Professional Documents
Culture Documents
CivicActionName:
Whatproblem,issue,orpolicyareyouworkingon?
Toimplement5,000TrashBinsaroundLAandhaveconsistenttrashpickups.
Whatwasyourlastcivicaction?Describetheoutcome(s)andanypolicyimplications.
InourCivicActionthisweek,wecalledthenumberfortheSanitationbuildinginDowntownLAandask
questionstohaveadeeperperspectiveofwhohandlesourtrash.
Whatknowledge,skills,orattitudesofeffectivecitizensdidyougain?Selectasmanyfromthelists
below.
Whenwecallfortheinterviewed,weuseddiplomaticpersuasiveskillstogetouranswer.
Highlighteddownbelow
Knowledge:
USHistory
Documents:DeclarationofIndependence,Constitution,
BillofRights
Currentevents
Namesandcontactsforgovernmentofficials
DifferencesbetweenpoliticalpartiesHowthegovernment
works(federalism,separationofpowers/checksand
balances)
Votingandelections
WhohashowmuchpowertodowhatRoleofthemediain
politicalprocessRightsandliberties
Courtprocedures
Whomakesthelaws
Learnfromthemistakesofthepeoplebeforeyou
Skills:
Criticalreading
Organization
Communication(writtenandoral)Useoftechnology
Discussion
Listening
ProblemsolvinganddecisionmakingWorkingwith
others
Timemanagement
Publicspeaking
Writing
Persuasion
Attitudes:
Respect
ResponsibilityforonesactionsTolerance
Empathy
Selfconfidence
Agreetodisagree
Perseverance
Patience
DifferentperspectivesMotivated
Compassion
Straightforward
Humble
Actions:
Writeletters
Attendmeetings
EffectiveandstrategicuseofmediaJoininterestgroups
Voting
Campaign
Education
Protestifnecessary
Petitions
Givespeeches
Talktoimportantpeople
Persuadepeople
Honest
Optimistic
Wantschange
Acontagiousattitude
Shareideas
Gooduseofknowledge
Findresources
Copyandpasteevidenceofyourcivicaction(photos,agenda,copyofmeetingnotes,emails,URLof
websites,etc.)
ThisEmailismeantforDowntownLASanitationoffices.WesentthisemailonThursdayandstillhaveno
reply,yet.Wecalledbeforewesentoutthisemail.Hereistheconversation.
https://drive.google.com/open?id=0B01XAMzKP0YYMDdKZ0RLd3o2MGJSZzJYOHZJcjl4X2Z5Uldv
Script
~~~Interview~~~
*thisconversationwasrecorded*
Noel:HellothisisastudentfromLASGSatMC.
Employee:Imsorrywhatwasyournameagain?
Noel:NoelSanchez.
Employee:Ok,sorry.WhatcanIdoforyou?
Noel:Iwaswonderingificanaskquestionsandrecordit?
Employee:Ahh,No.
Noel:Itsforaproject.
Employee:Ahh,no.
Josue:Canwejustaskthequestionsatleast?
Employee:WHatkindofquestions?
Josue:ItsregardingtothesanitationofLA,becausewearedoingtheCivilActionProject.
Employee:Whatifwecouldputyouinadifferentdepartment.
Josue:Wejustwanttoasksimplequestionsthatyouguysthinkisanissueorifthetrash
hasgoneupovertime,oristhereanythingwecandotohelp.Justsimplequestionslike
that.
Employee:Uhh,no.
Josue:Soyouguyscanhelpuswiththat?
Employee:Icantreferyoutothecorrectdepartment.
Josue:Canyouplease?
Employee:Holdon,onemomentplease.
Josue:Thankyou.
~~~3minuteslater~~~
Employee#2:GoodMorning,thisisRosahowcanIhelpyou.
Noel:Hi,thisisastudentfromLASGSatMC
Employee#2:AtLA
Noel:...SGS.
Employee#2:Okhi.HowmayIhelpyou?
Noel:WellIwaswonderingifwellweredoingproject,aschoolactionproject,andIwas
wonderingifIcanasksomequestions.
Employee#2:OkummWeallgetcallsfromhighschoolorregularcollege.Andwhenthey
callus,weaskthattheysendusthequestions,viaEmail.Doyouthinkyoucandothat?
Howmanyquestionsdoyouhave?
Noel:Atleastthree.
Employee#2:Okwouldyousendthemtousviaemailandthenoneoftheengineerswould
getbacktoyou.Ialsowanttoknowwhatisyourdeadlineis?
Noel.ItsthisFriday.
Employee#2:Youmeantomorrow?
Noel:Yeah.
Employee#2:OkEmailmethequestionsandIllforwardittooneoftheengineersright
away.Andillletthemknowyouneedananswerrightaway.Ummalsoyouneedtoput
yourphonenumberincasewereunabletotalktoyourightaway.
Noel:Ok,canwegetyouremail?
Employee#2:Yes.Itsourdivisionemail.S,Rasinrobert,Casincharles,Rasinrobert
again,DasinDavid,@lacity.org.Soletmerepeatitagain.
SRCRD@lacity.org
Noel:Okthankyou.
Employee#2:Youwelcome,bye.
Noel:Bye.
~~~Clicked~~~
*Wearestillwaitingforanemailatthemoment.*
Whatisyournextcivicaction?Bespecific,likemeetwith.,writeto.,attend,
Whatisthepurposeofthisaction?
OurnextcivicactionprojectisinterviewingpeopleintwodifferentpartsofLA.BeverlyHillsandKoreaTown
istwoobviouschoicesforpeopletogivetheiropinionhere.Wewillrecordtheinterviewsandcomparethe
twodifferentparts.
Whendoyouexpecttocompletethiscivicaction?
Onceweemailedtheheadquarters.