive workplace is one where the human
rights principles of fairness, respect, equality,
dignity and autonomy are promoted and are
part of the organisations everyday goals and
behaviour.

Apr-16

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Benefits of Inclusion

Attract new talent

Maximise productivity
Retain productive and committed staff
Create wider customer appeal and access to
untapped markets
Create culture change that spreads to
communities

Apr-16

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23

Closing thought

Apr-16

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25

Thank you.
Diversity
Management is
not theory.

Apr-16

Harsh Bhargava
hbindia@gmail.com

Harsh Bhargava 2016. All rights reserved.

Graphics copyrights acknowledged.

26

Harsh Bhargava
hbindia@gmail.com

Harsh Bhargava 2016. All rights reserved.

Graphics copyrights acknowledged.
Apr-16

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