Resume of Chantelle Murray

Personal Details:
Full Name:
Mobile Number:

Chantelle T Murray
0434620517

Key Skills:
-

Over nine years experience in various customer service positions providing excellent
communication skills.

Proven self-starter and hard worker with efficient time management skills, eager to apply this
knowledge in challenging and rewarding roles.

Excellent organizational skills and consistently produce work of a high standard, taking immense
pride in my work.

A confident and articulate communicator with an approachable and friendly persona; proven and
demonstrable ability to relate to personnel at all levels within an organization.

Qualifications:
Current Class C Drivers License, issued in WA
2014-current:
Bachelor of Primary Education, Curtin University
2012:
Responsible service of alcohol (RSA)
Certification Number: SITHFAB009A
2011:
Completion of 3a/3b TEE
Atar score of 79.95
Achieved through Exmouth District High School and SIDE
Certificate II in Business
Achieved through Tafe, Durack campus Exmouth
Certificate II in hospitality
- Prepare and serve espresso coffee
Achieved through Tafe, Durack campus Exmouth
Employment:
EMPLOYER:
Position Held:
Period:
Duties:

LOQUAY CAF
Waitress/ Supervisor
April 2014 Current
-

Customer service completed to a high standard including taking orders,

cash handling, prepare and serve coffee, delivering orders to tables, table
clean up and handling customer feedback.
Shift supervisor responsible for opening/closing of caf ensuring all tasks
are completed as per procedures and preparation tasks for following next
day.
Provide advice and support to other staff members and demonstrate a safe
work practices.
Balance cash float at the close of the day ensuring daily figures are
accurately entered into accounting system.

EMPLOYER:
Position held:
Period:
Duties:

ADVENTURE WORLD
Customer Service Officer- Front of house
October 2013 April 2014
-

Customer service at front of house, taking payments and issuing entrance

bands to a high number of park patrons.
Chosen by management to be a roving photographer throughout park
requiring friendly and energetic interaction with guests.
Courteously and efficiently handled customer queries and complaints to
ensure a continued high level of customer satisfaction
Cleaning and tidying duties at the end of each day to close park ready for
the next day
Complied with all necessary health and safety requirements for the
hospitality industry

EMPLOYER:
Position Held:
Period:
Duties:

AROMA, CURTIN UNIVERSITY

Waitress, barista
May 2013- October 2013
-

Customer service completed to a high standard including taking orders,

cash handling, delivering orders to tables, table clean up and handling
customer feedback.
Prepare a high volume of coffee orders using a commercial coffee machine.
Work efficiently and cooperatively in a team environment
Provide advice and support to other staff members and demonstrate a safe
work practices.

EMPLOYER:
Position Held:
Period:
Duties:

DOME, LEEDERVILLE
Waitress, Supervisor
July 2012 May 2013
-

Shift supervisor responsible for opening/closing of caf ensuring all tasks

are completed as per procedures and preparation tasks for following next
day.
Provide advice and support to other staff members and demonstrate a safe
work practices.
Balance cash float at the close of the day ensuring daily figures are
accurately entered into accounting system.
Customer service completed to a high standard including taking orders,
cash handling, prepare and serve coffee, delivering orders to tables, table
clean up and handling customer feedback.

EMPLOYER:
Position Held:
Period:
Duties:

CAFFE AMARETTO, OSBORNE PARK

Waitress
May 2012 July 2012

EMPLOYER:
Position Held:
Period:

POTSHOT HOTEL, EXMOUTH

Guest services
November 2011 May 2012

EMPLOYER:
Position Held:
Period:

NINGALOO HEALTH FOOD SHOP

Customer services
September 2009 November 2011

Referees:
Miss Shelley Cousins
Manager
Loquay Caf
Mobile:

Mrs Patricia Singleton

Manager of Housemaids
Potshot Exmouth
Mobile: 0437 058 385