Topic 7 User-centred Design

(UCD)
7.4 Strategies for user-centred design.
What does field research involve? Include examples of techniques.

What does conducting field research in natural environment allow?

What does the term methods of extremes mean?

What does the process of observation include?

What is the purpose of observation?

Compare the advantages and disadvantages of observation.

Describe the process of interviewing.

Describe the differences between structured and unstructured interviews. Include examples of
questions

Compare the advantages and disadvantages of interviews.

What are focus groups?

What are the duties of focus group leaders?

List the advantages of focus groups.

List the disadvantages of focus groups.

Describe what questionnaires are.

Describe fixed-response type of questionnaires.

What is a primary requirement of a fixed-response questionnaire?

How do open ended questionnaires differ from fixed-response questionnaire?

List the advantages of questionnaires.

List the disadvantages of questionnaires.

Describe the technique of affinity diagramming.

List the advantages and disadvantages of affinity diagrams.

What does participatory design aim to do?

What is a prototype?

What forms can a prototype take?

How can you make a prototype?

What does a usability testing session consist of?

What does CTA stand for and describe what it is.

Why is it important do usability testing in a natural environment?

How do testing houses differ from usability laboratories?

What is an advantage of testing houses?

Circle the correct one.

The methods of extremes is used to cater for
a)
b)
c)
d)

Design for general use

Designs for the median group
Extreme conditions of product use
The population outside of normal limits