MARY ROSE T.

CERDENIA
MOBILE NUMBER : 056-415-7327/055-4548066
E-MAIL ADDRESS :mau_trinidad@yahoo.com

OBJECTIVE:
To obtain a position in the field that fit my qualifications and further develop
my talents and skills for continuous career improvement

WORK EXPERIENCE:
HYPER PANDA (CASHIER/CUSTOMER SERVICE REPRESENTATIVE)
DUBAI FESTIVAL CITY (OCT 9, 2012 till present)
Receive payment by cash, check, credit cards, vouchers, or automatic
debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that
amounts are correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or admission, and
tabulate bills using calculators, cash registers, or optical price
scanners.
Answer customers' questions, and provide information on procedures
or policies

VISTA LAND LIFESCAPE INC. (ADMIN STAFF )

Shaw blvd.Mandaluyong Philippines (FEB2012-JULY2012)

Communicate with customers, employees, and other individuals to

answer questions, disseminate or explain information, take orders and
address complaints.
Answer telephones, direct calls and take messages.
Compile, copy, sort, and file records of office activities, business
transactions, and other activities.
Operate office machines, such as photocopiers and scanners, facsimile
machines and personal computers.
Maintain and update filing, inventory, mailing, and database systems,
either manually or using a computer

5 ACES RESTAURANT (EVENT COORDINATOR)

Sto. Tomas Sampaloc Manila City, Philippines (JUNE2010JUNE2011)

talk with clients about events and offer suggestions to ensure their
requests can be met
negotiate the type and costs of services to be provided, in line with a
budget
organize the venue and ensure that it is appropriately set up, with
regard to seating and decor
consult with management to ensure adequate staff members are
rostered for duty, and with catering staff to plan the menu

 consult with service providers such as entertainers and transport

companies
coordinate staff to ensure the program of events occurs on time (for
example, speeches and the serving of food and refreshments)
oversee work by contractors and report on variations to work orders
find solutions to any problems that arise concerning services or
programmes provided
advise senior management on matters requiring their attention and
implement their decisions
follow up with clients to arrange payment and, after the event, to
evaluate the service provided
collect and analyze data on projects undertaken, and report on project
outcomes.

QUALIFICATIONS, INTEREST AND SKILLS:

Goal Oriented and Trustworthy

Can work with minimal supervision
Can work under pressure
Dedicated and willing to work hard to offer competent skills
Eager to learn new knowledge and apply learned skills
Willing to work overtime

EDUCATIONAL BACKGROUND:
TERTIARY
2010

Universidad De Manila

2006-

Escolta, Manila City Philippines

Bachelor

of

Science

major

in

Business

Management
SECONDARY
School

:
2002-2006

Ramon

Magsaysay

Espania Manila City Philippines

PRIMARY
:
1996-2002

Legarda Elementary School

Sampaloc, Manila City Philippines

High

PERSONAL INFORMATION:
Date of Birth
:
Status
:
Single

October 28, 1989

Civil
Filipino

Age

25

Nationality

Sex
Roman Catholic

Female

Religion

I hereby certify that the above statements are true and correct.

MARY ROSE T.
CERDENIA
Applicant