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    Hedi Zarkouna
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    The document is a roles and responsibilities matrix that lists key processes for an organization and identifies the process decision-maker, manager, backup, and those involved for each process. It provides definitions for each role, noting that the process manager operates the process on a regular basis and answers questions about it, while the decision-maker determines priorities and scope. The matrix then lists 29 processes and assigns initials to the roles for each one, with some processes only listing a decision-maker or manager. The goal is to clarify who is responsible for each operational process.

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    Roles and Responsibility

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    The document is a roles and responsibilities matrix that lists key processes for an organization and identifies the process decision-maker, manager, backup, and those involved for each process. It provides definitions for each role, noting that the process manager operates the process on a regular basis and answers questions about it, while the decision-maker determines priorities and scope. The matrix then lists 29 processes and assigns initials to the roles for each one, with some processes only listing a decision-maker or manager. The goal is to clarify who is responsible for each operational process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    157 views2 pages

    Roles and Responsibility Matrix

    Uploaded by

    Hedi Zarkouna
    The document is a roles and responsibilities matrix that lists key processes for an organization and identifies the process decision-maker, manager, backup, and those involved for each process. It provides definitions for each role, noting that the process manager operates the process on a regular basis and answers questions about it, while the decision-maker determines priorities and scope. The matrix then lists 29 processes and assigns initials to the roles for each one, with some processes only listing a decision-maker or manager. The goal is to clarify who is responsible for each operational process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    ROLESANDRESPONSIBILITIESMATRIX

    Directions: For the key processes listed below, please add the initials of the people you feel
    are the process decision-makers, managers, back-ups and those involved.
    The Process Decision-Maker: This is the
    person who makes decisions about
    operating or changing the entire process.
    The decision-maker determines priorities
    and scope of responsibilities for the process
    manager.
    Back-Up: This is the person who operates
    the process when the process manager is
    away temporarily. The backup is trained in
    and familiar with the process.

    The Process Manager: Person responsible for


    operating or doing the task(s) on a regular basis.
    The process manager answers questions about
    what do to regarding a specific process or task.

    Involved: This includes people who give input to the


    process, use the output, or are otherwise impacted
    by the process and its results. These are people
    who should be involved in some way when the
    process is changed.

    Note: For some processes, the process manager and decision-maker are the same person.

    Process

    Decision
    Maker

    Process
    Manager

    Backup

    DA

    ---

    Staff/Fac

    KP

    Staff/Fac

    1.

    Newsletter

    DR

    2.

    Mail

    DR

    3.

    Web site

    JE

    4.

    Payroll/time sheets

    DR

    5.

    Office nuts & bolts (E.g. feed fish, etc.)

    DR

    6.

    Reception and telephone

    7.

    Research proposal submissions

    8.

    Departmental Files

    9.

    Timetable

    10.

    Staff Executive Committee

    11.

    Course logistics/admin tasks

    Responsibilities Matrix

    LT

    Involved

    Fac/staff
    KP

    Staff

    DA

    KP

    Staff

    LS

    DA

    ZO

    Staff

    DA

    RN

    Faculty

    AW

    DR

    Faculty

    Process
    12.

    Responding to RFPs

    13.

    Recruitment of students to help on projects

    14.

    Research & project reports

    15.

    Annual meeting

    16.

    Annual report

    17.

    Financial administration of grants

    18.

    Paying Center bills

    19.

    Project coordination (whos doing what,


    billing, documentation)

    20.

    Reception (telephone and personal)

    21.

    Monthly reports

    22.

    Office maintenance (trash, coffee, repairs)

    23.

    Electronic equipment purchase/repair

    24.

    Software selection/purchase

    25.

    Printing/copying

    26.

    Mail/UPS/Fed Ex (sending, accepting,


    routing)

    27.

    Staff evaluations

    28.

    Vacations/leaves

    29.

    Office supplies/furnish purchases

    Decision
    Maker

    Process
    Manager

    Backup

    Involved

    Q:\ELECTRONIC RESOURCES\Resource Library\ResourceLibraryDocsFinal\Organizational (re)Design\roles and responsibility matrix.doc

    Responsibilities Matrix

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