`

TOEIC
Test of English for
International Communication
LISTENING COMPREHENSION
In this section of the test, you will have the chance to show how well you understand
spoken English. There are four parts to this section, with special directions for each part.
PART I
Directions : For each question, you will see a picture in your test book and you will hear
four short statements. The statements will be spoken just one time. They will not be
printed in your test book, so you must listen carefully to understand what the speaker
says.
When you hear the four statements, look at the picture in your test book and choose the
statement that best describes what you see in the picture. Then, on your answer sheet,
find the number of the question and mark your answer.
Look at the sample below.

Now listen to the four statements.

Statement (B), Theyre having a meeting, best describes what you see in the picture.
Therefire, you should choose answer (B).
1.
20.
PART II
Directions : In this part of the test, you will hear a question or statement spoken in
English, followed by three responses, also spoken in English. The question or statement
and the responses will be spoken just one time. They will not be printed in your test
book, so you must listen carefully to understand what the speakers say. You are to
choose the best responses to each question or statement.

Now, listen to a sample question,

You will hear :
You will also hear :

The best response to the question How are you? is choice (A), I am fine, thank you.
Therefore, you should choose answer (A).
21. Mark your answer on your answer sheet.
22. Mark your answer on your answer sheet.
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35. Mark your answer on your answer sheet.

36. Mark your answer on your answer sheet.

37. Mark your answer on your answer sheet.
38. Mark your answer on your answer sheet.
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46. Mark your answer on your answer sheet.
47. Mark your answer on your answer sheet.
48. Mark your answer on your answer sheet.
49. Mark your answer on your answer sheet.
50. Mark your answer on your answer sheet.

PART III
Directions : In this part of the test, you will hear 30 short conversations between two
people. The conversations will not be printed in your test book. You will hear the
conversations only once, so you must listen carefully to understand what the speakers
say.
In your test book, you will read a question about each conversation. The question will be
followed by four answers. You are to choose the best answer to each question and mark
it on your answer sheet.
51. Who does the man want to call?
A. A dentist
B. A carpenter
C. A mechanic
D. A banker
52. What are the speakers discussing?
A. A supermarket
B. A museum
C. A theater
D. A restaurant
53. Why does the woman like the office?
A. They have a lot of light
B. They have an open floor plan
C. They are conveniently located.
D. They are very quiet.
54. When will the tax increase go into
effect?
A. In January
B. In February
C. In April
D. In December

55. How did the woman learn about the

closing of the newspaper?
A. By watching television
B. By listening to the radio
C. By talking with a friend
D. By attending a lecture.
56. In which row are the mans seats?
A. 4
B. 14
C. 25
D. 26
57. Who will print out the summary?
A. Sven
B. Helenes assistant
C. Helene
D. The accountant
58. Why is the man calling the hotel?
A. To confirm a reservation.
B. To inquire about room rates.
C. To make a complaint
D. To ask for directions.

59. With whom is the woman about to

meet?
A. David
B. The director
C. The designer
D. Rosalie

67. When will the woman probably see

the doctor?
A. This week
B. Next week
C. In to week
D. In a month

60. What does the woman have to do?

A. Wrap a package
B. collect her dry cleaning
C. Find her suitcase
D. Buy some new clothes.

68. Who is the woman?

A. A police officer
B. A stock broker
C. A real estate agent.
D. An insurance agent.

61. Where does this conversation

probably take place?
A. At a bus station
B. At a hotel
C. At a car rental agency
D. At a hardware store.

70. How many workers are leaving the

company?
A. One
B. Two
C. Three
D. Four

62. When will the meeting most likely

take place?
A. This Thursday
B. This Friday
C. Next Monday
D. Next Friday

71. Why did the man miss the

presentation?
A. He was at the hospital.
B. He had another appointment.
C. He was working at home
D. He had to take his son to school.

63. Why does the woman ask about the

food?
A. She cant eat certain foods.
B. She wants to change her order.
C. She thinks the chef made a
mistake.
D. She does not have a menu.

72. When was the order placed?

A. This morning
B. Yesterday
C. Three weeks ago
D. Two months ago.

64. What does the man want to do?

A. Buy some footware
B. Join a fitness center.
C. Go canoeing
D. Reserve a campsite.
65. How will the woman help the man?
A. By returning the TV to the
manufacturer.
B. By providing repair instructions.
C. By arranging a service visit.
D. By sending the TV to a local
repair shop.
66. Where will the man and woman
meet?
A. At a train station.
B. At a factory
C. At a ferry terminal
D. At a library

73. Where does the man want to go?

A. London
B. Cyprus
C. New Delhi
D. Kuwait
74. Who is trying to see Mrs. Martines?
A. A salesperson
B. Her supervisor
C. A musician
D. Her husband.
75. What is the man going to do next
week?
A. Have his car repaired.
B. Begin a new job
C. Take a vacation
D. Meet with the account manager.
76. How will the speakers try to solve
the problem?
A. By meeting with the client and
the contractor.
B. By hiring a different contractor.

C. By asking the client to telephone

the contractor.
D. By returning the clients money.
77. Why will the employees need to
work overtime?
A. The project is behind schedule.
B. Another
order
has
been
received.
C. The
road
conditions
are
dangerous.
D. A public holiday is approaching.
78. What are the speakers discussing?
A. A demanding boss.
B. A train class
C. An instruction manual
D. A software program.

79. Why was work on the experiment

stopped?
A. There was insufficient funding.
B. There
was
a
mechanical
malfunction
C. There was a problem with the
design.
D. There
were
not
enough
researchers.
80. How will they probably reduce
costs?
A. By changing suppliers.
B. By cutting the food budget.
C. By reducing benefits
D. By laying off some workers.

PART IV
Directions : In this part of the test, you will hear several shot talks. Each will be spoken
just one time. They will not be printed in your test bokk, so you must listen carefully to
understand and remember what is said.
In your test book, you will read two or more questions about each short talk. The
questions will be followed by four answers. You are to choose the best answer to each
question and mark it on your answer sheet.
81. What type of ceremony is taking
place?
A. A graduation
B. A wedding
C. An awards presentation.
D. A memorial service
82. How will the guests know when
the ceremony is finished?
A. The lights will dim.
B. Food will be served.
C. Photo will be distributed.
D. The music will stop
83. What is the purpose of this talk?
A. To propose a joint venture.
B. To celebrate a birthday
C. To introduce a company
Officer
D. To announce a retirement.
84. What does the speaker say
about Mr. Blake?
A. He is extremely wealthy.
B. He has worked for the company
for 15 years.

C. He was president of J.D.Hood

until recently.
D. He is younger than the other
board members.
85. What is Debbie Lightfoot doing?
A. Reading the news
B. Introducing a guest
C. Reviewing a movie
D. Promoting a newspaper.
86. What is Miss Ohtas job?
A. Disc jockey
B. Journalist
C. Publisher
D. Film critic.
87. What is mentioned about Miss
Ohta?
A. Her work is widely known.
B. Her business has been under
investigation?
C. She runs a courier service
D. Her memoirs have just been
published.

88. Where was this announcement

made?
A. In a production plant.
B. In a supermarket
C. At a construction site
D. At a sales presentation.

94. What must people do to enter the

contest?
A. Design five greeting cards.
B. Suggest a venue for a picnic
C. Submit an original slogan
D. Buy a lottery ticket.

89. Why have workers been asked to

put in extra hours?
A. Staff size has decreased.
B. Equipment needs to be repaired.
C. Workers want more money
D. Sales volume has increased.

95. What is being described?

A. Vegetable planting
B. Crop harvesting
C. Food processing
D. Product packaging

90. What is the purpose of this

announcement?
A. To tell people about jobs in
Spain.
B. To announce the opening of a
new museum.
C. To advertise a planned trade fair.
D. To inform people of a visiting
exhibition.
91. What is the feature of the event?
A. Films on video
B. Computer software
Demonstrations.
C. Works by famous poets
D. Spanish audio recordings
92. To whom is the talk addressed?
A. Janox employees
B. Advertising executives
C. Postal employees
D. Tourists in Hawaii
93. What prize is offered?
A. Tickets to a company function.
B. A free vacation
C. A new car
D. A subscription to a travel
Magazine

96. What will the people see next?

A. The conveyors
B. The drums
C. The trimmers
D. The slicers
97. Who is probably speaking?
A. A tour guide
B. A building designer
C. An office manager
D. A television announcer.
98. What type of project is being
discussed?
A. The construction of a housing
development.
B. The expansion of a shopping
center
C. The restoration of a community
theater
D. The modernization of an art
gallery.
99. What is the report about?
A. A company that recycles car part.
B. An emergency roadside repair
Service
C. A system for regulating traffic.
D. A method of reducing fuel
Emissions
100. What is Tech Plus?
A. A device for checking tire
pressure.
B. An experimental automobile
Engine
C. A tool for reconditioning batteries.
D. A computer program.

YOU WILL HAVE ONE HOUR AND FIFTEEN MINUTES TO COMPLETE PARTS V, VI,
AND VII OF THE TEST.

READING
In this section of the test, you will have the chance to show how well you understand
written English. There are three parts to this section, with special directions for each part
PART V
Directions : Questions 101 140 are incomplete sentences. Four words or phrases,
marked A, B, C, D, are given beneath each sentence. You are to choose the one word or
phrase that best completes the sentence. Then, on your answer sheet, find the number
of the question and mark your answer.
Example :
Because the equipment is very delicated,
It must be handled with ..
A. caring
B. careful
C. care
D. carefully
The sentence should read, Because the equipment is very delicated, It must be handled
with care. Therefore, you should choose answer C.
Now begin work on the questions.
101. If you attempt to repair this
application, please follow basic
safety..
A. precaution
B. preparation
C. predictions
D. prescriptions
102. CTS, Inc., has branches in 29
countries and employs 12,000
people, many of .. live and work
outside major metropolitan areas.
A. what
B. where
C. which
D. whom
103. Surabaya Motor Company
announced yesterday that it will
allocate more .. for the
development of passenger
vehicles.
A. resources

B. resourceful
C. resourcefulness
D. resource
104. Supplies of staple foods such as
corn and wheat are running ..
according to one local source.
A. deep
B. long
C. short
D. fast
105. Overseas posts are restricted to
bilingual employees with a .. of
five years experience in sales.
A. minimize
B. minimum
C. minimally
D. minimal

106. Michele Benson has resigned from

her position as director of the
program in order to concentrate
.. writing a book.
A. in
B. to
C. on
D. over
107. Each month, the Civic Theater ..
the money from one movie
showing to a community group or
project.
A. donates
B. to donate
C. donating
D. are donated

112. When ordering upgraded desktop

units for your department,be sure
that the models you have selected
.. with all building and
Specifications.
A. comply
B. compliant
C. complying
D. compliance
113. Research staff must attend this
weeks session laboratory policies
and the use of .. equipment.
A. protect
B. protects

C. protecting
D. protective

108. The banquet in .. of Dr. Yoshida

will be held next Saturday evening
in the conference hall of the
Diplomat Hotel.
A. honor
B. request
C. respect
D. award

114. An independent voice in the

parliament, Ms. Philips often votes
with little concern .. public
opinion.
A. near
B. for
C. with
D. from

109. For international shipping charges

and delivery times, consult the ..
schedule or visit our Web site.
A. matched
B. joined
C. connected
D. attached

115. How the update printing

procedures will affect the look of
our promotional materials remains
.. seen.

110. Dr. Rosenblum will explain how ..

skills can propel job seekers along
the path to career success and
personal achievement.
A. communicate
B. communicator
C. communication
D. communicated
111. .. , the number of workers in the
manufacturing industry will
decrease as advances are made in
the areas of science and
technology.
A. in the past
B. without a doubt
C. on no account
D. by no means

116. It is .. that the product recalls of

the past year continue to adversely
affect consumers confidence in
Gambro Corporations products.
A. clear
B. cleared
C. clearing
D. clearest
117. Your responses to this
questionnaire are essential for our
files .. will assist us in serving
you more efficiently.
A. because
B. so
C. however
D. and
118. Ms. Zhang, the plan manager,
stated her support for construction
of an enclosed parking area in the
.. possible terms.
A. excellent
B. first

C. tallest
D. strongest
119. Medical experts contend that
although a certain amount of
cholesterol is necessary for
maintaining a person,s health, ..
can lead to health problems.
A. rarely
B. excessive
C. too much
D. also
120. Clara Gutierrez has been asked to
represent the .. point of view
regarding the plan to relocate our
main offices to Leandria.
A. oppose
B. opposes
C. opposing
D. opposed
121. To meet the promised date of
delivery on the new line of video
games, we will have to move
forward .. than we have been.
A. most quickly
B. more quickly
C. quickly
D. quick
122. Mr. Souza has .. us that the
client should receive the textile
samples by the end of next week.
A. explained
B. informed
C. expressed
D. inquired
123. Since Yuko Hoshiko has written
annual reports for so many leading
international corporations, she
usually .. high fees for her
consulting services.
A. charge
B. charges
C. charging
D. is charging
124. Morelli Securities requires that all
new accountants obtain national
accounting .. within six months of
being hired.
A. certify
B. certified
C. certifiable
D. certification

125. Soft white beaches and shady

palm trees .. the turquoise sea
make Sunset Resort the perfect
setting for a relaxing holiday.
A. between
B. above
C. beside
D. across
126. To broaden our sales base, we
need to continue pursuing
potensial clients ..
A. aggressive
B. aggressiveness
C. aggression
D. aggressively
127. Although many changes have been
made to the .. , I think the board
of directors will approve it.
A. proposal
B. intention
C. indication
D. advice
128. In order to prevent the sauce from
sticking, you should .. it
constantly while it cooks over a low
flame.
A. stir
B. remove
C. revolve
D. turn
129. While you use our exercise
facilities, feel free to take
advantage of our fully equipped
childcare center, .. to all
members at no extra cost.
A. approachable
B. considerable
C. available
D. creditable
130. AirValets new wheeled suitcase is
more durable and has greater
storage capacity than ealier
models, but actually costs ..
A. lesser
B. less
C. leesen
D. least

131. Woodchuck Studios cartoons are

enjoyed .. by both young and old
viewers because the behavior of
the characters mirrors the behavior
of real people.
A. slowly
B. equally
C. exactly
D. brightly
132. This vending machine will deliver
reliable, quality service to the user
maintenance checks are
performed regularly.
A. whereas
B. in case
C. as long as
D. unless
133. Through careful tracking of
customer data, the analyst
identified the limitations of the
companys order fulfillment system
so that it could then be ..
A. to streamline
B. streamline
C. streamlining
D. streamlined
134. The outdoor music festival has
been postponed .. the
approaching storm.
A. due to
B. as to
C. in spite of
D. in place of
135. Credit card companies .. to lose
some customers when it becomes
necessary to raise interest rates.
A. expect
B. negotiate
C. purchase
D. depend

136. Because of disappointing sales this

quarter, spending on current
projects .. reduced by as much
as 80% over the next six months.
A. have
B. have been
C. will have been
D. will have to be
137. One of the .. of the annual
convention is to nominate a
chairperson.
A. foundations
B. beliefs
C. aims
D. reasons
138. The committee chose this
particular graphic designer
because his ideas were fresh and
..
A. innovative
B. inoperative
C. innate
D. inordinate
139. In the event that you cannot come
in person to pick up the
documents, make certain that ..
proxy has a letter of authorization.
A. you
B. your
C. yours
D. yourself
140. Although he retired from the
company over five years ago,
Bruce Latham still has a profound
.. on the companys long-range
planning.
A. influence
B. inspiration
C. indication
D. instruction

PART VI
Directions : In Questions 141 160, each sentence has four words or phrases
underlined. The four underlined parts of the sentence are marked A, B, C, D. You are to
identify the one underlined word or phrase that should be corrected or rewritten. Then,
on your answer sheet, find the number of the question and mark your answer.
Example :
All employee are required to wear their
A
B
Identification badges while at work.
C
D
The underlined word employee is not correct in this sentence. This sentence should
read, All employees are required to wear their identification badges while at work.
Therefore, you should choose answer (A).
Now, begin work on the questions.
141. The supervisor he will notify the
A
B
development team of any changes
C
to the timetable.
D
142. The impressive structural that will
A
B
become Devon Universitys Center
for the Arts was designed by the
C
D
renowned architect Michel Cartier.
143. In addition to providing information
A
B
about company policies, the new
personel manager should give
C
encourage to the employees.
D
144. The introductory material for the
A
B
editing-skills workshops are going
C
to be distributed later this week.
D

145. With Ms. Tirano in control of

A
B
Sutcliffe Investments, many
predicts the firm will emphasize the
C
banking side of the business over
D
the trading side.
146. To be ensure the heating units
A
proper functioning, thorough
B
inspection by a certified technician
C
should take place at regular
D
intervals.
147. Ms. Lam indicated that she and her
A
staff could deal the damage
B
caused by the storm without any
C
assistance from the Hanoi office.
D

148. Thousand of delegates from all

A
over the world will be in attendance
B
C
at the summit on climate concerns
D
this April.
149. Having failed completing the audit
A
by the date that had been set, Mr.
B
Mathews decided to seek help from
C
a few of his colleagues.
D
150. The receptionist was late for work
A
B
today that the main road was
C
blocked by a fallen tree.
D
151. The number of doctors hired by
A
Central Hospital on a yearly basis
B
are relatively small.
C
D
152. The career counselor that Ms.
A
Kermanshi talked to her was very
B
helpful and had some positive
C
suggestions to make.
D
153. Jun Rho, an employee here at
A
Empire Industries, has
B
outstandings qualified for the
C
position of marketing director.
D

154. After twenty years stage

A
B
performances, the singer now runs
C
a small recording company and
occasionally performs at local
D
festivals.
155. The cost of renting drilling
A
equipment for the rest of the
B
summer would be comparable of
C
D
buying used machinery.
156. The biologists which started a free
A
B
tutoring program for high school
students received community
C
service awards from the Hunter
D
Valley Chamber of Commerce.
157. The corporations legal advising
A
has warned the managing director
not to sign the contract because
B
C
some of the clauses it contains are
D
overly vague.
158. Factory workers should have a
A
strong understanding of the
B
companys product line to
maximize the effective of their
C
D
work.
159. Walking along the sea wall that
A
borders Stanley Park and is a
B
C
favorite activity for tourists who are
D
visiting Vancouver.

160. We regret that our confidentiality

A
B
policy prevents us from releasing
C

the information have requested.

D

PART VII
Directions : Questions 161 200 are based on a selection of reading material, such as
notices, letters, forms, newspaper and magazine articles, and advertisements. You are to
choose the one best answer, (A), (B), (C), or (D) to each question. Then, on your answer
sheet, find the number of the question and mark your answer. Answer all questions
following each reading selection on the basis of what is stated or implied in that
selection.
Read the following example,
The museum of Technology is a hands-on museum, designed for people to
experience science at work. Visitor are encouraged to use test and handle the object
on display. Special demonstrations are scheduled for the first and second
Wesnesdays of each month at 13:30. Open Tuesday-Friday 12:00 16:30, Saturday
10:00 17:30, and Sunday 11:00 16:30.
When during the month, can visitors see special demonstrations?
A. Every weekend
B. The first two Wednesdays
C. One afternoon a week
D. Every other Wednesday
The reading selection says that the demonstrations are scheduled for the first and
second Wednesdays of the month.
Therefore, you should choose answer B.
Now, begin work on the questions.

Questions 161 163 refer to the following card.

Product Registration Card
Thank you for purchasing a quality product from the Simmon Company. To activate the
warranty, please complete and return this registration card. This product is guaranteed to
be free of defects for a period of one year. If you experience any problems, call or fax
oue toll free number for the address of the nearest service center.
Nama : James Smith
Company Name : Peabody and Smith
Mailing address : 41 Crescent Road, Grandview, Ohio
Home Phone : 740 555 5678
Business Phone : 740-555-1234
E-mail Address : jsmith@networks.com Serial Number : 73-45-9296F
Where did you buy this product?
Discount store
Office supply store
Departement store
Internet supplier

Mail-order catalog

This product will primarily be used for .. (check ONE box only)
Personal, non-business use Business, out-side the home
Home business
Educational purposes
What were the TWO main reasons for your purchase of this product?
Reliability
Newspaper review
Friends recommendation
Price
161. Why should a customer call the
Simmons Company?
A. To locate a nearby service
center
B. To receive a free sample
C. To request a new catalog
D. To activate a warranty
162. What information is the customer
NOT asked to provide?

A.
B.
C.
D.

A work phone number

An e-mail address
A fax number
A mailing address

163. Where did Mr. Smith purchase this

product?
A. Fron an office supplier
B. Over the internet
C. From a factory outlet
D. Through a mail-order catalog

Questions 164 165 refer to the following magazine article.

Connecting Personal Computer Users to the Internet: Competition Gears Up
International Networks, a provider of dial-up access to the Internet, has made a big
impression in a very short period of time. The company emerged from virtual obscurity at
the beginning of last year to successfully challenge the giants in the industry.
Based on figures from the last quarter, Telecom Magazine predicts that International
Networks will have 1, million subscribers before year;s end and could easily double that
subscriber base to 3 millionby the end of next year. With a corporate merger becoming
increasingly likely between the two current industry leaders. International Networks may
be faced with an even greater competitive challenge in the coming year. The two leading
competitors, GlobalCom and World Connections, presently have 2, 2 and 1,8 million
subscribers respectively.
International Networks provide?
164. What type of service does
A. Internet access

B. Systems analysis
C. Satellite television programming
D. Computer magazine distribution

for the coming year?

A. An award from Telecom
Magazine.
B. A new product line
C. A decrease in subscribers
D. A corporate merger

165. What is predicted for GlobalCom

Questions 166 167 refer to the following information.

The National Museum of Art

Information: (014) 555-3831
Hours of Operation:
Tues-Sat: 9 A.M. 6 P.M.
Sun: 10 A.M. 6 P.M.
Closed Mondays
Closed January 1, May 1, Desember 25 & 26
Free guided tours every hour on the hour
While museum is open
Admission Price:
Adults: 7
Student with ID: 5
Children 5 12 and Senior Citizens over 65: 3
Children under 5: Free
Membership
(includes free admission for one year): 40
166. When would a tour of the museum
begin?
A. Monday at 10:00 A.M.
B. Tuesday at 9:30 A.M.
C. Wednesday at 10:30 A.M.
D. Thursday at 11:00 A.M.

167. What is the entrance fee for a 10year-old child?

A. 7
B. 6
C. 3
D. No charge

Questions 168 169 refer to the following notice.

Attention All SYNERGY Employees

How to develop a Healthy Lifestyle
Friday, February 5, 9 A.M. 1 P.M.
Presented by the staff of the center for Preventive Medecine

Taking Responsibility for Your Own Health

Presented by:

JEAN-PIERRE ROBINSON, PhD

9:00 A.M 10:15 A.M.

Dr. Robinson is internationally recognized in the areas of health promotion, exercise, and
human behaviors. His presentations and workshops help people change their attitudes
and behaviors to support a healthier lifestyle.
Presented by:

Eating for Optimal Health

KENJI MATSUMOTO, MS

10:15 A.M. 11:30 A.M.

Master Chef Kenji Matsumoto received his training from the Elite Culinary Academy in
San Francisco. He has worked as a chef in top spas around the world and recently
completed a Masters degree in Nutrition Education.

Slowing Down to the Speed of Life

Presented by:
SYLVIA HIRSCHEGGER, RN
11:30 A.M. 12:45 P.M.
Ms. Hirschegger specializes in stress management and relaxation. She has over 30
years of experience in clinical nursing and has studied the effects of stress on health.
These presentation are free to all SYNERGY employees and will be held in the
employee conference room.
To register, contact the
Human Resources Department.
This program is funded by a grant from the
National Department of Community Health.

168. Where will the lectures be given?

A. At the Center for Preventive
Magazine
B. At the Synergy Corporation
C. At the Elite Culinary Academy
D. At the Human Resources
Department

169. Who is paying for the program?

A. All Synergy employees
B. Presentation attendees
C. The Center for Preventive
Medicine
E. The National Department of
Community Health

Questions 170 172 refer to the following notice.

Airline flights may be overbooked, and there is a slight chance that a seat will not be
available on a flight for which a person has a confirmed reservation. If the flight is
overbooked, no one will be denied a seat until airline personil first ask for volunteers
willing to give up a reservation in exchange for a payment of the airlinen choosing. If
there are not enough volunteers, the airline will deny boarding to passengers in
accordance with its boarding priority guidelines. With few exceptions, persons denied
boarding involuntarily are entitled to compensation. The complete rules for the payment
of compensation are available at airport ticket counters and boarding locations. These
prospective measures may not apply to travel from foreign countries, although other
consumer protections may be available. Check with the airline or your travel agent.
170. What is the purpose of this notice?
A. To encourage reservations
through travel agent.
B. To promote special fares to
foreign countries.
C. To inform passengers of an
airline policy
D. To warn consumers of security
Problems
171. To whom is this notice primarily
directed?
A. Registered travel agents
B. Confirmed ticket holders.

C. Flight attendants
D. Airport personel
172. When will rules for compensation
payment be applied?
A. When a reservation is not
Confirmed.
B. When a flight is delayed
C. When boarding is denied
D. When airline ticket counters are
closed.

Questions 173 174 refer to the following letter.

Redmond, Inc.
26 March
Dear Mr. Vomweg:
Thank you for your subscription to Fitness & Health!
Your payment is now due. Please take a moment to look over the enclosed invoice to
confirm that your information is correct.
If everything is satisfactory, simply return your check and the invoice in the enclosed
envelope.
Thank you. We hope you continue to enjoy our publication.
Sincerely,
Sabina Volk
Vice President
173. Why was this letter sent?
A. To introduce a magazine
B. To request a payment.
C. To confirm membership in a
health club
D.To apologize for an accounting
error

174. What is enclosed with this letter?

A. A check
B. An envelope
C. An order form
D. A copy of Fitness & Health

Questions 175 178 refer to the following article.

When Chiang Wen opened his own
bicycle shop, Bicycle World, he knew
that competation would be stiff because
there were already several other bicycle
shops in Tainan. Chiang Wen knew all
about bicycles, and he thought he could
carve out a niche that his competitors
had failed to fill. He hadnt considered
that the local department store also sold
bicycles and that they were able to
undercut his prices because they bought
and sold large quantities.
When Chiang noticed that the
department store clerks were not well
trained or knowledgeable about cycling,

he decided to provide better service and

specialize in mountain bikes, offering
outstanding
selection
and
better
warranties. He also built his reputation
in the community by sponsoring an
annual event on a national holiday.
Bicycle World is now one of the most
successful business in downtown
Tainan. Meanwhile, Chiang has big
plans for next year, when he will open a
rental shop and rent bicycles by the day
to tourists, and will also open a new
location on the north side of town.

175. What is this article mainly about?

A. A government program for small
business.
B. The benefits of bicycling
C. A successful business in
Tainan.
E. The rising price of bicycle
Equipment.
176. Who was Chiang Wens primary
competitor?
A. A small bicycle shop
B. A bicycle rental service
C. A department store
D. A repair shop

177. What is different about Bicycle

World?
A. It offers the lowest prices.
B. It sells many kinds of bicycles.
C. It specializes in bicycle rentals.
D. It offers high quality service.
178. According to the article, what is
Chiang Wen planning to do?
A. Open another shop
B. Sponsor several annual events
C. Train for a bicycle race
D. Improve his warranty policy

Questions 179 181 refer to the following e-mail message.

*E-mail*
To:
From:
Subject:

John Balley <jballey 2694@ibcore.net>

Kim Chester <kchester@forte.com>
Re: Sample

I took a second look at the cover samples you sent me, and I decided that I
really do like the one with the light blue background the best. I think the back
lettering will really stand out nicely on this. Im really happy with your design. I
know this project has taken longer than we expected, but I think the result will
make it worthwhile-I cant wait to see how the final CD cover looks. Lets hope
this CD sells as well as my last one!
I will send you the text for the CD insert in about two days. I just need to check
that all the musicians names are listed in the credits. In the meantime, if you
could print out one more sample and send it to me, Id appreciate it.
Ill be in touch soon
Kim Chester

179. What is the purpose of this

message?
A. To request a final decision
B. To suggest a lettering change
C. To request a new CD
D. To confirm a color preference
180, What does Kim Chester say she
will do next?
A. Verify the musicians names
B. Print out another sample
C. Start marketing the CD

D. Begin work on a new CD.

181. What is John Baileys profession?
A. A concert promoter
B. A graphic artist.
C. A musician
D. A writer

Questions 182 183 refer to the following information.

FLEECE STREET
Built for silent movies in the 1920s, the theaters on Fleece Street are more vibrant than
ever. Carefully preserved facades and ticket booths at the regency theater (tickets $10$20) and Garnet Theater (tickets $20-$60) welcome the visitor to some of the best
dramatic productions in the country. At the bustling Prince Avenue intersection, these
theaters complement the newly restored, world-famous Federal Theater (tickets $20$100) and Shendin Symphony Hall (tickets $25-$100). The much plublicized Poole
Museum of Fine Art will open this spring, ensuring that this section of town will remain
the undisputed center of the art in Merion. Call 555-9611 for up-to-date information
about exhibits and showtimes.
182. Where would this information most
likely be found?
A.
B.
C.
D.

In a history textbook
In a travel guide
In a film review column
In a local restaurant guide

183. Which building has recently had

structural improvements?
A. The Federal Theater
B. The Poole Museum of Fine Art
C. The Regency Theater
D. The Garnet Theater

Questions 184 185 refer to the following letter.

Banner Corporation Eastbridge Village

September 21
Judi Martin
87,Lower Mount Street
Dublin 2
Dear Mrs. Martin,
As you know, Colin McCallister will soon retire after 44 years of service to the Banner
Corporation. The Social Club is planning a special banquet at the Great Hall on
November 6 to recognize his achievements. After dinner, several of his coworkers will
make short speeches and present him with a special award. We hope that you and your
husband will be able to attend.
I recall that for past retirement events you have been able to obtain an engraved plaque
from Queenstown Jewelers which we then presented to the guest of honor. Could you
please let me know if this company could again provide us with a similar plaque for a
comparable price? I will need to order it by the end of this month.
Thank you for helping to make this event a success. I look forward to hearing from you
soon.
Sincerely,
Mary wong
Club Secretary
184. What is Mrs. Martin being asked to

do?

A.
B.
C.
D.

Find out about plaque

Give a short speech
Prepare a special dinner
Retire from a company

A. The Social Club

B. Collin McCallista
C. The Great Hall Planning Board
D. Queenstown Jewelers

185. Who sent this letter?

Questions 186 188 refer to the following advertisement.

Finance Managers
(Several Opportunities)
Kobel Candies, a leading international convectionery company, has several excellent
opportunitiest available for Finance Managers. These openings are invarious cities along
the east coast. We are a large, multi-national corporation with a success record that
spans more than seventy-five years.
We are looking for several Finance Managers who can demonstrate strong technical and
analytical skills and have a high degree of commitment and a proven trck record in
influencing others. Qualifications required include an undergraduate degree in Finance
or Accounting. A masters degree in business administration is strongly preferred. Two to
five years experience in any of the areas of accounting, account management, financial
planning, or analysis is required.
We offer to successful candidates an excellent compensation package, fully paid
company benefits, a unique work environment and opportunities for professional growth
both domestically and overseas. If you meet the qualifications and are looking for a
challenging opportunity, please send a cover letter, resume, and a list of references to:
Search committee, Kobel Candies,100 Main Street, Melbourne, VIC 3101.
186. What does the advertisement
indicate about the positions?
A. There are five current openings
B. The jobs are in eastern cities
C. There are part time and full
time openings
D. Workers will be paid on
commission.
187. What are the minimum educational
requirements for these positions?
A. An undergraduate degree in
any field
B. A masters degree in business
administration

C. A finance
or
accounting
undergraduate degree.
D. A masters degree in food
service management.
188. How should a candidate apply for a
position?
A. Make an appointment with the
personnel office.
B. Send an e-mail to the Director
of Finance.
C. Mail a resumeto the Search
Committee
D. Call Kobel Candies to request
an application.

Questions 189 191 refer to the following letter.

Charter Township of Platt

August 3
Ms. Sandra Brown
3322 Bolling Road

Juliet, MI 55909
Dear Ms. Brown:
We have read your water meter for the current billing period and have found usage to be
higher than in previous periods.
Your next bill for the quarter ending July 20 will be based on a total usage of 18,000
gallons, with an average daily use of 198 gallons. This billing will be delivered to
customers this month and will be due September 21, in the amount of $108.00.
If you cannot account for the additional use, you should check for leaks in your plumbing
system. When there is an unexplained increase in use, this is most often the source of
the problem. Others sources include taps left dripping, or problems with a water meter.
Should you have any questions regarding this matter, please contact the Platt Township
Office.
Sincerely,
Giorgio sarducci
Plat Township Utility Billing
189. Why was this matter sent to the
customers?
A. To show how water charges are
calculated.
B. To provide instructions for
making repairs
C. To give warning of an overdue
payment.
D. To advise of unusually high
water use.
190. How often is a water bill in Platt
Township calculated?

A.
B.
C.
D.

Every month
Every two months
Every three months
Every four months

191. According to this letter, what most

likely caused the increase in the
customers bill?
A. A faulty meter
B. Leaking pipes
C. A broken humidifier
D. Blocked drains

Questions 192 194 refer to the following notice.

Contemporary Creations
1428 Main Street
Oslo, Norway
To our international customers:
Thank you for your interest in our line of contemporary Scandinavian apparel, jewelry,
and home accents and furnishings. We are looking forward to serving you. In order for
us to be able to provide you with the best possible service, there are several things you
might wish to keep in mind.
1. All orders must be charged to a major credit card. We regret that we are unable
to accept cash, personal checks,or money orders.
2. Orders including items that are currently out of stock will be held until the
complete order can be shipped.

3. Shipping costs outside Norwaymust be calculated for each order. Please refer to
the order information listed on page 10 for a table of shipping costs, or check the
appropriate box on your order to authorize us to send your order via International
Express Air and we will bill you accordingly.
4. We are not allowed to ship items #2473, #3857, #3468, and #7386 to Japan
These products contain plant materials that are prohibited in that country.
If we can be of any further assistance, please write to us at the above address.
192. Where would the information most
likely be found?
A. On a bank statement.
B. In a financial report
C. In a merchandise catalogue
D. On a shipping invoice
193. Why are some items not available
to customers in Japan?
A. They are too expensive to ship.
B. They
contain
something
forbidden by law there.
C. They weigh too much to be
shipped there.

D. They exceed allowable shipping

dimensions.
194. How can customers pay?
A. With a personal check.

B. By bank transfer
C. By credit card
D. With cash

Questions 195 198 refer to the following advertisement.

Nassau Data Solutions, Inc.

Attention Smart Businesses!
Does your organization rely on spreadsheets databases for day-to-day operations? Are
you tired of trying to set up and debug your own software? Maintaining your own
spreadsheets can be time-consuming and frustrating. Nassau Data Solutions can help.
We specialize in designing spreadsheets especially suited to our customers. Whats
more, we focus solely on the retail sector. Our thorough knowledge of the retail industry
makes our customized spreadsheets even more effective. From simple, single-page
spreadsheets to complex, multi-use applications, we can meet your needs.
We develop your software in our offices, or, if you prefer, we can come directly to your
place of business. Theres no added fee for businesses within an hour of Nassau. And, if
your needs change, well change with you! We store your software for a five-year period
and make any revisions for a very modest fee.
We guarantee that our products will meet your needs and will be ready when promised.
Call today for an appointment or to receive a list of satisfied customers!
195. What does the company sell?
A. Customized software
B. Data storage racks
C. Retail sales space
D. Computers and printers
196. What will be provided fee of

charge?
A. Evaluation of current equipment
B. Repairs within five years of
purchase.
C. Shipment to frequentcustomers
D. On-site visits to local clients

197. Which organization would most

likely be a Nassau Data Solutions
customer?
A. A bank
B. A hospital
C. A primary school
D. A clothing store

198. What is emphasized in the

advertisement?
A. Staff training will be provided.
B. Products will be delivered on
time.
C. Assembly is very simple.
D. Upgrades are given frequently.

Questions 199 200 refer to the following article.

Allergies: Truth or Myth?

Do you know the facts about allergies?
Below are some commonly held
misconceptions about allergies and the
true story behind those myths.
Myth
Allergies usually start in childhood.
Truth
Although many people experience the
onset of allergies while they are young,
allergies can begin at any age. Allergies
can flare up at any time in a persons
lifetime and adult-onset allergies are
becoming more common.
Myth
The best way to avoid allergies caused
by airborne pollen is to stay indoors.

199. What is the main purpose of the

article?
A. To announce the opening of an
allergy clinic.
B. To refute a popular book about
allergies.
C. To
advertise
an
allergy
medication
D. To provide accurate information
about allergies.

Truth
Though staying indoors can help alleviate
symptoms of allergies, you should first
find out allergies what is causing your
allergy symptoms. A qualified medical
professional can help to develop an
avoidance program that works for each
individual.
Myth
You cannot
allergies.

be

immunized

against

Truth
There are immunizations, or allergy shots,
that offer relief to those who dont get
relief from medications, who experience
side effects from medications, or who
cant avoid the things that trigger their
allergies.

200. According to the article, what is a

common misconception about
allergies?

A.
B.

Immunizations
are
more
effective
than
allergy
medicines.
Most people suffer from
allergies at some point in their
lives.

***goodluck***

C.
D.

The onset of allergies most

often comes during childhood
The side effects of allergy
medicines
can
be
considerable.