YOU ARE NOW ALMOST FULLY

EQUIPPED FOR THEM

AND THEM

MATT 18
Who is equipped ? Who knows? Who have a
Plan ?

Here am I
God
Send me
Who will tell them ? Who CARES? Who is
called ???

KARABO
SANDRA
THINUS

PEARL

MICHAEL K

PROSPER

PHOLOSO
HAPPY
PHIELD

MICHAEL CH
ROSELINE
CHARITY
BELINDA

A WORTHWILE
JOURNEY!!!

SONG HERE AM I

EQUIPPED & READY WITH

VALUES
A CALLING
KNOWLEDGE
RESOURCES
DREAMS &
VISIONS
SMART GOALS
STRATEGIC PLAN

ALMOST DONE
E XC E P T F O R T H E V E RY L A S T L I T T L E B I T

COMMUNICATION
( I N C L U D I N G C R O S S C U LT U R A L

FORMS OF COMMUNICATING

We can communicate:
By SPEAKING
By using the written word
or by using our Bodies (Body Language)

Yes indeed
The Body can tell a story, lets look

PP

FORMS OF COMMUNICATING
To SUMMARISE:
1. Body language and gestures

2. Spoken language(talking face to face,

telephone, radio, television)
3. Written language(book, letter, fax, e-mail)

BODY LANGUAGE ?

Up to 93 %
of communication is non-verbal. Including tone
of voice, eye movement, posture, hand
gestures, facial expressions and more. The
pressure of body language can especially be
felt in emotional situations. Body language
usually prevails over words.

EXAMPLES & TYPES OF BODY LANGUAGE

NONVERBAL BEHAVIOR
Brisk, erect walk
Standing with hands on hips
Sitting with legs crossed, foot kicking slightly
Sitting, legs apart
Arms crossed on chest
Walking with hands in pockets, shoulders hunched
Hand to cheek
Touching, slightly rubbing nose
Rubbing the eye
Hands clasped behind back
Locked ankles
Head resting in hand, eyes downcast
Rubbing hands
Sitting with hands clasped behind head, legs crossed
Open palm
Pinching bridge of nose, eyes closed
Tapping or drumming fingers
Steepling fingers
Patting/fondling hair
Tilted head
Stroking chin
Looking down, face turned away
Biting nails
Pulling or tugging at ear

INTERPRETATION
NONVERBAL BEHAVIOR

INTERPRETATION

Brisk, erect walk

Confidence

Standing with hands on hips

Readiness, aggression

Sitting with legs crossed, foot kicking

slightly

Boredom

Sitting, legs apart

Open, relaxed

Arms crossed on chest

Defensiveness

Walking with hands in pockets,

shoulders hunched

Dejection

Hand to cheek

Evaluation, thinking

Touching, slightly rubbing nose

Rejection, doubt, lying

Rubbing the eye

Doubt, disbelief

Hands clasped behind back

Anger, frustration, apprehension

Locked ankles

Apprehension

Head resting in hand, eyes downcast

Boredom

Rubbing hands

Anticipation

Sitting with hands clasped behind head,

legs crossed

Confidence, superiority

Open palm

Sincerity, openness, innocence

Pinching bridge of nose, eyes closed

Negative evaluation

Tapping or drumming fingers

Impatience

Steepling fingers

Authoritative

Patting/fondling hair

Lack of self-confidence; insecurity

Tilted head

Interest

Stroking chin

Trying to make a decision

Looking down, face turned away

Disbelief

Biting nails

Insecurity, nervousness

Pulling or tugging at ear

Indecision

THE IMPORTANT THING!

Body language comes in clusters of signals
and postures, depending on the internal emotions
and mental states. Recognizing a whole cluster is
thus far more reliable than trying to interpret
individual elements.

TYPES OF BODY LANGUAGE

Aggressive body language: Showing physical threat.

Attentive body language: Showing real interest.
Bored body language: Just not being interested.
Closed body language: Many reasons are closed.
Deceptive body language: Seeking to cover up lying or other deception.
Defensive body language: Protecting self from attack.
Dominant body language: Dominating others.
Emotional body language: Identifying feelings.
Evaluating body language: Judging and deciding about
something.
Greeting body language: Meeting rituals.
Open body language: Many reasons for being open.
Power body language: Demonstrating one's power.
Ready body language: Wanting to act and waiting for the trigger.
Relaxed body language: Comfortable and unstressed.
Romantic body language: Showing attraction to others.
Submissive body language: Showing you are prepared to give in.

SPEAKING !
Lets briefly look at different Communication
styles

UNDERSTANDING YOUR COMMUNICATION STYLE

. Understanding your personal style of

communicating will go a long way toward helping
you to create good and lasting impressions on
others.
By becoming more aware of how others perceive you,
you can adapt more readily to their styles of
communicating.
This does not mean you have to be a chameleon,
changing with every personality you meet. Instead, you
can make another person more comfortable with you
by selecting and emphasizing certain behaviors that fit
within your personality and resonate with another.

THERE ARE THREE BASIC COMMUNICATION STYLES:

Aggressive
Passive
Assertive

ELEMENTS OF THE AGGRESSIVE STYLE

Mottos and Beliefs
"Everyone should be like me."
"I am never wrong."
"I've got rights, but you don't."

Communication Style

Close minded
Poor listener
Has difficulty seeing the other person's point of view
Interrupts
Monopolizing

Characteristics

Achieves goals, often at others' expense

Domineering, bullying
Patronizing
Condescending, sarcastic

ELEMENTS OF THE PASSIVE STYLE

Mottoes and Beliefs

"Don't express your true feelings."

"Don't make waves."
"Don't disagree."
"Others have more rights than I do."

Communication Style

Indirect
Always agrees
Doesn't speak up
Hesitant

Characteristics

Apologetic, self-conscious
Trusts others, but not self
Doesn't express own wants and feelings
Allows others to make decisions for self
Doesn't get what he or she wants

ELEMENTS OF THE ASSERTIVE STYLE

Mottoes and Beliefs
Believes self and others are valuable
Knowing that assertiveness doesn't mean you always win, but that you handled the situation as
effectively as possible
"I have rights and so do others."

Communication Style

Effective, active listener

States limits, expectations
States observations, no labels or judgments
Expresses self directly, honestly, and as soon as possible about feelings and wants
Checks on others feelings

Characteristics

Non-judgmental
Observes behavior rather than labeling it
Trusts self and others
Confident
Self-aware
Open, flexible, versatile
Playful, sense of humor
Decisive
Proactive, initiating

WHAT STYLE IS BEST ?

YOU TELL ME !!!
WHY ??

WRITTEN LANGUAGE

IN a nutshell:

Be Professional
Use Spell checkers
Use Logos (ask National Director)
Include ccs when using the written word

EFFECTIVE COMMUNICATION
We can all be

brilliant communicators:
BUT WE NEED TO UNDERSTAND
EMOTIONS
AND HAVE GOOD
COMMUNICATION SKILLS

EMOTIONS
Your emotions or feelings sometimes make it hard
to say what you really want or to make good
decisions.
SO WE NEED TO ASK !
What are emotions ?

EMOTIONS:
Your emotions or feelings sometimes make it hard
to say what you really want or to make good
decisions.
SO WE NEED TO ASK !
Where do emotions come from ?

EMOTIONS:
Your emotions or feelings sometimes make it hard
to say what you really want or to make good
decisions.
SO HERE IS: !
5 easy steps to remember in mastering your
emotions
STOP/ GRAB / THINK / DO/ BALANCE

BUT OUR EMOTIONS PLAY A HUGE ROLE

IN COMMUNICATION:
Your emotions or feelings sometimes make it hard
to say what you really want or to make good
decisions.
SO WE NEED TO FIND !
Ways of filling your life with JOY !!!

THE COMMUNICATION CIRCLE

SEND ( You Say)

RECEIVE (I HEAR)
CONFIRM (Did I hear right ?)
STAMP ( Test)

5 KEYS TO BRILLIANT COMMS

Build Healthy Self-worth
Build others self-worth
Listen with understanding yes
LISTEN
Speak clearly
Use positive body language

IV. WHY SHOULD YOU MINISTER CROSS-CULTURALLY?

A. Jesus commanded His disciples to

communicate cross-culturally.

1. Mark 16:15

2. Matthew 28:19,20

3. Acts 1:8

IV. WHY SHOULD YOU MINISTER

CROSS-CULTURALLY ?
B. Jesus gave us His example of ministering crossculturally.

1. He came to the sinners, tax collectors and outcasts.

2. He healed the Roman centurians servant.

3. He witnessed to the Samaritan woman.
C. The lost world needs those who will go beyond their
culture to reach them.

CULTURE

FAQ?

I. WHAT IS CULTURE?
Culture is a way of thinking, feeling, believing and acting. It
affects all areas of life.
II. WHAT ARE THE CHARACTERISTICS OF CULTURE?
A. Culture is learned. It is not determined by who your natural
parents are or what colour your skin is.

B. Culture is a shared system. A group of people have the same

basic culture. However, each person in the group thinks, feels and
acts a little differently.

C. Culture is an combined whole. Each of the parts of culture

affects the other parts. Together, they make up the complete
culture.

THE SEVEN MAIN PARTS OF CULTURE ARE AS FOLLOWS:

1.

2.

3.

4.

5.

6.

7.

Worldviewways of seeing the world

Thinking Processways of thinking
Languageways of expressing ideas
Behaviourways of acting
Social Structureways of interacting between people
Media Influenceways of giving forth the message
Decision Makingways of deciding

REPRESENTATION

CULTURES
LANGUAGES
FAMILY ABROAD
CONNECTIONS LETS PHONE THE QUEEN !
(lets see how well connected we are!!!)

WE PROMISED YOU A JOURNEY

Lets see!