Professional Documents
Culture Documents
Student Name
Rene Tucker
2015 - 2016
UNIT 14
Assignment
Result
Date
Signature
R/P/M/D
02/11/2015
R/P/M/D
Rene Tucker
HLC Consultant
Investigation
Assessor
02/11/2
015
Naihla Saleem
Unit Title
Installing and
Maintaining Hardware
Date
Hand out
Hand in
16/10/15
02/11/15
P1
HARDWARE
Page
location
Criteria
Met
Y/N
Assessor feedback
Page
location
Criteria
Met
Y/N
Assessor feedback
Page
location
Criteria
Met
Y/N
Assessor feedback
Rene Tucker
HLC Consultant
Scenario
You work as a consultant for an IT company called HLC IT Consultants that specialises in
maintaining technology systems.
For this scenario, a client, West Mercia Employment, is a small company with employees
who use technology systems. The client is an employment agency, placing potential
employees into suitable job roles. They have two banks of customers, prospective
employers and their possible employees. Their role is to match candidates to vacancies.
They need to maintain client data, have good communication systems and provide both sets
of customers with relevant information (both electronic and hard copy).
They have found a few technical problems and are considering upgrading their systems.
Before the client decides whether to buy a brand new system, they would like some advice
from you about repairing and maintaining their two existing systems.
System 1 is a stand-alone computer used in the CEOs office which is connected to an inkjet printer.
System 2 is in their general office where they have eighteen stand-alone computers and one
ink-jet printer.
Hints:
You should explain 4 reasons why we maintain systems.
You should explain at least four reasons why faults develop in systems
and give examples of at least four components that could develop a
fault that would impair a system.
You should describe at least three benefits that arise from installing
and maintaining hardware.
Rene Tucker
HLC Consultant
training, compatibility, decommissioning, service level agreements and risks (to the
organisations business, systems or data). You should explain the possible impact of some of
these on the organisation, its employees or its clients.
Hints
You should include at least 4 possible effects on an individual or
organisation that could arise from installing or maintaining hardware.
Explain at least two examples of possible implications arising from
maintaining or installing hardware and how these could impact on an
individual or organisation.
Hint
You need to consider the strengths and weaknesses of the hardware for
a given technology system. You must discuss both strengths and
weaknesses, discussing at least one example of each.
Rene Tucker
HLC Consultant
HLC IT Consultants
Current Status of West Mercia Employment
Technology Systems
CEO Office
General Office
Machines
1 Personal computer
Printer
Network
status
Processor
type
Processor
speed
R.A.M. type
R.A.M. size
Video card
Connectivity
Monitor
Storage
capacity
Storage type
Optical drive
USB drives
Fire-wire
connection
Other
peripherals?
Operating
system
Applications
Intel Core i5
2.5 GHz
2.5 GHz
DDR3
4 GB
NVIDIA GeForce 6800 GT
None
24
I TB
DDR2
2GB
ATI Redeem X1950XT
None
15
160 GB
HDD
DVD/CD (internal)
3.0 Multi- card Reader
(internal)
Yes
HDD (internal)
DVD/CD
2.0 USB Reader
Other
considerations
No
1 of 4
2 of 4
3 of 4
guarantee longer life. There will still be a need for training, decommissioning of
systems and professional installation of the new systems.
5 of 4