Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    The ASQ Supply Chain Management Primer
    The ASQ Supply Chain Management Primer
    The ASQ Supply Chain Management Primer
    Ebook191 pages1 hour

    The ASQ Supply Chain Management Primer

    By ASQ Quality Press

    ()

    Read preview

    About this ebook

    This primer was written to promote the application of basic and sound supply chain management principles. It was written for a global audience of practitioners and their managers. Authors and reviewers were chosen from around the world to capture these accepted methods used in national and international commerce. Most of the described methods come from decades of use in quality management programs. They are equally important when managing for environment, safety, security, and sustainability. They are basic.

    The global economy has presented both a challenge and an opportunity for organizations to better manage their supply chains. An organization’s supply chain has come to be viewed as more like a supply web, because an organization has a complex network of customers, distributors, wholesalers, suppliers (first tier, second tier and sometimes third tier), and includes logistics, transportation and warehousing.

    This primer draws content from experts in the field and was blended into a useful tool for you to use managing your organization’s supply chain. It covers key supply chain topics, like: supply chain and logistics management processes, defining organizational needs and requirements, identifying supply network sources, building relationships, awarding contracts, and managing supplier performance.

    Creating an effective supply chain is key to staying ahead in today’s complex global economy. This primer provides the tools, guidance, and examples to help maximize business performance and create competitive advantage for your organization.
    LanguageEnglish
    PublisherASQ Quality Press
    Release dateNov 27, 2013
    ISBN9780873898768
    The ASQ Supply Chain Management Primer

    Related to The ASQ Supply Chain Management Primer

    Related ebooks

    Production & Operations Management For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      3 Fees And Remuneration: Is The Juice Worth The Squeeze?

      Aug 28, 2022

      Guest editors: The survey revealed a resounding concern about the influence and impact of low fees on wellbeing in the profession, with a strong perception that societal under-valuing of architectural design related to equally undervalued financial i

      4 min read

    • Article

      The Way of The Unicorn: From Start-Up to Scale-Up

      May 1, 2022

      THERE CAN BE NO DOUBT WE LIVE IN INTERESTING TIMES. For those who aren’t familiar with the term, ‘unicorns’ are privately held start-up companies with a value of over $1 billion. And despite the global pandemic, last year we saw more companies reach

      6 min read

    • Article

      Data Driven Trails

      Mar 20, 2022

      Data Driven Trails
      2 min read

    • Article

      Fig 1

      Apr 6, 2021

      • Identify the relevancy of ESG trends to your business model, industry, and stakeholder groups. • Assess the competitive landscape and expectations from your key stakeholder groups. • A materiality assessment uncovers ESG threats that present financ

      1 min read

    • Article

      Sustainability Tools: The Regenerative Compass

      Jan 1, 2024

      We are well into what climate experts are calling ‘the decisive decade’ for sustainability and Net Zero commitments. And yet, significant action and momentum are missing in most organizations. Even in companies that have made bold commitments for 203

      4 min read

    • Article

      Better Together: Behavioural Science + Data Science

      May 1, 2020

      IMAGINE THIS SCENARIO: You are designing a new customer experience to drive a shift in customer behaviour. You have reviewed the reports and dashboards describing current behaviour. You have asked customers how they felt and incorporated their feedba

      5 min read

    • Article

      The Benefits Of Belonging

      Mar 29, 2018

      The Benefits Of Belonging
      7 min read

    • Article

      AGILE: It Is All About Trust

      Oct 22, 2019

      AGILE: It Is All About Trust
      6 min read

    • Article

      4 Steps to Leadership

      Sep 1, 2022

      4 Steps to Leadership
      3 min read

    • Article

      Emergency Communications

      Jan 1, 2022

      Emergency Communications
      8 min read

    • Article

      How The Architecture Industry Can Protect Mental Health?

      Apr 23, 2023

      AR: COVID-19 has brought upon new challenges. How have client demands altered work-life balance? Angelina Pillai (AP): Mental health challenges across the construction industry are rampant. Its prevalence is gaining momentum more publicly as industry

      8 min read

    • Article

      Inside APC

      Apr 20, 2020

      Inside APC
      2 min read

    • Article

      From “Less Bad” To “More Good”: Keys To A Sustainable Practice

      Jun 26, 2022

      Sustainability is not a dirty word, nor is it a static state to be achieved. For practices struggling to thread sustainability through their work, Clare Parry suggests that sharing resources with other organizations and focusing on the high-impact ar

      5 min read

    • Article

      Engaging Social Issues Within The Profession

      Apr 30, 2023

      It’s an honour and a privilege to contribute this issue’s Viewpoint as the newly elected director and company secretary at AILA. In the past couple of years, I have been incredibly curious about the softer aspects of our practices as landscape archit

      2 min read

    • Article

      Behavioural Insights at Work

      May 1, 2019

      Why is it such a great time to be a cognitive scientist right now? More than ever, people are talking about how the brain works, and everyone wants to understand how to change behaviour. As a result, the inner workings of the brain are no longer the

      5 min read

    • Article

      Proyectos Projects

      Mar 22, 2022

      Los proyectos presentados en esta publicación han sido seleccionados por LSW para mostrar la progresión de la experiencia y una variedad de aplicaciones para el diseño sostenible de la empresa. Para contextualizar las características de sostenibilida

      2 min read

    • Article

      Principles of Technical Leadership

      Mar 1, 2022

      IT staff is more than just a number on a spreadsheet. This information is valuable, but it does not tell the whole story. We’ll also need to know about your team’s project history, current (non-hired) CV, and the skills and positions they have—and wa

      2 min read

    • Article

      A Focus on ESG

      Oct 19, 2021

      A Focus on ESG
      2 min read

    • Article

      How Founders Become Leaders

      Mar 15, 2022

      Eren Bali is a cofounder and the CEO of San Francisco-based Carbon Health, which aims to make high-quality health care accessible to all and ranks No. 2 on the 2021 Inc. 5000. A serial entrepreneur, Bali previously co-founded and led Udemy, the world

      5 min read

    Reviews for The ASQ Supply Chain Management Primer

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      The ASQ Supply Chain Management Primer - ASQ Quality Press

      The ASQ Supply Chain Management Primer

      J.P. Russell, Editor

      ASQ Quality Press

      Milwaukee, Wisconsin

      American Society for Quality, Quality Press, Milwaukee, WI 53203

      © 2014 by ASQ

      All rights reserved. Published 2013.18 17 16 15 14 13 12 5 4 3 2 1

      Library of Congress Cataloging-in-Publication Data

      The ASQ supply chain management primer/editor, J.P. Russell.

      pages cm

      Includes bibliographical references.

      ISBN 978-0-87389-867-6 (hardcover: alk. paper)

      1. Business logistics. I. Russell, J.P. (James P.), 1945-

      HD38.5.A87 2013

      658.7—dc23

      2013037474

      No part of this book may be reproduced in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

      Acquisitions Editor: Matt T. Meinholz

      Managing Editor: Paul Daniel O’Mara

      Production Administrator: Randall Benson

      ASQ Mission: The American Society for Quality advances individual, organizational, and community excellence worldwide through learning, quality improvement, and knowledge exchange.

      Attention Bookstores, Wholesalers, Schools, and Corporations: ASQ Quality Press books, video, audio, and software are available at quantity discounts with bulk purchases for business, educa­tional, or instructional use. For information, please contact ASQ Quality Press at 800-248-1946, or write to ASQ Quality Press, P.O. Box 3005, Milwaukee, WI 53201-3005.

      To place orders or to request ASQ membership information, call 800-248-1946. Visit our Web site at www.asq.org/quality-press.

      6798.png

      Table of Contents

      Cover

      Title page

      Copyright

      Foreword

      Notes to the Reader

      Acknowledgements

      About the Authors

      1 – Supply Chain Management Briefing

      DEFINE YOUR REQUIREMENTS

      SELECT A SUPPLIER

      AWARD THE BUSINESS

      BUILD AND STRENGTHEN RELATIONSHIPS

      MONITOR THE PERFORMANCE

      THE ENTERPRISE PROCESSES

      2 – Define Requirements

      GENERAL CONCEPTS OF PROCUREMENT CONTROL

      DESIGN

      CONTRACT/ORDER REVIEW

      3 – Select Suppliers

      SUPPLY CHAIN BACKGROUND

      SUPPLY CHAIN COUNCIL AND THE SCOR MODEL

      ORGANIZATIONAL REQUIREMENTS PLANNING

      SOURCING

      STRATEGIC SOURCING

      SOURCING ALTERNATIVES

      OUTSOURCING

      SOURCING DOCUMENTS

      SUPPLIER SELECTION AND EVALUATION

      SUPPLIER EVALUATION CRITERIA

      SUPPLIER EVALUATION AND SELECTION SURVEY

      APPROVED SUPPLIER LIST

      SUPPLIER CERTIFICATION

      4 – Award Contracts

      PURCHASING FUNCTION

      LEGAL ASPECTS OF PURCHASING

      COMPETITION

      TERMS AND CONDITIONS

      UNDERSTANDING COST

      SPECIFICATIONS AND DESIGN RESPONSIBILITY AND APPROACH

      TYPES OF AGREEMENTS

      TEAM SUPPLIER SELECTION

      NEGOTIATIONS

      PURCHASE ORDER PROCESS

      CONTRACT RISK MANAGEMENT

      PERFORMANCE RULES

      5 – Build Relationships

      SUPPLY CHAIN RELATIONSHIPS

      SUPPLIER RELATIONSHIP MANAGEMENT

      CUSTOMER RELATIONSHIP MANAGEMENT

      RELATIONSHIPS BASED ON CRITICALITY

      COMPETITION AND STRATEGIES

      MANAGE SURPLUS INVENTORY AND MAXIMIZE AGILITY

      CUSTOMER-SUPPLIER VALUE CREATION PARADIGM

      VALUE PROPOSITIONS

      SUPPLIER PARTNERSHIPS

      PRINCIPLES OF SUPPLIER PARTNERSHIPS

      WORKING OUT PARTNERSHIPS AND COLLABORATION

      KEY FACTORS IN PARTNERSHIPS

      INTELLECTUAL PROPERTY

      PROFESSIONAL ETHICS

      6 – Monitor Supplier Performance

      WHY PERFORMANCE MANAGEMENT FOR SUPPLIERS?

      VERIFICATION OF ORDERED ITEMS

      WHAT PERFORMANCE SHOULD BE EVALUATED?

      ELEMENTS OF A SUPPLIER MANAGEMENT PROCESS

      BEST PRACTICES

      7 – Supply Chain Management Processes

      SUPPLY CHAIN DEFINED BY THE EXPERTS

      THE SCOR MODEL

      PLAN

      SOURCING

      MAKE

      DELIVERY AND WAREHOUSING

      RETURNS

      MEASURING SUPPLY CHAIN PERFORMANCE

      RISK MANAGEMENT

      Appendix A

      Appendix B

      DIRECTIONS FOR AUDITOR OR ASSESSOR

      Supply Chain Glossary

      Bibliography

      Foreword

      The ASQ Supply Chain Management Primer is an investment by the American Society for Quality’s Customer–Supplier Division (CSD) into the quality body of knowledge (QBoK™) and member value. Indeed, the inspiration for this text came when we were searching on how we could best serve our members worldwide. I believed that placing this supply chain management fundamentals book in the hands of all our divisional members would permit a developing step in both our technology and community. I asked Dennis Arter, a key leader in the development and dissemination of customer–supplier theory and practice in ASQ’s Customer–Supplier Division, and he agreed. Together we approached J.P. Russell, asking him to gather subject matter experts and provide the leadership required to bring the book together. In true community fashion, a call went out to the Division’s immense resources. The call was answered and their gifts of wisdom were poured into writings. JP then performed the skilled work of a master project manager and created a common voice and flow from the individual contributions.

      Appreciations go out to the contributing authors and CSD leadership. Both made this project possible. Also, thanks to Sue Daniels for her copyediting and to Quality Press resources, especially Matt Meinholz.

      I trust you will find The ASQ Supply Chain Management Primer informative and applicable to your daily work. CSD remains dedicated to the mission of providing answers that develop, improve, and strengthen customer–supplier relationships. As a volunteer leader-based community, we welcome members to jump in, be involved, and share their knowledge of best practices. Our community strength is sourced from each of you.

      Stephen K. Hacker

      Chair of ASQ Global Advisory Committee and ASQ Chair-Elect 2013

      Notes to the Reader

      The Use

      This primer provides a foundation for supply chain management. It may be used by executives to understand the risks and strategic issues surrounding global sourcing. It is also for purchasing professionals new to the idea of supply chain management as an enterprise within an organization. It can also be used as a review for supply quality specialists or as an introduction for personnel involved in the supply chain management process.

      It was written with the assumption of operating in a free and competitive environment.

      The Contents

      The primer is organized by first presenting common processes used to purchase goods and services. Our aim is to cover basic fundamental responsibilities and duties for each process. Historically, many of these activities operated independent of one another. But as the number of suppliers has increased and their geographic locations have expanded globally, added inefficiencies and risks surfaced.

      The last chapter of the book brings together the individual methods plus other tasks necessary to manage a global supply chain. Because of our approach there is some necessary redundancy, but the degree of detail varies according to the focus of the chapter. For example, we introduce the SCOR model in a couple of early chapters but it is not discussed in detail until Chapter 7.

      Obsolescence management is included in the appendix because it goes beyond basic or fundamental supply chain management.

      The Glossary

      Originally we did not plan to include a glossary, but as the supply management field evolved so has the vocabulary and new words and phrases have been introduced to better describe certain actions or tasks. If no appropriate definition existed, the authors created one. The definitions were reviewed, edited, and added to the glossary to help in the understanding of supply chain management. The first instance of a glossary word is italicized within the main text.

      Acknowledgements

      Authors

      Dennis Arter (primary author Chapter 1)

      Zubair A. Khurshid (primary author Chapters 3 and 5)

      Helen Kiesel (general topic author and contributor)

      Jodi L. Medley-McMahon, (primary author Chapter 6)

      Akio Miura (primary author Chapter 2)

      Paul Myerson (primary author Chapter 7)

      Dan Reid (primary author Chapter 4)

      Once the ASQ Customer–Supplier Division leaders approved the project, a call went out for contributors. The above persons volunteered their time and expertise to join ASQ and the Customer–Supplier Division in an effort to provide a supply chain primer to fill a growing worldwide need. These experts and practitioners provided the fundamental knowledge needed to craft this book. We are thankful and appreciative of their contributions, patience, and responsiveness to queries. The primer is designed to be a starter document for developing fundamentally sound supply chain networks.

      Reviewers

      Beatriz Fuentes Castañeda, Qualified ISO/TS internal auditor and MMOG internal auditor

      Mark Durivage, ASQ Fellow, CMQ/OE, CRE, CQE, CQA

      Dick Gould, ASQ Fellow

      Elias Monreal, ASQ-CQIA, CQPA, CMI, CQT, CSSGB, CCT, CQA, CQE, CMQ/OE

      Teresa A. Whitacre, CQA, CQE, CQM/OE, CSSGB, ASQ Fellow

      The final development steps of the project involved a peer review to make sure the information in the primer is credible and to identify technical issues. We thank the above reviewers for taking their valuable time to review and comment on the draft manuscript. The reviewers pointed out a need to reorganize the primer to better align with project objectives.

      About the Authors

      Dennis Arter is an author, consultant, and trainer from Kennewick, Washington State, United States. He earned a bachelor’s degree in chemistry from the University of Illinois and became a nuclear submarine officer. After military service, Arter wrote Quality Audits for Improved Performance, a best seller published by ASQ Quality Press. He teaches and publishes on auditing, management systems, and risk. Arter is an ASQ fellow, certified quality auditor, and former member of the ASQ Board of Directors.

      Zubair A. Khurshid, PE, is a management and quality consultant, adjunct faculty member, and guest speaker to executive programs. He holds a bachelor’s degree in electrical engineering and a master’s degree in engineering management. He is a senior member of ASQ and is certified by ASQ as a Six Sigma Black Belt and manager of quality/organizational excellence. He is also a member of IEEE, APICS, and the Project Management Institute. Professionally he has contributed in various management positions to partner and vendor strategy, ISO 9001, Six Sigma, program management, corporate governance, and processes spanning capital and operating budgeting, tender and contracts, invoicing and payments, material management, and service provisioning in the Middle East

      Enjoying the preview?
      Page 1 of 1