ELIZABETH CRISTINA JIMENEZ BUSTAMANTE

5762 Mouland Ave, Niagara Falls, ON L2G 5N7

(H) 289-477-6039 (C) 289- 686-4541
E-mail: eli230984@hotmail.com
WIX: http://elizabethcjimenez.wix.com/elizabethjimenez

PROFILE
Professional Computer Engineer, IT and Website Developer with experience in establishing and managing corporate
websites and web services. Through previous experience at large-scale corporations, can easily address the diverse needs
of customers, employees, and other professionals. Knowledge on website operations, and a regular participation in
continuing education to understand the latest trends and technologies. Detail-oriented website developer with strong
educational background in computer engineer, supported by field research and professional work experience in Internet
Technical Support and website developed. Developing knowledge on SQL databases and access. Knowledge in creation
on cartographic maps using proper techniques, and geodatabase creation. Web programmer junior in c#.
TECHNICAL SKILLS
Good Communication skills.
Flexible in adapting to new environments.
Good work ethic with strong customer service
background.
Geodatabase creation
Microsoft Office(Word, Powerpoint and Excel).
Website creation with an interactive map.
Open Source Map Viewer Website
Creation of maps using proper cartographic techniques

General internet Support, mobile internet

Support, IP telephony and Phone line support.
General e-mail support and configuration.
Database management MySQL, Access
Database, PHP programing Language, HTML,
CSS3 Creating Web Pages. (Junior).
Database creation & management
Ability to analyze and interpret geospatial maps

ADDITIONAL INFORMATION
Computer skills: ArcGIS, MS Office, MathLab, Geodatabases, HTML, JavaScript, MS SQL Server, VBA, ERDAS;
AutoCAD Map, Manifold, MapInfo, Visual studio.
Personal skills: Responsible, self- motivated, sociable, stress- resistant, creative.
Hobbies: Travelling, swimming (member of Club Pilsen Regional team 1994-2000), reading.
Languages: English, Spanish.
EDUCATION
Intermediate C# Programming
University of Waterloo - Canada

2016

Postgrad Cert. GIS-GM (Geographic Information Systems - Geospatial Management)

Niagara College - Canada, Glendale Campus

2015

BCS: Computer Engineer

ITM University Institution, Instituto Tecnolgico Metropolitano - Medellin, Colombia

2012

ITIL FOUNDATION V.3 - File No 12121822 - Medellin, Colombia

EXIN- Examination Institute for Information Science

2012

International Credential Assessment Service of Canada

ICAS Canada
Degree Computer Engineer (BCS) certified and approved in canada by the ICAS institution.

2013

BSIT: Computer Engineer Technology

ITM University Institution, Instituto Tecnolgico Metropolitano - Medellin, Colombia

2009

BET: Maintenance of Biomedical Equipment

ITM University Institution, Instituto Tecnolgico Metropolitano - Medellin, Colombia

2004

ESL (English Second Language)

Niagara College - Canada, Welland Campus

2014

EXPERIENCE
Developer for Open Source Map Viewer Website Project (thesis project within the
Postgraduate program).
Environment Canada Niagara-on-The-Lake-Ontario-Canada

10/2014 to 06/2015

Developed an Open Source Map Viewer Website Project.

Achieved common use-cases for online map viewers using an open source mapping platform.
Create a webpage with an interactive map.
Supported a basemap layer and an interactive / feature layer.
Supported feature interactions such as hovertips and click events.
Made the site work on mobile.
Performed advanced mapping functions using an open source platform

Internet Technical Support Agent

12/2009 to 05/2012
Emtelco UNE Medellin Colombia
Supported and provided superior customer service via phone, e-mail and fax.
General internet Support, mobile internet Support, IP telephony and Phone line support.
General e-mail support and configurations.
Used questioning and listening skills that support effective telephone communications.
Effectively deals with job stress, and upset customers.
Meet customers requirements.

Telematics Apprentice
04/2009 to 10/2009
Emtelco Medellin Colombia
Hardware and software inventory for the company using remote access and presential activities.
Software inventory management using PivotTables, application of operating systems.
.
Typesetter Business Databas
Comfama Medellin, Colombia
Database Analyst.
Used of Microsoft Office Suite.
Administration of database information.
Used of business software.
Entry new users in the database & Data entry.

09/2007 to 12/2007

Immediate credit promoter

Comfama Medellin, Colombia
Immediate credit advisor for affiliated workers in the credit union fund.
Checked credit records of the customers.
Used of business software.

12/2006 to 08/2007

References Upon Request