Behavioral

Characteristics

What is it?
Effective business analysts should apply personal integrity and
strength of character when dealing with people.
This includes dealing with your business analysis team, your
project
team, and your internal and external project
stakeholders

The BABOK Guide breaks the key behavioral

characteristics into three areas:
Ethics
Trustworthiness
Personal organization

Ethics

In order to be respected and

trusted by your team and your
stakeholders, you must behave
ethically.
That s easy enough to say, but
what exactly does it mean?
Ethical people know the
difference between moral and
immoral behavior and
understand the standards that
govern their own behavior.

Ethics
Withholding critical project
information and issues is
neither good nor ethical
project team behavior. You
should always be
straightforward in sharing
important information
so problems can be identified
and addressed as early as
possible.

Trustworthines
s
Behaving ethically and performing
your
business
analysis
work
effectively generates trust between
you and your stakeholders so
problems can be identified and
addressed as early as possible.
Earning the trust of key stakeholders
is a linchpin of successful business
analysis.

Personal organization
Experienced business analysts can
quickly locate needed information.
Your ability to effectively managing
your time, tasks, and information has
an impact on how your team
members and other stakeholders
perceive you.
A disorganized business analyst is not
viewed as an effective business
analyst.

Thank
You