Professional Documents
Culture Documents
Center,
Over-The-Rhine
BETHANY ADAMS
Crossroads History
Opened in 1992
Founders: Charles Shubert, M.D., Julie Shubert, Janet German, & Sally
Stewart
Four Locations
Over-the-Rhine, Rothenberg, West Cincinnati, & Harrison
Services
Family adult and pediatric care
Gynecology
Immunizations
Physicals
Cancer preventative screenings
Diabetes care
Podiatry
Private Donations
Crossroad does not turn any
patient away based on their
ability to pay or not.
Relies on donations to help
cover cost of patients bills
Donate via PayPal on
Crossroads website
Patient Records
EHR SYSTEM
All electronic
NextGen EMR/EHR System
Bridging with hospitals in next
year or two
No plans to switch EHR System
AUDITED
Audited by HRSA
Every three years
Has 6 months to fix any
mistakes
Self-Pay Patients
Patient who do not have insurance
Complete Sliding-Fee Application
Fill out once a year
Provide check stub
Household size
Income weekly/monthly
Sources of income (work, foster care, stipend from military)
$50 per visit without proof of income and information
$15 per visit with proof of income and information
Employees
Almost 200 employees over all 4 locations
Turnover rate
Less than 10 a year
Practicum
Completed 38 hours
March 8th- March 31st
Worked one-on-one with Operations Manager, Lea Ann Ruf
Worked with Data Entry Manager, Albina Rice
Visited the Health Department in Cincinnati and worked oneon-one with a Credentialing Manager, Terri Webb
Operations Management
observed deliveries of
Worked on deposits
printed patient charts
made business calls
worked on completing
credentialing paperwork for a
nurse practitioner
faxed documents and made copies
pulled patient paper chart
observed problem solving with
patients and employees
Reviewed employee policies
medical supplies
observed directing
employees to facilitate jobs
reviewed Medicare
Enrollment Application for
Group Practices
attended meeting for front
desk employees
observed checking in and
checking out of patients
observed collecting patient
payment
Data Entry
Filed all patient encounter files for entire year (January-March)
Patient encounters included all CPT codes physicians marked
Credentialing Specialist
Meeting with Credentialing Manager of the Cincinnati Health
Department, Terri Webb.
She is in charge of over 300 healthcare workers.
Physicians, Surgeons, Dentists, Nurse Practitioners, Medical Assistants,
Nurses, and Dental Assistants
After ACA
Patients from all backgrounds can aford to have health care
Children of needy families get vaccines and health care they need
Now after ACA government still struggles to cover what patients cant pay
Self-Pay Patients only pay $15 or $50
Government covers the rest of the $250 visit
Crossroads Future
Plans of expanding
Opening a school-based facility
Provide vaccines and other health services to needy children whose parents cant
take them to doctor
Plans of getting full-time Gynecologist