Lamar E.

Seymour
2 Canwick CtWindsor Mill, Maryland 21244
410.240.3612 Lseymour76@gmail.com
Summary of Qualifications
Ability to interpret policy and regulation for accurate case processing.
Experience in analyzing problems and difficult issues
Excellent track record of courtesy to customers and interactions with co-workers
Proficient in all Microsoft Office Programs, Internet Explorer, Maryland Automated Benefits,
State Verification Exchange,

Current Work Experience

State Of Maryland,

Baltimore, Maryland

Family Investment Specialist II

September 2011 to Present

Process cases efficiently while adhering to COMAR policies and guidelines

Responsible for analyzing applications for government funded programs by verifying
information and compiling data to perform analysis for ongoing case processing.
Facilitate meetings informing Peers of the Maryland Health Connection requirements
and analysis for case processing.
Determining eligibility for the state aid programs such as Food Stamps, Medical
Assistance, Emergency Assistance and Temporary Disability Assistance Program in accordance with
Federal and State policies and regulations.
Complete referrals for clients to homeless shelters, local churches, food pantries and
energy assistance.
Providing customers with information on pregnancy, substance abuse, employment
opportunities and social security.
Ensuring clients satisfaction by providing timely and accurate information when
responding to customers inquires.
Assisting customers with disability forms, voters forms and applications for other
state programs.

Other Work Experience

Comcast Telecommunication, White Marsh, Maryland
Account Executive II

Customer
June 2007 to September 2011

Troubleshoot system to ensure properly regulated signal levels are being obtained.
Created future sales maintain and nurturing existing customer relationships
Problem analyzer of advanced code troubleshooting
Confer with customers by telephone or in person in order to provide information
about products and services, to take orders or cancel accounts, or to obtain details of complaints
Check to ensure the appropriate changes were made to resolve customer problems
Adjust or modify equipment to enhance equipment performance or to respond to
customer request

Metropolis Funding Inc.,

Joppatowne, Maryland

Senior Loan Officer

January 2005 to December 2006

Explained to customers the different types of loans and credit options that are
available, as well as the terms of those services
Obtained and compile copies of loan applicants' credit histories, corporate financial
statements, and other financial information
Reviewed and updated credit and loan files
knowledgeable in FHA purchase and refinance
Closed on average 5-6 loans monthly and averaged 15,000 in commissioned fees

EDUCATION
Community College of Baltimore County
2015-Present