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How

to Use the 5 Whys Technique


1. State the initial problem.

2. Ask why that initial problem is so.


3. If the answer does not give you a clear resolution, ask why again. If it does,
skip to step 5.
4. Repeat step 3 until you come to a clear resolution or intervention.
5. Youve completed the 5 Whys Technique. You can now move on to
intervention development.

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